BILL ANALYSIS SENATE JUDICIARY COMMITTEE Senator Ellen M. Corbett, Chair 2009-2010 Regular Session AB 482 (Mendoza) As Amended April 8, 2010 Hearing Date: June 29, 2010 Fiscal: Yes Urgency: No KB:jd SUBJECT Employment: Credit Reports DESCRIPTION This bill would ban the use of consumer credit reports in employment, unless two criteria are met. First, the information in the credit report must be substantially job-related, where the applicant or promotion candidate would have access to money, trade secrets, other assets, or confidential information. Second, the position sought is either managerial, a position in the state Department of Justice, sworn peace officer or other law enforcement position, or the credit report information is already required by law. This bill would also exempt financial institutions already subject to existing privacy requirements under federal law. (The analysis reflects author's amendments to be offered in committee.) BACKGROUND The Fair Credit Reporting Act (FCRA) was enacted to promote accuracy, fairness, and privacy of personal information assembled by consumer credit reporting agencies. (15 U.S.C. Sec. 1681 et seq.) The FCRA regulates how employers may use consumer reports, which are defined as reports containing information pertaining to a person's credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living. The FCRA does not exempt employers from complying with state laws governing (more) AB 482 (Mendoza) Page 2 of ? background checks. The FCRA only applies where an employer uses a third-party to perform a background check. In that event, the FCRA requires that the employer notify the applicant and obtain consent for the background check. If an adverse decision is made based upon the background check, the employer must provide the applicant with notice of the adverse decision and the name, address, and telephone number of the consumer reporting agency making the report. The employer is also required to give the applicant a copy of the report and information on how to dispute the contents of the report. California's Consumer Credit Reporting Agencies Act (CCRAA), the state's counterpart to the FCRA, generally regulates consumer credit reporting agencies. (Civ. Code Sec. 1785.1 et seq.) Among other things, the CCRAA requires every consumer credit reporting agency to allow a consumer, upon request and with proper identification, to visually inspect all files pertaining to him or her that the agency maintains at the time of the request. The CCRAA permits consumers to dispute inaccurate information and requires a consumer credit reporting agency to reinvestigate disputed information without charge. Additionally, California law, the Investigative Consumer Reporting Agencies Act, generally regulates investigative consumer reporting agencies. (Civ. Code Sec. 1786 et seq.) Such agencies are defined as any person, corporation, or other entity that collects, reports, or transmits information concerning consumers for the purpose of providing investigative consumer reports to third parties, as specified. Investigative consumer reports may be given only to third parties the agency believes is using the information for (1) employment purposes, (2) determining a consumer's eligibility for insurance, (3) hiring a residential unit, or (4) other specified reasons. Federal law, the Gramm-Leach-Bliley Act (GLB), prohibits a financial institution from disclosing a consumer's nonpublic personal information to a nonaffiliated third party unless the financial institution (1) provides the consumer with a clear and conspicuous disclosure of the financial institution's specified privacy policies and practices, (2) gives the consumer the opportunity to stop the disclosure before the information is initially disclosed (opt-out), and (3) provides the consumer with an explanation of how to exercise his or her right to opt-out. (15 U.S.C. Sec. 6801 et seq.) AB 482 (Mendoza) Page 3 of ? In the past, generally only banks and financial service companies routinely ran credit checks on potential employees. But employers in other sectors increasingly are including credit checks in the screening process presumably to assess applicants' honesty and integrity, among other traits. AB 482 would prohibit the use of credit checks for employment except under specified circumstances. This bill is substantially similar to AB 943 (Mendoza, 2009), which was vetoed by the governor. This bill was approved on June 9, 2010 by the Senate Labor and Industrial Relations Committee on vote of 4-0. CHANGES TO EXISTING LAW Existing law requires, prior to requesting a consumer credit report for employment purposes, the user of the report to provide notice to the person involved. The notice must inform the person that a report will be used and the source of the report, and must contain a box that the person may check off to receive a copy of the credit report. If the consumer indicates that he or she wishes to receive a copy of the credit report, the user must request that a copy be provided to the person when the user requests its copy from the credit reporting agency; and the report must be provided to the user and the person contemporaneously at no charge to the person. (Civ. Code Sec. 1785.20.5.) Existing federal law , GLB, prohibits, except as specified, a financial institution from disclosing a consumer's nonpublic personal information to a nonaffiliated third party. (15 U.S.C. Sec. 6801 et seq.) This bill would prohibit an employer from obtaining a consumer credit report for employment purposes unless the information in the report is (1) substantially job related, meaning that the position has access to money, trade secrets, other assets, or confidential information; and (2) the position is a managerial position, a position in the state Department of Justice, that of a sworn peace office or other law enforcement position, or a position for which the information contained in the report is required to be disclosed by law or to be obtained by the employer. This bill would provide that its provisions do not apply to a person or business subject to GLB, if the person or business is AB 482 (Mendoza) Page 4 of ? subject to compliance oversight by a state or federal regulatory agency with respect to statutes and regulations implementing GLB. COMMENT 1.Stated need for the bill According to the author, the Society of Human Resource Management has reported that forty-three percent of U.S. employers currently conduct credit checks on job applicants. The author asserts that pre-employment credit checks pose an obstacle to individuals who have lost their jobs and are struggling financially. The author points out that California's unemployment rate is at 12.5 percent -- higher than the national average by 2.5 percent, and has increased by 1 percent since 2009. According to the author, a 12.5 percent unemployment rate means that roughly 4.6 million people are unemployed (based on a 2009 Census population estimate). The author further asserts that individuals who have lost their jobs are caught in a credit catch-22; they have no source of income necessary to pay bills, yet ability to gain employment may be hampered by a poor credit score. The author believes this bill is needed to ensure that job opportunities will not be unfairly denied to those hit hardest by the current economic crisis. 2.Potential discriminatory implications of employer credit checks Under Title VII of the Civil Rights Act of 1964 (Title VII), employers are prohibited from discriminating on the basis of race, color, religion, sex, or national origin. It is unlawful to discriminate against any individual in regard to recruiting, hiring and promotion, transfer, work assignments, performance measurements, the work environment, job training, discipline and discharge, wages and benefits, or any other term, condition, or privilege of employment. Title VII prohibits not only intentional discrimination, but also neutral job policies that disproportionately affect persons of a certain race or color and that are not related to the job and the needs of the business. (See Griggs v. Duke Power Co., (1971) 401 U.S. 424, 431 ("The Act proscribes not only overt discrimination but also practices that are fair in form, but discriminatory in operation.").) Accordingly, if an employment practice has a disparate impact based on a protected characteristic, the practice is unlawful unless the employer can establish that it is job related and AB 482 (Mendoza) Page 5 of ? consistent with business necessity. (42 U.S.C. Sec. 2000e-(k)(1)(A)(i).) The U.S. Equal Employment Opportunity Commission (EEOC) has had a longstanding position that credit checks can have an unlawful disparate impact in violation of Title VII's prohibitions against race and national origin discrimination. (See EEOC Dec. 72-1176 (1972) (bank policy of using credit information to evaluate potential employee was unlawful in the absence of business justification); EEOC Dec. 74-02 (1973) (manufacturing company's policy of looking at applicants' financial status was unlawful in absence of business justification).) Last year, before the Hawaii State Senate Committee on Labor, the Acting Chairman of the EEOC outlined why, in most cases, employers' credit check policies will be problematic under Title VII's disparate impact standard. "First, credit reports are often inaccurate and may include errors that are serious enough for an individual to be denied a loan or employment. Second, negative credit information may not account for individual circumstances that could have been beyond an individual's control, such as developing a disability, divorce, death of a spouse, illness of a family member, identity theft, or employer downsizing. Finally, even assuming that a credit report is an accurate account of an individual's credit history, there is little, if any evidence that credit information will generally be predictive of successful job performance (citations omitted)." (See U.S. EEOC, Office of the Chairman, Testimony Before the Hawaii State Senate Committee on Labor, Thursday, March 19, 2009.) As these credit checks become more commonplace, the concern over the disparate impact of employer credit check policies continues to grow, particularly during this economic climate where unemployment rates have skyrocketed and more individuals are struggling financially. 3.This bill would prohibit credit checks except under specified circumstances In an effort to curb unwarranted credit checks in the employment context, this bill would prohibit an employer from obtaining a credit check for employment purposes unless the information in the report is: (1) substantially job related, meaning that the position has access to money, other assets, or confidential information; and (2) the position is a managerial position, a position in the state Department of Justice, that of a sworn AB 482 (Mendoza) Page 6 of ? peace office or other law enforcement position, or a position for which the information contained in the report is required to be disclosed by law or to be obtained by the employer. The author has further offered amendments that would include access to trade secrets within the meaning of "substantially job-related." Thus, for example, employers could obtain a credit check for employment purposes when an applicant is applying for a managerial position that involves access to trade secrets. "Trade secret" would be defined as information, including a formula, pattern, compilation, program, device, method, technique, or process, that: (1) derives independent economic value, actual or potential, from not being generally known to the public or to other persons who can obtain economic value from its disclosure or use; and (2) is the subject of efforts that are reasonable under the circumstances to maintain its secrecy. This definition mirrors the one codified in the Uniform Trade Secrets Act. (Civ. Code Sec. 3426.1.) 4.Governor's Veto Message Last year, the Legislature passed a similar measure, AB 943 (Mendoza, 2009) which was substantially similar to AB 482, except that bill included a position in a city or county government among those exempted from the bill's prohibition. AB 943 was vetoed by the Governor, who stated the following in his veto message: This bill would prohibit the use of consumer credit reports for employment purposes unless the information is either substantially job related, as defined, or required by law to be disclosed to or obtained by the user of the report. This bill is similar to legislation I vetoed last year on the basis that California's employers and businesses have inherent needs to obtain information about applicants for employment and existing law already provides protections for employees from improper use of credit reports. As with last year's bill, this measure would also significantly increase the exposure for potential litigation over the use of credit checks. The author has since conducted research to determine whether increased litigation has been a problem in other states where similar laws have been enacted. However, the author has not AB 482 (Mendoza) Page 7 of ? been able to find any evidence of increased litigation over credit checks for employment purposes in states such as Washington and Hawaii. Thus, there appears to be no basis for the contention that this bill would significantly increase exposure for potential litigation over the use of credit checks. 5.Arguments in support Proponents of this bill argue that working families in California are facing the worst economic crisis since the Great Depression. Unemployment is at a twenty-five year high, 500 families lose their homes to foreclosure each day, and those who have jobs are facing furloughs and wage cuts. According to proponents, in this economic climate particularly, a person's credit history says nothing about his or her character or ability to do a job effectively and responsibly. Yet, proponents argue, employers routinely rely on credit reports to deny employment to those who would have otherwise been given a job. Proponents are also concerned that conducting credit checks is flawed by the high rate of errors in credit reports as well as the over reliance on out-dated information about an individual. Further, the American Civil Liberties Union, in support of this bill writes: Another concern about the use of credit reports in the employment context is the rise in identity theft, data breaches, and the improper sale of credit information. These factors, as well as outright negligence by the credit reporting agencies, can result in damaging information appearing on an individual's credit report - through no fault of their own. 6.Arguments in opposition In opposition to the bill, a coalition of business interests contends that "while an individual's credit history by itself is not predictive of potential theft, access to credit information can reveal patterns that may present an unreasonable risk to businesses resulting from an irresponsibility with regard to, or inability to, handle personal financial commitments. The opposition further asserts that this bill "prohibits employers from performing their due diligence in screening applicants, thus subjecting employers to a greater risk of inadvertently AB 482 (Mendoza) Page 8 of ? violating the law or being subject to frivolous employment litigation. This risk is compounded by the fact that, in most situations, employers are liable for the actions of employees in the performance of their job duties, so an employee may take actions that bring an unacceptable level of liability on their employer." As previously stated, unlike AB 943 (Mendoza, 2009), this bill does not include an exemption for city and county employees. The opposition raises concerns that "[m]any city and county employees have the authority and obligation to enforce laws, handle money, and make recommendations or decisions that can have profound impact on the lives of others. These and other responsibilities make it imperative that city and county employers be allowed to conduct reasonable and appropriate background checks as part of the hiring process. In some cases, the use of a consumer credit report is part of this process." Support : American Civil Liberties Union (ACLU); American Federation of State, County and Municipal Employees (AFSCME); California Commission on the Status of Women; California Conference Board of the Amalgamated Transit Union; California Conference of Machinists; California Employment Lawyers Association; California Labor Federation, AFL-CIO; California Teamsters Public Affairs Council; Consumer Federation of California; Engineers and Scientists of California; Friends Committee on Legislation of California; International Longshore & Warehouse Union; Los Angeles Mission; National Employment Law Project; Privacy Rights Clearinghouse; Professional & Technical Engineers, Local 21; Service Employees International Union; UNITE HERE!; United Food and Commercial Workers Union; Western States Council Opposition : Apartment Association - Greater Los Angeles, Orange County, and Southern California Cities; Association of California Water Agencies (unless amended); Associated General Contractors; Association of California Insurance Companies; Association of California Life & Health Insurance Companies; California Apartment Association; California Association of Joint Powers Authorities (unless amended); California Association of Licensed Investigators; California Chamber of Commerce; California Chapter of the American Fence Association; California Framing Contractors Association; California Grocers Association; California Hospital Association; California Independent Grocers Association; California Manufacturers & AB 482 (Mendoza) Page 9 of ? Technology Association; California New Car Dealers Association; California Restaurant Association; California Retailers Association; California State Association of Counties (unless amended); California Special Districts Association (unless amended); Engineering Contractors Association; Experian; First American Corporation; Flasher/Barricade Association; First American Corporation; League of California Cities (unless amended); Life Technologies Corporation; Marin Builders' Association; National Federation of Independent Business; Regional Council of Rural Counties (Unless Amended); Santa Barbara Rental Property Association; TransUnion; Western Electrical Contractors Association; Ten Individuals HISTORY Source : Author Related Pending Legislation : None Known Prior Legislation : AB 943 (Mendoza, 2009). See Comment 3. AB 2918 (Lieber, 2008) would have prohibited, except as specified, the user of a consumer credit report from procuring a consumer credit report for employment purposes unless the information in the report was either substantially job related, as defined, or required by law to be disclosed to or obtained by the user of the report. This bill was vetoed by the Governor. SB 986 (Escutia, 2005) would have revised the definition of "employment purposes" to require that when a consumer credit report or investigative report is used for employment purposes, the information be directly related to the skills necessary to perform the job. The bill was not pursued by the author and it was never heard in policy committee. Prior Vote : Senate Labor and Industrial Relations Committee (Ayes 4, Noes 0) Prior votes are not relevant as this bill was substantively amended to deal with a different subject matter. ************** AB 482 (Mendoza) Page 10 of ?