BILL ANALYSIS SENATE HEALTH COMMITTEE ANALYSIS Senator Elaine K. Alquist, Chair BILL NO: AB 2 A AUTHOR: De La Torre B AMENDED: June 2, 2009 HEARING DATE: July 8, 2009 2 REFERRAL: Judiciary CONSULTANT: Park/cjt SUBJECT Individual health care coverage SUMMARY Imposes specific requirements and standards on health care service plans licensed by the Department of Managed Health Care (DMHC) and health insurers subject to regulation by the California Department of Insurance (CDI), (collectively carriers) related to the application forms, medical underwriting, and notice and disclosure of rights and responsibilities for individual health plan contracts, and health insurance policies, including the establishment of an external independent review process to approve or deny a carrier's decision to cancel or rescind an individual's health care coverage. Requires carriers to demonstrate that an applicant intentionally misrepresented or intentionally omitted material information on the application prior to the issuance of a contract or policy, among other requirements, in order to rescind or cancel an individual plan contract or policy. Requires DMHC and CDI to establish a per-case reimbursement schedule to pay for independent reviews, and requires the costs of the independent review system to be paid for by the carriers, as specified. CHANGES TO EXISTING LAW Continued--- STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 2 Existing law: Existing law provides for regulation of health plans by DMHC under the Knox-Keene Health Care Service Plan Act of 1975 (Knox-Keene) and for regulation of health insurers by CDI under the Insurance Code. Existing law prohibits health plans and health insurers from engaging in "post-claims underwriting" defined as rescinding, canceling, or limiting a plan contract due to a plan or insurer's failure to complete medical underwriting and to resolve all reasonable questions arising from written information submitted on, or with, an application before issuing the plan contract or policy. For health plans regulated by DMHC, existing law provides that the prohibition against post-claims underwriting does not limit a plan's remedies upon a showing of willful misrepresentation. Existing law prohibits health plans and health insurers from rescinding or modifying an authorization for services after the service is rendered, for any reason, including, but not limited to, the plan's subsequent rescission, cancellation, or modification of the enrollee or insured's contract, or the plan or insurer's subsequent determination that the health plan or health insurer did not make an accurate determination of the enrollee or insured's eligibility. Existing law requires applications for health plan contracts and health insurance policies to conform to certain standards for underwriting, including use of clear and unambiguous questions, when health-related questions are used to ascertain an applicant's health, and requires questions relating to the health condition or health history of the applicant to be based on medical information that is reasonable and necessary for medical underwriting purposes. Existing law, under the Insurance Code, establishes a two-year contestability period for disability insurance, long-term care insurance, and Medicare supplement policies, during which an insurer may rescind an insurance policy if specified conditions are met. Existing law provides that an enrollment in, or a STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 3 subscription to, a health plan contract may not be canceled or refused renewal except for failure to pay the premium, fraud or deception in the use of the services or facilities, or for other good cause, as is agreed upon in the contract between the plan and a group or the subscriber. Existing law provides that an enrollee or subscriber who alleges that an enrollment or subscription has been canceled or refused renewal because of the enrollee' s or subscriber's health status or requirements for health care services, may request a review by the director, and creates a process for that review. Existing law establishes the Major Risk Medical Insurance Program (MRMIP), administered by the Major Risk Medical Insurance Board (MRMIB), to provide health coverage for individuals unable to purchase coverage because they have been denied health coverage by at least one private health plan or are offered only limited coverage or coverage significantly above standard average individual rates, as determined by MRMIB. This bill: Individual coverage application forms This bill would require DMHC and CDI to jointly establish, by regulation, standard information and health history questions that carriers must use in individual health care coverage application forms, as specified. The bill would require the regulation to include a pool of approved questions for use in applications, and would prohibit applications from containing any other questions except for those from the pool of approved questions. The bill would require the standard information and health history questions developed for applications to contain clear and unambiguous information and questions designed to ascertain the health history of applicants, to be based on medical information reasonable and necessary for medical underwriting purposes, and to include a limitation on how far back in time from the application date the applicant was diagnosed and treated for the health condition specified in the question. The bill would require carriers to use only the standard pool of approved questions within six months after adoption, and would require all individual coverage STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 4 applications to be reviewed and approved by DMHC or CDI, prior to use, beginning January 1, 2011. Medical underwriting The bill would require a carrier, prior to issuing a health plan contract or health insurance policy, to complete medical underwriting, defined as a reasonable investigation of the applicant's health history information, which includes but is not limited to: a) ensuring that information submitted on the application form and the material submitted with the application form is complete and accurate; and, b) resolving all reasonable questions arising from the application form, materials submitted with the application, or any information obtained by a health plan or health insurer as part of the verification of the accuracy and completeness of the application form. The bill would require a carrier to adopt and implement written medical underwriting policies and procedures, to ensure that the carrier reviews: 1) information on the application and any materials submitted with the application form for accuracy and completeness, 2) claims information about the applicant that is within the carrier's own claims information, and, 3) at least one commercially available prescription drug database for information about the applicant; and to ensure that the carrier identifies and makes inquiries, including contacting the applicant about any questions raised by omissions, ambiguities, or inconsistencies based upon the information. The bill would require the carrier to document all information collected during the underwriting review process, and require the carrier to file the policies and procedures with the respective regulator on or before January 1, 2011, Application review The bill would require health plans and health insurers to send a copy of the completed written application to an individual within ten days after coverage is issued, with a notice that states all of the following: The applicant should review the completed application carefully and notify the health plan or health insurer STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 5 within 30 days of any inaccuracy. Any intentional material misrepresentation or intentional material omission in the application information may result in cancellation or rescission of the contract; and, The applicant should retain a copy of the completed written application for the applicant's records. The bill would require any new information provided by the applicant within the 30-day period to be subject to the same process of medical underwriting as the information submitted in the initial application. Rescission and cancellation The bill would prohibit, once an individual contract or policy is issued, a contract or policy from being canceled or rescinded unless all of the following apply: There was a material misrepresentation or material omission in the written application prior to the issuance of the contract or policy that would have prevented the contract from being entered into; The carrier completed medical underwriting prior to issuing the coverage; The carrier demonstrates that the applicant intentionally misrepresented or intentionally omitted the material information on the application prior to the issuance of coverage with the purpose of misrepresenting his or her health history, in order to obtain health care coverage; The application form was approved by DMHC or CDI; and, The carrier complied with the requirement to send the completed application to the applicant along with the contract or policy and the required written notices. The bill would provide an exemption to the above and allow a health plan or health insurer to cancel or non-renew health coverage, for failure to pay the premium, pursuant to current law. STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 6 The bill would authorize carriers to conduct a "postcontract issuance investigation," if the carrier obtains information that a covered person may have intentionally misrepresented or intentionally omitted information on the application and requires carriers to send a specified notice within five days to the covered person that the investigation may lead to rescission or cancellation of the covered person's coverage. The bill would establish specific timelines and notice requirements related to the postcontract issuance investigation, and any subsequent cancellation or rescission that results, including specific and detailed information that must be included in notices provided to covered persons under the contracts or policies that are the subject of a "postissuance investigation," including, among other elements: Full written disclosure of the allegedly intentional material omission or misrepresentation, and a clear and concise explanation of why the information has resulted in the plan or insurer's initiation of an investigation to determine whether rescission or cancellation is warranted. An opportunity for the covered person to provide any evidence or information within 45 business days of the receipt of notice that an investigation has been initiated to negate the plan's reasons for initiating the investigation; A requirement that the carrier complete the investigation within 90 days of the notice; A written notice via regular and certified mail to the STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 7 covered person that the investigation is complete, and which contains a determination that either: 1) the carrier has determined that the covered person did not intentionally misrepresent or intentionally omit material information during the application process and that the covered person's health care coverage will not be canceled or rescinded; or, 2) the carrier intends to seek approval from the director of DMHC or CDI commissioner to cancel or rescind the covered person's coverage for intentional misrepresentation or intentional omission of material information during the application for coverage process. A requirement that the written notice include full disclosure of the nature and substance that led to the plan or insurer's determination that the enrollee or subscriber intentionally misrepresented or intentionally omitted material in formation on the application form; provide information indicating that any decision to cancel or rescind the covered person's coverage will not become effective until the independent review organization established by this bill upholds the decision; provide information regarding the independent review process and the right to opt out of that review process within 45 days. The bill would require carriers to continue to authorize and provide all medically necessary services required to be covered until the effective date of a cancellation or rescission, and establishes the effective date of cancellation, or the date upon which a plan or insurer may initiate rescission as no earlier than the date of certified notice to the covered person that the independent review organization established in this bill has made a determination upholding the decision to cancel or rescind. Independent review process The bill would, commencing January 1, 2011, establish within DMHC and CDI an independent review process (IRP) for review of carrier decisions to cancel or rescind individual health plan contracts or individual health insurance policies and requires that all carrier decisions to cancel or rescind be reviewed in the IRP, unless the covered person opts out of the process. STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 8 The bill would authorize a covered person to designate an agent to act on his or her behalf; and a right to submit relevant information 45 days from the date of the independent review organization's (IRO) receipt of request for an independent review. The bill would require carrier disclosure of the rights to an automatic IRP in member handbooks, evidence of coverage and other related materials on or before January 1, 2011, as specified. The bill would require submission of specified materials by the carrier to the independent review organization (IRO) designated by the regulator, according to specified timelines, including a copy of all information submitted to the covered person and any information the covered person submitted to the carrier, relating to the carrier's decision to rescind or cancel coverage, while maintaining the confidentiality of the covered person's medical information. The bill would require the carrier to provide a copy of all documents submitted to the IRO to the covered person, as well as other materials. The bill would require DMHC and CDI to expeditiously review IRP requests and notify covered persons related to their rights and responsibilities in the IRP process, related to any proposed cancellation or rescission, including the right of the covered person to submit relevant information within 45 days. The bill would require DMHC and CDI to, by January 1, 2011, contract or otherwise arrange for one or more independent not-for-profit organizations to conduct IRPs, where the review organizations (organizations) are independent of carriers doing business in California and meet the specific conflict of interest standards established by the director of DMHC and the commissioner of CDI through regulations, which shall be consistent with existing conflict of interest provisions for the Independent Medical Reviews conducted under existing law by DMHC and CDI, to the extent applicable. The bill would require contract provisions between DMHC or CDI and the IRO to include specific quality assurance STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 9 mechanisms, conflict of interest provisions, and protections to ensure the selection of independent, qualified arbitrators. The bill would require the IRO to, among other things, demonstrate that it has a quality insurance mechanism, as specified, and ensure that arbitrators selected by the IRO meet minimum requirements, as specified, including that the arbitrator must hold an unrestricted license to practice law in California. The bill would require the arbitrator to follow specified processes and timelines, and would allow the arbitrator to request opinion of an expert consultant, as defined; but prohibits the expert consultant requested by an arbitrator from rendering an opinion as to whether the covered person intentionally misrepresented or intentionally omitted information during the application process. The bill would require that the IRO complete its review and make a determination in writing within 60 days of the receipt of the application for review and supporting documentation. The bill would require that DMHC and CDI immediately adopt the IRP determination and promptly issue a written decision to the parties that is binding on the carrier. The bill would require the regulator to provide, upon request of any interested person, a copy of all nonproprietary information filed with the regulator by an IRO, at a nominal fee for photocopying; and make available to the public, upon request and at the department's cost, the determination of the IRO that the regulator has adopted, redacting necessary information to comply with privacy and confidentiality laws and those governing disclosure of public records. The bill would require the regulator to perform an annual audit of independent review cases. The bill would provide that the IRP is in addition to any other procedures or remedies that may be available. Fines and fees related to IRP The bill would prohibit carriers from engaging in conduct STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 10 to prolong the IRP, and would provide for a specific administrative penalty of $5,000 for each day the IRP is prolonged or an IRP decision is not implemented that is deposited in the Managed Care Fund or General Fund. The bill would require the regulators to establish a reasonable, per-case reimbursement schedule to pay the costs of IRO reviews, and require the costs of the independent review to be borne by "affected" carriers through an assessment, as established by the regulator. The bill would exempt carriers that do not cancel or rescind contracts pursuant to this bill from the assessments established. Additional provisions The bill would, beginning January 1, 2010, require carriers to report the number of individual contracts and policies issued and the number of contracts or policies the where carrier initiated a cancellation or rescission, and require that DMHC and CDI annually post the information carriers report on the respective department Internet websites on or before March 31 of each year, commencing March 31, 2010; and, The bill would exempt from the provisions of this bill plan contracts or health insurance policies for coverage issued under Medi-Cal, Access for Infants and Mothers Program, the Healthy Families Program and the federal Medicare Program. FISCAL IMPACT According to the Assembly Appropriations Committee, the bill would result in one-time fee-supported special fund costs of $600,000 to DMHC and CDI, combined, to establish regulations, develop and implement a standard application form and health history questions, confer on standardized forms, and establish an IRP process for cancellation decisions. Additionally, there would be annual fee-supported special fund costs of $200,000, combined. Additionally, the bill would result in one-time fee-supported special fund cost of $200,000 to DMHC and CDI, combined. STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 11 BACKGROUND AND DISCUSSION According to the author, news reports and lawsuits have identified families saddled with thousands in medical debt for treatment they believed was covered. In many cases, individual health coverage was rescinded by plans on grounds that the consumers submitted false information on their original applications several years prior. The author points out that further investigation of these cases often revealed that insurers and health plans only scoured the applications searching for any omission or possible inaccuracy after the patient submitted claims for expensive, medically necessary treatment. The author argues that this bill protects consumers from open-ended and unlimited exposure to losing health coverage going back to issues arising from the application, while giving insurers a reasonable amount of time to review and investigate individual applications. Medical underwriting in the individual market In California, health plans and insurers conduct medical underwriting, the process of reviewing an applicant or applicants' medical history to ascertain the financial risk posed by the applicant or applicants, in the individual market. Insurance carriers in the individual market may deny an applicant health insurance, limit a benefit package, or charge a higher premium, based on the assessed level of risk. The plan or insurer may also use a pre-existing condition provision, or a waivered condition provision, to exclude coverage for up to 12 months, subject to specified rules. According to DMHC, which regulates health care service plans, but not health insurers, a plan may deny an individual application based on health problems for which the individual has not seen a doctor; health problems that a doctor cannot explain; health problems for which an individual has not completed treatment, as well as a number of health conditions, such as AIDS, cancer under treatment, cirrhosis, current infertility treatment, diabetes with complications, heart disease, hemochromatosis, hepatitis, history of transplant, lymphedema, multiple sclerosis, muscular dystrophy, pregnancy, planned surrogacy or adoption in process; renal failure or kidney dialysis, STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 12 severe mental disorders, sleep apnea, or systemic Lupus erythematous. Rescission and post-claims underwriting Rescission involves a determination by the health plan or health insurer that the contract between the plan or insurer and enrollee, subscriber, or policyholder never existed because of a misrepresentation by the enrollee, subscriber, or policyholder at the time of application, and that would have had a material affect on the plan or insurer's decision to offer coverage. The effect of rescission is to make any health care services the enrollee, subscriber, or policyholder received during the entire time of the contract the responsibility of the enrollee, subscriber, or policyholder. As a remedy, rescission is meant to put the parties back to their original status, with premiums refunded to the enrollee, and any health services paid for by the plan owed by the enrollee. Currently, different statutory provisions apply to health plans under DMHC and health insurers under CDI, related to rescission. In both cases, the provisions prohibit post-claims underwriting, defined as rescinding, canceling, or limiting a plan contract due to a plan or insurer's failure to complete medical underwriting and resolve all reasonable questions arising from written information submitted on or with an application before issuing the plan contract or policy. For health plans regulated by DMHC, existing law provides that the prohibition against post-claims underwriting does not limit a plan's remedies upon a showing of willful misrepresentation. The Insurance Code does not have a parallel provision regarding willful misrepresentation. A recent Court of Appeal opinion (see Hailey below), issued in December 2007, interprets the post-claims underwriting statute and a plan's right to rescission. Hailey v. California Physicians Service (Blue Shield) In 2000, Cindy Hailey applied to Blue Shield for herself, her husband, Steve, and their son, even though her new employer offered coverage, because the employer's plan did not include the family's doctor. Cindy completed an individual application and Blue Shield issued a policy at STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 13 its preferred rate in December 2000. In February 2001, Steve Hailey was hospitalized, prompting Blue Shield to investigate the application. In June 2001, Blue Shield rescinded their coverage, based on the Haileys' failure to disclose medical information, and later alleged that the Haileys had willfully misrepresented information about her husband's medical history, which Blue Shield uncovered in an investigation it initiated when Steve Hailey incurred significant medical bills following a serious automobile accident. Cindy Hailey asserted that she did not realize the application called for information about her dependents, and thought she was only being asked to provide information on her own medical issues. Without health coverage, Steve Hailey experienced significant health consequences and permanent disability. The trial court had granted summary judgment in favor of Blue Shield and ordered the Haileys to pay back more than $100,000 in medical costs to Blue Shield. In December 2007, the Court of Appeal, (Cal.App.4th), reversed the trial court, affirmed the Knox-Keene prohibition against post-claims underwriting, and held that health plans are precluded from rescinding a contract for a material misrepresentation or omission unless the plan can demonstrate: a) the misrepresentation was willful; or, b) the plan made reasonable efforts to ensure the subscriber's application was accurate and complete as part of the precontract underwriting process. The appeals court determined that these were triable issues and sent the case back to the trial court level to determine whether a) or b) were true. Blue Shield appealed to the California Supreme Court. On March 25, 2008, the California Supreme Court refused to hear the case, effectively making the interpretation of the post-claims underwriting statute in the Hailey decision, the applicable law relating to rescission under Knox-Keene. On May 28, 2009, the Orange County Superior Court judge ruled that Blue Shield had acted properly, after the Haileys stipulated that they had lied about Steve Hailey's preexisting condition to obtain coverage. The appeals court ruling remains the applicable law for Knox-Keene regulated plans. Rescission settlements STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 14 In 2007, DMHC initiated a non-routine investigation of the five largest Knox-Keene plans related to rescissions of health coverage. The DMHC investigation found the following: ------------------------- | Number of Coverage | | Rescissions | | Five Largest Knox-Keene | | Plans | ------------------------- |-----------+-------------| |2002 |882 | |-----------+-------------| |2003 |743 | |-----------+-------------| |2004 |1,436 | |-----------+-------------| |2005 |1,536 | |-----------+-------------| |2006 |302 | ------------------------- ------------------------- |Source: | |DMHC | ------------------------- In 2008, DMHC reached agreements with Anthem Blue Cross, Blue Shield, Health Net, Kaiser, and PacifiCare requiring them to pay fines ranging from $50,000 to $10 million, with additional fines to be levied if corrective action plans for rescission policies and practices going forward are not submitted by the health plans, approved by DMHC and properly implemented. The settlements require the plans to offer health care coverage to former members whose policies they rescinded or canceled over the past four years, regardless of the former member's health condition, and to reimburse the affected consumers for out-of-pocket costs incurred after the policies were rescinded. DMHC ordered the plans to use a fair outside arbiter selected by the DMHC to review every rescission uncovered in the investigations and determine remedies, such as payment of medical care and premiums. Reimbursement for health care services will be limited to those who are found by the STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 15 arbiter to have been wrongly rescinded. According to DMHC, by the end of February 2009, of the 3,300 enrollees who were identified as having coverage rescinded and required to be reinstated under the settlements, all had been offered coverage. Of those offered reinstatement, 170 had re-started coverage (5 percent) and 293 (8 percent) have requested reimbursement under the terms of the settlement. DMHC is reportedly in the process of reviewing and finalizing the health plan corrective action plans related to rescission policies and practices going forward. In late 2008 and early 2009, CDI reached agreements with Anthem Blue Cross, Blue Shield, and Health Net related to the insurers' rescission of health insurance products subject to CDI's jurisdiction. As part of the CDI settlements, insurers agreed to offer coverage to consumers whose individual, family, or short-term health policies were previously terminated without subjecting them to medical underwriting or exclusions for pre-existing conditions, and to pay any medical expenses that would have been covered under the rescinded policies if those costs had not already been covered by another source. The CDI agreements do not allow the insurers to use the validity of the rescission as a defense to any claim for reimbursement of medical expenses. In the CDI settlements, insurers agreed to an expedited independent arbitration process to resolve any disputes regarding the reimbursements for medical expenses, such as coverage issues or medical necessity determinations. As part of the settlements with CDI, insurers also agreed to make changes to the application forms, underwriting process, agent and broker training, notification to consumers and providers of an investigation regarding information in the application, and oversight of its claims handling. Insurers also agreed to establish an independent third-party review process for rescissions going forward. Under the agreements with both DMHC and CDI, rescinded patients can accept new coverage without forfeiting any legal rights, but they must execute a release of any and all rescission-related claims against plans or insurers in order to receive reimbursement for out-of-pocket medical expenses. In addition to the settlements with regulators, the Los STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 16 Angeles City Attorney has separately sued several insurers within the city's boundaries. There have also been multiple individual and class action lawsuits brought against insurers by individuals and families who argue that their policies were improperly rescinded or canceled. As noted above, in the case of Hailey, on May 28, 2009, the Orange County Superior Court judge issued a directed verdict, dismissing the case and ruling that Blue Shield had acted properly, after the Haileys stipulated that they had lied about Steve Hailey's preexisting condition to obtain coverage. According to one report of court minutes, Blue Shield reportedly dropped a countersuit against the couple worth more than $100,000, and agreed to waive all court costs and fees, a day after the ruling. Governor's proposal and statements on rescission In late summer 2008, Governor Schwarzenegger provided to the Legislature proposed legislative language related to rescission, which, among other things, required standardized application questions for health plans and insurers to use, and imposed requirements and standards relating to the completion of medical underwriting, and standards for rescission of a health plan contract or health insurance policy during the first two years following the issuance of the policy. The Governor's proposal also would have prohibited plans and insurers from rescinding, canceling, limiting, or raising premiums in a contract or policy due to any omissions, misrepresentations, or inaccuracies in the application form, whether willful or not, or for any reason, after two years, and did not include an exception for fraud. This proposal was never included in legislation, but was cited in the Governor's veto message of AB 1945 (De La Torre), which provided more expansive prohibitions, standards, and processes related to rescission. In his veto message, the Governor stated: I believe that unfair recissions [sic] are a deplorable practice. My Department of Managed Health Care has fought for - and won - significant settlements with the industry that have significantly changed the marketplace and reinstated coverage for thousands of consumers. The Department's settlements are unprecedented and have fundamentally changed the STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 17 way health plans operate in this state. The individual insurance market is fragile, and we must balance the need for strong consumer protections with the recognition that unintended consequences can tighten this market even more. Unfortunately, the provisions of this bill will only increase costs and further restrict access for over 2 million Californians that currently obtain coverage in the individual market? Related legislation AB 108 (Hayashi) prohibits health plans and health insurers, after 18 months from the issuance of an individual health plan contract or health insurance policy, from rescinding the individual coverage for any reason, and prohibits canceling, limiting, or raising premiums in a contract or policy due to any omissions, misrepresentations, or inaccuracies in the application form, whether willful or not. Pending in the Senate Judiciary Committee. AB 730 (De La Torre) would increase the maximum civil penalty for health insurance post-claims underwriting from $118 per violation to $5,000 or $10,000 per violation, as specified, for insurers under the jurisdiction of the Commissioner of the California Department of Insurance (CDI), and requires the penalties and civil penalties established to be determined at a hearing conducted in accordance with the Administrative Procedures Act (APA). To be heard in the Senate Health Committee on July 1, 2009. Prior legislation AB 1150 (Lieu), Chapter 188, Statutes of 2008, prohibits a health plan or insurer from compensating any person retained, employed, or contracted with, to review medical underwriting decisions based on, or related to, the number of contracts, policies, or certificates, or on the cost of services for a contract, policy, or certificate, that the person has caused or recommended to be rescinded, canceled, or limited, or the resulting cost savings to the plan or insurer. Prohibits a plan or insurer from setting performance goals or quotas based on the number of persons STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 18 whose health coverage is rescinded or any financial savings to the plan or insurer associated with rescission of coverage. AB 1945 (De La Torre) of 2008 would have imposed specific requirements and standards on health plans and health insurers related to the application forms, medical underwriting and notice and disclosure of rights and responsibilities for individual coverage, including the establishment of an independent external review process related to decisions to cancel or rescind an individual's health care coverage. Would have required a health plan or insurer to demonstrate intentional misrepresentation or intentional material omission on the application in order to rescind the plan contract or health policy. Vetoed by Governor. AB 2549 (Hayashi) of 2008 would have prohibited health plans and health insurers from rescinding a health plan contract or health insurance policy after 18 months from the time the contract is effective for any reason. Held in the Senate Appropriations Committee. AB 2569 (De Leon), Chapter 604, Statutes of 2008, requires health plans and health insurers to offer new coverage, or continue existing coverage, for any individual whose coverage was rescinded, other than the individual whose information led to the rescission, within 60 days, without medical underwriting, as defined. Establishes a duty for agents and brokers selling individual health coverage products to assist applicants in providing answers to health questions accurately and completely, as specified. ABX1 1 (Nunez) of 2007 among its comprehensive health reform provisions, would have prohibited health plans and insurers from rescinding any individual plan contract or policy after it is issued and would have prohibited plans and insurers from compensating individuals employed by, or contracted with, the plan or insurer, or from setting any performance goals or quotas, based on the number of persons for whom coverage is rescinded or the financial savings to the plan or insurer associated with the rescission of coverage. Failed passage in the Senate Health Committee. STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 19 AB 1324 (De La Torre), Chapter 602, Statutes of 2007, clarifies and makes specific provisions of law that currently prohibit health plans and health insurers, where the plan or insurer authorizes a specific type of treatment by a health care provider, from rescinding or modifying the authorization after the provider renders the health care service in good faith and pursuant to the authorization. AB 1100 (Willie Brown), Chapter 1210, Statutes of 1993, enacts the Health Insurance Access and Equity Act which requires applications for health plan contracts or health insurance policies to conform to certain standards for underwriting, including clear and unambiguous questions when health-related questions are used to ascertain an applicant's health, and prohibits post-claims underwriting. Arguments in support The California Medical Association (CMA), the sponsor of this bill, states that the time has come for an external review process to stop insurance plans from acting as "judge and jury" when they rescind coverage. CMA states that this bill provides protection for patients by allowing regulators to independently review potential rescissions and improves the process at the front end by requiring carriers to develop applications using only a pool of approved questions. Consumer Watchdog (CW) writes that rescission of a health coverage policy following an illness has a particularly harsh impact on the patient. CW states that a rescinded policy is cancelled as of the day it was sold, leaving patients in deep medical debt, uninsured and virtually uninsurable, while facing ongoing health care costs. CW believes that patients left without health coverage suffer great personal hardship or bankruptcy and must often rely on overstretched public health programs for ongoing medical treatment. CW states that the bill merely reiterates what consumer advocates and regulators have long said is the legal standard for health plan rescission: patients cannot be retroactively cancelled unless they lied about a health condition by intentionally omitting or intentionally misrepresenting health information when applying for coverage. CW believes that this bill would end "gotcha" cancellations against innocent patients who never knew of, STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 20 or failed to understand the significance of, a past medical problem. Health Access writes that, while a small number of consumers are affected by the problem of post-claims underwriting, it is a real one. Health Access California supports this bill, in part, because it includes a standardized questionnaire that all health insurers and health plans must use for underwriting of individual insurance. Health Access states that current law allows each health insurer or health plan to decide what to ask about and how to ask it, and that the resulting forms are confusing, sometimes misleading and are often not in plain language, and are often not translated in the language spoken by limited English speakers. Health Access also believes that the standard for rescission under the bill provides consumers greater protection from rescission than the standard in existing law. The California Nurses Association writes that it requests the Legislature to send this measure back to the Governor in hopes that he will keep a promise to protect Californians from unlawful rescissions. Consumer Attorneys of California write in support that this is a historic bill that will help stop carriers from rescinding contracts based on the innocent mistakes consumers make. Arguments in opposition Health plans, business groups and health underwriters oppose this bill and state that the bill creates a near impossible burden-of-proof to demonstrate and may force insurers to decline more applicants. The California Association of Health Plans (CAHP) states that rescission is an important tool based on contract law that ensures that, if applicants misrepresent their health status at the signing of the contract for coverage, the health plan has recourse to rescind their coverage due to a "lack of the meeting of the minds," which is a requirement for a contract. CAHP believes that, by creating an intentional standard for every rescission case, this bill will overturn the Hailey decision, and result in increased litigation. CAHP also believes that, by requiring an intentional standard, the bill will create a disincentive for plans and insurers to enroll customers, since the legal standard for rescinding coverage has been raised, and will have STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 21 devastating effects on the individual market. CAHP and other groups point out that only one tenth of one percent of individual policies are rescinded, yet it only takes a few people misrepresenting their health status to increase costs for everyone, as just 5 percent of beneficiaries account for more than half of health care costs. In addition to the objections stated above, Health Net expresses concern that the willful standard in this bill will take effect prior to the process for having new applications approved by the regulators. Anthem Blue Cross states that the bill creates a standard for underwriting that has no clear endpoint. California Association of Health Underwriters (CAHU) argues that the bill will lead to age discrimination, because individuals over 50 years of age have higher medical costs, and carriers will not be willing to issue coverage to them if they cannot understand the risk they are assuming. CAHU continues that this bill rewards those who lie or withhold information on the application by enabling individuals to have up to five months before coverage can be rescinded, making it worthwhile to wait until you are sick, and get coverage for your recently diagnosed illness. The Civil Justice Association writes in opposition to this bill that the requirement of ascertaining intent renders the IRP both impotent and moot. California Chamber of Commerce objects to the requirement in this bill that all rescissions be approved by DMHC and CDI because it will significantly increase costs for individuals and result in an increase in the number of uninsured. The California Association of Dental Plans (CADP) writes that dental plans do not rescind dental coverage nor underwrite medical risk, and their inclusion in the bill will force them to participate in a new regulatory process, which will increase dental insurance premiums without providing an additional benefit to the dental plan enrollee. PRIOR ACTIONS Assembly Floor: 45-26 STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 22 Assembly Appropriations:12-5 Assembly Health: 13-6 COMMENTS 1. Double-referral. This bill has been double-referred. Should this bill pass out of this committee, it will be referred to the Senate Judiciary Committee. Any amendments agreed to in this committee should be processed by Judiciary Committee. 2. Author's proposed exemption of dental plans. The author proposes to exempt dental plans from this bill in the next committee, based on negotiations with the California Association of Dental Plans. 3. Deposit of fines. The bill requires the fines established by the bill, for health plans regulated by DMHC, to be deposited into the Managed Care Fund. Pursuant to actions related to SB 1379 (Ducheny), Chapter 607 of 2008, staff recommends that fines should be deposited in the Managed Care Administrative Fines and Penalties Fund under DMHC. Because post-claims underwriting and rescission practices have a direct impact on the increasing the medically uninsurable population, staff also recommends that parallel fines collected pursuant to CDI be deposited into the Managed Risk Medical Insurance Fund, for use by the Major Risk Medical Insurance Program, which serves individuals who cannot obtain health insurance coverage in the private market. A parallel amendment, outlined below, is recommended for AB 730 (De La Torre) of 2009. a) Page 14, lines 1-12: 1389.19. (a) A health care service plan shall not engage in any conduct that has the effect of prolonging the independent review process. Engaging in that conduct or the failure of the plan to promptly implement an independent review process decision is a STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 23 violation of this chapter and, in addition to any other fines, penalties, and other remedies available to the director under this chapter, the plan shall be subject to an administrative penalty of not less than five thousand dollars ($5,000) for each day the independent review process is prolonged or the decision is not implemented. Administrative penalties shall be deposited in theManaged Care FundManaged Care Administrative Fines and Penalties Fund, and shall not be used to lower health care service plans' assessments used to fund the department. b) Page 32, lines 28-37: 10384.29. (a) A health insurer shall not engage in any conduct that has the effect of prolonging the independent review process. Engaging in that conduct or the failure of the insurer to promptly implement an independent review process decision is a violation of this chapter and, in addition to any other fines, penalties, and other remedies available to the director under this chapter, the insurer shall be subject to an administrative penalty of not less than five thousand dollars ($5,000) for each day the independent review process is prolonged or the decision is not implemented. Administrative penalties shall be deposited inthe General Fund.the Major Risk Medical Insurance Fund created pursuant to Section 12739 of the Insurance Code, to be used, upon appropriation by the Legislature, for the Major Risk Medical Insurance Program for the purposes STAFF ANALYSIS OF ASSEMBLY BILL 2 (De La Torre) Page 24 specified in Section 12739.1 of the Insurance Code. POSITIONS Support: California Medical Association (sponsor) American Cancer Society American Federation of State, County and Municipal Employees California Alliance for Retired Americans California Chiropractic Association California Academy of Family Physicians California Academy of Physician Assistants California Alliance for Retired Americans California Communities United Institute California Nurses Association/National Nurses Organizing Committee California School Employees Association California Society of Anesthesiologists California Teachers Association Congress of California Seniors Consumer Attorneys of California Consumer Watchdog Health Access California Latino Coalition for a Healthy California Office of the Los Angeles City Attorney Oppose: Association of California Life and Health Insurance Companies Anthem Blue Cross (unless amended) Blue Shield California Association of Dental Plans (unless amended) California Association of Health Plans California Association of Health Underwriters California Chamber of Commerce Civil Justice Association of California Health Net -- END --