BILL ANALYSIS                                                                                                                                                                                                    



                                                                  SB 31
                                                                  Page  1

          Date of Hearing:   July 1, 2003

                   ASSEMBLY COMMITTEE ON BUSINESS AND PROFESSIONS
                                  Lou Correa, Chair
                    SB 31 (Figueroa) - As Amended:  April 3, 2003

           SENATE VOTE  :   28-8
           
          SUBJECT  :  Home inspectors.

           SUMMARY  :   Requires a certified home inspector to conduct a home  
          inspection with the degree of care that a reasonably prudent  
          certified home inspector would exercise, and requires certified  
          home inspectors to provide the client certain, specified  
          disclosures prior to conducting a home inspection.   
          Specifically,  this bill  :

          1)Makes it an unfair business practice for individuals to refer  
            to themselves as certified home inspectors unless they have  
            met specified requirements.

          2)Defines "certified home inspectors" as an individual who meets  
            both of the following:

             a)   Has demonstrated to a home inspection professional  
               association that they have fulfilled one of the following:

               i)     Performed at least 200 home inspections for which a  
                 fee was paid; or,

               ii)    Performed at least 100 home inspections for which a  
                 fee was paid and completed at least 45 classroom hours of  
                 relevant home inspection education provided by a school  
                 approved by the Bureau for Private Postsecondary and  
                 Vocational Education or one of the specified educational,  
                 governmental, or professional entities that have been  
                 providing home inspection education for at least two  
                 years; or, 

               iii)   Performed at least 50 home inspections for which a  
                 fee was paid and completed at least 90 classroom hours of  
                 relevant home inspection education provided by a school  
                 approved by the Bureau for Private Postsecondary and  
                 Vocational Education, or one of the specified  
                 educational, governmental, or professional entities that  








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                 have been providing home inspection education for at  
                 least two years. 

             a)   Has passed a psychometrically valid knowledge, skills,  
               and aptitude examination endorsed by a home inspection  
               professional association within the past five years.  The  
               examination shall test a person's competence in home  
               inspection practices.  Also, the examination shall be  
               developed and administered in a manner consistent with the  
               American Educational Research Association's "Standards for  
               Educational and Psychological Testing," the Equal  
               Employment Opportunity Commission's "Uniform Guidelines for  
               Employee Selection Procedures," the Civil Rights Act of  
               1991, and the Americans with Disabilities Act of 1990.

          3)Defines "home inspection professional association" as an  
            organization that meets all of the following criteria:

             a)   Has at least 200 members who are home inspectors in  
               California.

             b)   Has been in existence for at least 10 years. 

             c)   Operates pursuant to Section 501(c) of the Internal  
               Revenue Code.

             d)   Certifies that its home inspectors have met the criteria  
               specified in this bill without requiring membership in the  
               association.

          1)Provides that it is an unfair business practice for home  
            inspectors or home inspection companies that employ home  
            inspectors to do any of the following:

             a)   Use the title "certified home inspector," or a  
               confusingly similar term, without meeting the specified  
               criteria of this bill on or after July 1, 2004.

             b)   State or advertise registration or license numbers  
               unless the type and/or category of the license or  
               registration numbers are specified.

             c)   State or advertise as being home inspectors or home  
               inspections companies certified, registered, or licensed by  
               a governmental agency to perform home inspections. 








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             d)   Fail to disclose or misrepresent any essential  
               information or item required by existing law or the  
               provisions of this bill.

          1)Specifies that as soon as it is commercially feasible and  
            prior to commencing a home inspection, a home inspector shall  
            disclose in writing to the client, on whose behalf the home  
            inspection is being prepared, all of the following:

             a)   The name, address, and telephone number of the home  
               inspection professional association that certified the home  
               inspector, and date the home inspector was certified,  
               unless the home inspector is not a certified home  
               inspector. 

             b)   A statement disclosing whether or not the home inspector  
               maintains professional liability insurance. 

             c)   A statement disclosing whether or not the home inspector  
               maintains general business liability insurance. 

             d)   The approximate number of home inspections the home  
               inspector has performed to date.

             e)   A written statement informing the client of the  
               inspector's years of experience and education relating to  
               home inspection.

          1)Allows a home inspector to name a seller, real estate broker,  
            or real estate salesperson as an additional insured in any  
            liability insurance policy maintained by the home inspector.

          2)Allows a home protection company affiliated with or retaining  
            a home inspector to perform repairs pursuant to a claim made  
            under a home protection contract.

          10)Provides that nothing in the specified provisions of this  
            bill shall prohibit a licensed contractor from performing a  
            home inspection.

          11)Provides that nothing in the specified provisions of this  
            bill shall be construed to require a licensed agent or broker  
            to refer a certified home inspector rather than a  
            non-certified home inspector when making an inspection  








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            referral.

          12)Provides that it is the duty of a certified home inspector  
            who is certified pursuant to the specified provisions of this  
            bill, and who is not licensed as a general contractor,  
            structural pest control operator, architect or registered as a  
            professional engineer, to conduct a home inspection with the  
            degree of care that a reasonably prudent certified home  
            inspector would exercise.

          13)Makes technical and clarifying changes.  

           EXISTING LAW  :

          1)Defines "home inspector" as any individual who performs home  
            inspections.

          2)Defines "home inspection" as a noninvasive, physical  
            examination, performed for a fee in connection with a transfer  
            of real property, mechanical, electrical, and plumbing systems  
            and the structural and essential components of a residential  
            dwelling designed to identify material defects in those  
            systems, structures and components.

          3)Prohibits home inspectors who are not registered engineers  
            from performing any analysis of the systems, components, or  
            structural integrity of a dwelling being inspected that would  
            constitute the practice of civil, electrical, or mechanical  
            engineering.

          4)Exempts registered engineers, licensed land surveyors, and  
            architects acting pursuant to their professional registration  
            or license from the existing laws governing home inspectors.

          5)Provides that it is an unfair business practice for a home  
            inspector or company that employs home inspectors to do any of  
            the following:

             a)   Perform or offer to perform, for an additional fee, any  
               repairs to a structure being inspected on which the  
               inspector, or the inspector's company, has prepared an  
               inspection report in the past 12 months.

             b)   Inspect for a fee any property in which the home  
               inspector, or the inspector's company, has a financial  








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               interest in the transfer of the property being inspected.

             c)   Offer or deliver any compensation, inducement, or reward  
               to the owner of the inspected property, broker, or agent  
               for future business referrals.

             d)   Accept an engagement to make an inspection or to prepare  
               a report in which the employment itself or fee payable for  
               the inspection is contingent upon the conclusions in the  
               report, pre-established findings, or close of escrow.

          7)Provides that contractual provisions that purport to waive the  
            home inspector's duty, or limit the liability of the home  
            inspector to the cost of the home inspection report, are  
            contrary to public policy and invalid.

          8)Regulates false and misleading advertisements and subjects  
            violators to both civil and criminal penalties.

          9)Regulates unfair or deceptive business practices and subjects  
            violators to both civil and criminal penalties.

           FISCAL EFFECT :  Unknown.  This bill is keyed non-fiscal.

           COMMENTS  :

           Purpose of this bill  .  According to the author, the purpose of  
          this bill is to require home inspectors to disclose to the  
          client the total number of previously conducted home  
          inspections, related education and training, and whether or not  
          they have professional liability insurance and/or general  
          business insurance prior to conducting a home inspection.  This  
          bill also will require home inspectors who wish to call  
          themselves "certified home inspectors" to meet specified  
          education, experience, and examination requirements and disclose  
          specified contact information regarding the association that  
          certified them as well as disclose the date they were certified  
          or recertified.  This bill also makes it an unfair business  
          practice for any person failing to make the specified  
          disclosures or to call themselves "certified home inspectors" if  
          they have not met the specified requirements.

           Background  .  Under existing law, a home inspector can be anyone  
          who claims they can perform a proper home inspection.  They do  
          not have to disclose to the client whether or not they have any  








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          specific education or training experience.  Current law only  
          requires home inspectors to conduct home inspections with the  
          degree of care that a reasonably prudent home inspector would  
          exercise.  Also, current law specifies what amounts to unfair  
          business practices for those involved in home inspections,  
          however it does not prohibit home inspectors from advertising  
          themselves as being "certified," thereby creating an unfair  
          business practice.

          Home inspectors are persons who conduct physical examinations of  
          residential property in order to inform potential buyers about  
          whether or not there are any defects or imperfections on the  
          inspected property.  Some home inspectors are licensed  
          engineers, land surveyors, or architects.  However, the majority  
          of active home inspectors are not.

          According to information provided by the author, there are  
          approximately 1,500 home inspectors working in this state.  The  
          author believes that consumers are unaware that some of these  
          home inspectors have little or no experience in performing  
          proper home inspections.  Many home inspectors claim to be  
          "certified."   However, currently there is no legal set standard  
          describing what a "certified home inspector" means, or what type  
          of education and training is needed to be able to successfully  
          perform a proper home inspection.  Additionally, there is no  
          existing statute requiring home inspectors to disclose their  
          background or training history before executing home  
          inspections, or if they are adequately insured.  Because of  
          these facts, consumers have little opportunity to choose a  
          qualified home inspector and have possibly no recourse against a  
          home inspector who provides a substandard home inspection report  
          concerning the condition of the dwelling that was inspected.

          The author's office points out that an increasingly significant  
          percentage of the 500,000 persons who purchase existing homes  
          each year in California are relying on reports prepared by the  
          approximately 1,500 home inspectors.  It is estimated that 82%  
          of buyers are requesting home inspections as part of the real  
          estate transaction.  Because no statutory standards exist for  
          home inspectors, incompetent or unscrupulous home inspectors can  
          cause prospective homebuyers to make a decision that can  
          potentially result in economically disastrous consequences.  The  
          provisions of this bill are intended to remedy these situations  
          concerning home inspection.









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           Support  .  According to information provided by the proponents,  
          there are two organizations that have 200 or more members in  
          this state.  The California Real Estate Inspection Association  
          (CREIA) has over 800 registered members, making it the largest  
          home inspection association in the state, and the largest state  
          association of its kind in the country.  CREIA was founded in  
          1976, and is headquartered in Palm Springs, California.   CREIA  
          has an excellent reputation with consumers, realtors, and other  
          affected professionals working in the real estate industry.  The  
          American Society of Home Inspectors (ASHI) has approximately 350  
          registered members in the state and over 6,000 registered  
          members nationally.   ASHI was founded in 1976, and is  
          headquartered in the state of Illinois.  ASHI has eight chapters  
          throughout California, and is recognized nationally as the  
          industry leader of the home inspection industry.

          In their letter of support, the Alliance of American Insurers  
          (AAI) states that during the last several years, homeowner  
          insurers have been victimized by dishonest home inspectors who  
          assure homeowners requesting a property inspection that they can  
          identify and address water-related damages.  AAI states that  
          dishonest home inspectors cost insurers thousands of dollars in  
          unnecessary, and in most cases, false reports of mold exposure  
          to the homeowner.  Once insurers are notified and payment demand  
          is made, insurers will often go in and re-inspect the structure.  
           Insurers time and again find shoddy and ineffective cleanup.   
          Not only do insurers have to pay the first cleanup claim, they  
          also have to pay the subsequent cleanup claim.  Consequently,  
          this type of dishonest inspection activity creates harsh  
          economic effects on state consumers because it ultimately causes  
          the homeowner's insurance premiums to go up, thus affecting the  
          homeowner when renewing the insurance policy.  The provisions of  
          this bill would address abuses within the home inspection  
          industry.

          Other proponents state that the provisions of this bill set the  
          necessary ground rules needed to encourage the industry to "self  
          regulate."  This bill also avoids another added layer of  
          bureaucracy by not mandating a state agency to hire regulatory  
          staff to ensure proper oversight.    

           Opposition  .  In their letter of opposition, the California  
          Chamber of Commerce states that the provisions of this bill  
          would significantly increase the costs associated with home  
          inspections to existing businesses engaged in home inspection  








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          and create unfair barriers to entry in the home inspection  
          industry.  The certification process outlined in SB 31 includes  
          requirements of a minimum number of home inspections,  
          educational hours, and successfully passing an industry specific  
          examination endorsed by a home inspection professional  
          association.  These prescriptive certification requirements may  
          be burdensome and costly to small home inspection companies.    
          Additionally, This bill narrowly defines "home inspection  
          professional association" as an association that has at least  
          200 members and has been in existence for at least 10 years.   
          This definition has the effect of legislatively delegating  
          control over access to certification to one or two trade groups.  
           Such a limitation on the number of certification entities  
          creates a barrier to entry for individual home inspectors that  
          would ultimately drive up costs to small home inspection  
          companies.  

          According to Service Master and its wholly owned subsidiary,  
          AmeriSpec, this bill creates a certification process for home  
          inspectors that vests the regulatory and examination authority  
          to one home inspection association, the California Real Estate  
          Inspection Association (CREIA), thereby excluding all other  
          local and national home inspection trade associations.   
          Essentially, this bill grants CREIA the exclusive authority to  
          grant the word "certified" for its members and allows it to  
          approve the education and examination requirements for all home  
          inspectors who would be required to become certified by means of  
          CREIA's certification program.  For all practical purposes,  
          CREIA would become the unofficial regulator of the home  
          inspection industry of California.

          AmeriSpec and several other national home inspection companies  
          belong to a competing national trade association, the American  
          Home Inspection Association (AHIA).  Also, a number of  
          California based home inspection companies and independent home  
          inspectors belong to another competing trade association, the  
          National Association of Home Inspectors (NAHI).  Neither AHIA  
          nor NAHI currently meet the specified requirements of this bill  
          to be classified as a home inspection professional association.   
          Service Master maintains that this bill will put them and their  
          members at the mercy of CREIA who may wish to use this new  
          certification authority as a means to drive competitors out of  
          the home inspection marketplace.

          AmeriSpec is particularly concerned with the additional  








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          litigation exposure for home inspection companies under the  
          unfair business practice sections of the Business and  
          Professions Code.  This bill imposes new disclosure requirements  
          on home inspectors and allows consumers, or their attorneys, to  
          take advantage of Section 17200 lawsuits to enforce the  
          specified requirements.  AmeriSpec is concerned that  
          unscrupulous attorneys may take advantage of these new  
          provisions to harass home inspectors with Section 17200 demand  
          letters.

           Prior Legislation  .  SB 1332 (Figueroa) was introduced in 2002  
          and would have provided title act protection for home inspectors  
          by making it an unfair business practice for individuals to  
          refer to themselves as "certified home inspectors" unless they  
          met specified requirements.  Also, SB 1332 would have required  
          home inspectors to provide specified disclosures prior to  
          conducting a home inspection.  SB 1332 failed passage in the  
          Assembly.

          SB 1216 (Hughes) was introduced in 1999 and would have required  
          persons seeking to represent themselves as "certified home  
          inspectors" to disclose in writing to the person ordering the  
          home inspection whether or not they have passed a home  
          inspection specific examination or have performed at least 250  
          home inspections for which home inspection reports were issued.   
           A home inspector would have been required to pass a home  
          inspection specific examination.  Because the bill may have  
          exposed consumers to increased costs and would have required  
          additional regulatory burdens on licensed professionals, it was  
          vetoed by Governor Davis.

          AB 2780 (O'Connell) of 1994 would have set up a comprehensive  
          statutory scheme for certifying and regulating home inspectors  
          and would have provided for the creation of a new statewide,  
          nonprofit organization to exclusively certify home inspectors.   
          AB 2780 failed passage on the Senate Floor.

          There have been several other attempts to regulate the home  
          inspection industry in previous legislative sessions.  For  
          example, in 1986, SB 2026 (Petris) would have established  
          specific licensing requirements for home inspectors.  However,  
          SB 2026 was amended to only require the Contractor's State  
          License Board to conduct a study concerning the problems  
          relating to home inspectors.
          








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           REGISTERED SUPPORT / OPPOSITION  :

           Support 
           
          Alliance of American Insurers
          League of American Homeowners
          Los Angeles County District Attorney's Office
           
            Opposition 
           
          AAA Home Inspections
          American Home Inspection Association
          AmeriSpec Home Inspection Service 
          California Chamber of Commerce
          House Master
          Pacific West Property Inspections
          Pillar to Post, Professional Home Inspection
          Service Master
          World Inspection Network

           Analysis Prepared by  :    Chris L. Gallardo / B. & P. / (916)  
          319-3301