BILL ANALYSIS Senate Committee on Labor and Industrial Relations Mark DeSaulnier, Chair Date of Hearing: June 9, 2010 2009-2010 Regular Session Consultant: Alma Perez Fiscal:Yes Urgency: No Bill No: AB 482 Author: Mendoza Version: As amended April 8, 2010 SUBJECT Employment: credit reports. KEY ISSUE Should employers be banned from using information found in consumer credit reports to help make employment decisions? PURPOSE To prohibit the use of consumer credit reports for employment purposes, except as specified. ANALYSIS Existing federal and state law limits the use of credit information for employment purposes. Under the existing California Consumer Credit Reporting Agencies Act (CCRAA), a credit report in the employment context is defined as any written, oral or other communication of any information by a consumer credit reporting agency (CRA) bearing on an individual's credit worthiness, credit standing or credit capacity. The consumer credit report is used (or is expected to be used) for the purpose of serving as a factor in establishing an individual's eligibility for (1) personal, family, or household purposes, or (2) employment purposes, or (3) hiring of a dwelling unit, as specified, or (4) for other purposes as specified. "Employment purposes," when used in connection with a consumer credit report, means a report used for the purpose of evaluating a consumer for employment, promotion, reassignment, or retention as an employee. (Civil Code 1785.3) The existing federal Fair Credit Reporting Act (FCRA) was enacted to promote accuracy, fairness, and privacy of personal information assembled by consumer credit reporting agencies. (15 U.S.C. 1681 et seq.) The FCRA places restrictions on an employer's ability to use credit reports for employment purposes by regulating how employers may use consumer reports. The FCRA does not exempt employers from complying with state law governing background checks. If information from a credit report is used for employment purposes, the FCRA requires that the employer: Make a clear and conspicuous written disclosure to the applicant before the report is obtained, as specified, that a consumer report may be obtained; Obtain prior written authorization from the applicant; Certify to the CRA that the employer disclosed and obtained authorization to review the credit report and disclosed to the applicant that the information will not be used in violation of any federal or state equal-opportunity law or regulation, as specified. Before taking an adverse action based on the credit report, provide the person with notice of the adverse decision and the name, address, and telephone number of the consumer reporting agency making the report. In addition, the employer is also required to give the employee a copy of the credit report, a summary of FCRA rights with information on how to dispute the contents of the report, and other documents as specified. (15 U.S.C. 1681 et seq.) The California Consumer Credit Reporting Agencies Act (CCRAA) , which is the state's counterpart to the FCRA, generally regulates consumer credit reporting agencies and requires every consumer credit reporting agency to allow a consumer, upon request and with proper identification, to visually inspect all the files pertaining to him or her that the agency maintains at the time of the request. (Civil Code 1785.1 et seq.) The CCRAA allows consumers to dispute inaccurate information on a consumer credit report and requires a consumer credit reporting agency to Hearing Date: June 9, 2010 AB 482 Consultant: Alma Perez Page 2 Senate Committee on Labor and Industrial Relations reinvestigate disputed information without charge. The existing federal Gramm-Leach-Bliley Act (GLB) prohibits financial institutions from disclosing a consumer's nonpublic personal information to a nonaffiliated third party unless the financial institution (1) provides the consumer with a clear and conspicuous disclosure of the financial institutions' specified privacy policies and practices, (2) gives the consumer the opportunity to stop the disclosure before the information is initially disclosed (opt-out), and (3) provides the consumer with an explanation of how to exercise his or her right to opt-out. (15 U.S.C. 6801 et seq.) This Bill would prohibit an employer, except as specified, from obtaining a consumer credit report for employment purposes. Specifically, this bill would: 1. Prohibit the use of a consumer credit report for employment purposes unless: o The information contained in the report is substantially job-related, meaning that the position of the person for whom the report is sought has access to money, other assets, or confidential information. o The position of the person for whom the report is sought is a managerial position, a position in the state Department of Justice, a sworn peace officer or other law enforcement position, or a position for which the information contained in the report is required to be disclosed by law or to be obtained by the employer. 1. Provide that these provisions do not apply to a person or business subject to the federal Gramm-Leach-Bliley Act (governing financial institutions) and implementing regulations, if the person or business is subject to compliance oversight by a state or federal regulatory agency with respect to those laws. COMMENTS Hearing Date: June 9, 2010 AB 482 Consultant: Alma Perez Page 3 Senate Committee on Labor and Industrial Relations 1. Need for this bill? Employers frequently use credit reports to evaluate job applicants for employment opportunities. There are three national reporting agencies, TransUnion, Equifax, and Experian, which often provide credit information to employers through intermediary companies. In the past, generally only banks and financial service companies routinely ran credit checks on potential employees, but today employers in other sectors are increasingly including credit reports in the screening process to verify identity, employment history and presumably to assess applicants' honesty, integrity, and responsibility, among other traits. According to the United States Equal Employment Opportunity Commission (EEOC), as employer credit checks have become more common over the past several years the EEOC has reiterated its concerns that credit check policies can have an unlawful disparate impact in violation of Title VII's prohibitions against race and national origin discrimination. According to the EEOC, as early as the 1970s, the Commission issued decisions finding that employers could violate Title VII by basing employment decisions on a worker's financial status. (EEOC Testimony, March 19, 2009) This bill would prohibit an employer, with the exception of certain financial institutions, from obtaining a consumer credit report for employment purposes, except as specified. 2. Consumer Credit Reporting Legislation in Other States and at the Federal Level : In 2007, Washington State enacted a law (Chapter 93, Laws of 2007) that prohibits a person from procuring a consumer report for employment purposes where any information contained in the report bears on the consumer's credit worthiness, credit standing, or credit capacity, unless the information is either substantially job-related and the employer's reasons for the use of such information are disclosed to the consumer in writing, or is required by law. In July 2009, Hawaii became the second state behind Washington to limit the use of credit histories in pre-employment screening. And on May 29, 2010, Hearing Date: June 9, 2010 AB 482 Consultant: Alma Perez Page 4 Senate Committee on Labor and Industrial Relations Oregon's Governor signed legislation (SB 1045) that prohibits employers from using credit history in making hiring, discharge, promotion, and compensation decisions unless the applicant or employee is given advanced written notice and the credit history is substantially related to the position sought. Several other states have pending legislation on the subject. At the federal level, in July of 2009, Representative Steve Cohen introduced HR 3149, the "Equal Employment for All Act," which would prohibit the use of consumer credit checks against prospective and current employees for the purposes of making adverse employment decisions. HR 3149 is currently pending consideration in the House Committee on Financial Services. Also at the federal level, Senator Diane Feinstein has introduced SA 3795 as part of an amendment to S. 3217, the Restoring American Financial Stability Act of 2010. Much like pending HR 3149, Senate Amendment 3795 would prohibit the use of credit checks for employment purposes. Specifically, SA 3795 would restrict employers from using a consumer's creditworthiness, credit standing, or credit capacity in making any employment decision, with some exceptions, or for the basis of taking any adverse action - even if the employer gets authorization for the background check report from the consumer. The suggested amendments were introduced in early May 2010 and are currently pending consideration. 3. Double Referral to the Senate Judiciary Committee: If approved by the Senate Labor and Industrial Relations Committee, this bill will go to the Senate Judiciary Committee, per Senate Rules. 4. Proponent Arguments : Proponents of the measure argue that working families in California are facing the worst economic crisis since the Great Depression. Unemployment is at a twenty-five year high, 500 families lose their homes to foreclosure each day, and those who have jobs are facing furloughs and wage cuts. According to proponents, in this economic climate Hearing Date: June 9, 2010 AB 482 Consultant: Alma Perez Page 5 Senate Committee on Labor and Industrial Relations particularly, a person's credit history says nothing about his or her character or ability to do a job effectively and responsibly. Yet, proponents argue, employers routinely rely on credit reports to deny employment to those who would have otherwise been given a job. According to the author, the Society of Human Resource Management has reported that forty-three percent of US employers currently conduct credit checks on job applicants. Proponents believe that this is unfair, as there is no evidence of any correlation between credit score and job performance. In addition, the author states that the Equal Employment Opportunity Commission has expressed concern that the use of credit reports in employment may have a disparate impact against people of color and women workers who are concentrated in low-wage jobs. The author believes this bill is needed to ensure that job opportunities will not be unfairly denied to those hit hardest by the current economic crisis. Proponents are also concerned that conducting credit checks is flawed by the high rate of errors in credit reports as well as the over reliance on out-dated information about an individual. In addition, proponents argue that the rise in identity theft, data breaches, and the improper sale of credit information, as well as negligence by credit reporting agencies can all result in damaging information appearing on an individual's credit report through no fault of their own. The author believes this bill would provide an important worker protection without placing unreasonable restrictions on employers. 5. Opponent Arguments : According to opponents of the bill, employers strive to recruit and retain the best employees who they trust and will help grow their businesses. To this end, opponents argue, consumer credit reports provide valuable information to employers in decision-making processes including the hiring or promotion of an individual. According to opponents, consumer credit reports provide important insight into one aspect of a potential employee's ability to handle responsibility for Hearing Date: June 9, 2010 AB 482 Consultant: Alma Perez Page 6 Senate Committee on Labor and Industrial Relations cash, other assets, and personal information while at the same time allowing employers to verify an applicant's employment history. Opponents argue that while an individual's credit history by itself is not predictive of potential theft, access to credit information can reveal patterns that may present an unreasonable risk to businesses. Furthermore, opponents argue that employee theft is a growing problem. Opponents contend that the U.S. Chamber of Commerce rates the annual cost of employee theft at $40 billion. In addition, opponents argue that on average, businesses lose as much as two percent of sales to employee theft. Opponents believe that an employee with high consumer debt who handles cash or assets may be more likely to steal, but this bill prohibits an employer form accessing this important information as a part of their hiring process. According to opponents, this bill prohibits employers from performing their due diligence in screening applicants, thus subjecting employers to a greater risk of inadvertently violating the law or being subject to frivolous employment litigation. In addition, opponents believe that by restricting access to important information found in consumer credit reports; this bill may expose the business' customers and employees to increased risks such as identity, financial, and asset theft. This issue is of particular concern to the rental housing industry which argues that many of their employees have significant financial responsibilities, including the collection of rents and maintenance of on-site cash flow, yet this bill would prohibit them from using consumer credit reports when considering applicants for employment. Overall, opponents of the measure argue that this bill unduly restricts the ability of businesses to use all legally available information in employment decisions. 6. Prior Legislation : AB 943 (Mendoza) of 2009: Vetoed by the Governor This bill would have prohibit the use of consumer credit Hearing Date: June 9, 2010 AB 482 Consultant: Alma Perez Page 7 Senate Committee on Labor and Industrial Relations reports for employment purposes unless the information was either substantially job related, as defined, or required by law to be disclosed to or obtained by the user of the report. AB 482 (Mendoza) is almost identical to last year's bill, except that AB 482 does not exempt a city, county, or both city and county from the prohibition of using a consumer credit report for a position. AB 943 was vetoed by the Governor, and in his veto message the Governor stated that: "This bill is similar to legislation I vetoed last year on the basis that California's employers and businesses have inherent needs to obtain information about applicants for employment and existing law already provides protections for employees from improper use of credit reports. As with last year's bill, this measure would also significantly increase the exposure for potential litigation over the use of credit checks." AB 2918 (Lieber) of 2008: Vetoed by the Governor Similar to AB 943, this bill would have prohibited, except as specified, the user of a consumer credit report from procuring a consumer credit report for employment purposes unless the information in the report was either substantially job related, as defined, or required by law to be disclosed to or obtained by the user of the report. SB 986 (Escutia) of 2005: Bill Withdrawn by Author This bill would have revised the definition of "employment purposes" to require that when a consumer credit report or investigative report is used for employment purposes, the information be directly related to the skills necessary to perform the job. The bill was not pursued by the author and it was never heard in policy committee. SUPPORT American Civil Liberties Union (ACLU) American Federation of State, County and Municipal Employees (AFSCME) Hearing Date: June 9, 2010 AB 482 Consultant: Alma Perez Page 8 Senate Committee on Labor and Industrial Relations California Commission on the Status of Women California Conference Board of the Amalgamated Transit Union California Conference of Machinists California Employment Lawyers Association California Labor Federation, AFL-CIO California Teamsters Public Affairs Council Engineers and Scientists of California International Longshore & Warehouse Union National Employment Law Project Professional & Technical Engineers, Local 21 UNITE HERE! United Food and Commercial Workers Union, Western States Council OPPOSITION Apartment Association of Greater Los Angeles Apartment Association of Orange County Apartment Association, Southern California Cities Associated General Contractors Association of California Insurance Companies Association of California Life & Health Insurance Companies California Apartment Association California Association of Joint Powers Authorities California Association of Licensed Investigators California Chamber of Commerce California Chapter of the American Fence Association California Fence Contractors Association California Framing Contractors Association California Grocers Association California Hospital Association California Independent Grocers Association California Manufacturers & Technology Association California New Car Dealers Association California Restaurant Association California Retailers Association California State Association of Counties (CSAC) Engineering Contractors Association Experian First American Corporation Flasher/Barricade Association League of California Cities (LCC) Hearing Date: June 9, 2010 AB 482 Consultant: Alma Perez Page 9 Senate Committee on Labor and Industrial Relations Life Technologies Corporation Marin Builders' Association National Federation of Independent Business (NFIB) Regional Council of Rural Counties (RCRC) Santa Barbara Rental Property Association TransUnion Western Electrical Contractors Association * * * Hearing Date: June 9, 2010 AB 482 Consultant: Alma Perez Page 10 Senate Committee on Labor and Industrial Relations