BILL ANALYSIS Ó Senate Committee on Labor and Industrial Relations Ted W. Lieu, Chair Date of Hearing: June 22, 2011 2011-2012 Regular Session Consultant: Gideon L. Baum Fiscal:Yes Urgency: No Bill No: AB 51 Author: Yamada Version: As Amended May 31, 2011 SUBJECT Payroll cards. KEY ISSUE Should the Legislature explicitly legalize payroll cards for the purposes of wage payment to workers, as well as regulate the fees the payroll card vendor may charge workers? PURPOSE To explicitly legalize payroll cards and minimize the fees which may be charged for their use. ANALYSIS Existing law prohibits any person, or agent or officer thereof, from issuing wages due or as an advance on wages to be earned any order, check, draft, note, memorandum, or other acknowledgment of indebtedness, unless it is negotiable and payable in cash, on demand, without discount, and at the time of its issuance and for a reasonable time thereafter, which must be at least 30 days. (Labor Code §212) Existing law requires every employer shall, semimonthly or at the time of each payment of wages, furnish each of his or her employees, either as a detachable part of the check, draft, or voucher paying the employee's wages, or separately when wages are paid by personal check or cash, an accurate itemized statement in writing. This statement must include, among other things, gross and net wages earned, hour worked, and any deductions that were taken. (Labor Code §226) This bill would explicitly allow employers to utilize payroll cards as a method of payment to employees, as specified. Specifically, this bill would: 1) Require that the employer has obtained the employee's voluntary written consent to receive wages by payroll card; 2) Requires that the employer has offered the employee, and the employee has declined both the option of receiving his or her wages by direct deposit to a depository account of the employee's choosing and the option of receiving payment by paper check; 3) Prior to obtaining the employee's consent, the employer must provide the employee, in the language the employer normally uses to communicate employment-related information to the employee, all of the following information: a) A description, stated in plain language, of the employee's options for receiving wages. b) The terms and conditions of the payroll card account, including a clear, conspicuous, and complete itemized list, in a form the employee may retain for his or her records, of any fees that may be deducted from the employee's payroll card account by the issuer. The list shall state the dollar amount of each fee. 1) The payroll card contract the employer has entered into with the issuer requires that the issuer provide the employee, at no cost to the employee, all of the following: a) The right to make at least two withdrawals per pay period from an automated teller machine (ATM). b) At least one method to withdraw the entire amount of wages for each pay period. Hearing Date: June 22, 2011 AB 51 Consultant: Gideon L. Baum Page 2 Senate Committee on Labor and Industrial Relations c) A periodic statement at least once each month, which must include all transactions during the statement period, including deposits, withdrawals, fees charged, and other transactions affecting the payroll card account. The employee may choose to decline to receive statements. d) A transaction history for the 12-month period preceding the request, at the request of the employee. e) Electronic balance notifications for each day or after each transaction, at the request of the employee. f) An annual notice by postal mail informing the employee of his or her right to request periodic statements, 12-month transaction histories, and electronic balance notifications. 1) Prohibits the following fees: a) An application, initiation, loading, participation, or other fee to receive wages or to obtain the payroll card. b) A fee for a point-of-sale transaction, unless the fee is charged by a person that accepts credit or debit cards for the transaction and the employee initiated the transaction. c) A fee to withdraw funds from a teller or ATM within the network of the financial institution providing the payroll card account. d) An overdraft, shortage, or low-balance fee. e) A fee for a declined transaction. f) A fee for account inactivity. g) A fee for the first three telephone calls to a live customer service representative per pay period. Hearing Date: June 22, 2011 AB 51 Consultant: Gideon L. Baum Page 3 Senate Committee on Labor and Industrial Relations h) A fee to access balance or other account information online, by an interactive voice response system, or by any other automated system offered in conjunction with the payroll card, or at an ATM in the network of the issuer. i) A fee for a written statement or a transaction history. j) A fee to close the payroll card account or issue payment of the remaining balance by check or other means. aa) A fee to provide at least one replacement card each year. bb) A fee not expressly identified by type and amount in the contract between the employer and the issuer. cc) A fee for using a method, offered by the employer, to withdraw the entire amount of wages for each pay period. 1) Prohibits the expiration of the funds in the payroll card account do not expire; 2) Prohibits the linking of the payroll card account to any form of credit, including a loan against future wages or a cash advance on future wages. 3) Requires the employer to honor a request by the employee to change the method of receiving wages from the payroll card account to another method that is allowed by law, within two pay periods from the time of the request. 4) Requires that the payroll card account is insured by the Federal Deposit Insurance Corporation or the National Credit Union Administration on a passthrough basis to the employee. 5) Requires that the payroll card account complies with all federal law applicable to direct deposit; Hearing Date: June 22, 2011 AB 51 Consultant: Gideon L. Baum Page 4 Senate Committee on Labor and Industrial Relations 6) Clarifies that payroll card accounts still require a paystub; and 7) Empowers the Division of Labor Standards Enforcement (DLSE) to create and enforce further regulations regarding payroll card wage payments that are consistent with this section. COMMENTS 1. History of the Payroll Card: A 2005 analysis prepared by the California Research Bureau provides the following summary of the history of payroll cards: "Stored value cards were introduced in the early 1970s with "closed loop systems" on college campuses. Students used these cards for meals, bookstore purchases and other campus-related expenses. In a closed system (close-loop), the card can only be used for restricted purposes. More recently, there are gift certificates and gift cards that can only be used at the sponsoring merchants' locations. Other examples include mass transit cards and pre-paid phone cards. "Open loop systems," another category of stored value card, were introduced in the mid-1990s in Manhattan, New York, when Visa Cash, Mondex, and MasterCard branded cards were introduced into the market. Open system (open-loop) cards are widely used beyond the issuer's location through a universal network for PIN-based or signature-based transactions. Open loop systems were further developed and used during the 1996 Olympic games in Atlanta, by participants using a stored value card with the different merchants. According to industry estimates, more than 2,000 stored value programs are available, with roughly seven million Visa- or MasterCard- branded stored value cards in the marketplace today. Pay Cards, also known as Payroll Cards, use open loop systems. This gives the cardholder the ability to purchase items Hearing Date: June 22, 2011 AB 51 Consultant: Gideon L. Baum Page 5 Senate Committee on Labor and Industrial Relations wherever merchants participate in the brand of card, whether it is Visa or MasterCard. Once a purchase has been made, the funds stored within the card are automatically deducted. The cards may also be used at ATMs to withdraw cash or get cash back from retailers. In a 2004 Washington Post article discussing payroll cards, it notes that as of that year only 2.2 million cards were in use nationally, but it was expected to grow to 7 million by 2006. Also discussed in the bill was the target constituency for payroll cards: workers and their families who are unbanked or underbanked, which are defined by the FDIC as individuals or families that have a checking or savings account but rely on alternative financial services, such as payday loans, rent-to-own agreements, or pawn shops at least once or twice a year. 2. How do Payroll Cards Work? Typically, an employer contracts with a payroll card vendor to supply payroll cards to his or her workers. The employer then sends the company's payroll to the vendor, who electronically deposits the funds onto the payroll cards. This process is significantly cheaper than cutting payroll checks. For example, on Visa's payroll card website, Visa advertises that they can deposit funds via payroll cards for 35 cents. Paychecks, on the other hand, average about $1 or $2. The employer also pays a fee to set the payroll card system up, but according to the examples provided by the California Research Bureau, these fees are still less than cutting paychecks. Unlike a bank account or debit card, however, payroll cards can have unique fees. For example, payroll cards can have a monthly maintenance fee, irrespective of balance, which many banks and credit union do not charge for their checking accounts. Cards also charge a point of sale (POS) fee, which debit cards generally do not charge. There can also be additional fees if the customer requests cash-back at the point of sale. According to the American Payroll Association, any and all fees that a worker may be subject to due to the use of a payroll card are negotiated between the vendor and Hearing Date: June 22, 2011 AB 51 Consultant: Gideon L. Baum Page 6 Senate Committee on Labor and Industrial Relations the employer and found in the initial contract. 3. What is the Legal Status of Payroll Cards? As discussed above, existing law only provides for cash and its equivalents, which can include checks or direct deposit. As payroll cards are quite new, this technology is not directly dealt with in statute. However, a 2008 Division of Labor Standards Enforcement (DLSE) letter appears to license payroll cards as a legal technology for the payment of wages. However, the letter was quite specific to the circumstances provided: that the use of the cards was voluntary; that the funds were FDIC insured; that direct deposit was offered and rejected; that the payroll cards allowed for one transaction without a fee, allowing the worker to remove their funds and place in another bank; and that an electronic paystub be included with the payroll card. However, it should be noted that the analysis conducted for this bill by staff of the Assembly Committee on Labor and Employment suggested that the legality of this opinion letter was subject to debate, as the statute is silent and does not deal directly with the concept of payroll cards explicitly. 4. How does AB 51 Fit in this Legal Structure? AB 51 impacts existing law in several ways: first, it explicitly legalizes payroll cards. Second, it codifies several aspects of the 2008 DLSE opinion letter: the use of the card must be voluntary; direct deposit must be offered and rejected; the funds can be removed without a fee; and it explicitly mandates the inclusion of a paystub. However, AB 51 also goes beyond this by regulating the fees that can be charged. Whereas these fees would currently be negotiated between the employer and the payroll card vendor, AB 51 would create explicit prohibitions on fees for a variety of uses, including customer service fees, paper statement fees, or fees for point-of-sale purchases, unless credit or debit card purchases would be subject to the same fee. Hearing Date: June 22, 2011 AB 51 Consultant: Gideon L. Baum Page 7 Senate Committee on Labor and Industrial Relations 5. Possible Amendments: On page 3, lines 18-21, the bill requires that the employer offers, and the employee rejects, direct deposit and paper checks. As the bill is currently written, however, this offer would occur AFTER the employee voluntarily adopts the payroll card as their method for receiving wages. The Committee may wish to consider striking the language on page 3, lines 18-21 and including that language with the initial voluntary adoption. As such, on page 2, starting at line 24, the bill would read as follows: (b) Notwithstanding Section 212, an employer may pay an employee's wages through a payroll card program if all of the following requirements are satisfied: (1) The employer has obtained the employee's voluntary written consent to receive wages by payroll card. Prior to obtaining the employee's consent, the employer shall:provide the employee, in the language the employer normally uses to communicate employment-related information to the employee, all of the following information:(A) Offer the employee, and the employee declines, both the option of receiving his or her wages by direct deposit to a depository account of the employee's choosing and the option of receiving payment by paper check.(A)(B) Provide the employee, in the language the employer normally uses to communicate employment-related information to the employee,Aa description, stated in plain language, of the employee's options for receiving wages.(B)(C) Provide the employee, in the language the employer normally uses to communicate employment-related information to the employee,Thethe terms and conditions of the payroll card account, including a clear, conspicuous, and complete itemized list, in a form the employee may retain for his or her records, of any fees that may be deducted from the employee's Hearing Date: June 22, 2011 AB 51 Consultant: Gideon L. Baum Page 8 Senate Committee on Labor and Industrial Relations payroll card account by the issuer. The list shall state the dollar amount of each fee.(C)(D) Provide the employee, in the language the employer normally uses to communicate employment-related information to the employee,Aa list of the services available to the employee pursuant to paragraph (4). 6. Proponent Arguments : According to the author, payroll cards have grown in use among employers seeking to find an alternative to paper checks when paying employees that cannot or do not want to receive their wages through direct deposit. This method of payment has many advantages to employers as it is cheaper than issuing paper checks and simpler for the employer to ensure wages are delivered. The author states that, despite the advantages payroll cards provide to employers, employees can often encounter problems receiving their full wages using these cards. Fees on ATM withdrawals, statements of account activity, point of purchase sales, and even the simple act of checking on the balance of the card can substantially reduce the final amount of wages received through this program. The author states that current California Law is silent on the use of payroll cards. Therefore, it is unclear what protections, if any, exist for employees receiving their wages by payroll card; what standards, if any, exist for the use of a payroll card program for an employer; or if the payroll card method is a legal method for paying employee wages in California. This uncertainty has resulted in the numerous fee problems for employees and many issues for employers as well. Given that there is not a definitive statute that addresses the use of payroll cards, only the courts can determine the legal boundaries of the payroll card method of payment. Disputes over payroll cards and their use are restricted to resolution through civil suits. This makes restitution for the employee and employer defense against spurious claims, a Hearing Date: June 22, 2011 AB 51 Consultant: Gideon L. Baum Page 9 Senate Committee on Labor and Industrial Relations costly recourse for both parties. Therefore, the author argues that this bill solves these problems by establishing clear guidelines for employers that also protect employees from excessive fees. This bill would also clarify that the payroll card method for the payment of employee wages is legal in California. Additionally, the City and County of San Francisco has taken a "support if amended" position, asking that the requirement of an offer of wage payment through a paper check be removed, as well as the removal of the requirement that the employee's consent to the payroll card be in writing. 7. Opponent Arguments : Opponents contend that the use of payroll cards is already valid and lawful under Labor Code Sections 212 and 213 and the DLSE opinion letter discussed above. Similar to other alternative methods of payment, such as direct deposit, an employer must simply obtain the employee's un-coerced consent, provide at least one withdrawal of the wages from the card without any fees, and provide an itemized wage statement. This bill would also basically prohibit issuers or employers from charging any fees to the employee for the use of the payroll card, regardless of the number of transactions. Opponents contend that these burdensome restrictions on the use of payroll cards will discourage employers from even contemplating the use of this method of payment, thereby denying employees a beneficial and useful method upon which to receive their wages. Opponents also state that from a financial institutions perspective, this bill is unworkable. First, the bill prohibits fees for overdrawing the payroll card. Ensuring that payroll cards do not overdraft is difficult because the processing of POS transactions my lag behind the withdrawal of funds at ATMs, therefore the financial institution may not have the real-time balance at the time of the ATM withdrawal, which may result in an overdraft. Ensuring that the balance is not overdrawn is ultimately the responsibility of the card Hearing Date: June 22, 2011 AB 51 Consultant: Gideon L. Baum Page 10 Senate Committee on Labor and Industrial Relations holder and they should not be immune from service fees that are paid by checking account holders that overdraw their accounts. Second, the bill contains conflicting provisions relating to ATM fees. The measure allows the charging of an ATM fee after the first two free withdrawals during a pay period; however, the bill in another provision bans the charging of an ATM and POS fee entirely. Finally, the bill adds conflicting responsibilities than what is required under the Federal Reserve's amendments to Regulation E relating to payroll cards. This regulation, which implements the federal Electronic Funds Transfer Act, gave payroll card holders the same consumer protections credit and debit card holders have with respect to withdrawals, dispute resolution, and periodic statements. 8. Prior Legislation : AB 1591 (Yamada) of 2010 would have prohibited an employer from requiring an employee to receive his or her wages by payroll card unless the employee voluntarily agreed in writing to do so and the employer offered the employee an alternative lawful method to receive his or her wages. AB 1591 was set but not heard in the Assembly Committee on Labor and Employment. SUPPORT California Labor Federation, AFL-CIO (Sponsor) American Federation of State, County and Municipal Employees, AFL-CIO CA Conference Board of the Amalgamated Transit Union CA Conference of Machinists California Nurses Association California Professional Firefighters California School Employees Association, AFL-CIO California State Pipe Trades Council California Teamsters Public Affairs Council Consumers Union Engineers and Scientist of California Hearing Date: June 22, 2011 AB 51 Consultant: Gideon L. Baum Page 11 Senate Committee on Labor and Industrial Relations International Brotherhood of Electrical Workers International Longshore and Warehouse Union Professional and Technical Engineers, Local 21 UNITE HERE! United Food and Commercial Workers-Western States Conference Utility Workers Union of America, Local 132 Western State Council of Sheet Metal Workers SUPPORT (IF AMENDED) City and County of San Francisco OPPOSITION Associated Builders and Contractors of California California Association of Bed & Breakfast Inns California Bankers Association California Chamber of Commerce California Farm Bureau Federation California Grocers Association California Hotel & Lodging Association California Independent Bankers Association California Retailers Association Greater Fresno Area Chamber of Commerce MasterCard Worldwide Pacific Association of Building Service Contractors Visa Hearing Date: June 22, 2011 AB 51 Consultant: Gideon L. Baum Page 12 Senate Committee on Labor and Industrial Relations