BILL ANALYSIS                                                                                                                                                                                                    Ó







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        |Hearing Date:June 20, 2011         |Bill No:AB                         |
        |                                   |278                                |
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                      SENATE COMMITTEE ON BUSINESS, PROFESSIONS 
                               AND ECONOMIC DEVELOPMENT
                          Senator Curren D. Price, Jr., Chair
                                           

                           Bill No:        AB 278Author:Hill
                     As Introduced:     February 8, 2011Fiscal:Yes

        
        SUBJECT:    Department of Real Estate:  Administrative fines. 
        
        SUMMARY:  Authorizes the Real Estate Commissioner to adopt regulations 
        to establish a system for the issuance of citations and fines of up to 
         $1,000  to licensees, and to include an order of abatement, if a 
        licensee of the Department of Real Estate is in violation of the Real 
        Estate Law.  

        Existing law Real Estate Law:
        
        1) Establishes in the Business, Transportation and Housing Agency 
           (BT&H) the Department of Real Estate (DRE), the chief officer 
           of which is the Real Estate Commissioner (Commissioner) and 
           specifies that the Commissioner, through the Department, is 
           responsible for the regulation of real estate transactions and 
           licensure of real estate agents, brokers and salespersons.

        2) Provides that the Commissioner shall enforce the provisions of 
           the Real Estate Law and has full power to regulate and control 
           the issuance and revocations, both temporary and permanent, of 
           all licenses to be issued, and to perform all other acts and 
           duties provided under the Real Estate Law.  (Business and 
           Professions Code (BPC) § 10071)

        3) Provides that the Commissioner may suspend or revoke a real estate 
           license, or deny the issuance of a license to an applicant, who has 
           violated any of the provisions of the Real Estate Law as specified, 
           or other laws as specified, or may suspend or revoke the license of 
           a corporation, or deny the issuance of a license to a corporation, 
           if an officer, director or person owning 10 percent or more of the 





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           corporation's stock has violated any of those provisions as 
           specified.  (BPC § 10177)

        4) Makes any person, including officers, directors, agents or 
           employees of corporations, who willfully violates or knowingly 
           participates in the violation of the Real Estate Law shall be 
           guilty of a misdemeanor punishable by a fine not exceeding ten 
           thousand dollars ($10,000), or by imprisonment in the county 
           jail not exceeding six months, or by a fine and imprisonment.  
           (BPC § 10185)

        5) Provides that the Attorney General (AG) shall render to the 
           Commissioner opinions upon all questions of law relating to the 
           construction or interpretation of the Real Estate Law, or 
           arising in the administration thereof that may be submitted to 
           him by the Commissioner.  The AG shall also act as the attorney 
           for the Commission in all actions and proceedings brought by or 
           against him under or pursuant to any provision of the Real 
           Estate Law.  (BPC § 10079)

       6)Provides that any board, bureau, or commission within the DCA may 
          establish, by regulation, a system for the issuance to a licensee of 
          a citation which may contain an order of abatement or an order to 
          pay an administrative fine assessed by the board, bureau, or 
          commission where the licensee is in violation of the applicable 
          licensing act or any regulation adopted pursuant thereto.  Specifies 
          the procedures to be followed in both the issuance of the citation 
          and fine, and appeal of the citation or fine assessment and provides 
          that the administrative fine assessed may not exceed  $5,000  .  (This 
          citation and fine authority, however, does not prevent a board, 
          bureau, or commission from establishing by statute their own 
          citation and fine authority, as long as it is consistent with the 
          aforementioned procedures.)  (BPC § 125.9)

       7)Provides that any board, bureau, or commission within the DCA may, in 
          addition to the administrative citation system authorized by Section 
          125.9 (as against licensees, Item #6, above), also establish, by 
          regulation, a similar system for issuance of an administrative 
          citation to an  unlicensed person  who is acting in the capacity of a 
          licensee under the jurisdiction of that board, bureau, or 
          commission.  The administrative citation system shall meet the 
          requirements of Section 125.9 above.  However, the establishment of 
          an administrative citation system for unlicensed activity does not 
          preclude the use of other enforcement statutes for unlicensed 
          activities at the discretion of the board, bureau, or commission.  
          (BPC § 148)





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        This bill:

        1)Authorizes the Commissioner to adopt regulations that establish a 
          system for issuing citations to licensees in violation of the Real 
          Estate Law or any regulation adopted under the law, and to issue 
          such citations except where violations have resulted in serious 
          financial loss to the member of the public.  A citation may contain 
          an order of abatement or an order to pay an administrative fine.

        2)Requires the system for issuing citations to satisfy the following 
          conditions:

           a)   Citations shall be in writing and describe the nature of the 
             violation, including reference to the provision of law that was 
             violated;

           b)   Citations shall, when appropriate, contain an order of 
             abatement fixing a reasonable time for abatement;

           c)   Administrative fines must not exceed one thousand dollars 
             ($1,000) for each inspection or each investigation made with 
             respect to the violation.  The Commissioner must consider several 
             factors in assessing a fine, as specified;
         
           d)   Citations or fine assessments must inform licensees of the 
             appeal process for contested violations, which provides that a 
             hearing may be requested by written notice to the Commissioner 
             within 30 days of the date the fine or assessment is issued.  
             Payment of a fine shall not constitute an admission of the 
             violation charged and shall not be reported in the DRE real 
             estate bulletin.

           e)   The Commissioner may take disciplinary action if a licensee 
             fails to pay a fine within 30 days of the assessment date, unless 
             the citation is being appealed.  If a citation is not contested 
             and a fine is not paid, the fine shall be added to the license 
             renewal fee.  A license shall not be renewed without payment of 
             the renewal fee and fine.

        3)Allows the following:  citations to be issued without the assessment 
          of an administrative fine; a fine assessment to be limited to 
          particular violations of the Real Estate Law; and, notice to be 
          given to a broker when a citation is issued to a salesperson or 
          broker associate employed by the broker.






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        4)Specifies that, if a fine is paid to satisfy an assessment based on 
          the finding of a violation, payment of the fine shall be represented 
          as satisfactory resolution of the matter for purposes of public 
          disclosure.

        5)Requires administrative fines to be credited to the Recovery Account 
          of the Real Estate Fund and, upon legislative appropriation, to be 
          available for expenditure under the Real Estate Recovery Program.

        6)Specifies that the establishment of an administrative citation 
          system does not preclude the use of other disciplinary authority of 
          the Commissioner.

        7)Allows the Commissioner to adopt regulations to establish a similar 
          administrative citation system for  unlicensed persons  acting in the 
          capacity of a licensee, as specified.

        FISCAL EFFECT:  According to the Assembly Appropriations Analysis of 
        May 18, 2011, the DRE takes approximately 1,000 disciplinary actions 
        per fiscal year.  If 10% of those actions result in a citation and/or 
        fine at the proposed maximum of $1,000 each it would result in 
        approximately $100,000 in additional revenue for the Recovery Account 
        in the Real Estate Fund.  The workload associated with promulgating 
        the required regulations and establishing the new citations process 
        would be minor and absorbable within existing resources.

        COMMENTS:
        
        1. Purpose.  The Author is the Sponsor of this measure and states:  
           "While the Real Estate Commissioner has authority to enforce real 
           estate law, he or she has a relatively narrow number of options for 
           imposing discipline and penalties.  AB 278 would allow for the 
           issuance of a citation and a fine for relatively minor violations 
           that have not resulted in harm to the public.  AB 278 would provide 
           a type of "fix-it ticket" that could be levied without the 
           necessity of a long drawn out hearing and review process.  While 
           certainly appropriate for more serious violations, such a time 
           consuming process does not serve either the general public or the 
           regulated community in the most efficient manner in all cases.  AB 
           278 will allow the Commissioner to discipline minor transgressions 
           while focusing valuable investigative resources on more serious 
           violations."

        2. Background.  In 1986,  SB 2335  (Montoya, Chapter 1379, Statutes of 
           1986) established a uniform citation and fine system for the 
           Department of Consumer Affairs (DCA), and for all the boards, 





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           bureaus, committees and the commission under the DCA.  The amount 
           of the fines at that time was limited to  $2,500  .  (The limitation 
           on fines was raised to  $5,000  in 2004.)  According to the DCA at 
           the time, numerous agencies are required to initiate formal 
           disciplinary action, which is extremely costly to the agency as 
           well as the licensee, or issue a letter of warning.  Since the 
           majority of complaints received by most agencies are "minor" 
           violations which normally would not warrant formal disciplinary 
           action, the agency is only able to issue a letter of warning.  
           Although a letter of warning may have some educational value, in 
           many cases it is ineffectual.  According the DRE, the agencies 
           should have stronger sanctions available to them to more 
           effectively correct and educate licensees who choose to violate the 
           law.  Typically, these types of sanctions will deter further 
           violations and avoid the necessity for formal disciplinary expenses 
           following repeated warnings.

        3. Previous Legislation.   SB 1737  (Machado, Chapter 286, Statutes of 
           2008) allowed the DRE to ban from real estate-related employment 
           for up to three years anyone found guilty of violating the Real 
           Estate Law or any crime related to the qualification or duties of a 
           licensee.  The bill allowed the DRE to suspend or revoke a license 
           if the licensee provides an inaccurate opinion of value for a short 
           sale for specified purposes, and required notice to all parties in 
           a real estate transaction when the same person arranges financing 
           and acts as the buyer's agent, seller's agent, or both.

         AB 1830  (Lieu, Bass, Nava and Wolk) of 2008, authorized the 
           Commissioners of the DRE, the Department of Financial Institutions, 
           and the Department of Corporations to suspend or revoke licenses 
           for violations of specified federal lending laws or regulations, 
           and defined the term "higher-priced mortgage loan," as specified.  
           This bill was vetoed by the Governor.

         AB 2454  (Emmerson, Chapter 279, Statutes of 2008) increased the limit 
           on the amount for which the Recovery Account may be liable and 
           deleted obsolete provisions relating to a cause of action brought 
           prior to January 1, 1980.

         AB 840  (Emmerson, Chapter 140, Statutes of 2007) authorized the 
           Commissioner to suspend or revoke the license of a real estate 
           licensee or a mineral, oil and gas licensee, or deny issuance of 
           the license to an applicant, if the applicant or licensee has been 
           found guilty of a felony or a crime substantially related to the 
           qualification, functions, or duties of the real estate license or 
           the mineral, oil and gas license.





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        4. Related Legislation This Session.   SB 53  (Calderon and Vargas) 
           authorizes the Commissioner to issue citations to unlicensed 
           persons engaging in activities for which a real estate license is 
           required or to licensees in violation of any provision of the Real 
           Estate Law or any rule or order thereunder.  The bill allows 
           citations to include an administrative penalty of up to  $2,500 , and 
           includes a number of additional provisions pertaining to DRE 
           investigations, escrow disclosures, recording requirements, and 
           exempted transactions.  This measure has been referred to the 
           Assembly Business, Professions and Consumer Protection Committee 
           and the Assembly Banking and Finance Committee.

         SB 706  (Price) authorizes the DRE and the Office of Real Estate 
           Appraisers to enter into a settlement with a licensee or applicant, 
           instead of the issuance of an accusation or statement of issues 
           against the licensee or applicant, as specified.  The bill would 
           authorize an administrative law judge to order a licensee in a 
           disciplinary proceeding to pay the reasonable costs of 
           investigating and prosecuting the disciplinary case against the 
           licensee, as specified.  Costs recovered would be deposited in 
           either the Real Estate Fund or the Real Estate Appraisers 
           Regulation Fund, as specified.  This measure has been referred to 
           the Assembly Business, Professions and Consumer Protection 
           Committee.

        5. Why Should the DRE Have Citation and Fine Authority?  The DRE 
           licenses and regulates approximately 463,000 real estate 
           professionals in California.  Current Real Estate Law gives the DRE 
           the authority to examine the books, accounts, and records of real 
           estate licensees.  The Law also grants the Commissioner with 
           authority to enforce the Real Estate Law, by granting him or her 
           full power to regulate and control the issuance and revocation, 
           both temporary and permanent, of all real estate licenses, and to 
           perform all other acts and duties necessary to enforce the Real 
           Estate Law.  However, the Real Estate Law lacks any provision that 
           authorizes the DRE to issue an on-the-spot citation or a fix-it 
           ticket to a licensee who has been found to have violated a 
           provision of the Real Estate Law.  For that reason, if a the DRE 
           auditor or investigator identifies a violation during a routine 
           audit or investigation, the auditor or investigator must return to 
           the office and write up his/her findings, then send those findings 
           up the chain of command for review and approval.  In all but the 
           most serious cases, DRE sends a letter to the licensee once the 
           auditor or investigator's findings have been approved, informing 
           the licensee of the violation(s), and ordering that corrective 





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           action be taken.

        The Commissioner may suspend or revoke a real estate license or impose 
           monetary penalties if violations are substantiated through the 
           hearing process.  The Commissioner may also issue a desist and 
           refrain order in certain circumstances.  In practice, for more 
           serious violations, the DRE files an accusation, which initiates 
           the disciplinary process that can eventually result in suspension 
           or revocation of a license.  For less serious violations, the DRE 
           issues a letter of corrective action, but this may not have 
           sufficient impact on the behavior of the licensee to curtail the 
           activity for which action is taken.

        While lengthy review of audits and investigation of cases and 
           subsequent disciplinary action may be appropriate in complex and 
           serious cases, simpler cases could be more efficiently handled by 
           granting the DRE on-the-spot citation authority which would act as 
           an intermediate option for the DRE.  Licensees would not lose the 
           ability to appeal, but straightforward findings, about which both 
           the DRE and licensee agreed, could be handled far more 
           expeditiously than under existing law.  Granting the DRE citation 
           authority will help both consumers and licensees, by allowing the 
           DRE enforcement staff to more quickly share the results of their 
           inquiries with licensees, and by directing licensees to more 
           quickly correct those items found to be in violation.  The 
           precedent for this proposal already exists within the BPC (Sections 
           125.9 and 148) for those boards, bureaus, committees and the 
           commission under the DCA.  Initially it was believed that Section 
           125.9, since a general provision of the BPC, may already apply to 
           the DRE, but because language within this Section says "within the 
           department" there was the issue of whether it gave clear authority 
           to the DRE to adopt a citation and fine system.  This measure will 
           assure that the DRE now how its own authority regarding a citation 
           and fine system for disciplining its licensees.

        6. Arguments in Support.  The  California Association of Realtors  is in 
           support of this measure and states:  "Existing law allows the 
           Department to order an individual to 'desist and refrain' from 
           misconduct, and allows the Department to commence an administrative 
           hearing process to revoke a license.  Unfortunately, the Department 
           does not have an intermediate option to issue a citation and fine 
           for relatively less serious violations.  By giving the Department 
           the option to cite violations that have not resulted in serious 
           harm to the public, AB 278 will allow it Ýto] focus prosecutorial 
           resources on the most serious violators.  In addition, the 
           Department will not be pressured to ignore minor, but none the less 





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           real, violations while it prioritizes the most serious 
           Ýviolations]."

        7. Recommended Author's Amendment.  The Author should amend this 
           measure to change the limitation on the fine which may be assessed 
           against the real estate licensee from $1,000 to $2,500, which would 
           be consistent with the amount of the fine which could be assessed 
           under  SB 53  (Calderon) which passed out of this Committee on May 2, 
           2011, by a vote of 8 to 1.  The current limitation on the 
           assessment of fines for those licensees under the Department of 
           Consumer Affairs is $5,000. 

        
        SUPPORT AND OPPOSITION:
        
         Support:  

        California Association of Realtors

         Opposition:  

        None on file as of June 15, 2011.



        Consultant: Bill Gage