BILL ANALYSIS AB 102 Page 1 Date of Hearing: May 8, 2003 ASSEMBLY COMMITTEE ON JUDICIARY Ellen M. Corbett, Chair AB 102 (Pacheco) - As Amended: May 1, 2003 SUBJECT : UNFAIR COMPETITION KEY ISSUE : SHOULD THE UNFAIR COMPETITION LAW BE AMENDED TO SUBSTANTIALLY LIMIT THE CIRCUMSTANCES WHEN A CONSUMER MAY ACT ON BEHALF OF THE GENERAL PUBLIC? SUMMARY : Imposes additional limitations on consumers bringing an action under California's Unfair Competition Law (UCL) including, among other things, that a plaintiff have suffered distinct and palpable injury, and have served a notice of intent to sue on the defendant 90 days prior to bringing the action, and precludes any action by a plaintiff if a public prosecutor or another consumer has brought an action against the same defendant. Specifically, this bill : 1)Designates a UCL action brought by a private person acting for the interests of the general public as a "representative cause of action." 2)Requires that a private plaintiff: (1) have suffered distinct and palpable injury as a result of the acts or practices prohibited by Section 17200; (2) be an adequate representative of the interests of the general public; (3) have retained an attorney who will adequately represent the interests of the general public; and (4) have claims typical of the claims of the general public. 3)Requires the private plaintiff to service a notice of intent to sue on the defendant 90 days before the private action is commenced. 4)Provides that a private plaintiff may not bring an action if the Attorney General, any district attorney, any city attorney, or any county counsel has brought an action against the same defendant alleging substantially similar facts and theories of liability or if any other private plaintiff has brought a representative civil action against the same defendant alleging substantially similar facts and theories of liability. AB 102 Page 2 5)Requires a court to issue an order determining that a private action may be maintained as soon as is practicable after the commencement of the action. 6)Provides for specified rules governing discovery in private representative actions alleging a violation of Section 17200, including, among others, that the plaintiff's attorney present to the court a declaration certifying that to the best of the attorney's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that the discovery requested is, among other things, not being presented for any improper purpose, such as to discover information to be used in another lawsuit, to harass, or to cause unnecessary delay or needless increase in the cost of litigation. 7)Provides that in a private UCL action, the court may consider mitigating actions taken by the defendant before the end of the 90-day period described above in subdivision (2) that correct the alleged acts of unfair competition. The bill provides that the mitigating actions the court may consider include a certified letter provided to the plaintiff by the defendant documenting, under penalty of perjury, that the act has been corrected. EXISTING LAW : 1)Defines "unfair competition" as any unlawful, unfair or fraudulent business act or practice, as any unfair, deceptive, untrue or misleading advertising, and as any act prohibited by the false advertising statutes. (Business and Professions Code section 17200. All further statutory references are to this code unless otherwise noted.) 2)Provides that actions for relief may be brought by the Attorney General (AG), or any district attorney or, under specified circumstances, a city attorney or city prosecutor and by any person acting for his or her own interest or the interests of the general public. (Sections 17204 and 17535.) 3)Provides that civil penalties for unfair competition violations are not available to consumers. (Sections 17206 and 17536.) 4)Provides that, in such an action, the court may make any AB 102 Page 3 orders or judgments as may be necessary to prevent the use or employment by any entity of any practice which constitutes unfair competition or which violates the false advertising laws, including issuing an injunction or appointing a receiver. Existing law also provides that the court may order restitution of any money or property which may have been acquired by means of the unfair competition or false advertising. (Sections 17203 and 17535.) 5)Provides that a consumer bringing an unfair competition action on behalf of the public or of persons similarly situated is not required to meet the requirements applicable to class action lawsuits. ( Stop Youth Addiction v. Lucky Stores (1998) 17 Cal. 4th 553.) 6)Provides that a court may order restitution for violations of Section 17500 without individualized proof of deception, reliance, and injury if it "determines that such a remedy is necessary to prevent the use or employment of the unfair practice ?" ( Committee on Children's TV, Inc. v. General Foods Corp. (1983) 35 Cal. 3d 197 (citations omitted).) 7)Held the Legislature has not yet expressly authorized a court to order disgorgement into a fluid recovery fund in a UCL action that is brought by a private party on behalf of absent persons and that is not certified as a class action. ( Kraus v. Trinity Management Services, Inc. (2000) 23 Cal. 4th 116.) In reviewing the Kraus case, the California Supreme Court recently held in Korea Supply Co. v. Lockheed Martin Corp. (2003) 29 Cal. 4th 1134, that disgorgement of profits is not an authorized remedy in an individual action under the UCL where the profits are "neither money taken from a plaintiff nor funds in which the plaintiff has an ownership interest." FISCAL EFFECT : The bill as currently in print is keyed fiscal. COMMENTS : This bill seeks to amend California's Unfair Competition Law by imposing additional limitations on consumers bringing an action under the UCL including, among other things, that a plaintiff has suffered distinct and palpable injury, and have served a notice of intent to sue on the defendant 90 days prior to bringing the action, and precludes any action by a plaintiff if a public prosecutor or another consumer has brought an action against the same defendant. AB 102 Page 4 The State's Preeminent Consumer Protection Statute. California's landmark Unfair Competition Law has been a vital tool used over the years to protect consumers, children, the elderly, minorities and many others. This crucial consumer protection statute has been employed by public interest organizations, legal services offices, public prosecutors and consumers as a critical tool to protect the public from unlawful, unfair and fraudulent business practices. For example, in Consumers Union v. Alta-Dena Certified Dairy (1992) 4 Cal. App. 4th 963, Consumers Union brought a UCL action against a dairy for its misleading advertising regarding the health benefits of raw milk. Despite the claims of the dairy in its advertising campaign, the evidence at trial overwhelmingly established that raw certified milk can contain particularly dangerous organisms and, as a result of Consumer Union's suit, the court required the defendant to disclose on its containers the potential danger to consumers. In another example of how this law protects consumers, in Warren v. Safeway Stores (Alameda County Superior Court No. 663420-3, filed 1990) a plaintiff sued the defendant under the UCL to stop the supermarket's practice of altering the package date on expired unsold meat and selling it as "fresh" meat. The settlement agreement resulted in the cessation of the practice and in an agreement by the defendant to distribute food to the homeless in the San Francisco Bay area. Finally, in Ramos v. Martinez (Los Angeles Superior Court No. BC158060, filed Sept. 27, 1996), a plaintiff used the UCL to stop a non-lawyer immigration consultant who falsely represented to consumers that she worked for the INS and could obtain residency status for them through immigration programs for which they did not qualify. Historical Backdrop. California law has contained a statute prohibiting "unfair" practices in competition since the first Civil Code was enacted in 1872. Since 1933, the UCL has authorized any private entity acting for the interests of itself, its members, or the general public, to bring a civil action seeking an injunction against acts of unfair competition or false advertising. In 1963, the statute was expanded to protect consumers from fraud and unfair business dealings by prohibiting "unlawful" practices in addition to unfair practices. California courts have interpreted this amendment to mean that plaintiffs may "borrow ... violations of other laws AB 102 Page 5 and treat [them] ... as unlawful practices independently actionable" under the UCL. ( Farmers Insurance Exchange v. Superior Court (1992) 2 Cal. 4th 377, 383.) Thus, a statute which declares a certain type of practice unlawful, but does not expressly provide for an action by a consumer to enforce its provisions, can be enforced by a consumer under the UCL. In 1977, California's preeminent consumer protection statute was revised to permit courts to order restitutionary remedies requiring "disgorgement of money or property obtained by means of such [unfair or unlawful] practices." ( State Farm Fire & Casualty Co. v. Superior Court (1996) 45 Cal. App. 4th 1093, 1110.) For example, if a court finds that a business has been unlawfully over-charging customers for a good or service, the court may order the business to pay the difference between the actual price it received and the price which it could have lawfully charged. Potential Remedies Available. Unlike public prosecutors, who may seek civil penalties for UCL violations, the remedies available to consumers are much more limited under the UCL; they cannot seek penalties or damages to compensate for injuries caused by the violation. Significantly, neither public prosecutors nor consumers may seek punitive damages under the UCL, even for the most egregious practices. Instead, consumers may seek an injunction to halt the unfair, unlawful or fraudulent practice, and restitution of any ill-gotten gains obtained as a result of the violation. As injunctions and restitution are equitable remedies that do not require submission to a jury, there is no right to a jury trial, and so private UCL actions are instead tried before a judge who has sole discretion to determine if the alleged wrongful act is an unfair, fraudulent, or unlawful business practice, and to determine the appropriate equitable remedy. A court may order restitution in a UCL action without individualized proof of injury if it determines that such a remedy is necessary to prevent the unfair practice. Background on Recent Controversy Regarding Abuse of the Unfair Competition Act. As reported in press accounts and further illuminated at this Committee's joint hearing with the Senate Judiciary Committee on January 14, 2003, a Beverly Hills law firm called the Trevor Law Group ("Trevor") filed lawsuits under the UCL naming approximately 2,207 automobile repair shops for AB 102 Page 6 violations ranging from not having valid business licenses to failing to give customers proper paperwork. During the joint hearing, Trevor attorneys acknowledged that many of the charges against the defendants merely stemmed from complaints made to the state Bureau of Automotive Repair (BAR) and listed on the BAR's Web site. Similar suits by Trevor, plus others by the Long Beach law firm of Brar & Gamulin, have been filed against hundreds of other small, mostly immigrant-owned businesses, including nail salons (for allegedly simply using the same bottle of nail polish for more than one customer), restaurants (for alleged health code violations), and grocery stores (for allegedly selling pirated videotapes). According to the AG's complaint against Trevor, described in more detail below, Trevor filed 22 lawsuits in which they named 2,207 auto repair shops, more than 1,000 restaurants and markets, and 210,000 "Does," or unnamed defendants. The suits understandably provoked confusion, fear, and anger among the business owners sued, who claimed the UCL violations alleged against them were frivolous and unfounded. Further, the defendants also claimed they were pressured to agree to quick out-of-court settlements of $1,000 or more apiece, which many paid either because they felt they could not afford to mount a defense, or because the plaintiffs' attorneys allegedly threatened sharp escalation of their demands if the cases were not settled immediately. Unprecedented Investigation and Intervention by the State Bar. In response to these reports, the State Bar of California stated that it initiated its largest-ever investigation of alleged attorney misconduct, involving 40 staff who devoted over 8,000 hours to the investigation. After the completion of the investigation, Bar officials announced in March that they would ask a court to bar Trevor's attorneys from practicing law until a full disciplinary hearing was held. The Bar's petition was based on the concern that the attorneys' conduct posed a substantial threat of harm to the public. During a two-day hearing on the Bar's petition to move the three Trevor attorneys to "inactive status" held on April 17 and 18, 2003, State Bar counsel argued that Trevor had filed hundreds of lawsuits under the UCL not on behalf of the public interest, but out of greed. The Bar's charges against the attorneys include malicious prosecution, conspiracy to defraud, abuse of process, and moral turpitude. At the hearing, the State Bar Court judge asked for additional briefing on several legal issues, and a decision is AB 102 Page 7 expected from the judge on the Bar's petition to suspend the attorneys' practice by May 21, 2003. Forceful Response by the Attorney General. In addition to the Bar's prosecutions, in February, Attorney General Bill Lockyer filed suit under the UCL against Trevor, alleging that it had violated the very statute under which it had brought its own suits. The AG's suit, which asks for $1 million in civil fines, alleges that the firm operated a "shakedown" scheme, filing UCL actions solely to obtain nuisance settlements and attorneys' fees. The AG's complaint also alleges that there is no connection among the businesses nor is there a relationship between the businesses and their alleged misconduct. The suit also asks that UCL suits brought by Trevor be dismissed and requests a permanent restraining order to enjoin the firm from filing new 17200 actions. Press reports also indicate the AG is continuing to investigate four other law firms and their associated consumer groups on whose behalf the firms have filed UCL suits. Action by the Courts and Other Prosecutors. On March 28, 2003, Los Angeles Superior Court Judge West dismissed Trevor's nine UCL cases filed in Los Angeles County against approximately 2,000 automotive repair shops and 30,000 potential "Doe" defendants. The court also awarded sanctions to the defendants in the cases. In addition, a San Francisco judge recently stayed Trevor's UCL lawsuits against about 100 car dealers pending the outcome of the actions taken against the firm by the State Bar and Attorney General. After the dismissal of the auto repair cases in Los Angeles, Trevor voluntarily dismissed its cases against more than 1,000 restaurant owners in Southern California. Finally, recent press reports indicate that a federal grand jury is investigating Trevor, raising the possibility of criminal action against the attorneys. Press reports quoted one of the attorneys, Shane Han, as saying that there were "some indications" that the law firm is currently the subject of a federal criminal investigation. This Bill's Approach to Amending the UCL. As noted above, this bill seeks to amend California's Unfair Competition Law by imposing additional limitations on consumers bringing an action under the UCL including, among other things, that a plaintiff has suffered distinct and palpable injury, and has served a notice of intent to sue on the defendant 90 days prior to bringing the action, and precludes any action by a plaintiff if AB 102 Page 8 a public prosecutor or another consumer has brought an action against the same defendant. In support of this measure, the author states: [The] UCL was intended to stop unfair competition that caused injury or harm to consumers of goods and services. While we all agree that the law is important and necessary, recent amendments to the code and court interpretations have created a situation where an individual need not demonstrate harm. Current law also allows for the repetitive filings of actions regardless of whether a settlement has been offered in previous litigation. A few examples of the flagrant abuse of the UCL law are: A toy maker was sued because advertisements saying a child's oven would produce snacks in under 10 minutes did not allow for the time to mix the snack powder and pre-heat the oven. Automotive dealers were sued because the font size was too big or small in their newspaper vehicle advertisements. Typewriter manufacturers were sued in a private UCL action claiming they exaggerated some of their models' spell check capabilities. Recently, nail salon owners have been sued because they use the same bottle of nail polish on more than one customer. AB 102 attempts to modestly reform UCL by requiring a person who files a complaint to have actually suffered harm as a result of the unfair business act. The measure prevents repetitive actions against the same defendant involving an identical claim. AB 102 also limits the scope of discovery to matters relevant to the unlawful or unfair act specified in the complaint. This provision ensures that an attorney will not use discovery procedures as a fishing expedition to file subsequent claims. Lastly, the measure provides businesses with an opportunity to correct the act or practice and have those mitigating actions considered by the judge when determining the civil remedy to impose. ARGUMENTS IN SUPPORT: Many letters were received in support of this measure. Reflective of the arguments in support of the bill is the letter from the National Federation of Independent Business which states in part: AB 102 Page 9 The costs of litigation, even in the case of clearly fraudulent charges, pose a significant burden to small business owners. Small businesses can ill afford to take the time off for one lawsuit, much less more than one based on the same action. Currently, a small business owner who resolves one lawsuit may find the attention created by that case draws more complaints against them for the same act. When the act is minor, unintentional, and not resulting in any physical harm, there is little reason, other than personal financial gain, to bring a redundant lawsuit. What do we gain from redundant litigation? Nothing! The costs of such litigation only serve to drive up the price of goods in this state. Small businesses suffer when other businesses violate California's laws and regulations so there is no desire to protect bad actors, only a desire to prevent predatory litigation practices by some unscrupulous attorneys. Similarly, Citizens Against Lawsuit Abuse argues that "AB 102 will help to prevent the legalized extortion of thousands of California small business owners by mandating that plaintiffs prove evidence of harm. In doing so, the bill helps eliminate the financial incentive for unscrupulous attorneys to abuse the legal system. As a result, more companies will stay in California and so will our jobs." ARGUMENTS IN OPPOSITION : Many letters were received in opposition to this measure. Reflective of the arguments in opposition to the bill is the letter from Consumers Union which states in part: The bill is an overbroad response to a problem. A small number of lawyers are abusing California's key consumer protection statute, Business & Protections statute 17200, for personal gain. Any legislative response to this problem must restrict the practices of these individual attorneys without interfering with the important features of California's unfair competition law which make it the bedrock of California consumer protection. ? AB 102 would undermine key features of that law the make it a valuable consumer protection statute. Our key concerns are the "palpable injury" requirement, AB 102 Page 10 the 90-day notice of an intent to sue, and the requirement that special consideration be given to activity to correct a past violation of law. The "injury" requirement would undermine preventative uses of the statute and would prevent nonprofit organizations from using the statute to protect the public. California's broad standing under our Unfair Competition Law has allowed Consumers Union and other nonprofits to bring suit not only to remedy, but also to prevent harm to the public. These cases also illustrate the harm that could be done by AB 102's 90-day intent to sue requirement. A 90-day intent to sue notice would have permitted Alta Dena Certified Dairy an additional 90 days of claiming that its unpasteurized milk products were safe and pure. A 90-day waiting period would have given the HMO marketers challenged in Ivy v. Belshe another 3 months to sign consumers up for unsuitable HMO plans. Finally, we oppose giving special consideration to post-litigation corrective steps because this puts businesses that have broken the law or deceived consumers in a position nearly as good as businesses that did not break the law or deceive consumers. The California Labor Federation states that it opposes AB 102 for the following specific reasons: First, the bill would place difficult burdens on the plaintiff, some similar to class action requirements, which are contrary to the purpose of the statute. Since plaintiffs can only obtain equitable relief, class action and similar onerous requirements are not appropriate and destroy the integrity of the statute. Second, the bill would create an unprecedented 90 days pre-filing notice of an intent to sue the defendant. We do not believe that there is adequate justification for a 90-day pre-filing notice, which is rarely used in legal cases. Moreover, defendants may use this 90-day period to destroy or hide the evidence of their unlawful conduct. Third, the bill would prohibit a person from bringing an action if the Attorney General or others has already commenced an action. This makes no sense because often the AG and the individual plaintiff will be seeking different recovery. To preclude one, based upon the action of another, only hurts consumer and workers that AB 102 Page 11 B&P 17200 is designed to protect. Fourth, the bill would prohibit an action where another private plaintiff has commenced an action against' the same defendant alleging substantially similar facts and theories of liability. The court already has the authority to consolidate actions and therefore this provision is unnecessary. Fifth, the bill would require the court to determine whether the action may be maintained. This is a very ambiguous statement. Lastly, the bill would impose onerous discovery limitations. These limitations are unnecessary and would impose major hurdles to discover relevant information. REGISTERED SUPPORT / OPPOSITION : Support Association of California Insurance Companies California Chamber of Commerce County of Los Angeles Board of Supervisors Los Angeles Area Chamber of Commerce California Coalition of Travel Organizations California Dental Association California Retailers Association Citizens Against Lawsuit Abuse - Central Cal., Los Angeles, N. Cal., Orange County, San Diego and Silicon Valley chapters Civil Justice Association of California (if amended) National Federation of Independent Business Santa Fe Springs Chamber of Commerce Opposition California Labor Federation California Rural Legal Assistance Foundation Consumer Attorneys of California Consumer Federation of California Consumers Union Gray Panthers California San Francisco, City and County Sierra Club California Analysis Prepared by : Saskia Kim / JUD. / (916) 319-2334 AB 102 Page 12