BILL ANALYSIS                                                                                                                                                                                                    



                                                                  SB 1386
                                                                  Page  1

          Date of Hearing:   June 18, 2002

                           ASSEMBLY COMMITTEE ON JUDICIARY
                               Ellen M. Corbett, Chair
                     SB 1386 (Peace) - As Amended:  June 6, 2002

                              As Proposed to Be Amended

           SENATE VOTE  :   NOT RELEVANT
           
          SUBJECT  :  PERSONAL INFORMATION: DISCLOSURE; BREACH OF SECURITY

           KEY ISSUE  :  SHOULD STATE AGENCIES AND BUSINESSES THAT MAINTAIN  
          COMPUTERIZED DATA SYSTEMS CONTAINING PERSONAL INFORMATION BE  
          REQUIRED TO DISCLOSE A BREACH OF SECURITY TO ANY PERSON WHOSE  
          PERSONAL INFORMATION WAS, OR MAY HAVE BEEN, ACCESSED BY AN  
          UNAUTHORIZED PERSON IF THE INFORMATION DISCLOSED COULD BE USED  
          TO COMMIT IDENTITY THEFT?

                                      SYNOPSIS
          
          This bill is intended to help consumers protect their financial  
          security by requiring any agency or business that maintains a  
          computerized data system that contains personal information to  
          disclose any breach of the security of the system immediately  
          after discovery of the breach to any person whose personal  
          information was or may have been accessed by an unauthorized  
          person if the information disclosed could be used to commit  
          identity theft.  The bill provides that immediate disclosure is  
          not required if it would impede an ongoing law enforcement  
          investigation, but disclosure is required once the investigation  
          is no longer compromised.

          Supporters argue that the measure is necessary because the  
          sooner an individual is informed that their personal information  
          was accessed by an unauthorized person, the more likely it is  
          that the steps they take to prevent identity theft will be  
          effective.  The author's office has indicated that they are  
          working with interested concerned parties, including Amazon,  
          American Electronics Association, California Cable Association,  
          Experian, and Lexis-Nexis.  At the time of the writing of the  
          analysis, these groups had not contacted the Committee. 

           SUMMARY  :  Seeks to help consumers protect their financial  
          security.  Specifically,  this bill  :   








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          1)Requires any agency, person or business that maintains a  
            computerized data system that contains personal information to  
            disclose any breach of the security of the system immediately  
            after discovery of the breach in the security of the data to  
            any person whose personal information was, or may have been,  
            accessed by an unauthorized person.

          2)Provides that immediate notification under the bill is not  
            required if a law enforcement agency determines that  
            disclosure will impede an ongoing investigation and provides  
            that notification shall be made when it no longer compromises  
            the investigation.

          3)Defines "breach of the security of the system" to mean  
            unauthorized access to personal information contained in a  
            database that could be used to commit identity theft.

           EXISTING LAW  : 

          1)Regulates the maintenance and dissemination of personal  
            information by state agencies under the Information Practices  
            Act.  (Civil Code section 1798 et   seq.   All further statutory  
            references are to this Code unless otherwise noted.)

          2)Provides that an agency may not disclose any personal  
            information in a manner that would link the information  
            disclosed to the individual to whom it pertains unless the  
            disclosure falls into one of a number of specified exceptions  
            and requires an agency to maintain an accurate accounting of  
            the date, nature and purpose of each disclosure of a record  
            made pursuant to specified exceptions.  (Sections 1798.24 and  
            1798.25.) 

          3)Requires a business to take all reasonable steps to destroy or  
            arrange for the destruction of a customer's records containing  
            personal information which is no longer to be retained by the  
            business, as specified.  (Section 1798.81.)

          4)Provides that the crime of identity theft occurs when any  
            person willfully obtains personal identifying information of  
            another person and uses that information for an unlawful  
            purpose.  Existing law defines "personal identifying  
            information" as the name, address, telephone number, driver's  
            license number, social security number, place of employment,  








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            employee identification number, mother's maiden name, demand  
            deposit account number, savings account number, or credit card  
            number of an individual person.  (Penal Code section 530.5.)

           FISCAL EFFECT  :    The bill as currently in print is keyed  
          fiscal. 

           COMMENTS  :  As proposed to be amended, this bill requires an  
          agency or business that maintains a computerized data system  
          that contains personal information to disclose any breach of the  
          security of the system immediately after discovery of the breach  
          to any person whose personal information was or may have been  
          accessed if the information that was disclosed could be used to  
          commit identity theft.  In support of the measure, the author  
          states:

               SB 1386 will help consumers protect their financial  
               security, by requiring those entities which maintain  
               personal information to provide notice when the entity  
               discovers that unauthorized persons accessed sensitive  
               information, defined in the bill as information which  
               can be used to commit identity theft.  

               The recent incident at the Stephen P. Teale Data  
               Center which saw the personal financial information of  
               hundreds of thousands of state workers fall into the  
               hands of computer hackers is a dramatic demonstration  
               of an all too common event - a breach in data base  
               security which exposes victims to the further harm of  
               identity theft.  In the Teale incident, authorities  
               knew of the breach in security almost a month before  
               state workers were told. ? We can at least be thankful  
               that victims were given the opportunity to take  
               protective measures based upon notice of the event -  
               albeit late notice. 

               All too often events of this sort go completely  
               unreported.  How can this be?  The embarrassment of  
               disclosure that a company or agency was "hacked," or  
               the fear of lost business based upon shoddy  
               information security practices being disclosed  
               overrides the need to inform the affected persons.  In  
               other instances, credit card issuers, telephone  
               companies and internet service providers, along with  
               state and local officials "handle" the access of  








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               consumer's personal and financial information by  
               unauthorized persons internally, often absorbing the  
               losses caused by fraud as a matter of "customer  
               service" without ever informing the customer of the  
               unauthorized use of his/her account. ?

               Customers need to know when unauthorized activity  
               occurs on their accounts, or when unauthorized persons  
               have access to sensitive information, in order to take  
               appropriate steps to protect their financial health. 

           Recent Computer Hacking Of State Employee Records Motivating  
          Need For The Bill.   The provisions of this bill have been  
          introduced in response to the recent incident at the state's  
          Stephen P. Teale Data Center in which computer hackers were able  
          to illegally access sensitive financial and personal information  
          regarding approximately 265,000 state workers, including Social  
          Security numbers.  According to the Controller's Office, the  
          information on these computers also contained employees' names  
          and deduction information, but did not include bank account  
          numbers, home addresses, or phone numbers.

          On June 6, 2002, the Senate Committee on Privacy, chaired by the  
          author, held an informational hearing on the incident to explore  
          why the breach, which reportedly occurred on April 5, 2002, was  
          not discovered until May 7, 2002 and employees were not notified  
          until May 21, 2002.  Testimony at the hearing reportedly  
          revealed that during this period of time unauthorized persons in  
          Germany attempted to access one state workers' bank account and  
          another had an unauthorized change of address attempt made on  
          her credit card account.  

          Background materials prepared for the hearing indicate that  
          every state employee who had a voluntary deduction was affected,  
          including civil service employees, Legislators, Constitutional  
          Officers, Judicial Council employees and California State  
          University employees.  Employees who do not have a voluntary  
          deduction, legislative staff, and retired state employees (PERS  
          or STRS) were not affected.  

           Private Sector Security Breaches.   Recently, it was also  
          disclosed that an unauthorized individual using an access code  
          normally employed by Ford Motor Credit had accessed 13,000 full  
          credit histories of consumers from Experian, including names,  
          addresses, Social Security numbers, mortgage information and  








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          credit-card account details.  In that case, both Ford Motor  
          Credit and Experian notified the affected consumers, a practice  
          this bill seeks to encourage. 

          Unfortunately, not all companies are as forthcoming.  Background  
          materials prepared for the Senate Privacy Committee hearing  
          include a recent article reporting an incident involving Bank  
          One.  In that case, a former employee sold hundreds of financial  
          records to an identity theft ring, but the company never told  
          its customers.  The article stated:

               The incident also highlights what privacy experts say  
               is the biggest problem surrounding identity theft  
               incidents - corporate secrecy.  Bank One never told  
               its customers about the problem.  Disclosure only came  
               eight months after the theft - when a victim received  
               a call from the Secret Service, discovered someone had  
               purchased a Jaguar in his name and contacted [the  
               local news channel]. ? In fact, it's common that  
               consumer victims aren't told about a break-in, as  
               companies try to avoid the potential embarrassment and  
               cross their fingers that no crimes will actually be  
               committed with the stolen data. 

           Bill Being Heard Today As Proposed To Be Amended.   This bill is  
          being heard as proposed to be amended.  The proposed amendments  
          offered by the author address a concern that the bill's current  
          language providing that an agency or business may notify  
          affected individuals "as soon as is practicable" may be too  
          broad and could permit an agency or business to simply say that  
          waiting, for example, an entire year to notify affected  
          employees and individuals was "as soon as practicable."  Because  
          the language was included to account for the situation where  
          disclosure of a breach in security of the system might impede an  
          ongoing law enforcement investigation, it was suggested that the  
          bill be amended to specifically reference this situation.  The  
          proposed amendments reflect this suggestion.  

           ARGUMENTS IN SUPPORT  :  Both the Privacy Rights Clearinghouse and  
          the Identity Theft Resource Center support the measure, stating:

               The bill describes "breach of security" as pertaining  
               to personal information that could be used to commit  
               the crime of identity theft as codified in California  
               Penal Code 530.5.  Typically, such personal  








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               information includes but is not limited to Social  
               Security numbers and financial account numbers.

               The bill requires those individuals whose personal  
               information has been compromised due to a computer  
               security breach to be notified "immediately, or as  
               soon as is practicable."  This provision is important  
               because the sooner an individual takes identity theft  
               prevention steps, the more likely it is that he or she  
               will not become a victim of fraud.  Typically,  
               individuals who are at risk for identity theft place a  
               fraud alert or a security freeze on their three credit  
               reports.

           Pending Related Legislation.   AB 2297 (Simitian), which requires  
          a person or entity conducting business on an Internet Web site  
          that collects personal and identifying information to notify  
          each individual who may have been affected in the case of a  
          breach of security that results in the disclosure of personal  
          and identifying information, has been referred to the Senate  
          Committees on Business and Professions and Judiciary.

           REGISTERED SUPPORT / OPPOSITION  :

           Support 
           
          Privacy Rights Clearinghouse
          Identity Theft Resource Center
           
            Opposition 
           
          None on file

           Analysis Prepared by  :    Saskia Kim / JUD. / (916) 319-2334