BILL ANALYSIS Ó AB 30 Page 1 Date of Hearing: March 22, 2011 ASSEMBLY COMMITTEE ON HEALTH William W. Monning, Chair AB 30 (Hayashi) - As Amended: March 14, 2011 SUBJECT : Health facilities: security plans. SUMMARY : Expands existing law regarding hospital safety and security plans to protect personnel, patients, and visitors from aggressive or violent behavior. Creates new standards to protect health care personnel employed in correctional facilities. Specifically, this bill : 1)Requires hospitals to track their response to incidents of aggressive or violent behavior against hospital personnel, patients, and visitors as part of the security and safety assessment and security plan, required under existing law, to deter and manage further aggressive or violent acts of a similar nature. 2)Requires, instead of authorizes, the security plan to include various security considerations. 3)Requires, as part of the security plan, a hospital to adopt security policies, including, but not limited to, all of the following: a) Personnel training policies designed to protect personnel, patients, and visitors from aggressive or violent behavior including education on how to recognize the potential for violence, how and when to seek assistance to prevent or respond to violence, and how to report incidents of violence to the appropriate law enforcement officials; b) A system for responding to incidents and situations involving violence or the risk of violence, including, but not limited to, procedures for rapid response by which an employee is provided with immediate assistance if the threat of violence against that employee appears to be imminent, or if a violent act has occurred or is occurring; c) A system for investigating violent incidents and situations involving violence. Requires the employer, when investigating these incidents, to interview any employee who was involved in the incident or situation; AB 30 Page 2 d) A system for reporting, monitoring, and record keeping of violent incidents and situations involving the risk of violence; e) A system for reporting incidents of violence to the Department of Public Health (DPH); and, f) Modifications to job design, staffing, security, equipment, or facilities as determined necessary to prevent or address violence against hospital employees. 4)Changes the time frame from within 72 hours to within 24 hours of the incident for hospitals to report to local law enforcement any assault or battery against a hospital employee which results in injury or involves a firearm or other dangerous weapon. 5)Requires each hospital to provide evaluation and treatment for an employee who is injured or is otherwise a victim of a violent incident. Requires the hospital, upon the request of the employee, to provide access to follow-up counseling to address trauma or distress experienced by the employee, including, but not limited to, individual crisis counseling, support group counseling, peer assistance, and professional referrals. 6)Requires that a hospital not prohibit an employee from, or take punitive or retaliatory action against an employee for, seeking assistance and intervention from local emergency services or law enforcement when a violent incident occurs. 7)Requires a hospital to report to DPH within 72 hours any incident of assault or battery against a hospital employee or patient. Requires the report to include the date and time of the incident, whether the victim was a hospital employee or a patient, the unit in which the incident occurred, a description of the circumstances surrounding the incident, and the hospital's response to the incident. 8)Requires a hospital to report to DPH within 24 hours any incident of assault or battery against a hospital employee or patient that results in injury, involves the use of a firearm or other dangerous weapon, or presents an urgent or emergent threat to the welfare, health, or safety of patients, personnel, or visitors. 9)Requires DPH to make an onsite inspection or investigation AB 30 Page 3 within 48 hours, or two business days, whichever is greater, of the receipt of a report from a hospital that indicates an ongoing, urgent, or emergent threat of imminent danger of death or serious bodily harm to patients, personnel, or visitors. 10)Stipulates that if a hospital fails to report an incident of assault and battery, DPH is authorized to assess a civil penalty against the hospital in an amount not to exceed $100.00 per day for each day that the incident is not reported following the initial 72-hour or 24-hour period. 11)Requires, beginning January 1, 2014, and annually, thereafter, DPH to report to the relevant fiscal and policy committees of the Legislature information, in a manner that protects patient and employee confidentiality, regarding incidents of violence at hospitals. Makes this reporting requirement inoperative January 1, 2018. 12)Requires all hospital employees who provide direct care to patients at least annually to receive security education and training. 13)Stipulates that members of the medical staff of each hospital and all other practitioners, including, but not limited to, nurse practitioners, physician assistants, and other personnel are required to receive the same training as that provided to hospital employees or, at a minimum, training determined to be sufficient pursuant to the security plan. 14)Requires the minimum standards for state and local correctional facilities, required under existing law, to be established by the Corrections Standards Authority (CSA) to include requirements for a safety and security plan designed to prevent and protect, from aggression and violence, health care personnel who provide care to persons confined in state and local correctional facilities, including, but not limited to, correctional treatment centers. Requires the safety and security plan to include various security considerations. 15)Requires CSA to seek advice for the safety and security plans for health care personnel from DPH, the Division of Occupational Safety and Health (Cal/OSHA), registered nurses, other relevant health care personnel, and other interested persons. AB 30 Page 4 EXISTING LAW : 1)Requires all licensed hospitals to conduct a security and safety assessment not less than annually, and using the assessment, develop and annually update a security plan to protect patients, staff, and visitors to the hospital from aggressive or violent behavior. 2)Specifies that the security and safety assessment examine trends of aggressive/violent behavior and track violent incidents at the facility. 3)Authorizes the security plan to review the hospital's physical layout, staffing, availability of security personnel, and staff training for responding to violent incidents. 4)Directs hospitals to consider applicable guidelines and standards from the DPH, Cal/OSHA, and the federal Occupational Safety and Health Administration. 5)Requires security plans to include personnel training policies designed to protect personnel, patients, and visitors. 6)Requires the hospital, in developing the plan and the assessment, to consult with affected employees, including the recognized collective bargaining agent or agents and any members of the hospital medical staff. 7)Specifies that hospital staff or contractors developing the plan be familiar with hospital operations and organization, protective equipment and alarms, management of disturbed patients and visitors, documenting and reporting of crimes, identification of aggressive and violent predicting factors, and hospital safety and emergency preparedness. 8)Requires hospitals to have sufficient personnel to provide security consistent with the security plan and security personnel to be trained in applicable techniques and skills. 9)Requires hospitals to report any assault or battery against any hospital employee which results in injury to local law enforcement within 72 hours of the incident. FISCAL EFFECT : This bill has not yet been analyzed by a fiscal committee. AB 30 Page 5 COMMENTS : 1)PURPOSE OF THIS BILL . According to the author and sponsor of this bill, the California Nurses Association (CNA), violence in health care settings has been an area of concern for some time, as risk of workplace violence is a serious occupational hazard for Registered Nurses (RNs) and other health care workers. According to CNA, countless acts of assault, battery, and aggression that routinely take place in health care settings demonstrate a frightening trend of increasing violence faced by health care workers in California and throughout the country. CNA maintains that recent incidences of violence against RNs and other health care workers has called into question the efforts of health care employers to have the appropriate standards and policies in place. According to CNA, this bill puts forth reasonable provisions that will improve the safety and security of RNs and health care workers throughout the state. 2)BACKGROUND . Data developed by the Bureau of Labor Statistics (BLS) indicate that hospital workers are at high risk for violence in the workplace. The BLS estimates that in a typical year, 2,637 nonfatal assaults are made on hospital workers in this country, a rate of 8.3 assaults per 10,000 workers. This rate is much higher than the same rate for all other private sector industries which is only two nonfatal assaults per 10,000 workers. Nurses and aides with direct patient contact are at higher risk for violence as are emergency response personnel, hospital security officers, and other providers. Violence in health care work settings has been the focus of several policy initiatives in California. In 1990 a survey of emergency departments was conducted by the California Emergency Nurses Association to determine the magnitude of violence against emergency nurses and the security practices in place at the time. This survey precipitated the passage of SB 508 (Speier), Chapter 936, Statutes of 1993, which required hospitals to conduct security assessments and develop security plans by July 1995. A follow-up survey in 2002 found that security measures had increased since passage of SB 508, but that substantial gaps still existed. SB 1083 (John. A. Perez), Chapter 506, Statutes of 2009, required hospital security and safety assessments and plans to be conducted and AB 30 Page 6 updated annually, required hospitals to consult with affected employees and members of the medical staff in developing their security plans and assessments and provided that hospital security plans could additionally include efforts to cooperate with local law enforcement regarding violent acts at a hospital facility. 3)RECENT INCIDENCES OF VIOLENCE . Several incidences of violence against health care workers have been highlighted in the media in the last six months. In October of 2010, a psychiatric nurse technician was strangled to death and robbed at Napa State Hospital. The Napa State Hospital employee was allegedly attacked by a mentally ill patient on hospital grounds. This incident was followed days later by the death of a registered nurse who was allegedly assaulted by an inmate at Contra Costa County's correctional facility in Martinez while attempting to provide him care. In November of 2010, a Santa Cruz County inmate being transported to the Santa Cruz's Dominican Hospital escaped custody outside of the hospital, using a stun gun on a sheriff's deputy and shooting at a woman who tried to help. 4)SUPPORT . CNA writes in support of this bill that in addition to countless anecdotal accounts, recent research and surveys document the prevalence of violence against health care workers in health facilities. CNA states that, according to the National Institute of Occupational Health, among California hospitals, surveillance of workplace violence events were "uncoordinated and inefficient," employee training programs rarely included review of violence trends within their specific hospital, few hospitals had effective systems to communicate about the presence of violence, and security programs and training were often less complete in psychiatric units than in emergency departments. CNA maintains that this bill will address these issues and is aimed at protecting RNs and health care workers from violence in the workplace. The United Nurses Association of California/Union of Health Care Professionals (UNAC/UHCP), the National Lawyers Guild and the Consumer Attorneys of California support this legislation and write that they believe that it will improve worker health and safety with regard to violence in health care facility workplaces. According to the UNAC/UHCP, their members report experiencing increased incidents of verbal assaults and threatening behaviors by patients, their family members and AB 30 Page 7 friends in patient care areas beyond the emergency rooms. UNAC/UHCP maintains that direct patient care staff need the skills for early detection of potential violence and the tools to address the situation and processes to engage security staff. 5)SUPPORT IF AMENDED . The Disability Rights California (DRC), while supportive of this legislation, writes that they are currently working with the sponsors of this bill to include some of their amendments. DRC would like this bill to include a training requirement in appropriate de-escalation techniques as a means of preventing violence. DRC would also like to see uniform protections for employees, patients and visitors. Finally, DRC would like this bill to include some clean-up language in existing law with respect to restraining patients. The California Psychiatric Association writes they strongly support this bill's concept of strengthening safety and security plans for state hospitals, however they recommend extending the hospital reporting requirement to DPH in the bill to monthly or quarterly in order to avoid overly administrative demands on clinical staff. 6)OPPOSITION . The California Hospital Association (CHA) writes in opposition that this bill imposes substantial burdens, without evidence that they will provide corresponding benefits, and duplicates existing law, establishing multiple conflicting oversight entities. CHA cites existing law surrounding adverse events and asserts that this bill creates redundant reporting requirements for hospitals and a redundant fine authority. CHA moreover states that under existing workers' compensation law, hospitals must provide evaluation and treatment for workplace injuries and illnesses. CHA argues that this bill is duplicative and in some respects in conflict with the workers compensation process as it authorizes the employee, rather than the healthcare provider, to dictate treatment. CHA also states that this bill requires training and education for all staff, rather than those in high risk areas. CHA maintains that this bill fails to take into account the myriad of existing training and education obligations of hospitals related to patient and staff safety. 7)RELATED LEGISLATION a) SB 60 (Evans) expresses the intent of the Legislature to AB 30 Page 8 enact legislation that would address the safety of workers and patients in state hospitals under the jurisdiction of the state Department of Mental Health. SB 60 has not yet been referred to a policy committee. b) AB 366 (Allen) requires the Department of Mental Health Director to direct the superintendent or other person in charge of each state hospital to create, implement, review, and update a system that includes measures to ensure the health and safety of both the patient population and the employees of the facility. AB 366 is currently scheduled to be heard by the Assembly Health Committee on April 5, 2011. c) AB 908 (Achadjian) states the intent of the Legislature to enact legislation that would address the safety of staff and other individuals in state hospitals under the jurisdiction of the state Department of Mental Health. AB 908 has not yet been referred to a policy committee. 8)PREVIOUS LEGISLATION . a) AB 508 (Speier), Chapter 936, Statutes of 1993, requires hospitals to conduct security assessments, develop security plans, and have sufficient personnel to provide security. Requires hospitals to report any act of assault against on-duty personnel to a local law enforcement agency within a specified time frame. b) AB 74 X1 (Speier), Chapter 19, Statutes of 1994, provides clean-up and clarification for AB 508. c) AB 1083 (John A. Perez), Chapter 506, Statutes of 2009, requires hospital security and safety assessments to be conducted not less than annually, and requires hospital security plans to be updated annually. Requires hospitals to consult with affected employees and members of the medical staff in developing their security plans. Provides that hospital security plans may additionally include efforts to cooperate with local law enforcement regarding violent acts at the facility. REGISTERED SUPPORT / OPPOSITION : AB 30 Page 9 Support California Nurses Association (sponsor) American Federation of State, County and Municipal Employees, AFL-CIO Board of Registered Nursing California Association of Psychiatric Technicians Consumer Attorneys of California National Lawyers Guild Labor & Employment Committee United Nurses Association of California/Union of Health Care Professionals Opposition California Hospital Association Analysis Prepared by : Tanya Robinson-Taylor / HEALTH / (916) 319-2097