BILL ANALYSIS AB 1076 Page 1 Date of Hearing: May 12, 2009 ASSEMBLY COMMITTEE ON HEALTH Dave Jones, Chair AB 1076 (Jones) - As Amended: May 5, 2009 SUBJECT : Medi-Cal. SUMMARY : Requires the Department of Health Care Services (DHCS) to expand the Medical Case Management (MCM) Program to include Medi-Cal beneficiaries who have two or more chronic conditions and have used the hospital emergency department (ED) four or more times in the previous twelve months, and specifies the type of services which must be included in case management services. Requires the Medi-Cal disease management benefit to include the designation of a primary care provider as a patient's medical home. Contains an urgency clause to ensure that the provisions of this bill go into immediate effect upon enactment. Specifically, this bill : 1)Requires the director of DHCS, if he or she has established a program of aggressive case management (known as the MCM Program), to expand the program to include Medi-Cal beneficiaries who meet all of the following conditions: a) Have two or more chronic conditions, including substance abuse disorders and mental health conditions; b) Are not enrolled in a managed care plan; c) Are not eligible for Medicare benefits; d) Have received ED services on four or more occasions in the previous 12 months; and, e) Are currently seeking care for a condition that could have been prevented with timely primary care access and case management. 2)Requires case management services provided to include, but not be limited to: coordinating services to ensure continuity of care; establishing links to health care professionals; and, community social services resources that would assist in stabilizing the target population, and expediting the authorization of medically necessary services. 3)Requires the existing Medi-Cal disease management benefit to include the designation of a primary care provider as a patient's medical home. AB 1076 Page 2 EXISTING LAW : 1)Authorizes DHCS, where it is expected to be cost-effective, in conducting Medi-Cal acute care inpatient hospital utilization control, to establish a program of aggressive case management of elective, nonemergency acute care hospital admissions for the purpose of reducing both the numbers and duration of acute care hospital stays by Medi-Cal beneficiaries. This program is known as the MCM Program. 2)Permits DHCS, in conducting the MCM program, to conduct daily reviews to determine the need for additional days of inpatient care. 3)Requires DHCS to apply for a waiver of federal law to test the efficacy of providing a disease management benefit to Medi-Cal beneficiaries. This waiver is known as the Disease Management Waiver. 4)Requires the Disease Management Waiver benefit established under 3) above to include, but not be limited to, the use of evidence-based practice guidelines, supporting adherence to care plans, and providing patient education, monitoring, and healthy lifestyle changes. FISCAL EFFECT : This bill has not been analyzed by a fiscal committee. COMMENTS : 1)PURPOSE OF THIS BILL . According to the author, this is a two-part bill that seeks to improve access to medically necessary services, to better coordinate care and to provide care in a more cost-effective setting by reducing the use of hospital EDs. In expanding the MCM program, the author states patients with chronic conditions who frequently use the hospital ED will have assistance with care coordination by linking patients to health care providers and community social services, thereby reducing preventable hospitalizations and frequent inappropriate emergency room visits. By requiring the primary care provider be included in the benefits provided under the current Disease Management Waiver, the author argues this bill would benefit Medi-Cal beneficiaries in the fee-for-service (FFS) program by establishing a medical home AB 1076 Page 3 that would integrate the current disease management benefit with the person's primary care provider. The author points to a December 2008 presentation at a conference sponsored by the California HealthCare Foundation (CHCF) in which DHCS reported that several states are using medical homes and targeted case management to increase health outcomes and reduce avoidable ED visits and inpatient hospital stays. The author also points to the success of the Frequent Users of Care Initiative, where six pilot programs designed to test new models of care for "frequent users" of hospital EDs resulted in reduced avoidable use of ED services, decreased inpatient hospital utilization, and connected participants to housing, income benefits, health insurance, and a primary care home. 2)BACKGROUND . Medi-Cal provides coverage to nearly 6.7 million Californians, roughly half of whom are enrolled in FFS and the other half in Medi-Cal managed care through both public and private health plans. DHCS data indicate individuals enrolled in FFS Medi-Cal include approximately 380,000 individuals who are seniors or persons with disabilities (SPDs). SPDs have the greatest health care needs of any eligibility group served by Medi-Cal and account for the highest per capita spending in Medi-Cal. Sixty-eight percent of SPDs have more than one chronic condition, 29% have a mental health diagnosis and 16% have diabetes. The average annual cost in Medi-Cal for SPDs is $8,200 per year. Of the 380,000 individuals, approximately 20,300 individuals were identified by DHCS as having five or more ED visits, and the cost of care was 3.3 times more expensive than care for other beneficiaries within this target population. Disease management is used to describe a wide range of approaches designed to identify patients with potentially costly health conditions and encourage adherence to recommended treatment plans and self-care strategies. Traditional disease management programs focus on a defined population of members with a specific health condition such as diabetes or asthma. By comparison, case management programs target members with a wide array of health conditions and risks, including multiple chronic conditions, and establish care plans that are customized to the needs of individual patients. AB 1076 Page 4 3)MEDICAL CASE MANAGEMENT PROGRAM . Existing law authorizes DHCS to establish a program of aggressive case management of elective non-emergency acute care hospital admissions for the purpose of reducing the number and duration of acute care hospital stays by Medi-Cal beneficiaries. The MCM Program was enacted in statute through the health budget trailer bill in 1992 (SB 485 (Bronzan), Chapter 722, Statutes of 1992). MCM is a voluntary non-disease-specific program in FFS Medi-Cal designed to provide integrated care for complex, chronically, or catastrophically ill patients. Beneficiaries considered for MCM services include individuals who have been identified as having a catastrophic or chronic illness and who may have multiple diagnoses that have or may result in serious complications but the program is not disease or condition specific. DHCS indicates the typical case profile of a MCM patient is someone who has a medical condition which may have resulted in multiple hospital admissions without the MCM's case management services. Beneficiaries who are dually eligible for Medicare and Medi-Cal or who are enrolled in a Medi-Cal managed care plan are not eligible for MCM services. Enrollment is voluntary for beneficiaries and occurs through the telephone, face-to-face contact, mail, or some combination thereof. MCM case managers are registered nurses employed by the state that coordinate and authorize outpatient services which may expedite a Medi-Cal beneficiary's hospital discharge to a private residence or maintain them in a home-care setting. Nurse case managers do not provide hands-on care but instead work directly with hospitals, home health agencies, physicians, and other Medi-Cal providers to ensure the appropriate and expedited authorization of medically necessary services. The goals of MCM are to ensure safe hospital discharges, continuity of medical care in the home-care setting, and to stabilize recipients with complex, chronic and/or catastrophic medical conditions. The MCM program has a staff of 109 individuals, of whom 106 are registered nurses. MCM nurse case managers are stationed in five field offices throughout the state and are assigned to various hospitals and conduct site visits. Under federal law, health care professionals such as nurses are reimbursed at a higher matching rate (75% federal funds/25% state funds) by the federal government. The MCM program has a total budget of $14.7 million, of which $3.69 million is from the General AB 1076 Page 5 Fund, and served approximately 12,400 Medi-Cal beneficiaries in 2008. DHCS indicates it does not have a specific cost/benefit return on investment formula for the MCM program. DHCS tracks program cases by region, diagnosis and other factors on a monthly basis and in aggregate for a three-year period as follows: a) Twelve months prior to receiving MCM services; b) The period of time the person is receiving MCM services; and, c) Twelve months following receipt of MCM services. Staffing for the MCM program was expanded through Budget Change Proposals (BCP) proposed by the Davis Administration during the 2001-02 and 2002-03 fiscal years that assumed significant savings. In 2001-02, the BCP assumed gross Medi-Cal savings of $418,823 per nurse case manager, and the 2002-03 BCP assumed gross Medi-Cal savings of $467,512 per year per nurse case manager. 4)DISEASE MANAGEMENT WAIVER PROGRAM . The health budget trailer bill of 2003 (AB 1762 (Committee on Budget), Chapter 230, Statutes of 2003) established the Disease Management Waiver to test the effectiveness of providing a Medi-Cal disease management benefit. Eligibility for the Disease Management Waiver is limited to those persons who are eligible for the Medi-Cal Program as SPDs, or those persons over 21 years of age who are not enrolled in a Medi-Cal managed care plan, or are ineligible for Medicare, and who are determined by the DHCS to be at risk of, or diagnosed with, select chronic diseases, including, but not limited to, advanced atherosclerotic disease syndromes, congestive heart failure, and diabetes. DHCS contracts with two separate vendors which operate two disease management programs for Medi-Cal beneficiaries. McKesson Health Solutions provides disease management services in Alameda County (3,370 enrollees as of March 31, 2009) and slightly over 120 zip codes in Los Angeles County (14,125 enrollees as of March 31, 2009) under a three-year $4 million per year contract. The McKesson contract is in its second year of operation. Positive Health Care (PHC) is a disease management program for Medi-Cal beneficiaries who have diagnosed with HIV or AIDS. PHC has a three-year $4 million per year contract and began enrollment in March 2009. Existing law requires DHCS to evaluate the effectiveness of the AB 1076 Page 6 Disease Management Waiver, and DHCS has contracted with the UCLA Center for Health Policy Research to evaluate the following outcomes as compared to a control group in non-pilot counties: a) Financial: provision of services as a cost neutral or cost savings benefit; b) Beneficiaries: improved health outcomes; c) Organizational: provider satisfaction, effectiveness of community case workers, nurse triage line, and an outbound calling system; and, d) Clinical: vendor collected scores of a diabetic measure, access to medications and a measurement used to compare health plan performance. According to DHCS' December 2008 presentation at the CHCF conference, the first year results from the UCLA evaluation are expected in July 2009. At the December 2008 CHCF conference, DHCS indicated California's Disease Management Waiver was introduced as a stand-alone intervention, and other states are finding that other strategies magnify the effect of disease management. The other strategies cited by DHCS include a reliable medical home as a coordination partner, better integration of disease management with other providers and care systems through formalized working relationships, and interoperable data sharing between disease management, primary care providers, specialists, and mental health providers. 5)FREQUENT USERS OF CARE INITIATIVE . Many hospital EDs treat individuals who visit hospitals multiple times a year, often because of complex physical, mental, and social needs. Known as "frequent users," these individuals often experience chronic illness, mental health and substance abuse disorders, and homelessness. Launched in 2002, the Frequent Users of Health Services Initiative (the Initiative) was a six-year $10 million joint project of The California Endowment and CHCF, with program direction and technical assistance provided by the Corporation for Supportive Housing. The Initiative included six pilot programs designed to test new models of care for "frequent users" of hospital EDs. The Initiative focused on building a more responsive system of care to decrease frequent users' avoidable ED visits and hospital stays. An evaluation of the six pilot programs funded through the AB 1076 Page 7 Initiative by the Lewin Group (Lewin) found the six programs funded through the Initiative showed evidence of a reduction in avoidable use of ED services, a reduction in inpatient hospital utilization, and an increased connection of clients to housing, income benefits, health insurance, and a primary care home. Overall, the programs yielded statistically significant reductions in ED utilization (30%) and hospital charges (17%) in the first year of enrollment. Based on analyses of a subset of individuals for whom two years of data were available, ED utilization and charges decreased by an even greater magnitude in the second year after enrollment. ED visits decreased by 35% in the first year of the program for this subset of individuals, and by year two, utilization decreased by more than 60% from the pre-enrollment period. Lewin's analysis of clients with two years of data showed modest reductions in inpatient admissions and charges (17% and 14% respectively) and slight increases in cumulative inpatient days (+3%) in the first year of enrollment in the programs. However, second year post-enrollment reflected significant decreases in inpatient admissions (-64%), cumulative days (-62%), and charges (-69%) for all sites. Lewin hypothesized that year one post-enrollment increases were due, in part, to clients accessing appropriate primary care treatment through which medical treatment needs, such as surgery, were identified and scheduled. Once clients' health conditions were stabilized through these interventions, the need for hospitalizations was reduced. Lewin also found connection to stabilizing services such as housing, health insurance, and income benefits has been an important intermediate outcome of the intervention models, and most of the programs were successful in connecting clients to needed resources. Sixty-three percent of program enrollees had no insurance or were underinsured at enrollment. Among the clients without adequate insurance at enrollment, 64% were connected to coverage through the county indigent program, and Medi-Cal applications were filed for 25%. Nearly half (45%) of the frequent user clients enrolled in the six programs were homeless at the time of enrollment. Among these, more than a third were connected to permanent housing through HUD vouchers through the U.S. Department of Housing and Urban Development, and 54% were placed in shelters, board and care homes, or other similar placements. 6)SUPPORT . The Corporation for Supportive Housing (CSH), a AB 1076 Page 8 national non-profit dedicated to preventing and ending homelessness, writes that it supports this bill out of its experience with the Initiative. CSH writes this bill would allow California to receive federal matching funds for Medi-Cal reimbursement for services like case management and care coordination for individuals who visit the EDs frequently and experience psychosocial barriers to appropriate health care. CSH states a significant percentage of individuals who EDs identify as frequent users are Medi-Cal beneficiaries, and though these beneficiaries incur disproportionately high costs for emergency room and inpatient care, Medi-Cal restricts reimbursement for multidisciplinary services, even though studies indicate that these services significantly decrease expensive ED visits and hospital stays. CSH states that programs that currently provide these services have created positive outcomes, including reduced homelessness, improved health outcomes, decreased substance abuse, and less stress on EDs. Additionally, CSH argues the previous year Budget Change Proposal estimates show that this bill would be cost neutral or better to the state, even in the first year of implementation, due to resulting decreases in hospital costs. The Western Center on Law & Poverty (WCLP) writes in support that this bill offers a humane and cost-effective approach to addressing the needs of frequent users. WCLP states some "frequent users" of Medi-Cal services, particularly emergency room services, could receive more appropriate and less expensive care with case management, particularly those frequent users who are homeless and have multiple chronic illnesses, often including a mental illness. WCLP states this bill will help meet the needs of this population by providing them with a range of case management services, both within the formal medical world and with social service resources. By providing help with both medical and social service resources, WCLP states this bill can help vulnerable low-income populations achieve a more stable quality of life and limit Medi-Cal expenditures. 7)RELATED LEGISLATION . AB 1542 (Committee on Health), which is also before the Assembly Health Committee on May 12, 2009, would establish the Patient-Centered Medical Home Act of 2009 to encourage health care providers and patients to partner in a patient-centered medical home, as defined, that promotes access to high-quality, comprehensive care. AB 1542 defines a AB 1076 Page 9 "medical home," as one which meets the standards set forth by the National Committee for Quality Assurance, and includes specified characteristics, including quality and safety components, and where care is coordinated and integrated across all elements of the complex health care system and the patient's community. 8)PREVIOUS LEGISLATION . SB 1738 (Steinberg) of 2008 would have required DHCS, by July 1, 2009, to establish, in consultation with specified stakeholders, the Frequent Users of Health Care Pilot Program. The pilot program would have provided supplemental services to Medi-Cal beneficiaries in at least six eligibility categories of frequent users of health care in addition to an individual's existing benefits under the Medi-Cal Program. Benefits under SB 1738 were designed to reduce a participating individual's use of hospital EDs when more effective care, including primary, specialty, and social services, could be provided in less costly settings. Under SB 1738, DHCS would have been required to prepare an evaluation of the first two years of participant enrollment in the program, and to report to the Legislature upon the completion of the evaluation of the pilot program. SB 1738 would have implemented the pilot program only if federal financial participation was available and federal approvals were obtained, and only to the extent that state funds were available for use as the nonfederal share. SB 1738 would have provided for the repeal of its provisions upon the completion of the program or one year after the evaluation was released, whichever was later. SB 1738 was vetoed by Governor Schwarzenegger. In this veto message, the Governor wrote: I strongly agree with the need to focus attention on improving health outcomes of disabled Medi-Cal beneficiaries. Strategies to slow the rate of growth in Medi-Cal expenditures are an essential component to restoring the state's fiscal balance and achieving coverage for all Californians through comprehensive health care reform. Unfortunately, I cannot support this bill in its current form with our ongoing fiscal challenges. Instead, I would ask the author and stakeholders to work with my Administration to identify strategies to ensure these beneficiaries receive the right care, at the right time, in the right setting. This AB 1076 Page 10 solution should be a statewide solution that focuses on primary care and comprehensive coordinated care management. I look forward to supporting a future proposal in this area. 9)MAY REVISE OF 2008-09 . The Governor's summary of his May Revision to his proposed 2008-09 budget signaled an interest in making improvements to the FFS Medi-Cal. The May Revision summary stated slowing the rate of growth in health care expenditures is an essential component of efforts to restore the state's fiscal balance and to achieve coverage for all Californians, noting that the Medi-Cal Program is the largest purchaser of health care in California and Medi-Cal spending is concentrated among a small segment of enrollees, the majority of whom have complex chronic medical conditions, coupled with additional conditions, including behavioral health conditions. Five percent of Medi-Cal enrollees incur 60% of all FFS Medi-Cal expenditures, and 2% of the most expensive enrollees incur more than 40% of all FFS Medi-Cal benefit expenditures. The May Revise summary stated these statistics underscore the need to look carefully at the health care needs of persons with serious health conditions to assure that the right care is delivered at the right time in the right setting to maximize health outcomes and contain overall costs. Emphasizing prevention and increased use of primary care services offers the promise of better health outcomes and slower rates of growth in costs. The Administration concluded that it is committed to working with the Legislature and stakeholders to identify enhancements to the Medi-Cal FFS system that improve health outcomes and slows the overall rate of cost growth. 10) POLICY ISSUE . The Administration has signaled its intention, through the May Revise of last year and through the Governor's veto message of SB 1738, and its interest in improving FFS Medi-Cal to improve health outcomes and slow the rate of cost growth in the program. One consideration for the Legislature is that any net savings from expanding the MCM Program and Disease Management Waiver Program, or in a different approach that is put forth by the Administration, would probably not be realized until the following budget year because such programs often require up-front spending that offset potential savings in the short run. However, if the AB 1076 Page 11 proposals produce savings in the long term by reducing hospitalization and other expensive medical services, a long-term investment in such efforts may nonetheless make sense on fiscal grounds, given the state's current budget environment. REGISTERED SUPPORT / OPPOSITION : Support American Federation of State, County & Municipal Employees, AFL-CIO (prior version) AstraZeneca California Alliance for Retired Americans Corporation for Supportive Housing Western Center on Law & Poverty Opposition None on file. Analysis Prepared by : Scott Bain / HEALTH / (916) 319-2097