BILL ANALYSIS Ó AB 51 Page A Date of Hearing: April 13, 2011 ASSEMBLY COMMITTEE ON LABOR AND EMPLOYMENT Sandre Swanson, Chair AB 51 (Yamada) - As Amended: March 31, 2011 SUBJECT : Payroll cards. SUMMARY : Authorizes employers to pay employee wages by means of payroll cards that meet certain specified conditions. Specifically, this bill : 1)States that nothing in current law prohibits an employer from paying an employee's wages through a payroll card program, provided that all of the following requirements are satisfied: a) The employer has obtained the employee's voluntary written consent to receive wages by payroll card, as specified b) The employer has not made participation in the payroll card program a condition of hire or continued employment. c) The employer has offered the employee, and the employee has declined, both the option of receiving his or her wages by direct deposit to a depository account of the employee's choosing and the option of receiving payment by paper check. d) The contract the employer has entered into with the issuer requires that the issuer provide the employee, at no cost to the employee, all of the following: i) The right to make at least two withdrawals per pay period from an automated teller machine (ATM) on the day of and after each deposit of wages, as specified. ii) At least one method to withdraw the entire amount of wages for each pay period. iii) A specified periodic transaction statement. iv) A transaction history for the preceding 12-month period. AB 51 Page B v) Electronic balance notifications for each day or after each transaction, at the request of the employee. vi) An annual notice by postal mail informing the employee of his or her right to request periodic statements, 12-month transaction histories, and electronic balance notifications. e) The issuer or employer does not charge the employee specified fees or charges for certain activities. f) The funds in the payroll card account do not expire, as specified. g) The payroll card account is not linked to any form of credit, including a loan against future wages or a cash advance on future wages. h) The employer honors a request by the employee to change the method of receiving wages from the payroll card account to another method that is allowed by law, within two pay periods from the time of the request. i) The payroll card account is insured by the Federal Deposit Insurance Corporation or the National Credit Union Administration on a pass-through basis to the employee. 2)Prohibits an employer or issuer from engaging in unfair, deceptive, or abusive practices in connection with offering or administering a payroll card program. 3)Specifies that provisions of existing law related to the provision by the employer of an accurate itemized wage statement apply to payment by payroll cards. 4)Makes other related and conforming changes. FISCAL EFFECT : Unknown COMMENTS : Background on Payroll Debit Cards Payroll cards or "pay cards" (also referred to as "stored-value cards") were introduced in the last decade, but have seen an AB 51 Page C increase in recent years as companies such as Visa and MasterCard began offering their own versions of the service A 2005 analysis<1> prepared by the California Research Bureau provides the following summary of the history of payroll debit cards: "Stored value cards were introduced in the early 1970s with "closed loop systems" on college campuses. Students used these cards for meals, bookstore purchases and other campus-related expenses. In a closed system (close-loop), the card can only be used for restricted purposes. More recently, there are gift certificates and gift cards that can only be used at the sponsoring merchants' locations. Other examples include mass transit cards and pre-paid phone cards. "Open loop systems," another category of stored value card, were introduced in the mid-1990s in Manhattan, New York, when Visa Cash, Mondex, and MasterCard branded cards were introduced into the market. Open system (open-loop) cards are widely used beyond the issuer's location through a universal network for PIN-based or signature-based transactions. Open loop systems were further developed and used during the 1996 Olympic games in Atlanta, by participants using a stored value card with the different merchants. According to industry estimates, more than 2,000 stored value programs are available, with roughly seven million Visa- or MasterCard- branded stored value cards in the marketplace today. Pay Cards, also known as Payroll Cards, use open loop systems. This gives the cardholder the ability to purchase items wherever merchants participate in the brand of card, whether it is Visa or MasterCard. Once a purchase has been made, the funds stored within the card are automatically deducted. The cards may also be used at ATMs to withdraw cash or get cash back from retailers. Pay Cards are being marketed by third party vendors and financial institutions to employers as a means of reducing the cost of processing paper payroll checks. In general, an employer establishes an account with a selected program ------------------------- <1> Hora, Raymond. "Pay Cards as a Payroll Option." California Research Bureau (September 2005). AB 51 Page D and the program issues the Pay Cards, although some Pay Card companies have business partners that actually issue the physical card. In order to establish an account with a Pay Card program, an employer pays an initial fee. The continuing monthly costs of Pay Cards are largely dependant on the volume of employees using the cards and the fees imposed by the program and bank. The employer deposits funds into a bank account that is managed by the Pay Card company, which issues individual Pay Cards credited with the proper payroll amount for each employee. Each cardholder is issued a Personal Identification Number (PIN) to use with the card. An employee has the choice to withdraw the funds all at once as cash or to use the card as a debit card, without needing to establish a personal banking account. Depending on the Pay Card program's cardholder fee schedules, the employee may or may not get charged a monthly fee, ATM withdrawal fee, and other fee. Pay Cards may be used at an ATM to withdraw cash or to get cash-back from participating retail stores. The purchasing power of the cardholder can extend to online payments, bill payments, and any other financial transaction. For every processed pay period, the card is either recharged physically at a designated station or electronically. A payroll program can also issue disposable cards loaded with a fixed sum instead of reloadable cards. Some programs offer the option of unnamed cards to protect the identity of the cardholder. Depending on the features of the Pay Card program, the cardholder has access to account balance and other transaction activity via the Internet or through a 1-800 number, and can transfer funds between two cards. Pay Cards generally are used wherever Visa or MasterCard is accepted (depending on the card issuer and the brand of card). These cards may be used internationally to withdraw funds or make payments if the merchant accepts the branded card. In the event that the card is lost or stolen, cardholders are usually issued a replacement card in five to ten business days." AB 51 Page E Treatment Under California Law California law currently only expressly allows for three types of payment for employment: cash, check, and direct deposit. (California Labor Code sections 213 and 226). Specifically, these provisions of law: Authorize employers to pay employee wages in cash, as long as accompanied by a written itemized statement. Authorize employers to pay employee wages by check or similar instrument, as long as it is negotiable and payable in cash, on demand, without discount, at an established place of business in the state, and is accompanied by a written itemized statement. Authorize employers to deposit employee wages directly into an account in any bank, savings and loan association, or credit union of the employee's choice in the state, provided that the employee has voluntarily authorized the deposit. The California Labor Code does not expressly allow nor restrict the usage of pay cards, or stored value cards, in compensating employee wages. Labor Code sections 221, 224 and 226 prohibit employers from charging employees to access their payroll money or from withholding any amount of an employee's wages. Under Labor Code section 212, employers are required to provide a location for employees to cash out paychecks at face value, without a discount. Section 212 legally obligates the employer to issue paychecks that are "negotiable and payable in cash, on demand, without discount, at some established place of business in the state." AB 51 Page F With respect to other states, a 2008 legislative briefing paper prepared by the American Payroll Association states the following: "The wage payment statutes in most states identify the methods of wage payment that are permitted under that state's law. At the time that most of these statutes were enacted, however, payment through a stored value card was not envisioned. In the past few years, several states have responded to the new technology by revising their wage payment statutes and regulations to expressly authorize this form of wage payment. These states include Colorado, Delaware, Kansas, Maine, Maryland, Michigan, Minnesota, Nevada, New Hampshire, North Dakota, Oklahoma Oregon, Virginia and West Virginia. In certain other states (e.g., NC, TX) , the agencies responsible for enforcing the state wage and hour laws have posted enforcement positions on their Web sites declaring that voluntary payment by debit card is a lawful method of wage payment under the state's current wage payment statute provided certain conditions are satisfied. In the remaining states, the wage payment laws uniformly permit payment by cash or check, and some form of direct deposit (either voluntary or mandatory). For purposes of this analysis, the state wage payment statutes generally fall into the following four categories: (1) statutes that permit payment by cash, check and direct deposit only; (2) statutes that allow the employer and employee to agree to other forms of wage payment; (3) statutes that permit payment by "other acknowledgements of indebtedness"; and (4) statutes that do not regulate the method of wage payment." Prior (2005) Legislation on Payroll Cards and Related Issues AB 822 (Benoit) of 2005 would have amended the Labor Code to specifically authorize an employer to deposit employee wages on electronic paycards, as specified, including a requirement that the practice be voluntarily authorized by the employee. That bill was sponsored by the California Chamber of Commerce. However, opponents expressed concerns that such legislation would circumvent the requirement that wages be payable "without discount" due to a lack of limitation on fees and other AB 51 Page G protections. At the time, opponents pointed out that the rise in the use of electronic pay cards has not been without criticism. For example, some consumer advocates have argued that this trend sends the wrong message to the working poor about the value of saving money. In addition, some critics have argued that this method of payment benefits the employers and banks more than the workers by simply shifting costs from the company to the worker. According to some advocates, banks can benefit by this method because they can invest the funds that are stored on the cards; however, workers generally do not earn interest or any of the other benefits associated with having a bank account. The committee analysis of AB 822 pointed out that Consumers Union has pointed out the following issues and questions, among others, for employers and workers to consider in contemplating the use of pay cards generally: Can the card be overdrawn? Some payroll cards are set up so that they cannot be used if there is no money in the account. Other cards allow employees to take more money out that has been paid, subject to a high overdraft fee. Some payroll cards allow for payday loans or cash advances from future paychecks that have not yet been made. These loans and advances can have high fees. If the employee owes money to the bank or company that issues the card, can it take payroll funds to repay that debt? Can other creditors reach into the account and take or freeze employee pay? Some payroll cards offer a feature for direct bill payment (such as utility bills), but other cards do not. Does the contract between the employer and the bank or pay card company protect private information about where and when employees use the card, and for what purposes? Can employees obtain all of the information about the card (including customer service) in a primary language other than English? Some pay card providers charge consumers a fee per minute to speak to a customer service representative. Testimony was taken on AB 822, but no vote was taken at the time and the bill did not pass the Legislature. AB 51 Page H A separate but related issue also arose several years ago following concerns that some banks in California were charging check-cashing fees to non-customers to cash their payroll checks. Several measures were introduced in an attempt to address these issues, including the following: SB 1188 (Florez) of 2006 would have defined "without discount" for purposes of payment of wages by check or similar instrument to mean without a fee charged by the bank or place of business at which the instrument is payable. SB 1188 passed this committee but failed passage in the Assembly Committee on Banking and Finance. SB 778 (Florez) of 2005 would have added a provision to the Financial Code to specifically prohibit a depository institution that issues paychecks on behalf of a business client from assessing any charge or fee on an individual seeking to cash a paycheck issued by the business client if the paycheck is in payment of wages due, or to become dues, or as an advance on wages to be earned. SB 778 failed passage in the Assembly Committee on Banking and Finance. SB 1916 (Florez) of 2004 would have required the state to make fee-free paycheck cashing services to its employees. SB 1916 was referred to the Assembly Committee on Banking and Finance but was never heard. SB 1904 (Florez) of 2004 had many versions. Originally, the bill would have prohibited a bank from charging an individual who lacked an account at that bank a fee for cashing his or her paycheck if that paycheck was provided to the employee by a business client of the bank. However, the bill was subsequently amended in the Assembly Committee on Banking and Finance to instead exempt employers from the provisions of Labor Code Section 212(a) if they offered direct deposit to their employees and either (1) advised the employees that a transaction fee could be avoided if the employee authorized the direct deposit, (2) agreed to pay the transaction fee, or (3) arranged with the financial institution to avoid the transaction fee. SB 1904 was re-referred to this committee. However, it was subsequently amended on August 9, 2004 back to the prior version of the bill and re-referred back to the Assembly Committee on Banking and Finance where it failed passage. AB 51 Page I The Subsequent (2008) Division of Labor Standards Enforcement Opinion Letter Despite the fact that the 2005 legislation did not pass the Legislature, in 2008 the Division of Labor Standards Enforcement (DLSE) issued an opinion letter in response to an inquiry from two companies<2> concerning whether the use of "payroll debit cards" and "paycards" complies with California law. DLSE stated that the payroll cards at issue in that case involved both the direct deposit of wages and a means of accessing those wages using an electronic card. Accordingly, they stated that the program must satisfy the requirements set for in Labor Code section 213(d) for direct deposit, including that the employee participation be voluntary. DLSE also indicated that the "voluntariness" requirement was also in accord with the requirements of the federal Electronic Fund Transfer Act (EFTA) 15 U.S.C. Section 1693 et seq. The EFTA is implemented and administered by the Board of Governor of the Federal Reserve System (FRB) through "Regulation E" (12 CFR Part 205), which was amended in July 2007 to expressly make "payroll cards" subject to the EFTA. Therefore, in its opinion letter DLSE stated the following: "Employee choice is thus a fundamental condition for payment methods utilizing direct deposits under California wage payment law. Also, the optional nature of an employee's participation is further mandated under FRB's Regulation E which states: 'No financial institution or other person may require a consumer to establish an account for receipt of electronic fund transfers with a particular institution as a condition of employment or receipt of governmental benefit.' (12 CFR § 205.10(e)? ?Since an employee's participation in the payroll card program is optional and provided that the employee has voluntarily and specifically authorized the deposit, the payroll card programs simply provide another --------------------------- <2> The opinion letter was directed to two payroll card provider companies, rather than to an employer or employers. AB 51 Page J alternative for employees to receive their wage payments by direct deposit. Thus, the two programs sufficiently satisfy the voluntary requirement in Labor Code section 213(d)." In addition, the DLSE opinion letter stated that the program must satisfy the requirements for payment using an acknowledgment of indebtedness under section 212(a) such as the requirement that wages be payable in cash, on demand, without discount, at an established place of business in the state. According to DLSE's letter, one transaction each pay period without fees satisfied the requirement that wages be payable on demand without discount. Was the 2008 DLSE Opinion Letter Even Valid? The general legality and applicability of DLSE opinion letters is subject to some debate. This may be especially true in this case in light of the fact that previous legislative proposals to specifically authorize payroll cards did not pass the Legislature. Therefore, since the statute is silent, some may disagree with DLSE's legal opinion that such a form of payment is lawful under existing California law (or even whether they had authority to issue such an opinion letter in the first place). AB 1591 (Yamada) from 2010 Last year, AB 1591 (Yamada) would have prohibited an employer from requiring an employee to receive his or her wages by payroll card unless the employee voluntarily agreed in writing to do so and the employer offered the employee an alternative lawful method to receive his or her wages. AB 1591 was set but not heard in the Assembly Committee on Labor and Employment. ARGUMENTS IN SUPPORT : According to the author, payroll cards - cards issued by an employer in lieu of wages that functions similar to an ATM or debit card - have grown in use among employers seeking to find an alternative to paper checks when paying employees that cannot or do not want to receive their wages through direct deposit. This method of payment has many advantages to employers as it is cheaper than issuing paper checks and simpler for the employer AB 51 Page K to ensure wages are delivered. The author states that, despite the advantages payroll cards provide to employers, employees can often encounter problems receiving their full wages using these cards. Fees on ATM withdrawals, statements of account activity, point of purchase sales, and even the simple act of checking on the balance of the card can substantially reduce the final amount of wages received through this program. In addition, the employees that commonly receive payroll cards are those earning minimum wage and do conduct business with a bank because they cannot afford to lose even a small fraction of their wages to banking fees. The author states that current California Law is silent on the use of payroll cards. Therefore, it is unclear what protections, if any, exist for employees receiving their wages by payroll card; what standards, if any, exist for the use of a payroll card program for an employer; or if the payroll card method is a legal method for paying employee wages in California. This uncertainty has resulted in the numerous fee problems for employees and many issues for employers as well. Given that there is not a definitive statute that addresses the use of payroll cards, only the courts can determine the legal boundaries of the payroll card method of payment. Disputes over payroll cards and their use are restricted to resolution through civil suits. This makes restitution for the employee and employer defense against spurious claims, a costly recourse for both parties. Therefore, the author argues that this bill solves these problems by establishing clear guidelines for employers that also protect employees from excessive fees. This bill would also clarify that the payroll card method for the payment of employee wages is legal in California ARGUMENTS IN OPPOSITION : Opponents contend that the use of payroll cards is already valid and lawful under Labor Code Sections 212 and 213 and the DLSE opinion letter discussed above. Similar to other alternative methods of payment, such as direct deposit, an employer must simply obtain the employee's un-coerced consent, provide at least one withdrawal of the wages from the card without any fees, and provide an itemized wage statement. AB 51 Page L Opponents argue, however, that under this bill such restrictions on the use of payroll cards would be significantly increased. Despite the fact that receipt of wages on a payroll card by an employee would still be voluntary, this bill would require employers and/or issuers to: (1) obtain the employee's consent only after fully disclosing every potential fee, including the dollar amount, for which the employee may be charged through use of the payroll card; (2) offer other methods of payment first such as direct deposit; (3) issue monthly and/or annual statements regarding transactions on the account; and (4) issue daily electronic notifications of transactions. This bill would also basically prohibit issuers or employers from charging any fees to the employee for the use of the payroll card, regardless of the number of transactions. Opponents contend that these burdensome restrictions on the use of payroll cards will discourage employers from even contemplating the use of this method of payment, thereby denying employees a beneficial and useful method upon which to receive their wages. Opponents also state that from a financial institutions perspective, this bill is unworkable. First, the bill prohibits the charging of a point of sale fee (POS). This is a fee that is charged by someone other than the financial institution; however, this bill requires the financial institution to prevent a fee that cannot be prevented by the financial institution. Second, the bill prohibits fees for overdrawing the payroll card. Ensuring that payroll cards do not overdraft is difficult because the processing of POS transactions my lag behind the withdrawal of funds at ATMs, therefore the financial institution may not have the real-time balance at the time of the ATM withdrawal, which may result in an overdraft. Ensuring that the balance is not overdrawn is ultimately the responsibility of the card holder and they should not be immune from service fees that are paid by checking account holders that overdraw their accounts. Third, the bill contains conflicting provisions relating to ATM fees. The measure allows the charging of an ATM fee after the first two free withdrawals during a pay period; however, the bill in another provision bans the charging of an ATM and POS fee entirely. Finally, the bill adds conflicting responsibilities than what is required under the Federal Reserve's amendments to Regulation E relating to payroll cards. This regulation, which implements the federal Electronic Funds Transfer Act, gave payroll card holders the same consumer protections credit and debit card holders have with respect to AB 51 Page M withdrawals, dispute resolution, and periodic statements. In summary, opponents conclude that this bill places overly burdensome restrictions on employers and financial institutions regarding the use of payroll cards that renders this method of payment of wages essentially obsolete, and conflicts with federal regulations. REGISTERED SUPPORT / OPPOSITION : Support California Labor Federation, AFL-CIO (co-sponsor) Consumers Union (co-sponsor) Opposition Associated Builders and Contractors of California California Bankers Association California Chamber of Commerce California Farm Bureau Federation California Grocers Association California Retailers Association MasterCard Worldwide Visa Analysis Prepared by : Ben Ebbink / L. & E. / (916) 319-2091