BILL ANALYSIS Senate Committee on Labor and Industrial Relations Mark DeSaulnier, Chair Date of Hearing: April 29, 2009 2009-2010 Regular Session Consultant: Alma Perez Fiscal:Yes Urgency: No Bill No: SB 764 Author: Negrete McLeod Version: As Amended April 22, 2009 SUBJECT Workers' compensation: health care organizations. KEY ISSUE Should the Legislature make changes to provisions governing health care organizations (HCOs) which could bring them more in alignment with the provisions governing medical provider networks (MPNs)? PURPOSE To delete certain allegedly burdensome operational requirements governing health care organizations (HCOs) in the workers' compensation system. ANALYSIS Existing law establishes a workers' compensation system, administered by the Administrative Director (AD) of the Division of Workers' Compensation (DWC), to compensate an employee for injuries that arise out of, or in the course of, employment. Employers are required to secure the payment of workers' compensation for injuries incurred by their employees. Workers' compensation insurance provides six basic benefits which include medical care, temporary disability benefits, permanent disability benefits, supplemental job displacement benefits or vocational rehabilitation and death benefits. Under existing law , employers are authorized to enter into a contract with a specialized workers' compensation health care organization (HCO) for the provision of medical services under the workers' compensation system. Eligible HCOs must be certified by the DWC for the delivery of managed care services and may include HMOs licensed by the Department of Managed Care Regulation, disability insurers licensed by the Department of Insurance, and other workers' compensation health care provider organizations (WCHCPOs). An employer's use of HCOs, among other things, does the following: Allows an employer to maintain medical control over the injured employee's workers' compensation claim for up to 180 days after an injury or illness occurs, however, the HCO is required to maintain certain standards of care as a condition of that control. Allows an employee within an HCO to predesignate a personal physician, chiropractor or acupuncturist at a facility of his or her own choosing within a reasonable geographic area to provide their medical care. Requires HCOs to provide specific information to the administrative director of the DWC including costs and utilization, rates of return to work, average time in medical treatment and other measures as determined by the AD. Under existing law , employers are authorized to establish a medical provider network (MPN) for the provision of medical services under the workers' compensation system. An MPN is an entity or group of health care providers set up by an insurer or self-insured employer and approved by DWC's administrative director to treat workers injured on the job. Under state regulations, each MPN must include a mix of doctors specializing in work-related injuries and doctors with expertise in general areas of medicine. MPNs are required to meet access to care standards which require, among other things, that: MPNs follow all medical treatment guidelines established by the DWC; MPNs allow employees a choice of provider(s) in the Hearing Date: April 29, 2009 SB 764 Consultant: Alma Perez Page 2 Senate Committee on Labor and Industrial Relations network after their first visit; MPNs must offer an opportunity for second and third opinions if the injured worker disagrees with the diagnosis or treatment offered by the treating physician. If a disagreement still exists after the second and third opinion, an injured worker in the MPN may request an independent medical review (IMR). Existing law allows an employee within an MPN to predesignate a personal physician if his or her employer provides health care coverage for non-occupational injuries and if the physician is the employee's primary care physician for health care. The use of an MPN generally allows an employer to maintain medical control for the life of the workers' compensation claim. Additionally, MPNs operate under fewer specific quality assurance and reporting requirements than do HCOs. There is no fee or assessment to establish an MPN as there is to get certified as an HCO by the DWC. Existing law establishes the Workers' Compensation Managed Care Fund containing fees charged to certified health care organizations and applicants for purposes of funding the cost of administration of certification and to repay amounts received as a loan from the General Fund. This Bill makes several changes to existing provisions regulating HCOs. Specifically, this bill: Repeals existing provisions that requires employers to give employees -- when first hired and annually thereafter -- the affirmative choice to predesignate a personal physician, personal chiropractor, or personal acupuncturist who would provide the employee with medical treatment in the event of an occupational injury. Instead, the employee would be governed by the predesignation rules applying to all other employees (including those who are in MPNs), which simply allow for an employee to predesignate their personal physician provided that the employer has Hearing Date: April 29, 2009 SB 764 Consultant: Alma Perez Page 3 Senate Committee on Labor and Industrial Relations non-occupational health care coverage, as specified. Repeals the existing requirement that employers duly notify their employees that if they choose to receive care from the HCO they must receive treatment for all occupational injuries and illnesses as prescribed by the provisions governing HCOs. Deletes the requirement that entities applying to be an HCO pay a fee to cover the cost of processing the application. Repeals the requirement that entities seeking certification as an HCO from the DWC must report information regarding medical and health care service cost and utilization, rates of return to work, average time in medical treatment, and other measures as determined by the administrative director that may have been used by the director to determine the effectiveness of the plan. Repeals existing provisions specifying that the fees and revenues collected from HCOs and applicants for certification be used to fully fund the administration of HCOs. Instead, the fees and revenues collected would only be used to repay amounts received as a loan from the General Fund. COMMENTS 1. Need for this bill? In most cases when there is a work-related injury, the injured worker is referred to, and placed under the care of, a physician chosen by the employer for the first 30 days unless the employer has established an HCO or MPN to care for their employees, or unless the employee has chosen to predesignate a personal physician for their care. As evaluated above, HCOs generally have more reporting requirements and are required to maintain a certain minimum standard of care as a condition to control an injured employee's workers' compensation claim for up to 180 days after injury. The use of an MPN, on the other Hearing Date: April 29, 2009 SB 764 Consultant: Alma Perez Page 4 Senate Committee on Labor and Industrial Relations hand, allows employers to maintain medical control for the life of the workers' compensation claim while operating under fewer specific quality assurance and reporting requirements. According to a study by the Commission on Health and Safety & Workers' Compensation (CHSWC) on HCOs, there are many positive features of the HCO system including their internal review of the quality of their health care, nurse case management, and a mandated return to work program, among other services. The report found that while HCOs have the "potential" to be beneficial for injured workers and employees, "actual results are poorly quantified and likely to be variable." CHSWC recommend that HCOs should be coordinated with MPNs to ensure that HCOs remain a competitive option for employers; however, the report did not make any recommendations to ensure timely access to quality care in either HCOs or MPNs. The bill, as amended, would make changes to provisions and requirements of HCOs making them moderately similar to the requirements of MPNs. This bill has been before this Committee and Legislature before. An almost identical measure, AB 871 (Keene), failed passage in our committee in 2005, was granted reconsideration and reheard in 2006, when it again failed. 2. Proponent Arguments : According to the author, the general purpose behind this bill is to eliminate duplicative fees and reporting requirements, and make other modifications to the laws governing HCOs, in order to maintain the viability of HCOs as a workers' compensation system of care. With its tighter regulatory oversight and certification requirements, HCOs generally provide a higher level of care, and it is in both the employers' and workers' interest to ensure that employers continue to utilize this option. Unless some of the more burdensome bureaucratic requirements are alleviated, however, more employers will simply give up and revert to MPNs. The author seeks to relieve employers from having to pay assessments twice, once for the normal assessment that all Hearing Date: April 29, 2009 SB 764 Consultant: Alma Perez Page 5 Senate Committee on Labor and Industrial Relations employers pay to fund the DWC and again when they pay fees for their HCO, by eliminating the application and renewal fees paid to the DWC for certification as a workers' compensation HCO. The author also seeks to eliminate the requirement of HCOs to make certain reports to the DWC, arguing that HCO employers are already reporting this information in electronic format to the Workers' Compensation Information System (WCIS) and requiring an additional report is unnecessary. Lastly, this bill seeks to correct a defect in that law which allows employees to predesignate an acupuncturist or a chiropractor by eliminating these specialty doctors from predesignation laws, arguing that no one predesignates these specialists as the first doctor they see if they are injured on the job and the injured worker is still able to see a chiropractor or acupuncturist during treatment. Proponents view this bill as providing welcome and necessary technical clean-up to existing regulatory requirements affecting HCOs. They argue that the current enrollment process and duplicative data reporting requirements in statute have been administratively burdensome and a stumbling block in realizing the maximum efficiencies to be gained by utilizing HCOs. They believe that these modest changes will have the affect of making HCOs and MPNs more user friendly, and will assist in furthering the decline in workers' compensation rates for employers. 3. Opponent Arguments : Opponents argue that this bill would undo an agreement between the sponsors and the Legislature that authorized formation of HCOs and gave them up to 180 days of medical control. Opponents argue that although the intent of the bill is to relieve HCOs from a competitive disadvantage and put them on equal footing with MPNs, however, they believe this bill would eliminate the minimal accountability standards of HCOs whish were enacted as incentives for quality of care, and essentially would encourage a race to the bottom. Additionally, opponents point out that in 2005-2006 the proponents of this bill did not support SB 538 (Kuehl), which would have required MPNs to develop quality of care standards bringing them closer to what HCOs are responsible for. Hearing Date: April 29, 2009 SB 764 Consultant: Alma Perez Page 6 Senate Committee on Labor and Industrial Relations According to opponents, a study by the Commission on Health and Safety & Workers' Compensation (CHSWC) cited by proponents in 2005 and 2006, found that the services within HCOs are superior to MPNs. Opponents argue that if this is true, then this bill is unnecessary because it would move HCOs to be more like MPNs. Opponents believe that the ability of HCOs to compete with MPNs should be enhanced only if they reduce employers' costs by providing good medical care and facilitating injured workers' expeditious return to work. Additionally, opponents argue that under SB 899, an HCO that applies for certification as an MPN automatically is so deemed after 60 days even if no action is taken by the administrative director. Therefore, they argue, today's HCOs are MPNs and differ mainly to the extent that HCOs are accountable for quality of care. Opponents also indicate that there is a simultaneous effort that would circumvent the Legislature and adopt administratively the same or very similar changes that are in this bill. Pending regulations not only would limit HCOs' notice and reporting requirements, but also waive the balance of their general fund loan and shift the past financial obligation of profit-making HCOs to the taxpayers. Opponents of this bill are also opposed to these regulations. Lastly, opponents argue that the legislature rejected these provisions three times within the last four years and should do so again to reinforce legislative intent that medical providers should be held to quality of care standards. 4. Prior Legislation : AB 871 (Keene) of 2005 - 2006: Failed passage in Senate Labor Committee This bill sought to make changes to the statutes governing the operation of health care organizations (HCOs) within the workers' compensation system to conform the provisions to the statutes governing medical provider networks. AB 871 was very similar to the bill before this committee. SUPPORT Hearing Date: April 29, 2009 SB 764 Consultant: Alma Perez Page 7 Senate Committee on Labor and Industrial Relations Medex Healthcare, Inc. (Sponsor) Small Business California (Sponsor) Kaiser Permanente Medical Care Program OPPOSITION California Applicants' Attorneys Association (CAAA) California Nurses Association California State Employees Association (CSEA) National Nurses Organizing Committee * * * Hearing Date: April 29, 2009 SB 764 Consultant: Alma Perez Page 8 Senate Committee on Labor and Industrial Relations