BILL ANALYSIS                                                                                                                                                                                                    






                 Senate Committee on Labor and Industrial Relations
                               Mark DeSaulnier, Chair

          Date of Hearing: April 29, 2009              2009-2010 Regular  
          Session                              
          Consultant: Alma Perez                       Fiscal:Yes
                                                       Urgency: No
          
                                   Bill No: SB 764
                               Author: Negrete McLeod
                        Version: As Amended April 22, 2009  
          

                                       SUBJECT
          
                  Workers' compensation: health care organizations.


                                      KEY ISSUE

          Should the Legislature make changes to provisions governing  
          health care organizations (HCOs) which could bring them more in  
          alignment with the provisions governing medical provider  
          networks (MPNs)? 


                                       PURPOSE
          
          To delete certain allegedly burdensome operational requirements  
          governing health care organizations (HCOs) in the workers'  
          compensation system.


                                      ANALYSIS
          
           Existing law  establishes a workers' compensation system,  
          administered by the Administrative Director (AD) of the Division  
          of Workers' Compensation (DWC), to compensate an employee for  
          injuries that arise out of, or in the course of, employment.   
          Employers are required to secure the payment of workers'  
          compensation for injuries incurred by their employees. Workers'  
          compensation insurance provides six basic benefits which include  
          medical care, temporary disability benefits, permanent  
          disability benefits, supplemental job displacement benefits or  
          vocational rehabilitation and death benefits.  










           Under existing law  , employers are authorized to enter into a  
          contract with a specialized workers' compensation health care  
          organization (HCO) for the provision of medical services under  
          the workers' compensation system.  Eligible HCOs must be  
          certified by the DWC for the delivery of managed care services  
          and may include HMOs licensed by the Department of Managed Care  
          Regulation, disability insurers licensed by the Department of  
          Insurance, and other workers' compensation health care provider  
          organizations (WCHCPOs).  An employer's use of HCOs, among other  
          things, does the following: 
                 Allows an employer to maintain medical control over the  
               injured employee's workers' compensation claim for up to  
               180 days after an injury or illness occurs, however, the  
               HCO is required to maintain certain standards of care as a  
               condition of that control.

                 Allows an employee within an HCO to predesignate a  
               personal physician, chiropractor or acupuncturist at a  
               facility of his or her own choosing within a reasonable  
               geographic area to provide their medical care.  

                 Requires HCOs to provide specific information to the  
               administrative director of the DWC including costs and  
               utilization, rates of return to work, average time in  
               medical treatment and other measures as determined by the  
               AD. 

           Under existing law  , employers are authorized to establish a  
          medical provider network (MPN) for the provision of medical  
          services under the workers' compensation system.  An MPN is an  
          entity or group of health care providers set up by an insurer or  
          self-insured employer and approved by DWC's administrative  
          director to treat workers injured on the job.  Under state  
          regulations, each MPN must include a mix of doctors specializing  
          in work-related injuries and doctors with expertise in general  
          areas of medicine.  MPNs are required to meet access to care  
          standards which require, among other things, that: 

                 MPNs follow all medical treatment guidelines established  
               by the DWC;

                 MPNs allow employees a choice of provider(s) in the  
          Hearing Date:  April 29, 2009                            SB 764  
          Consultant: Alma Perez                                   Page 2

          Senate Committee on Labor and Industrial Relations 
          








               network after their first visit;

                 MPNs must offer an opportunity for second and third  
               opinions if the injured worker disagrees with the diagnosis  
               or treatment offered by the treating physician.  If a  
               disagreement still exists after the second and third  
               opinion, an injured worker in the MPN may request an  
               independent medical review (IMR).  

                 Existing law allows an employee within an MPN to  
               predesignate a personal physician if his or her employer  
               provides health care coverage for non-occupational injuries  
               and if the physician is the employee's primary care  
               physician for health care.  

          The use of an MPN generally allows an employer to maintain  
          medical control for the life of the workers' compensation claim.  
          Additionally, MPNs operate under fewer specific quality  
          assurance and reporting requirements than do HCOs. There is no  
          fee or assessment to establish an MPN as there is to get  
          certified as an HCO by the DWC.  

           Existing law  establishes the Workers' Compensation Managed Care  
          Fund containing fees charged to certified health care  
          organizations and applicants for purposes of funding the cost of  
          administration of certification and to repay amounts received as  
          a loan from the General Fund. 
           

          This Bill  makes several changes to existing provisions  
          regulating HCOs.  Specifically, this bill:

                 Repeals existing provisions that requires employers to  
               give employees -- when first hired and annually thereafter  
               -- the affirmative choice to predesignate a personal  
               physician, personal chiropractor, or personal acupuncturist  
               who would provide the employee with medical treatment in  
               the event of an occupational injury.  Instead, the employee  
               would be governed by the predesignation rules applying to  
               all other employees (including those who are in MPNs),  
               which simply allow for an employee to predesignate their  
               personal physician provided that the employer has  
          Hearing Date:  April 29, 2009                            SB 764  
          Consultant: Alma Perez                                   Page 3

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               non-occupational health care coverage, as specified.

                 Repeals the existing requirement that employers duly  
               notify their employees that if they choose to receive care  
               from the HCO they must receive treatment for all  
               occupational injuries and illnesses as prescribed by the  
               provisions governing HCOs.  

                 Deletes the requirement that entities applying to be an  
               HCO pay a fee to cover the cost of processing the  
               application. 

                 Repeals the requirement that entities seeking  
               certification as an HCO from the DWC must report  
               information regarding medical and health care service cost  
               and utilization, rates of return to work, average time in  
               medical treatment, and other measures as determined by the  
               administrative director that may have been used by the  
               director to determine the effectiveness of the plan.  

                 Repeals existing provisions specifying that the fees and  
               revenues collected from HCOs and applicants for  
               certification be used to fully fund the administration of  
               HCOs. Instead, the fees and revenues collected would only  
               be used to repay amounts received as a loan from the  
               General Fund. 


                                      COMMENTS
          
          1.  Need for this bill?

             In most cases when there is a work-related injury, the injured  
            worker is referred to, and placed under the care of, a  
            physician chosen by the employer for the first 30 days unless  
            the employer has established an HCO or MPN to care for their  
            employees, or unless the employee has chosen to predesignate a  
            personal physician for their care.  As evaluated above, HCOs  
            generally have more reporting requirements and are required to  
            maintain a certain minimum standard of care as a condition to  
            control an injured employee's workers' compensation claim for  
            up to 180 days after injury.  The use of an MPN, on the other  
          Hearing Date:  April 29, 2009                            SB 764  
          Consultant: Alma Perez                                   Page 4

          Senate Committee on Labor and Industrial Relations 
          








            hand, allows employers to maintain medical control for the  
            life of the workers' compensation claim while operating under  
            fewer specific quality assurance and reporting requirements.    


            According to a study by the Commission on Health and Safety &  
            Workers' Compensation (CHSWC) on HCOs, there are many positive  
            features of the HCO system including their internal review of  
            the quality of their health care, nurse case management, and a  
            mandated return to work program, among other services.  The  
            report found that while HCOs have the "potential" to be  
            beneficial for injured workers and employees, "actual results  
            are poorly quantified and likely to be variable." CHSWC  
            recommend that HCOs should be coordinated with MPNs to ensure  
            that HCOs remain a competitive option for employers; however,  
            the report did not make any recommendations to ensure timely  
            access to quality care in either HCOs or MPNs.   

            The bill, as amended, would make changes to provisions and  
            requirements of HCOs making them moderately similar to the  
            requirements of MPNs.  This bill has been before this  
            Committee and Legislature before. An almost identical measure,  
            AB 871 (Keene), failed passage in our committee in 2005, was  
            granted reconsideration and reheard in 2006, when it again  
            failed.  

          2.  Proponent Arguments  :
            
            According to the author, the general purpose behind this bill  
            is to eliminate duplicative fees and reporting requirements,  
            and make other modifications to the laws governing HCOs, in  
            order to maintain the viability of HCOs as a workers'  
            compensation system of care.  With its tighter regulatory  
            oversight and certification requirements, HCOs generally  
            provide a higher level of care, and it is in both the  
            employers' and workers' interest to ensure that employers  
            continue to utilize this option. Unless some of the more  
            burdensome bureaucratic requirements are alleviated, however,  
            more employers will simply give up and revert to MPNs.    

            The author seeks to relieve employers from having to pay  
            assessments twice, once for the normal assessment that all  
          Hearing Date:  April 29, 2009                            SB 764  
          Consultant: Alma Perez                                   Page 5

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            employers pay to fund the DWC and again when they pay fees for  
            their HCO, by eliminating the application and renewal fees  
            paid to the DWC for certification as a workers' compensation  
            HCO.  The author also seeks to eliminate the requirement of  
            HCOs to make certain reports to the DWC, arguing that HCO  
            employers are already reporting this information in electronic  
            format to the Workers' Compensation Information System (WCIS)  
            and requiring an additional report is unnecessary.  Lastly,  
            this bill seeks to correct a defect in that law which allows  
            employees to predesignate an acupuncturist or a chiropractor  
            by eliminating these specialty doctors from predesignation  
            laws, arguing that no one predesignates these specialists as  
            the first doctor they see if they are injured on the job and  
            the injured worker is still able to see a chiropractor or  
            acupuncturist during treatment.  

            Proponents view this bill as providing welcome and necessary  
            technical clean-up to existing regulatory requirements  
            affecting HCOs.  They argue that the current enrollment  
            process and duplicative data reporting requirements in statute  
            have been administratively burdensome and a stumbling block in  
            realizing the maximum efficiencies to be gained by utilizing  
            HCOs.  They believe that these modest changes will have the  
            affect of making HCOs and MPNs more user friendly, and will  
            assist in furthering the decline in workers' compensation  
            rates for employers.  

          3.  Opponent Arguments  :

            Opponents argue that this bill would undo an agreement between  
            the sponsors and the Legislature that authorized formation of  
            HCOs and gave them up to 180 days of medical control.   
            Opponents argue that although the intent of the bill is to  
            relieve HCOs from a competitive disadvantage and put them on  
            equal footing with MPNs, however, they believe this bill would  
            eliminate the minimal accountability standards of HCOs whish  
            were enacted as incentives for quality of care, and  
            essentially would encourage a race to the bottom.   
            Additionally, opponents point out that in 2005-2006 the  
            proponents of this bill did not support SB 538 (Kuehl), which  
            would have required MPNs to develop quality of care standards  
            bringing them closer to what HCOs are responsible for.  
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          Consultant: Alma Perez                                   Page 6

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            According to opponents, a study by the Commission on Health  
            and Safety & Workers' Compensation (CHSWC) cited by proponents  
            in 2005 and 2006, found that the services within HCOs are  
            superior to MPNs.  Opponents argue that if this is true, then  
            this bill is unnecessary because it would move HCOs to be more  
            like MPNs.  Opponents believe that the ability of HCOs to  
            compete with MPNs should be enhanced only if they reduce  
            employers' costs by providing good medical care and  
            facilitating injured workers' expeditious return to work.  
            Additionally, opponents argue that under SB 899, an HCO that  
            applies for certification as an MPN automatically is so deemed  
            after 60 days even if no action is taken by the administrative  
            director.  Therefore, they argue, today's HCOs are MPNs and  
            differ mainly to the extent that HCOs are accountable for  
            quality of care.   

            Opponents also indicate that there is a simultaneous effort  
            that would circumvent the Legislature and adopt  
            administratively the same or very similar changes that are in  
            this bill. Pending regulations not only would limit HCOs'  
            notice and reporting requirements, but also waive the balance  
            of their general fund loan and shift the past financial  
            obligation of profit-making HCOs to the taxpayers.  Opponents  
            of this bill are also opposed to these regulations.  Lastly,  
            opponents argue that the legislature rejected these provisions  
            three times within the last four years and should do so again  
            to reinforce legislative intent that medical providers should  
            be held to quality of care standards.  

          4.  Prior Legislation  :

            AB 871 (Keene) of 2005 - 2006: Failed passage in Senate Labor  
            Committee   
            This bill sought to make changes to the statutes governing the  
            operation of health care organizations (HCOs) within the  
            workers' compensation system to conform the provisions to the  
            statutes governing medical provider networks.  AB 871 was very  
            similar to the bill before this committee. 

                                       SUPPORT
          
          Hearing Date:  April 29, 2009                            SB 764  
          Consultant: Alma Perez                                   Page 7

          Senate Committee on Labor and Industrial Relations 
          








          Medex Healthcare, Inc. (Sponsor) 
          Small Business California (Sponsor) 
          Kaiser Permanente Medical Care Program 
          
                                     OPPOSITION
          
          California Applicants' Attorneys Association (CAAA) 
          California Nurses Association 
          California State Employees Association (CSEA) 
          National Nurses Organizing Committee 

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          Hearing Date:  April 29, 2009                            SB 764  
          Consultant: Alma Perez                                   Page 8

          Senate Committee on Labor and Industrial Relations