BILL ANALYSIS AB 781 Page 1 Date of Hearing: May 12, 2009 ASSEMBLY COMMITTEE ON JUDICIARY Mike Feuer, Chair AB 781 (Jeffries) - As Amended: April 13, 2009 SUBJECT : STATE AND LOCAL GOVERNMENT: BILINGUAL SERVICES AND EMPLOYMENT KEY ISSUES : 1)IS IT WISE, GIVEN THE FEDERAL AND STATE GOVERNMENT'S LEGAL OBLIGATIONS TO MULTI-LINGUAL SKILLS IN OUR INCREASINGLY DIVERSE STATE AND NATION, TO ENACT A NOVEL AND DIFFICULT LEGAL STANDARD FOR THE EMPLOYMENT OF BILINGUAL STAFF IN STATE AND LOCAL PUBLIC AGENCIES? 2)MIGHT SUCH A STANDARD INADVERTENTLY DETER OR COMPLICATE COMPLIANCE WITH EXISTING CIVIL RIGHTS' EQUAL ACCESS LAWS? 3)IF THERE ARE CONCERNS THAT A PARTICULAR LOCAL ORDINANCE IN THE CITY OF OAKLAND FAILS TO CAREFULLY BALANCE COMPETING RIGHTS AND INTERESTS, IS THERE SUFFICIENT EVIDENCE REGARDING THE NATURE AND EXTENT OF A STATEWIDE PROBLEM TO WARRANT STATEWIDE LEGISLATIVE ACTION AT THIS TIME? 4)IF THERE IS NOT SUFFICIENT EVIDENCE ON WHICH TO BASE A STATEWIDE LEGISLATIVE RESPONSE, WOULD IT NEVERTHELESS BE USEFUL TO COLLECT FURTHER DATA TO INFORM ADVOCATES AND POLICYMAKERS? FISCAL EFFECT : As currently in print this bill is keyed non-fiscal. SYNOPSIS This bill apparently grows out of concern about implementation of an ordinance in the City of Oakland regarding the provision of public services to persons who are not yet proficient in English. The author and sponsor, California NAACP, contend that the Oakland ordinance fails to strike a healthy balance between promoting equal access to government services and preserving equal employment opportunities. The bill would shift the balance by adopting a demanding, new and unprecedented standard in this context by which all public sector employers in the AB 781 Page 2 state would be required to defend their employment decisions when they impact English speakers. The bill would not enact this standard for those who speak another language, nor would the bill lessen the continuing obligation of state and local governments to comply with language access laws. Opponents represent a coalition of some of the state's leading civil rights and employment advocates who contend that the bill is unnecessary, would hinder or conflict with existing equal access obligations, and has not been shown to address a real problem. No letters of support were received. SUMMARY : Creates new and unprecedented legal obligations and potential liability for all public sector employers that employ persons who are bilingual. Specifically, this bill requires that a city, county, or state governmental entity shall not discriminate against an employee or an applicant for employment on the basis of the ability of the employee or applicant to speak a language other than English, unless an ability to speak a language other than English constitutes a bona fide occupational qualification. EXISTING LAW : 1)Provides pursuant to the state Fair Employment and Housing Act (FEHA) that it shall be an unlawful employment practice, unless based upon a bona fide occupational qualification for an employer, because of the race, color, national origin or ancestry, of any person, to refuse to hire or employ the person or to refuse to select the person for a training program leading to employment, or to bar or to discharge the person from employment or from a training program leading to employment, or to discriminate against the person in compensation or in terms, conditions, or privileges of employment. (Government Code section 12940.) 2)Provides pursuant to FEHA that it is an unlawful employment practice for an employer to adopt or enforce a policy that limits or prohibits the use of any language in any workplace, unless both of the following conditions exist: (1) The language restriction is justified by a business necessity; and (2) the employer has notified its employees of the circumstances and the time when the language restriction is required to be observed and of the consequences for violating the language restriction. For the purposes of this section, "business necessity" means an overriding legitimate business AB 781 Page 3 purpose such that the language restriction is necessary to the safe and efficient operation of the business, that the language restriction effectively fulfills the business purpose it is supposed to serve, and there is no alternative practice to the language restriction that would accomplish the business purpose equally well with a lesser discriminatory impact. (Government Code section 12951.) 3)Provides pursuant to the federal Civil Rights Act of 1964 that intentional discrimination on the basis of national origin may be justified if the employer can prove that the discrimination is based upon a bona fide occupational qualification. (42 U.S.C. 2000(e).) 4)Provides, with respect to speak-English-only rules under federal law, that a rule requiring employees to speak only English at all times in the workplace is a burdensome term and condition of employment. Prohibiting employees at all times in the workplace from speaking their primary language or the language they speak most comfortably, disadvantages an individual's employment opportunities on the basis of national origin. It may also create an atmosphere of inferiority, isolation and intimidation based on national origin which could result in a discriminatory working environment. Therefore, the U.S. Equal Employment Opportunity Commission presumes that such a rule violates title VII and will closely scrutinize it. Further provides that when applied only at certain times, an employer may have a rule requiring that employees speak only in English at certain times where the employer can show that the rule is justified by business necessity. If an employer fails to effectively notify its employees of the rule and makes an adverse employment decision against an individual based on a violation of the rule, the Commission will consider the employer's application of the rule as evidence of discrimination on the basis of national origin. (29 CFR 1606.7.) 5)Provides pursuant to federal law that no person shall on the ground of race, color, or national origin (including language) be excluded from participation in, denied the benefits of, or subjected to discrimination under any public or private program or activity receiving federal financial assistance, including conduct that has a disproportionate effect on persons of limited English proficiency. (42 U.S.C. section 2000(d).) State law is to the same effect with respect to AB 781 Page 4 governmental programs and activities, as well as private programs that receive state funds. (Government Code section 11135.) 6)Declares pursuant to the Dymally-Alatorre Bilingual Services Act (DABSA), that the effective maintenance and development of a free and democratic society depends on the right and ability of its citizens and residents to communicate with their government and the right and ability of the government to communicate with them; that substantial numbers of persons who live, work and pay taxes in this state are unable, either because they do not speak or write English at all, or because their primary language is other than English, effectively to communicate with their government; that state and local agency employees frequently are unable to communicate with persons requiring their services because of this language barrier; and that as a consequence, substantial numbers of persons presently are being denied rights and benefits to which they would otherwise be entitled. (Government Code section 7291.) 7)Requires every state agency directly involved in the furnishing of information or the rendering of services to the public whereby contact is made with a substantial number of non-English-speaking people, to employ a sufficient number of qualified bilingual persons in public contact positions to ensure provision of information and services to the public, in the language of the non-English-speaking person. (Government Code section 7292.) 8)Provides that, "a sufficient number of qualified bilingual persons in public contact positions" is the number required to provide the same level of services to non-English-speaking persons as is available to English-speaking persons seeking these services. However, where the local office or facility of the state employs the equivalent of 25 or fewer regular, full-time employees, it shall constitute compliance with the requirements of this chapter if a sufficient number of qualified bilingual persons are employed in public contact positions, or as qualified interpreters to assist those in those positions, to provide the same level of services to non-English-speaking persons as is available to English-speaking persons seeking the services from the office or facility. (Government Code section 7296.4.) 9)Provides that a "public contact position" is a position AB 781 Page 5 determined by the agency to be one which emphasizes the ability to meet, contact and deal with the public in the performance of the agency's functions. (Government Code section 7297.) 10)Likewise requries every local public agency serving a substantial number of non-English-speaking people to employ a sufficient number of qualified bilingual persons in public contact positions or as interpreters to assist those in such positions, to ensure provision of information and services in the language of the non-English-speaking person. The determination of what constitutes a substantial number of non-English-speaking people and a sufficient number of qualified bilingual persons shall be made by the local agency. (Government Code Section 7293.) 11)Provides that an employee of a state or local agency may not be dismissed to carry out the purposes of the DABSA and that state and local public agencies need only implement the Act by filling employee public contact positions made vacant by retirement or normal attrition. (Government Code Section 7294.) 12)Provides that the DABSA shall be implemented to the extent that local, state or federal funds are available, and to the extent permissible under federal law and the provisions of civil service law governing the state and local agencies. (Government Code section 7299.) COMMENTS : The author describes the need for the bill as follows: The City of Oakland adopted a bilingual hiring requirement (Ordinance # 12324, May 2001) for "Public Contact Positions" when there are at least 10,000 limited English speaking City residents who speak a shared language other than English. The problem with the Oakland ordinance, and California law, is three-fold: 1) it does not provide specific methodology guidance for bilingual hiring when more than one shared language population is no less than 10,000, 2) it pits different ethnic groups against each other, and 3) it reduces employment opportunities for residents who only speak English. AB 781 Page 6 Federal and state policy both express a commitment to improving the accessibility of government services to eligible LEP persons, however, California must strike a healthy balance in promoting equal access to government services, and preserving equal employment opportunities. AB 781 strikes this balance by providing that city, county, or state governmental entities shall not discriminate against an employee or an applicant for employment on the basis of the ability of the employee or applicant to speak a language other than English, unless an ability to speak a language other than English constitutes a bona fide occupational qualification. The author states, "Recognizing the importance and sensitivity of equal access to government services, this bill is sponsored by the California State NAACP to foster strategies, programs, and policies that promote intercultural understanding, dialogue and solutions in our multicultural state. The author and the California NAACP hope to effect statutory changes relating to bilingual hiring requirements in local and state government, and constructively address the implications for employment discrimination against qualified job applicants." Language Controversy Related to Changing Demographics. California entered the Union as a state with a tradition of multiple languages, including a large number of Spanish-speaking citizens and many Chinese laborers. Over the past 150-plus years, the state's demographics and language usage have undergone periodic changes, with English becoming the dominant language for much of that period. Most recently, of course, a significant number of immigrants have arrived speaking Spanish or one or more of many Asian languages. Typically new arrivals take some time to learn English, although children usually learn quickly and may even lose the language of their parents. Some have reacted to the presence of these new residents and their languages with dismay or alarm, attempting to ban store signs that are not in English, prohibit the use of non-English languages in the workplace or in places of public accommodation, or ban bilingual education. On the other hand, state and federal law obligate to ensure that our democratic government and the services it provides are equally accessible to all residents. Of course, the public sector, at least since the civil rights era, has been a leader in the recognition of AB 781 Page 7 non-discrimination rights and an important source of fairly-compensated and professional employment, allowing entry and expansion of the middle class for many non-whites. Background Regarding Oakland Ordinance That Apparently Sparked This Bill. The Committee is advised that this bill was prompted by Resolution 21 adopted by delegates to the California NAACP State Conference in October, 2008, which stated: HIRING: BILINGUAL HIRING ORDINANCE WHEREAS, the City of Oakland recently passed an ordinance that requires an applicant to be bilingual as a condition of employment, and WHEREAS, the City of Oakland is located in the State of California in the United States of America, a country where English is the official language, and WHEREAS, requiring candidates for employment to be fluent in a language other than English is discriminatory and represents yet another means of discrimination in America, and BE IT RESOLVED, the California State NAACP seek to remedy this injustice through legislation and public dialogue. According to a letter provided by the City of Oakland, "On May 8, 2001, the City of Oakland became the first city in the nation to pass an Equal Access to Service ordinance with the purpose of removing language barriers for limited English speakers attempting to access City services. City of Oakland departments are required to provide language access for residents who are limited English speaking through the availability of bilingual staff and translated written outreach materials." A legal opinion from the Oakland City Attorney, dated March 11, 2008, states: The Equal Access Ordinance, O.M.C. 2.30, provides individuals with limited English proficiency access to local government services. The Ordinance requires the City to hire "a sufficient number of bilingual employees in public contact positions so as to adequately serve members of the substantial number of limited-English-speaking AB 781 Page 8 persons group(s) in the City." The Ordinance vests discretion in the City Manager to determine the adequacy of service to members of the group(s). The Ordinance makes no reference to race or national origin. It is fully consistent with California law, the Dyrnally-Alatorre Bilingual Services Act, also enacted to provide individuals with limited English proficiency access to state and local government services. Since passage of the Equal Access Ordinance questions have been raised about how the City can fulfill the Ordinance's mandate: ensuring that the City provides "equal access" to its services, given the growing linguistic diversity of the City's population. Despite the Equal Access Ordinance (EAO), the City of Oakland was sued in September, 2008 by four community groups - Family Bridges, Inc., Organization of Chinese Americans-East Bay Chapter, The Spanish Speaking Unity Council, and California ACORN, represented by Public Advocates and private counsel - for allegedly failing to fulfill its obligations under the EAO. The lawsuit asserts that the EAO was adopted by the City after finding that "substantial numbers of persons who live work, and pay taxes in Oakland are unable to communicate effectively in English because their primary language is not English" and that "[i]t is of paramount importance that all residents regardless of their proficiency in English have access to City Programs and services." The suit alleges that the EAO requires translation of key documents and sufficient bilingual staff available in public contact positions for languages reaching a 10,000 threshold, currently including Spanish and Chinese. Bilingual staff are required to be hired only as position vacancies occur. In addition, the City Administrator, departments and agencies must develop and submit annual compliance plans that collect critical data and provide an assessment of the data in 16 key areas. The lawsuit further alleges that the City of Oakland has experienced tremendous growth in its immigrant residents who speak limited or no English such that the population of limited English speakers is substantial, with over 41% of Oakland's population of almost 350,000 speaking a language other than English. According to the suit, the City has failed to comply with its mandatory obligations in that it has provided only three incomplete plans and has failed to provide four plans since the EAO was adopted in 2001. The Proposed Standard By Which Bilingual Employment Decisions Must Be Justified Under This Bill - Bona Fide Occupational AB 781 Page 9 Qualification - Is The Most Difficult Standard In Employment Law. This bill provides that no city, county, or state governmental entity shall discriminate against an employee or an applicant for employment on the basis of the ability to speak a language other than English, unless that ability constitutes a bona fide occupational qualification. This standard - bona fide occupational qualification (BFOQ) - is borrowed from state and federal employment discrimination statutes, which provide that an employer who adopts a policy that on its face expresses an otherwise unlawful discriminatory preference for a particular national origin group may attempt to excuse that discrimination if it can prove an affirmative defense and also show that there are no less discriminatory alternatives available. Specifically "Where an employer or other covered entity has a practice which on its face excludes an entire group of individuals on a basis enumerated in the [FEHA] (e.g., all women or all individuals with lower back defects), the employer or other covered entity must prove that the practice is justified because all or substantially all of the excluded individuals are unable to safely and efficiently perform the job in question and because the essence of the business operation would otherwise be undermined." (2 CCR section 7286.7.) The BFOQ defense is extremely narrow and has been strictly construed by the courts. "[T]he principle of nondiscrimination requires that in order to rely on the bona fide occupational qualification exception an employer has the burden of proving that he had reasonable cause to believe, that is, a factual basis for believing, that all or substantially all women would be unable to perform safely and efficiently the duties of the job involved. Even if an employer can demonstrate that certain jobs require members of one sex, the employer must also 'bear the burden of proving that because of the nature of the operation of the business they could not rearrange job responsibilities' in order to reduce the BFOQ necessity." (Bohemian Club v. Fair Employment & Housing Comm., 187 Cal. App. 3d 1 (1986)(citations omitted.) "The wording of the BFOQ defense contains several terms of restriction that indicate that the exception reaches only special situations. The statute thus limits the situations in which discrimination is permissible to 'certain instances' where ? discrimination is 'reasonably necessary' to the 'normal operation' of the 'particular' business. Each one of these terms - certain, AB 781 Page 10 normal, particular - prevents the use of general subjective standards and favors an objective, verifiable requirement. But the most telling term is 'occupational;' this indicates that these objective, verifiable requirements must concern job-related skills and aptitudes." (Int'l Union v. Johnson Controls, 499 U.S. 187 (1991).) Because it warrants intentional discrimination against a protected national origin group, the BFOQ standard is different from - and more demanding than - the "business necessity" defense that covers the sort of unintentional discrimination that may arise when an employer adopts a rule that is not discriminatory on its face but has a disparate impact against a protected group. "Where an employer or other covered entity has a facially neutral practice which has an adverse impact (i.e., is discriminatory in effect), the employer or other covered entity must prove that there exists an overriding legitimate business purpose such that the practice is necessary to the safe and efficient operation of the business and that the challenged practice effectively fulfills the business purpose it is supposed to serve." (2 CCR section 7286.7; See also Int'l Union v. Johnson Controls, supra (the business necessity standard is more lenient for the employer than the statutory BFOQ defense).) Is The Bona Fide Occupational Qualification Standard Appropriate For Bilingual Employment Decisions ? The Committee has not been advised of any state or local employment policy that expresses a preference for a specific national origin group - e.g., persons of Mexican or Chinese national origin - of the sort that would trigger a traditional BFOQ analysis as that principle has thus far been applied in employment law. The Oakland EAO, for example, relates to persons who have bilingual language abilities, a skill that includes many persons of African American, Anglo and other descent. There is evident concern on both sides of the issue that the Oakland EAO has been either not sufficiently or too aggressively enforced, but the Committee has not been presented with any evidence regarding the actual impact of the EAO in Oakland, and equally important in other state and local laws (due to the statewide impact of the bill) on the employment of persons on the basis of race or national origin. If it is believed that this BFOQ standard nevertheless reflects the appropriate policy choice, it must be noted that the bill appears to work in only one direction - it imposes the BFOQ standard only for employment decisions affecting monolingual AB 781 Page 11 English speakers, not for those who speak another language, have difficulty with English, or speak with an accent. By contrast, English-only rules and other policies that discriminate against persons who speak a language other than English, need be justified only on the basis of the "business necessity" defense. (Government Code section 12951; 29 CFR 1606.7) Finally, if the Committee were to conclude that the bill strikes the appropriate balance between various rights and interests, it would then seem appropriate to inquire whether the standard the bill proposes for public employment should apply equally to private employment. There are certainly numerous examples of employment obligations that have originated in public employment and were later expanded to include private business. Indeed, because governmental entities (as discussed below) have special obligations, that private employers do not have, to make public services fully accessible to residents without regard to language, compliance with the bill's obligations may well be more difficult for public employers than for those in the private sector. Might Such A Standard Inadvertently Deter Or Complicate Compliance With Existing Civil Rights' Equal Access Laws? State and local governmental entities are obligated under state and federal anti-discrimination laws to make public services equally accessible to language minorities. Federal law provides that no person shall on the ground of race, color, or national origin (including language) be excluded from participation in, denied the benefits of, or subjected to discrimination under any public or private program or activity receiving federal financial assistance, including conduct that has a disproportionate effect on persons of limited English proficiency. (42 U.S.C. section 2000(d).) State law is to the same effect with respect to governmental programs and activities, as well as private programs that receive state funds. (Government Code section 11135.) Because state and local governments have these unique obligations, they are subject to liability if they fail to comply. It is not clear whether and to what extent this bill might potentially complicate those compliance efforts. ARGUMENTS IN OPPOSITION : The Committee received the following letter signed by Ronald M. Dellums: On behalf of the City of Oakland, I write to express my strong opposition to AB 781 which would prohibit a city, AB 781 Page 12 county, or state governmental entity from hiring an employee or an applicant for employment with, bilingual capabilities to properly and equally serve our very diverse Oakland citizenry. There are over 125 languages and dialects spoken in Oakland, The City of Oakland has made it a priority to establish a form of government that is truly inclusive of all its residents and is committed to the delivery of effective, courteous and responsive services. A substantial number of persons who live and work in Oakland are unable to communicate effectively in English because their primary language is not English. It is of paramount importance that all residents regardless of their ability or proficiencies in English have access to City programs, support, and services. On May 8, 2001, the City of Oakland became the first city in the nation to pass an Equal Access to Service ordinance with the purpose of removing language barriers for limited English speakers attempting to access City services. City of Oakland departments are required to provide language access for residents who are limited English speaking through the availability of bilingual staff and translated written outreach materials. Additionally, California Government Code Section 7290, also known as the Dymally-Alatorre Bilingual Services Act, requires that every local public agency serving a substantial number of non-English speaking people, employ a sufficient number of qualified bilingual persons in public contact positions which is precisely the intent of Oakland's Equal Access Ordinance. Your bill, if passed, would require Oakland to repeal our successful Equal Access to Service program and will negatively impact our residents by preventing them from accessing essential city services. If you have any questions, or I can be of assistance in any way, please feel free, to contact me. The American Civil Liberties Union, Asian Americans for Civil Rights and Equality and a coalition of civil rights groups has also submitted written opposition, arguing as follows: AB 781 Page 13 To the extent this bill is intended to prevent national origin or race discrimination, it is unnecessary. Existing federal and California law prohibit discrimination based on race and national origin and bar unnecessary language requirements that have a disparate impact based on national origin. See, e.g. Cal. Gov. Code 12940 ("It shall be an unlawful employment practice, unless based on a bona fide occupational qualification, . . . [f]or an employer, because of the . . . national origin . . . of any person, to refuse to hire or employ the person . . .") (emphasis added). To the extent this bill is intended to prevent national origin or race discrimination, it is unnecessary. The Dymally-Alatorre Bilingual Services Act, Gov't Code 7290 et seq., was important legislation for increasing access to necessary government services for limited English speakers and the ACLU supported its passage. Moreover, federal law, Title VI of the 1964 Civil Rights Act, 42 U.S.C. 2000d, requires that state and local agencies receiving federal aid open their services to individuals limited in English proficiency and provide them with meaningful access to their programs. (See, e.g., Dep't of Justice Guidance to Federal Financial Assistance Recipients Regarding Title VI Prohibition Against National Origin Discrimination Affecting Limited English Proficient Persons, 67 Fed. Reg. 41455 (June 18, 2002)). To comply with these federal regulations, localities have employed bilingual individuals. Consequently, when health, housing or education concerns arise, a bilingual employee may provide the necessary interpretation with a minimal cost to the locality. A law preventing the hiring of bilingual employees for this purpose may conflict with federal law and expose localities to liability under federal law. Supporters of the bill claim that this legislation is necessary to prevent discrimination. We share the supporters' interest in preventing discrimination. However, our requests for evidence of discriminatory impact have gone unmet. Given the importance of expanding access to critical government services by limited English speakers and the fact that multilingual abilities do not necessarily track race or national origin, we urge you to begin by studying the impact of language access requirements on hiring with respect to national origin and race AB 781 Page 14 discrimination. If such an impact is evident, we will be happy to work with you on appropriate solutions. However, without such evidence, it is inappropriate to prohibit localities from stating a hiring preference for an acquired skill--bilingual ability--if the skill would benefit the public by expanding access to government services. Public Advocates adds: Given the significant limited English proficient (LEP) community in California, the need for government entities to serve LEP residents is undeniable. This bill would hamper the government from being responsive to the legitimate needs of the populations they are charged to serve and thus would be a disservice to all Californians. Current local ordinances, such as the Oakland Equal Access Ordinance were carefully drafted to balance the needs of all communities. Bilingual staff are required to be hired only for a subset of vacant positions. When there is a demonstrated need for language ability in "public contact positions" to equally serve LEPs-and only those LEPs whose language population reaches a 10,000 persons threshold-then there is a requirement to hire qualified bilingual staff. This type of Ordinance, which has been tailored to meet the legitimate needs of the community, is necessary to maintain a government that offers safety, health, and civic participation services to all its residents. The California Labor Federation also opposes the bill, arguing: This bill seeks to address a problem that simply does not exist. Existing state and federal law prohibit discrimination based on race and national origin and bar unnecessary language requirements that have a disparate impact based on national origin. In a multicultural state, being bilingual is a helpful skill for almost any position. There is nothing inherently discriminatory about considering one's language skills along with all other relevant qualifications and experience. It is even more important that state and local government have employees who can speak to the communities they serve. The Dymally-Alatorre Bilingual Services Act, Gov't Code 7290 et seq., specifically provides that every state and AB 781 Page 15 local agency serving a substantial number of non-English-speaking people "shall employ a sufficient number of qualified bilingual persons in public contact positions to ensure provision of information and services to the public, in the language of the non English-speaking person." AB 781 would directly undermine the Dymally-Alatorre Act and make it impossible for the state or local agencies to comply. Providing language access is not simply about fairness or inclusivity. It is essential to promoting public health, protecting public safety, and enforcing state law. AB 781 would make it much harder to hire bilingual police officers who are able to protect immigrant women facing domestic violence, to hire bilingual public health nurses to educate parents about the risks of swine flu, and to hire bilingual labor law enforcement agents to ensure that farmworkers are getting the rest and water they need in the fields. REGISTERED SUPPORT / OPPOSITION : Support California NAACP Opposition ACLU Asian Americans for Civil Rights and Equality Asian Pacific American Legal Center California Professional Firefighters Chinese for Affirmative Action California Federation of Interpreters California Labor Federation California Immigrant Policy Center California Rural Legal Assistance Foundation City of Oakland Latino Coalition for a Healthy California Latino Issues Forum Mexican American Legal Defense and Educational Fund Public Advocates Unity Council Analysis Prepared by : Kevin G. Baker / JUD. / (916) 319-2334