BILL ANALYSIS SB 31 Page 1 Date of Hearing: July 1, 2003 ASSEMBLY COMMITTEE ON BUSINESS AND PROFESSIONS Lou Correa, Chair SB 31 (Figueroa) - As Amended: April 3, 2003 SENATE VOTE : 28-8 SUBJECT : Home inspectors. SUMMARY : Requires a certified home inspector to conduct a home inspection with the degree of care that a reasonably prudent certified home inspector would exercise, and requires certified home inspectors to provide the client certain, specified disclosures prior to conducting a home inspection. Specifically, this bill : 1)Makes it an unfair business practice for individuals to refer to themselves as certified home inspectors unless they have met specified requirements. 2)Defines "certified home inspectors" as an individual who meets both of the following: a) Has demonstrated to a home inspection professional association that they have fulfilled one of the following: i) Performed at least 200 home inspections for which a fee was paid; or, ii) Performed at least 100 home inspections for which a fee was paid and completed at least 45 classroom hours of relevant home inspection education provided by a school approved by the Bureau for Private Postsecondary and Vocational Education or one of the specified educational, governmental, or professional entities that have been providing home inspection education for at least two years; or, iii) Performed at least 50 home inspections for which a fee was paid and completed at least 90 classroom hours of relevant home inspection education provided by a school approved by the Bureau for Private Postsecondary and Vocational Education, or one of the specified educational, governmental, or professional entities that SB 31 Page 2 have been providing home inspection education for at least two years. a) Has passed a psychometrically valid knowledge, skills, and aptitude examination endorsed by a home inspection professional association within the past five years. The examination shall test a person's competence in home inspection practices. Also, the examination shall be developed and administered in a manner consistent with the American Educational Research Association's "Standards for Educational and Psychological Testing," the Equal Employment Opportunity Commission's "Uniform Guidelines for Employee Selection Procedures," the Civil Rights Act of 1991, and the Americans with Disabilities Act of 1990. 3)Defines "home inspection professional association" as an organization that meets all of the following criteria: a) Has at least 200 members who are home inspectors in California. b) Has been in existence for at least 10 years. c) Operates pursuant to Section 501(c) of the Internal Revenue Code. d) Certifies that its home inspectors have met the criteria specified in this bill without requiring membership in the association. 1)Provides that it is an unfair business practice for home inspectors or home inspection companies that employ home inspectors to do any of the following: a) Use the title "certified home inspector," or a confusingly similar term, without meeting the specified criteria of this bill on or after July 1, 2004. b) State or advertise registration or license numbers unless the type and/or category of the license or registration numbers are specified. c) State or advertise as being home inspectors or home inspections companies certified, registered, or licensed by a governmental agency to perform home inspections. SB 31 Page 3 d) Fail to disclose or misrepresent any essential information or item required by existing law or the provisions of this bill. 1)Specifies that as soon as it is commercially feasible and prior to commencing a home inspection, a home inspector shall disclose in writing to the client, on whose behalf the home inspection is being prepared, all of the following: a) The name, address, and telephone number of the home inspection professional association that certified the home inspector, and date the home inspector was certified, unless the home inspector is not a certified home inspector. b) A statement disclosing whether or not the home inspector maintains professional liability insurance. c) A statement disclosing whether or not the home inspector maintains general business liability insurance. d) The approximate number of home inspections the home inspector has performed to date. e) A written statement informing the client of the inspector's years of experience and education relating to home inspection. 1)Allows a home inspector to name a seller, real estate broker, or real estate salesperson as an additional insured in any liability insurance policy maintained by the home inspector. 2)Allows a home protection company affiliated with or retaining a home inspector to perform repairs pursuant to a claim made under a home protection contract. 10)Provides that nothing in the specified provisions of this bill shall prohibit a licensed contractor from performing a home inspection. 11)Provides that nothing in the specified provisions of this bill shall be construed to require a licensed agent or broker to refer a certified home inspector rather than a non-certified home inspector when making an inspection SB 31 Page 4 referral. 12)Provides that it is the duty of a certified home inspector who is certified pursuant to the specified provisions of this bill, and who is not licensed as a general contractor, structural pest control operator, architect or registered as a professional engineer, to conduct a home inspection with the degree of care that a reasonably prudent certified home inspector would exercise. 13)Makes technical and clarifying changes. EXISTING LAW : 1)Defines "home inspector" as any individual who performs home inspections. 2)Defines "home inspection" as a noninvasive, physical examination, performed for a fee in connection with a transfer of real property, mechanical, electrical, and plumbing systems and the structural and essential components of a residential dwelling designed to identify material defects in those systems, structures and components. 3)Prohibits home inspectors who are not registered engineers from performing any analysis of the systems, components, or structural integrity of a dwelling being inspected that would constitute the practice of civil, electrical, or mechanical engineering. 4)Exempts registered engineers, licensed land surveyors, and architects acting pursuant to their professional registration or license from the existing laws governing home inspectors. 5)Provides that it is an unfair business practice for a home inspector or company that employs home inspectors to do any of the following: a) Perform or offer to perform, for an additional fee, any repairs to a structure being inspected on which the inspector, or the inspector's company, has prepared an inspection report in the past 12 months. b) Inspect for a fee any property in which the home inspector, or the inspector's company, has a financial SB 31 Page 5 interest in the transfer of the property being inspected. c) Offer or deliver any compensation, inducement, or reward to the owner of the inspected property, broker, or agent for future business referrals. d) Accept an engagement to make an inspection or to prepare a report in which the employment itself or fee payable for the inspection is contingent upon the conclusions in the report, pre-established findings, or close of escrow. 7)Provides that contractual provisions that purport to waive the home inspector's duty, or limit the liability of the home inspector to the cost of the home inspection report, are contrary to public policy and invalid. 8)Regulates false and misleading advertisements and subjects violators to both civil and criminal penalties. 9)Regulates unfair or deceptive business practices and subjects violators to both civil and criminal penalties. FISCAL EFFECT : Unknown. This bill is keyed non-fiscal. COMMENTS : Purpose of this bill . According to the author, the purpose of this bill is to require home inspectors to disclose to the client the total number of previously conducted home inspections, related education and training, and whether or not they have professional liability insurance and/or general business insurance prior to conducting a home inspection. This bill also will require home inspectors who wish to call themselves "certified home inspectors" to meet specified education, experience, and examination requirements and disclose specified contact information regarding the association that certified them as well as disclose the date they were certified or recertified. This bill also makes it an unfair business practice for any person failing to make the specified disclosures or to call themselves "certified home inspectors" if they have not met the specified requirements. Background . Under existing law, a home inspector can be anyone who claims they can perform a proper home inspection. They do not have to disclose to the client whether or not they have any SB 31 Page 6 specific education or training experience. Current law only requires home inspectors to conduct home inspections with the degree of care that a reasonably prudent home inspector would exercise. Also, current law specifies what amounts to unfair business practices for those involved in home inspections, however it does not prohibit home inspectors from advertising themselves as being "certified," thereby creating an unfair business practice. Home inspectors are persons who conduct physical examinations of residential property in order to inform potential buyers about whether or not there are any defects or imperfections on the inspected property. Some home inspectors are licensed engineers, land surveyors, or architects. However, the majority of active home inspectors are not. According to information provided by the author, there are approximately 1,500 home inspectors working in this state. The author believes that consumers are unaware that some of these home inspectors have little or no experience in performing proper home inspections. Many home inspectors claim to be "certified." However, currently there is no legal set standard describing what a "certified home inspector" means, or what type of education and training is needed to be able to successfully perform a proper home inspection. Additionally, there is no existing statute requiring home inspectors to disclose their background or training history before executing home inspections, or if they are adequately insured. Because of these facts, consumers have little opportunity to choose a qualified home inspector and have possibly no recourse against a home inspector who provides a substandard home inspection report concerning the condition of the dwelling that was inspected. The author's office points out that an increasingly significant percentage of the 500,000 persons who purchase existing homes each year in California are relying on reports prepared by the approximately 1,500 home inspectors. It is estimated that 82% of buyers are requesting home inspections as part of the real estate transaction. Because no statutory standards exist for home inspectors, incompetent or unscrupulous home inspectors can cause prospective homebuyers to make a decision that can potentially result in economically disastrous consequences. The provisions of this bill are intended to remedy these situations concerning home inspection. SB 31 Page 7 Support . According to information provided by the proponents, there are two organizations that have 200 or more members in this state. The California Real Estate Inspection Association (CREIA) has over 800 registered members, making it the largest home inspection association in the state, and the largest state association of its kind in the country. CREIA was founded in 1976, and is headquartered in Palm Springs, California. CREIA has an excellent reputation with consumers, realtors, and other affected professionals working in the real estate industry. The American Society of Home Inspectors (ASHI) has approximately 350 registered members in the state and over 6,000 registered members nationally. ASHI was founded in 1976, and is headquartered in the state of Illinois. ASHI has eight chapters throughout California, and is recognized nationally as the industry leader of the home inspection industry. In their letter of support, the Alliance of American Insurers (AAI) states that during the last several years, homeowner insurers have been victimized by dishonest home inspectors who assure homeowners requesting a property inspection that they can identify and address water-related damages. AAI states that dishonest home inspectors cost insurers thousands of dollars in unnecessary, and in most cases, false reports of mold exposure to the homeowner. Once insurers are notified and payment demand is made, insurers will often go in and re-inspect the structure. Insurers time and again find shoddy and ineffective cleanup. Not only do insurers have to pay the first cleanup claim, they also have to pay the subsequent cleanup claim. Consequently, this type of dishonest inspection activity creates harsh economic effects on state consumers because it ultimately causes the homeowner's insurance premiums to go up, thus affecting the homeowner when renewing the insurance policy. The provisions of this bill would address abuses within the home inspection industry. Other proponents state that the provisions of this bill set the necessary ground rules needed to encourage the industry to "self regulate." This bill also avoids another added layer of bureaucracy by not mandating a state agency to hire regulatory staff to ensure proper oversight. Opposition . In their letter of opposition, the California Chamber of Commerce states that the provisions of this bill would significantly increase the costs associated with home inspections to existing businesses engaged in home inspection SB 31 Page 8 and create unfair barriers to entry in the home inspection industry. The certification process outlined in SB 31 includes requirements of a minimum number of home inspections, educational hours, and successfully passing an industry specific examination endorsed by a home inspection professional association. These prescriptive certification requirements may be burdensome and costly to small home inspection companies. Additionally, This bill narrowly defines "home inspection professional association" as an association that has at least 200 members and has been in existence for at least 10 years. This definition has the effect of legislatively delegating control over access to certification to one or two trade groups. Such a limitation on the number of certification entities creates a barrier to entry for individual home inspectors that would ultimately drive up costs to small home inspection companies. According to Service Master and its wholly owned subsidiary, AmeriSpec, this bill creates a certification process for home inspectors that vests the regulatory and examination authority to one home inspection association, the California Real Estate Inspection Association (CREIA), thereby excluding all other local and national home inspection trade associations. Essentially, this bill grants CREIA the exclusive authority to grant the word "certified" for its members and allows it to approve the education and examination requirements for all home inspectors who would be required to become certified by means of CREIA's certification program. For all practical purposes, CREIA would become the unofficial regulator of the home inspection industry of California. AmeriSpec and several other national home inspection companies belong to a competing national trade association, the American Home Inspection Association (AHIA). Also, a number of California based home inspection companies and independent home inspectors belong to another competing trade association, the National Association of Home Inspectors (NAHI). Neither AHIA nor NAHI currently meet the specified requirements of this bill to be classified as a home inspection professional association. Service Master maintains that this bill will put them and their members at the mercy of CREIA who may wish to use this new certification authority as a means to drive competitors out of the home inspection marketplace. AmeriSpec is particularly concerned with the additional SB 31 Page 9 litigation exposure for home inspection companies under the unfair business practice sections of the Business and Professions Code. This bill imposes new disclosure requirements on home inspectors and allows consumers, or their attorneys, to take advantage of Section 17200 lawsuits to enforce the specified requirements. AmeriSpec is concerned that unscrupulous attorneys may take advantage of these new provisions to harass home inspectors with Section 17200 demand letters. Prior Legislation . SB 1332 (Figueroa) was introduced in 2002 and would have provided title act protection for home inspectors by making it an unfair business practice for individuals to refer to themselves as "certified home inspectors" unless they met specified requirements. Also, SB 1332 would have required home inspectors to provide specified disclosures prior to conducting a home inspection. SB 1332 failed passage in the Assembly. SB 1216 (Hughes) was introduced in 1999 and would have required persons seeking to represent themselves as "certified home inspectors" to disclose in writing to the person ordering the home inspection whether or not they have passed a home inspection specific examination or have performed at least 250 home inspections for which home inspection reports were issued. A home inspector would have been required to pass a home inspection specific examination. Because the bill may have exposed consumers to increased costs and would have required additional regulatory burdens on licensed professionals, it was vetoed by Governor Davis. AB 2780 (O'Connell) of 1994 would have set up a comprehensive statutory scheme for certifying and regulating home inspectors and would have provided for the creation of a new statewide, nonprofit organization to exclusively certify home inspectors. AB 2780 failed passage on the Senate Floor. There have been several other attempts to regulate the home inspection industry in previous legislative sessions. For example, in 1986, SB 2026 (Petris) would have established specific licensing requirements for home inspectors. However, SB 2026 was amended to only require the Contractor's State License Board to conduct a study concerning the problems relating to home inspectors. SB 31 Page 10 REGISTERED SUPPORT / OPPOSITION : Support Alliance of American Insurers League of American Homeowners Los Angeles County District Attorney's Office Opposition AAA Home Inspections American Home Inspection Association AmeriSpec Home Inspection Service California Chamber of Commerce House Master Pacific West Property Inspections Pillar to Post, Professional Home Inspection Service Master World Inspection Network Analysis Prepared by : Chris L. Gallardo / B. & P. / (916) 319-3301