BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                  AB 335
                                                                  Page  1

          Date of Hearing:   March 30, 2011

                           ASSEMBLY COMMITTEE ON INSURANCE
                                 Jose Solorio, Chair
                 AB 335 (Solorio) - As Introduced:  February 10, 2011
           
          SUBJECT  :   Workers' compensation: notices

           SUMMARY  :   Requires the Administrative Director (AD) of the 
          Division of Workers' Compensation (DWC) to adopt, by regulation, 
          new notices and rules governing notices that are provided to 
          employees in the workers' compensation system.  Specifically, 
           this bill  :  

          1)Adds a requirement that the AD consult with the Commission on 
            Health and Safety and Workers' Compensation (CHSWC) in 
            connection with the rules governing providing notice to 
            employees about their rights under the workers' compensation 
            laws.

          2)Expands the subjects that benefit notices shall include by 
            adding notice of supplemental job displacement benefits, 
            rights concerning selection of a personal treating physician, 
            requests for comprehensive medical evaluation, and offers of 
            regular, modified, or alternative work.

          3)Requires the AD, in consultation with the CHSWC, to prepare, 
            and make readily available, including on the DWC website, a 
            booklet written in plain language that describes the overall 
            workers' compensation claims system, including the rights and 
            obligations of employees and employers at every stage of a 
            claim when a notice is required.

          4)Adds a requirement that each notice prescribed by the AD as 
            required by law be in plain language, and include a citation 
            to the place in the booklet that discusses relevant 
            information.

          5)Makes a number of conforming changes, such as deletion of 
            specific statutory language that certain notices must contain, 
            that have the effect of implementing the above requirements.

           EXISTING LAW  :

          1)Directs the AD to adopt regulations governing service on 








                                                                  AB 335
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            employees of notices required by the workers' compensation 
            laws.

          2)Contains numerous statutorily prescribed statements that must 
            be used in certain notices, and contains requirements that 
            other notices without prescribed terminology be provided at 
            specified times to injured workers.

           FISCAL EFFECT  :   Undetermined
           
          COMMENTS  :   

           1)Purpose  :  This bill was introduced at the suggestion of the 
            California Coalition on Workers' Compensation in order to 
            implement the recommendations made by the CHSWC in its July, 
            2010 "Report on Benefit Notices and Recommendations."  The 
            language in the bill reflects the language recommended in that 
            report.

           2)Background  :  In response to widespread concern that the system 
            of notifying injured workers of their rights, and how to 
            navigate, in the workers' compensation system was failing, the 
            CHSWC undertook an evaluation of the efficacy of the notices 
            that are provided to injured workers.  This evaluation 
            included working with all relevant stakeholders to determine 
            what the goals of these notices should be, whether the goals 
            were being met, and if not, what could be done to improve the 
            situation.

          The CHSWC concluded that there is a consensus that the notices 
            are:

                     Too voluminous (wordy, redundant, and frequently 
                 contain information that is not needed by the recipient).
                     Complex, overwhelming, and frightening (e.g., "You 
                 may lose important rights unless you . . . .").
                     Difficult to understand (Indirect terminology, 
                 overly legalistic), and at times misleading.
                     Not standardized.
                     Difficult for employers to keep updated.

            In addition, the CHSWC found the it was difficult for injured 
            workers to find information on their own, or obtain answers to 
            questions.  As a result, in addition to improving the quality 
            and effectiveness of the notices, the Commission recommended 








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            that a plain language booklet be made readily available on the 
            Division's website and through other means of delivery.

           1)Support  :  Supporters argue that AB 335 is a common sense 
            solution to a problem that is acknowledged by all 
            stakeholders.

           REGISTERED SUPPORT / OPPOSITION  :   

           Support 
           
          Acclamation Insurance Management Services (AIMS)
          Allied Managed Care (AMC)
          Association of California Insurance Companies (ACIC)
          CalChamber
          California Association of Joint Powers Authorities (CAJPA)
          California Coalition on Workers' Compensation
          California Grocers Association (CGA)
          California Labor Federation 
          California Manufactures and Technology Association (CMTA)
          California Nurses Association (CNA)
          CSAC-EIA
          Pacific Compensation Insurance Company 

          


          Opposition 
           
          None received.
           
          Analysis Prepared by  :    Mark Rakich / INS. / (916) 319-2086