BILL ANALYSIS ---------------------------------------------------------------------- |Hearing Date:April 27, 2009 |Bill No:SB | | |58 | ---------------------------------------------------------------------- SENATE COMMITTEE ON BUSINESS, PROFESSIONS AND ECONOMIC DEVELOPMENT Senator Gloria Negrete McLeod, Chair Bill No: SB 58 Author:Aanestad As Amended: April 22, 2009 Fiscal: Yes SUBJECT: Physicians and surgeons: peer review. SUMMARY: Makes various changes relating to the peer review process in which a final proposed action may be imposed on a licentiate, if certain conditions are met, for which a report (commonly referred to as 805 report pursuant to Section 805 of the Business and Professions Code) is required to be filed to the appropriate health care regulatory body. Provides for changes in a physician and surgeon's central file of individual historical records and to information that are publicly disclosed regarding licensing and enforcement actions against physicians and surgeons, including information disclosed on the Internet website of the Medical Board of California (MBC). Establishes an early detection and resolution program, to be administered by a peer review body . Existing law: 1)Establishes the Federal Health Care Quality Improvement Act (HCQIA) of 1986 which created standards for hospital peer review committees, provided immunity for those involved in peer review, and established the National Practitioner Data Bank, a system for reporting physicians whose competency has been questioned or when the physician has been sanctioned. HCQIA is intended to protect peer review bodies from private money damage liability and prevent incompetent practitioners from moving state to state without disclosure or discovery of previous damaging or incompetent performance 2)Establishes the MBC to license, regulate and discipline physicians and surgeons in California. States that the protection of the public is the highest priority of the MBC in SB 58 Page 2 exercising its functions. 3)Requires the MBC, along with other specified health care licensing boards, to create and maintain a central file of the names of all persons who hold a license, certificate, or similar authority. Requires the central file to be created and maintained to provide an individual historical record for each licensee and must include specified information including the following; any conviction of a crime, any judgment or settlement in excess of $3,000, any public complaints as specified, and any disciplinary information, as specified. States that the content of the central file that are not public records under any other provision of law is confidential. Allows a licensee to submit any exculpatory or explanatory statements or other information to be included in the central file. 4)Provides for the professional review of specified healing arts licentiates by a peer review body, as defined, including: a) A medical or professional staff of any health care facility or a licensed clinic, or a facility certified to participate in the federal Medicare Program as an ambulatory surgical center. b) A health care service plan or a disability insurer, as specified. c) Any medical, psychological, marriage and family therapy, social work, dental, or podiatric professional society, as specified. d) A committee organized by any entity that functions for the purpose of reviewing the quality of professional care provided by members or employees of that entity. 5) Defines licentiate for purposes of item #3) above, as a physician and surgeon, doctor of podiatric medicine, clinical psychologist, marriage and family therapist, clinical social worker, or dentist. 6)Requires an 805 report to be filed by the chief of staff, chief executive officer, medical director, or administrator of any peer review body and the chief executive officer or administrator of a health facility or clinic, as defined, with the relevant agency having regulatory jurisdiction over a licentiate within 15 days after the effective date of any of the SB 58 Page 3 following that occur as a result of an action of a peer review body: a) A licentiate's application for staff privileges or membership is denied or rejected for a medical disciplinary cause or reason. b) A licentiate's membership, staff privileges, or employment is terminated or revoked for a medical disciplinary cause or reason. c) Restrictions are imposed, or voluntarily accepted, on staff privileges, membership, or employment for a cumulative total of 30 days or more for any 12-month period, for a medical disciplinary cause or reason. 7)Requires also for an 805 report to be filed within 15 days if a licentiate does any of the following based on information indicating medical disciplinary cause of reason: a) Resigns or takes a leave of absence from membership, staff, or employment. b) Withdraws or abandons an application for staff privileges or membership. c) Withdraws or abandons the request for renewal of privileges or membership. 8)Requires an 805 report to be filed within 15 days after the imposition of a summary suspension of staff privileges, membership, or employment, if the summary suspension remains in effect for over 14 days. 9)Defines the following terms: a) Staff privileges as any arrangement under which a licentiate is allowed to practice in or provide care for patients in a health facility. Such arrangements include, but are not limited to, full staff privileges, active staff privileges, limited staff privileges, auxiliary staff privileges, courtesy staff privileges, locum tenens arrangements, and contractual arrangements to provide professional services, including arrangements to provide outpatient services. SB 58 Page 4 b) Denial or termination of staff privileges, membership, or employment includes failure or refusal to renew a contract or to renew, extend, or reestablish any staff privileges, if the action is based on medical disciplinary cause or reason. c) Medical disciplinary cause or reason means that aspect of a licentiate's competence or professional conduct that is reasonably likely to be detrimental to patient safety or to the delivery of patient care. 10)Requires a copy of the 805 report, and a notice advising the licentiate of his or her right to submit additional statements or other information, as specified, to be sent by the peer review body to the licentiate named in the report. 11)Requires the information to be reported in an 805 report to include the name and license number of the licentiate involved, a description of the facts and circumstances of the medical disciplinary cause or reason, and any other relevant information deemed appropriate by the reporter. 12)Requires a supplemental report to be made within 30 days following the date the licentiate is deemed to have satisfied any terms, conditions, or sanctions imposed as disciplinary action by the reporting peer review body. 13)States that if another peer review body is required to file an 805 report, a health care service plan is not required to file a separate report with respect to action attributable to the same medical disciplinary cause or reason. If the Medical Board of California or a licensing agency of another state revokes or suspends, without a stay, the license of a physician and surgeon, a peer review body is not required to file an 805 report when it takes an action as a result of the revocation or suspension. 14)Indicates that the reporting required under Section 805 does not act as a waiver of confidentiality of medical records and committee reports. Requires that the information reported or disclosed be kept confidential, as specified. 15)Specifies the following penalties for failure to file an 805 report: a) A willful failure to file an 805 report by any person who is designated or otherwise required by law to file is SB 58 Page 5 punishable by a fine not to exceed one hundred thousand dollars ($100,000) per violation. b) Any failure by the administrator of any peer review body, the chief executive officer or administrator of any health care facility, or any person who is designated or otherwise required by law to file an 805 report, shall be punishable by a fine not to exceed fifty thousand dollars ($50,000) per violation. 16)Requires, prior to granting or renewing staff privileges for any physician and surgeon, psychologist, podiatrist or dentist, any licensed health care facility, health care service plan or medical care foundation, or the medical staff of an institution, to request a report from the MBC, the Board of Psychology, the Osteopathic Medical Board of California, or the Dental Board of California to determine if any 805 report has been made, indicating that the applying physician and surgeon, psychologist, podiatrist or dentist has been denied staff privileges, been removed from medical staff, or had his or her staff privileges restricted as provided in Section 805. 17)Prohibits providing any report pursuant to the provisions in item #15) above in the following circumstances: a) If the denial, removal, or restriction was imposed solely because of the failure to complete medical records. b) If the MBC found the information reported is without merit. c) If a period of three years has elapsed since the report was submitted. 18)Allows a peer review body to immediately suspend or restrict clinical privileges of a licentiate where the failure to take an action may result in an imminent danger to the health of any individual, provided that the licentiate is subsequently provided with the notice and hearing rights as specified. 19)States that specified peer review proceedings does not apply to state or county hospitals, hospitals owned or operated by the Regents of the University of California or health facilities which serve as primary teaching facilities, as specified. 20)Requires the MBC to post on the Internet specified information SB 58 Page 6 regarding licensed physicians, including information relating to the status of license, felony convictions, malpractice judgment or arbitration awards, or any hospital disciplinary action that resulted in the termination or revocation of a licensee's hospital staff privileges for a medical disciplinary cause or reason. 21)Requires, subject to specified limitations, any accusations filed against a physician and surgeon be filed within three years after the MBC discovers the act or omission alleged as the ground for disciplinary action, or within seven years after the act or omission alleged as the ground for disciplinary action, whichever occurs first. 22)Requires all licensed physicians to complete not less than 50 hours of approved continuing education during each two-year period immediately preceding the expiration date of the license as a condition of license renewal. This bill: 1)Finds and declares that there is a need to reform the peer review process and how peer review when conducted inappropriately could be damaging to the professional careers of the health care providers involved. 2)Provides for changes in a physician and surgeon's central file of individual historical records, as follows: a) Requires the MBC to remove disciplinary information from a licensee's central file if a court reverses a disciplinary action reported pursuant to Section 805, or if the MBC's independent investigation exonerates the licensee from the charges forming the basis of the reported disciplinary action. b) Prohibits the MBC from including a summary suspension of staff privileges, employment, or membership reported pursuant to Section 805 in the licensee's central file unless the board confirms, by independent investigation, that the suspension is supported by substantial evidence of risk to patients. 3)Makes the following changes to information that are publicly SB 58 Page 7 disclosed regarding licensing and enforcement actions against physicians and surgeons: a) Requires the MBC to include in the information disclosed to the public any exculpatory or explanatory statement regarding a hospital disciplinary action provided by a licensed physician, as specified. b) Prohibits the MBC from disclosing any summaries of hospital disciplinary actions that result in the termination or revocation of a licensee's staff privileges for medical disciplinary cause, or reason if a court reverses a hospital disciplinary action or if MBC's independent investigation exonerates the licensee from the charges forming the basis of the hospital disciplinary action. 4)Requires a peer review body to annually report to the MBC on its peer review activities involving its licensees and to comply with any requests from the MBC for more detailed information. Requires the information reported for this purposes to be kept confidential. 5)Prohibits the MBC from providing any information or report made pursuant to Section 805 about a physician and surgeon to a health facility or institution if a court reverses the denial, removal or restriction. 6)Prohibits the MBC from sending a copy of an 805 report to a health facility of institution if the 805 report is filed pursuant to an imposition of summary suspension of a physician and surgeon unless the MBC confirms, by independent investigation that is suspension is supported by substantial evidence of risk to patients. 7)Requires the MBC to provide with any report requested by a health facility any exculpatory or explanatory statement provided by a licensed physician and surgeon regarding an 805 reports, as specified. 8)Makes the following changes to existing law requirements on Internet disclosure of information on physicians and surgeons: a) Requires the MBC to post on the Internet any exculpatory or explanatory statement regarding hospital disciplinary actions provided by the licensee. SB 58 Page 8 b) Requires the MBC to remove and not post any hospital disciplinary actions that resulted in the termination or revocation of a licensee's hospital privileges for a medical disciplinary cause or reason if: a) a court reverses the hospital disciplinary action or b) if the MBC's independent investigation exonerates the licensee from the charges forming the basis of the hospital disciplinary action. 9)Requires the MBC to adopt and administer standards allowing a physician and surgeon to receive credit for up to 10 hours of continuing education each year for participating in a peer review body without compensation. 10)Establishes an Early Detection and Resolution Program (EDR) for physicians and surgeons, to be administered by a peer review body, subject to the following: a) Requires the peer review body, where it deems appropriate, to give a physician and surgeon the option of completing an EDR. b) Requires that a physician and surgeon participating in an EDR to do any of the following for a period of time designated by the peer review body as a condition of completion of an EDR: i) Be observed during patient care interventions by another physician and surgeon. ii) Consult another physician and surgeon prior to implementing a course of care. iii) Complete education or training designated by the peer review body. c) States that a physician and surgeon does not have a right to a hearing concerning a peer review body's final proposed action while participating in or after successfully completing EDR. Indicates that the time to request the hearing as specified will be tolled pending the physician and surgeon's successful completion of EDR. d) Prohibits a peer review body that allows a physician to participate in an EDR from filing an 805 report for any action that resulted in referral to EDR while a physician and surgeon participates in EDR or after the physician and SB 58 Page 9 surgeon successfully completes the EDR. e) Prohibits a physician and surgeon who successfully completes an EDR from being subjected to any disciplinary action by the peer review body or by the MBC for any action that resulted in referral to an EDR. States however that participation in an EDR shall not preclude the peer review body or the MBC from investigating or continuing to investigate, or from taking or continuing to take disciplinary action against, a physician and surgeon for any unprofessional conduct that does not serve as a basis for referral to EDR. f) Indicates that the time limit for filing an accusation, as provided in existing law, shall be tolled from the date on which a peer review body notifies the board of the physician and surgeon's participation in EDR until the date that the board receives notice from the peer review body that the physician and surgeon failed to successfully complete an EDR. g) Prohibits a physician and surgeon participating in an EDR from establishing staff privileges at any new facility while participating in an EDR. h) Requires a peer review body to notify the MBC and health care facilities where a physician and surgeon has staff privileges of such physician's participation in an EDR and when participation has ceased, including information on whether or not the physician and surgeon successfully completed an EDR. i) Allows a physician and surgeon to refuse to participate in an EDR and instead request a hearing concerning the final proposed action as provided in existing law. j) Specifies that costs incurred in connection with an EDR shall be the sole responsibility of the participating physician and surgeon. 11)Prohibits, except for disclosures specified in item h) above, a peer review body from disclosing information obtained in administering an EDR that individually identifies patients, participants in an EDR, individual health care professionals, peer review bodies, or their committees or members, or individual health care facilities. SB 58 Page 10 12)Finds and declares that it is the intent of the Legislature that peer review of professional health care services be done efficiently, on an ongoing basis, and with an emphasis on early detection of potential quality problems and resolutions through informal educational interventions. FISCAL EFFECT: Unknown. This bill has been keyed "fiscal" by Legislative Counsel. COMMENTS: 1)Purpose. The Author is the Sponsor of this measure. According to the Author, the current system does not successfully identify all doctors who are not fit to practice medicine, and allows inappropriate use of the review process for personal or professional retaliation. An unofficial code of silence guides the treatment of physicians whose care is inferior at best and dangerous at worst. Those physicians attempting to report concerns with care may be reluctant to do so out of fear of retribution or misuse of information for litigation. Internal reviews are now done by the facility that profits from the work of the doctor evaluated. Cases are reviewed by close colleagues of the physician in question. These same colleagues often have a personal relationship with the doctor being investigated, and may be unaware of the inevitable conflict of interest that exists when a peer is asked to judge or criticize a friend, respected mentor, or business competitor. "Sham" peer review can be used by entities to discipline whistleblowers or eliminate competition. This measure provides the framework to improve patient safety through reform of peer review, the process by which cases of patient harm or potential harm are studied by health care facilities. Peer review must be conducted without the dangerous conflict of interest that exists when professional ties, personal relationships and fear of malpractice lawsuits jeopardize honest, critical examination. The Author also states that peer review undertaken for motives unrelated to patient safety compromises the integrity and effectiveness of the process. 2)Background. a) Federal Requirements. Recognizing that peer review is necessary to maintain and improve quality medical care, Congress in 1986 enacted the Health Care Quality Improvement Act (HCQIA). HCQIA established standards for hospital peer review committees, provided immunity for those who SB 58 Page 11 participate in peer review, and created the National Practitioner Data Bank (NPDB). The NPDB is a confidential repository of information related to the professional competence and conduct of physicians, dentists, and other health care practitioners. Credentialing bodies are required to check the NPDB database before granting privileges to physicians or re-appointing them. Entities such as hospitals, professional societies, state boards, and plaintiffs' attorneys are given access to the NPDB. In enacting the NPDB, the United States Congress intended to improve the quality of health care by encouraging State licensing boards, hospitals, and other health care entities, and professional societies to identify and discipline those who engage in unprofessional behavior; and to restrict the ability of incompetent physicians, dentists, and other health care practitioners to move from State to State without disclosure or discovery of previous medical malpractice payment and adverse action history. The NPDB is a central repository of information about: (1) malpractice payments made for the benefit of physicians, dentists, and other health care practitioners; (2) licensure actions taken by State medical boards and State boards of dentistry against physicians and dentists; (3) professional review actions primarily taken against physicians and dentists by hospitals and other health care entities, including health maintenance organizations, group practices, and professional societies; (4) actions taken by the Drug Enforcement Administration (DEA), and (5) Medicare/Medicaid Exclusions. It appears that hospitals may not be complying with the reporting requirements of the NPDB. In a 1995 report, the Office of Inspector General of the Department of Health and Human Services found that for the period September 1, 1990, when the NPDB became operational, to December 1993, about 75 percent of all hospitals in the country did not report an adverse action. More current data indicates that for the period September 1990 through September 30, 1998 about 67% of hospitals have never reported an adverse action. The most recent numbers suggest many of the trends highlighted above continue. The 2006 National Practitioner Data Bank Annual Report highlights many of the same issues reported above continue to be a problem; including a diminishing number of reports. The 15,843 Medical Malpractice Payment Reports received during 2006 are 8.3 percent less than the number of Malpractice Payment Reports received by the NPDB during 2005. This decrease comes after a decrease of 2.2 percent in 2005 in comparison to 2004. Of those hospitals currently in SB 58 Page 12 "active" registered status with the NPDB, 48.9 percent have never submitted a Clinical Privileges Action Report. This percentage has slowly decreased over the years, from 53.4 percent in 2004 and 52.0 percent in 2005. b) Medical Board and 805 Peer Review Reporting Requirements. The MBC is responsible for regulating and licensing physicians in California. The MBC revokes, suspends, or limits the practice of any physicians and surgeons. In exercising regulatory authority over physicians and surgeons the MBC has as its highest priority the protection of the public. Currently, the MBC regulates 125,612 physicians and surgeons, of which 97,878 reside in California. The MBC investigates complaints against physicians and adopts final decisions in disciplinary matters against physicians and surgeons. In 1975, the California Legislature passed the Medical Injury Compensation Reform Act of 1975 (commonly referred to as MICRA) to limit the legal liability of health care providers and included special rules for medical malpractice cases. MICRA encompasses all of the following: 1) limits the contingency fee counsel may receive in medical malpractice cases; 2) vests the MBC with the responsibility to protect the public from incompetent physicians; 3) permits a health care provider charged with medical malpractice to introduce evidence of a patient's receipt of compensation from "collateral sources" such as insurance policies; 4) limits the time in which a medical malpractice action can be commenced; 5) requires a patient to provide 90 days' notice of his or her intent to sue to encourage settlement; 6) permits a contract for medical services to include a binding arbitration requirement; 7) permits periodic payment awards, rather than a lump sum award, for future damages; and 8) imposes a strict limit of $250,000 on non-economic damages. Legislative analyses, when MICRA was adopted, indicates that the primary purpose of MICRA was to reduce the cost of medical malpractice litigation and restrain a perceived explosion in the cost of medical malpractice insurance while preserving the rights of medical malpractice victims to receive sufficient compensation for their injuries. As part of MICRA, the California Legislature enacted the basic provisions of state law governing medical peer review and mandatory reporting to the MBC. Section 805 requires any peer review body to report certain information to the MBC or SB 58 Page 13 other relevant physician licensing agency when specified criteria are met. Generally, an "805 report" is required whenever a doctor's application for membership or staff privileges is denied for medical disciplinary reasons, or membership, staff privileges, or employment is terminated, revoked, or restricted for medical disciplinary reasons. In addition, if a doctor resigns in the face of an investigation by a medical peer review body, a report is required. Although the primary reporting obligation lies with hospitals, health plans, physician groups, professional societies and clinics also have reporting obligations. According to the MBC, it received one hundred thirty-eight 805 reports in 2007-2008 from hospitals/clinics (74), health care service plans (17), and medical group/employers (47). Out of all of these reports, one accusation was filed, 92 cases are pending disposition and 45 cases were closed. The number of 805 reports varies from year to year but it appears that when adjusted to the number of physicians and surgeons licensed and living in California, or the number of people living in California, the trend shows a downward direction. c) Due Process Provisions. In 1989, several due process provisions for physicians subject to an 805 report were adopted and codified under Section 809 et. seq. of the Business and Professions Code. Committee analysis on SB 1211 (Keene, Chapter 336, Statutes of 1989), which contained the provisions of Section 809, indicated that the California Medical Association (CMA) was the Sponsor of the legislation, and on the due process provisions of the measure, CMA indicated that "the clear procedural standards in SB 1211 will reduce the risk of erroneous peer review decisions." Under Section 809, any physician, for which an 805 report may be required to be filed, is entitled to specified due process rights, including notice of the proposed action, an opportunity for a hearing with full procedural rights (including discovery, examination of witnesses, formal record of the proceedings and written findings). Furthermore, a physician may seek a judicial review in the Superior Court pursuant to Code of Civil Procedure Section 1094.5 (writ of mandate). It should be noted that the due process requirements do not apply to peer review proceedings conducted in state or county hospitals, to the University of California hospitals or to other teaching hospitals as defined. SB 58 Page 14 d) Industry Standards. Private standard setting is also common in peer review. Organizations like the Joint Commission (formerly the Joint Commission on Accreditation of Healthcare Organizations or JCAHO), which accredits over 4,000 hospitals, health care providers and other health care settings across the country have established peer review standards for the entities it accredits. In order to receive Joint Commission accreditation, hospitals must have peer review and other quality assurance measures. Eligibility for federal funds such as Medicare and Medicaid often depends on accreditation. In 2004, the Joint Commission renamed peer review into "Focused Review of Practitioner Performance" which was later renamed to Focused Professional Practice Evaluation (FPPE). In 2007, the Joint Commission defined two types of reviews aimed at assuring physician competence: the FPPE and "ongoing professional practice evaluation" (OPPE.) The FPPE applies to new applicants for medical staff membership and to existing practitioners requesting new privileges for which the hospital has no documented evidence of their competence. FPPE may also apply to a practitioner whose current abilities are questioned because of negative performance issues or because an adequate volume of cases are not available to assess current competence. In the case of initial medical staff appointments, the hospital must check with primary sources to determine whether the practitioner requesting medical staff membership and privileges has the requisite current training, knowledge, skills and abilities. These same parameters must be evaluated for practitioners during the re-credentialing process, with the additional requirement that granting of privileges is based in part on the results of peer review and OPPE. Proctoring is a form of focused evaluation involving one-on-one evaluation of a practitioner's performance by another peer practitioner (a proctor). Direct observation is used to gauge the ability of the proctoree to perform a procedure or use a new technology. Focused proctoree evaluation may occur retrospectively through peer review if on-site, real-time evaluations are not feasible. In the case where same specialty peer reviewers are not available internally, external peer review can be used as a viable substitute for on-site proctoring. In 2007, the Joint Commission established OPPE because of the recognition that there is need to evaluate practitioners on an ongoing basis rather than at the usual two year reappointment process and allow practitioners to take steps to improve performance on a more timely basis. OPPE applies SB 58 Page 15 to practitioners who have already been granted patient care privileges, to revise existing privileges, or to revoke an existing privilege prior to or at the time of renewal. The revised OPPE process requires a clearly defined process for the evaluation of each practitioner's professional practice which would include the following: who will be responsible for reviewing performance data, how often the data will be received, the process to be implemented to make a decision on whether to continue, limit or revoke privileges, and how the data will be incorporated into the credentials' files? OPPE standards require an evaluation for all practitioners and not just those with performance issues. e) Lumetra Report - Comprehensive Study of Peer Review in California. SB 231 (Figueroa) Chapter 674, Statutes of 2005, required the MBC to contract with an independent entity to conduct a comprehensive study of the existing peer review process. SB 231 required specific components of the study, including: 1) a comprehensive description of the various steps of and decision makers in the peer review process; 2) a survey of peer review cases to determine the incidence of peer review; assessment of the cost of peer review to licentiates and the facilities which employ them and the average time consumed on peer review proceedings and an assessment of the need to amend Section 805 and Section 809 of the Business and Professions Code to ensure that they continue to be relevant to the actual conduct of peer review. Lumetra was chosen by the MBC to conduct the study and the report was submitted to the Legislature on July 31, 2008. In the report, Lumetra concluded that "the present peer review system is broken for various reasons and is in need of a major fix if the process is to truly serve the citizens of California." The study surveyed California's peer review bodies, including hospitals, health care plans, professional societies, and medical groups/clinics. The survey included entities from the entire state of California and represented both urban and rural entities as well as public and private entities. The chart below identifies study participation: ------------------------------------------------------- |Entity type |Population|Final |% of | | | |Sample |Population | |----------------+----------+-----------+---------------| SB 58 Page 16 |Hospitals |366 |132 |36.1% | |----------------+----------+-----------+---------------| |Health care |51 |28 |54.9% | |plans | | | | |----------------+----------+-----------+---------------| |Professional |9 |9 |100% | |Societies | | | | |----------------+----------+-----------+---------------| |Medical |123 |76 |61.8% | |groups/clinics | | | | |----------------+----------+-----------+---------------| |Total |549 |245 |46.5% | | | | | | ------------------------------------------------------- Medical entities, particularly hospitals, exhibited a substantial amount of anxiety about providing Lumetra with the information they requested. Over one third of hospitals communicated with Lumetra via their attorneys. A number of entities or their attorneys sent letters to Lumetra detailing their reasons for refusing to submit the requested information to Lumetra. Most of these letters reference a telephone conference call held on October 5, 2007 which was arranged by the California Hospital Association. This conference call was ostensibly to allow Lumetra to address concerns and answer questions that the hospitals had regarding the information Lumetra sought. According to Lumetra, "a few individuals dominated the call and expressed a desire to substantially change the study design." Due to the conference call and other concerns, Lumetra set up a website that described the study purposes, pertinent legislation, and posted answers to frequently asked questions. Lumetra outlined the vital information categories which it sought information from medical entities regarding their peer review process including peer review hearing minutes, peer review and hospital by-laws, and other related documents. Unfortunately, despite a legislative mandate and immunity from discovery or other adverse action for disclosure of the information to Lumetra, it encountered significant problems gathering the information from the medical entities it surveyed. Many entities refused to comply with the requests for a variety of reasons. The two most common reasons given by entities for non-participation were: (1) lack of time/resources/staff to provide the information; and (2) fear of legal discovery/breach of confidentiality requirements. i) Findings of Lumetra's Study: SB 58 Page 17 (1) Variation and inconsistency in entity peer review policies and standards. Variations exist on the definition, procedures, commencement, practice and subject of peer review. Peer review means different activities to different entities, and can be triggered by a number of ways but is mostly part of the quality/safety/risk process of an entity. In addition, risk management/peer review issues are combined with mundane issues related to the "business" of an entity. All medical entities set their own standards for peer review, some more rigorous than others, and some adhere to them more meticulously than others. Additionally, each entity creates its own peer review policies, which can vary substantially. If a physician is found to provided substandard care, that physician may leave or be forced to leave the entity but can practice elsewhere, potentially endangering other patients. The peer review process is often lengthy and can take months or even years. There are also variations on the name of the peer review body, the number of members and the length of time a member serves on a committee; usually could be years before a peer review action is taken. (2) Poor tracking of peer review events. Many entities, especially hospitals, expressed anxiety and concern in providing documents for review, particularly peer review minutes, due to fear of legal discovery. Most entities do not have their documents in electronic form and do not have readily accessible tracking systems that would allow staff members to efficiently follow events over time. (3) Confusion on 805 reporting. Few cases lead to actual 805 reporting because of (a) disagreement or legal interpretation on whether 809 due process is required before every 805 report is submitted, and, (b) 809 due process leads to a substantial delay in the process (often 2 to 5 years). In addition, although entities make a sincere effort to conduct peer review, it rarely leads to actual 805 or 809 actions, perhaps due to the confusion over when to file a report. In addition, entities have devised other methods to correct a physician behavior before filing an 805 report. The most common cases being referred to a high level peer review are: disruptive physician behavior/impairment, substandard technical skills, substance abuse, and failure to document/record patient treatment. It is also possible that some physicians would never be subject SB 58 Page 18 to peer review because they have practices that are not subject to any peer review requirements. (4) Lack of coordination among state agencies, and licensing agencies. There is no systematic communication or coordination among various boards and agencies that would coordinate patient quality and safety issues. There is much complexity on the complaint process, enforcement process, and the public disclosure rules that apply to the MBC. There is also criticism that the MBC may not quickly investigate all 805 reports, or if reports were investigated, the MBC often did not find any wrongdoing. In addition, others indicated that MBC's follow-up for 805 reports took as long as one year after submission of a report. It is unclear what factors provide barriers to a more effective and efficient process. It is also not clear that MBC receives valid and complete information from entities or individuals when investigating 805 reports, even with subpoena power. (5) Burdensome costs of peer review. Latest data indicates that an estimated 0-250 hours was spent on peer review activities. Most of the respondents (68%) indicated that the cost estimate in the last calendar year was between $0-50,000 excluding physician costs in time. Cost to an individual physician ranged from $0-$50,000; focus group participants indicate that an 809 hearing would never cost less than $100,000, excluding estimates of physician costs in time and legal representation for the person being reviewed, and could cost upwards of several million dollars. ii) Lumetra Study Recommendations: (1) Redesign the peer review process and create an independent review organization. Allow the current peer review system to continue where a health care entity acts as a "first level" screener, as defined, and continues to investigate complaints and conduct periodic reviews of physicians. If a physician's action related to patient care does not meet the standards of care at the screening, then the physician would be referred to an unbiased independent review organization with no vested interest in the review outcome. The independent review organization then conducts its own investigation, including random site visits and audits, and makes recommendations regarding the filing on an 805 report or any other action. A copy of all SB 58 Page 19 recommendations would be sent to the MBC. Any serious issues/events would be "fast-tracked" and reported to the independent review organization within five hours. The independent review organization would then investigate and take immediate action. The independent review organization would also be responsible for maintaining a database and a tracking system to monitor trends. (2) Improve transparency of the entire peer review process. The MBC would notify interested parties when an investigation begins, concluded, and when changes will be made on the MBC's website regarding a physician's status. The MBC website must be redesigned to include more information available indefinitely to the general public about a physician's profile, and the website must be redesigned to make it user-friendly to the general public so that the average layperson can chart and understand the entire process with minimal difficulty. (3) Revise role of the MBC. The MBC would continue to investigate all 805 reports, and make determinations about any licensee's action. MBC would be required to initiate an investigation within 48 hours of receiving an 805 report, and make recommendations within 5 days of completing the investigation. (4) Revise due process hearings or 809 process. Remove 809 hearing process from health care entities and have the independent review organization or the MBC conduct them to ensure fairness and timeliness. Create a professional jury of practicing physicians comprised of all licensed physicians who rotate and serve for a set period of time. Eliminate the requirement that the MBC obtain a subpoena for documents related to a complaint or broaden subpoena power to include all related medical and peer review hearing related documents. (5) Emphasize credentialing and re-credentialing. Credentialing and re-credentialing should still occur at the healthcare entity level and the healthcare entity would report any changes in credentialing or privilege to practice to the independent review organization. (6) Promote education of physicians, entities, and the general public. The MBC should create programs to continuously educate and update all physicians and employees SB 58 Page 20 of health care entities required to submit 805 reports and any related laws and regulations. Further, patient and public rights must be clearly summarized on the MBC's website. Lastly, the MBC is to emphasize to entities that there are penalties for failure to file an 805 report. (7) Clarify and improve specific provisions of existing law. The Legislature should clarify whether or not an 809 hearing is required prior to submission of an 805 report; or whether or not the hearing before the 805 is only waived after a summary suspension of greater than 14 days or a termination/revocation of privileges. Further, there is a need to clarify whether or not failure to complete patient records should trigger an 805 report. The MBC and Legislature should require a tracking system in each entity and require peer review body minutes to be maintained and available for a period of 5 years which is separate from all other committee business. Require all medical facilities and groups to have peer review bodies and procedures as well as being made subject to 805 reporting requirements. Define specifically what peer review consists of and what events trigger a peer review. (8) Identify Funding Sources. Funding is needed to implement these recommendations and funding sources could include increasing licensing fees, charging malpractice insurance companies a percentage of the premiums they receive, charging entity attorneys a percentage of their billing incomes, and use a percentage of malpractice awards to fund the process. (9) Pilot Project. The Study specifies that these recommendations be made part of a 5-year pilot program to determine which have positive and negative impacts on peer review reporting and whether or not further fixes or changes are needed. 3)Informational Hearing on the Peer Review Process - Reforms Needed. On March 9, 2009, this Committee held an informational hearing on physician peer review entitled "Is the Physician Peer Review A Broken System?" The informational hearing provided a brief overview of peer review in California and included discussions on how hospitals and other entities conduct peer review. The hearing also included a discussion on a legislatively mandated report on peer review authored by Lumetra, as discussed above, which pointed out that the peer review process in California is broken and in need of SB 58 Page 21 a major fix for it to truly serve the people. In addition to representatives from Lumetra, who presented the study, stakeholders, including representatives from the MBC , California Medical Association , California Ambulatory Surgery Association , various hospitals including Cedars-Sinai Health System , Kaiser Permanente Medical Group , and UC Davis Medical Center , Department of Managed Health Care , DPH and the Joint Commission testified during the hearing. The MBC testified that it does not usually get an 805 report until later and if there is a process whereby it receives information from hospitals earlier, then this would speed up consumer protection. In addition, MBC pointed out that smaller hospitals and surgery centers, because of their size and cost limitations, usually escape or have little peer review and outside or external peer review may be appropriate. A few physicians echoed these sentiments and indicated that to help eliminate inadequate and malicious peer review, an independent body should perform it. During the hearing, hospital representatives indicated that the peer review process is not broken and disagreed with the findings of the Lumetra report. It appears that hospitals have created different levels of peer review, depending on the circumstances or cases. Some hospitals pointed out that practice restrictions may be imposed on a physician that does not necessarily require an 805 report and the remedy imposed is usually continuing education or other performance enhancing activities or corrective actions. One hospital representative indicated that if impartiality is compromised, it is not unusual to send a case to another hospital within the system or to utilize external peer review. Hospital representatives however cautioned that removing peer review from hospitals may have unintended consequences and further jeopardize patient care. In addition, a couple of hospital representatives indicated that if an interim report or informal reporting mechanism to the MBC is created, this may improve the process and enhance patient care. In addition, DPH testified during the hearing on its oversight of acute care hospitals and the peer review process. It appears that DPH has no specific authority on peer review but it assures that elements of professional review by peers exists, usually included in a hospital bylaws. Finally, on discussions of how to improve the peer review process, one physician indicated that there is a need to audit peer review and DPH must audit hospitals that conduct the peer review, and impose penalty on hospitals that do not have a peer review process. In addition, to expand 805 reporting, a mechanism must be created where complaints about physicians are reported to the MBC and the MBC conducts its own investigation of the physician and surgeon SB 58 Page 22 independent of a hospital's investigation. 4)Recent California Supreme Court Decision on Physician Peer Review. On April 6, 2009, the California Supreme Court issued an opinion relating to peer review in Mileikowsky v. West Hills Hospital Medical Center (available at http://www.courtinfo.ca.gov/opinions/documents/S156986 ). In this case, the Supreme Court discussed the importance of the peer review process and pointed out the following: "The primary purpose of the peer review process is to protect the health and welfare of the people of California by excluding through the peer review mechanism those healing arts practitioners who provide substandard care or who engage in professional misconduct. This purpose also serves the interest of California's acute care facilities by providing a means of removing incompetent physicians from a hospital's staff to reduce exposure to possible malpractice liability. Another purpose, if not equally important, is to protect competent practitioners from being barred from practice for arbitrary or discriminatory reasons." 5)Similar Legislation this Session. a) SB 700 (Negrete McLeod) makes various changes relating to the Section 805 reporting process: (1) Requires the MBC to include in a licensee's central file a finding by a court that a peer review resulting in an 805 report was conducted in bad faith; (2) Prohibits disclosure by certain health care regulatory bodies of any summaries of hospital disciplinary actions that result in the termination or revocation of a licensee's staff privileges for medical disciplinary cause or reason if a court finds that the peer review resulting in the disciplinary action was conducted in bad faith and the licensee notifies the Board of such findings; (3)Requires the chief of staff of a medical or professional staff or other chief executive officer, medical director, or administrator of any peer review body and the chief executive officer or administrator of any licensed health care facility or clinic to file a report with the relevant agency within 15 days after completion of a formal investigation of a licentiate if the investigation resulted in any of the following findings of fact: (a) the licentiate departed from the standard of care; (b) the licentiate suffered from mental illness or substance abuse; or, (c) the licentiate engaged in sexual misconduct. b) SB 788 (Wyland) among other provisions, would revise the definition of a licentiate and peer review body for purposes of an 805 report to include licensed professional clinical counselors. SB 788 is pending in this Committee and will be SB 58 Page 23 heard on April 27, 2009. c) AB 120 (Hayashi) makes changes to peer review provisions in existing law including the following: Encourages a peer review body of a health care facility to obtain external peer review, as specified; requires a peer review body to respond to the request of another peer review body and produce records requested concerning a licentiate; prohibits a member of a medical or professional staff from being required to alter or surrender staff privileges, status, or membership solely due to the termination of a contract between that member and a health care facility; gives the licensee the choice of having a peer review hearing before a mutually acceptable arbitrator or a panel of unbiased individuals and makes specified changes relating to a hearing officer. AB 120 is currently pending in the Assembly Business and Professions Committee. d) AB 834 (Solorio) authorizes a peer review body to impose, and a licentiate may accept, voluntary remediation when deemed appropriate by the peer review body, including for a medical disciplinary cause or reason; makes changes relating to the qualifications of a hearing officer. AB 834 is currently pending in the Assembly Business & Professions Committee. e) AB 245 (Ma) Requires the MBC to verify information on licensed physicians and surgeons posted on its Internet Website. AB 245 is currently pending in the Assembly Business and Professions Committee. 6)Concerns. The California Medical Association (CMA) has taken a no position on a prior version of this bill but expressed some concerns. CMA points out that the requirement in this bill for a peer review body to annually notify the MBC on its review activities and to comply with requests for further information from the MBC may flood MBC with information with little value, including reviews of little evidence of quality of care concerns. CMA also states that it appreciates the value in allowing physicians to obtain additional education and training when need is indicated. 7)Oppose unless Amended. The California Hospital Association (CHA) has taken an oppose unless amended position on a prior version of this bill, and most of the provisions that CHA had opposed were deleted in the April 20, 2009 version of this bill. SB 58 Page 24 8)Policy Concerns. a) Balancing physician interests with public protection. This bill establishes an EDR program for physicians and surgeons to be administered by a peer review body, and prohibits the filing on an 805 report for any action that resulted in referral to an EDR. It also delays the time that the MBC could file an accusation against a physician who participates on an EDR, regardless of the severity of the action that resulted in referral to the EDR. Does this approach strike the proper balance between physician interests and protecting the public from potentially harmful physicians? Does the EDR program established by this bill tilt the balance towards shielding problem physicians and allowing them to practice medicine to the detriment of patients? b) Program Components/Requirements. There are several provisions in this bill that need clarification, including the following: i) Standards . This bill gives a peer review body the authority to offer an EDR program to a physician where it deems appropriate, but no objective standards as to when an EDR may be appropriate. One of the findings of the Lumetra report as cited above is the lack of uniformity under the current peer review process. Lumetra points out that there is variation among entities on what activities would trigger a peer review process. Will this bill further promote variation in the peer review process? What are the consequences, especially to the public, of a process that lacks objective standards for participation in an EDR? ii) Timeliness . This bill also allows a peer review body to require a physician to do specific actions for a period of time as a condition for participation in an EDR. However, timeliness is essential when rehabilitating physicians to avoid patient harm, and the absence of a specific timeframe on the length of time a physician may participate may be important to successful completion of an EDR. Should a timeframe be established to clearly define the length of time from referral to final completion to avoid abuse of the process? In addition, should there be clear demonstration by a physician that participation in an EDR is adequate so as not to put the public safety at risk? Furthermore, should parameters be established for a SB 58 Page 25 physician to continue to practice while participating in an EDR? iii) Audit of EDR . In an effort to ensure that EDR is not being abused or misused, should the MBC, as the agency ultimately responsible for the regulation of physicians, be allowed to view critical components of the program? c) Transparency of EDR. This bill prohibits filing of an 805 report by a peer review body for any action that resulted in referral to EDR while the physician participates in the program. Moreover, although the bill allows notification to the MBC of the participation of a physician and surgeon to an EDR, the bill is not clear on whether the MBC has the ability to obtain information on the reasons for a physician's referral to an EDR. One of the recommendations of the Lumetra report was to improve the transparency of the peer review process. Does this bill promote transparency of the process? Should MBC be notified of the reasons for the recommendation to an EDR, rather than just notified of the participation? d) Independent Investigation Required by MBC. This bill prohibits the MBC from including summary suspension information on a licensee's central file unless the MBC confirms by independent investigation that the suspension is supported by substantial evidence of risk to patients. However, the bill does not specify what process the MBC should follow when conducting independent investigations. In addition, what are the risks to the MBC if it decides there was no substantial risk to patients and retains the information in a licensee's central file? Will this new process create a system where MBC would be subjected to lawsuits challenging its determination in such cases? SUPPORT AND OPPOSITION: Support: Association of California Healthcare Districts (prior version) Opposition: None on file as of April 22, 2009 Consultant:Rosielyn Pulmano