BILL ANALYSIS Ó SENATE HEALTH COMMITTEE ANALYSIS Senator Ed Hernandez, O.D., Chair BILL NO: AB 415 A AUTHOR: Logue B AMENDED: May 27, 2011 HEARING DATE: June 29, 2011 4 REFERRAL: Business, Professions and Economic Development 1 CONSULTANT: 5 Chan-Sawin SUBJECT Healing arts: telehealth SUMMARY Revises the Telemedicine Development Act of 1996 (TDA) to update and define terminology related to telehealth and current practice. Amends the verbal and written informed consent requirements prior to the delivery of health care via telemedicine. Removes various requirements imposed by health care service plans (health plans), health insurers, and Medi-Cal for patients to receive health care services through telehealth. Removes the sunset date authorizing teleopthalmology and teledermatology by store and forward in the Medi-Cal program. CHANGES TO EXISTING LAW Medical practices & medical privacy Existing federal law: Prohibits, under federal regulations implementing the federal Health Insurance Portability and Accountability Act, a health plan, health care clearinghouse or a health care provider, who transmits health information in electronic form, from using or disclosing protected health Continued--- STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 2 information, for purposes other than medical treatment, payment, or health care operations, as defined, without written authorization of the patient, with exceptions. Requires covered entities, and their business associates, to provide notice of medical privacy breaches involving the unauthorized acquisition, access, use, or disclosure of protected health information to each individual whose information has been subject to a breach within 60 days of the discovery of the breach. Provides that if a law enforcement official determines that notice of a medical privacy breach would impede a criminal investigation or cause damage to national security, the notice shall be delayed, in a specified manner. Existing state law: Prohibits, under the Confidentiality of Medical Information Act, licensed or certified health care professionals, clinics and health facilities, health plans and insurers, and contracting entities, as defined, from disclosing or using a patient's medical information for any purpose not necessary to provide health care services to the patient and related administrative functions, without first obtaining authorization from the patient or the patient's representative, as specified, with exceptions. Establishes the Medical Board of California (MBC) to exercise licensing, regulation and disciplinary functions in accordance with the Medical Practice Act (MPA). Establishes procedures for physicians to obtain verbal and/or written informed consent for specified treatments and procedures, such as hysterectomies, psychosurgery, electroconvulsive therapy, and assisted oocyte production. Establishes the TDA, which defines telemedicine as the use of information technology to deliver medical services and information from one location to another, and imposes several requirements governing the delivery of health care services through telemedicine. Defines, in the MPA, telemedicine as the practice of health care delivery, diagnosis, consultation, treatment, transfer of medical data, and education using interactive audio, STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 3 video, or data communications. Defines interactive to mean an audio, video, or data communication involving a real-time (synchronous) or near real-time (asynchronous) two-way transfer of medical data and information. Specifies that neither a telephone conversation nor an electronic mail message between a health care practitioner and patient constitutes telemedicine. Requires the health care practitioner, who has ultimate authority over the care or primary diagnosis of the patient, to obtain verbal and written informed consent from the patient or the patient's legal representative prior to the delivery of health care via telemedicine, except when the patient is not directly involved in the telemedicine interaction (e.g., health care practitioners consulting with one another), in an emergency situation when a patient is unable to give informed consent, and the patient is under the jurisdiction of the California Department of Corrections and Rehabilitation (CDCR) or any other correctional facility. Establishes a separate informed consent procedure specifically for telemedicine that requires at least all of the following information be given to the patient or the patient's legal representative verbally and in writing: The patient or the patient's legal representative retains the option to withhold or withdraw consent at any time without affecting the right to future care or treatment or program benefits; A description of the potential risks, consequences, and benefits of telemedicine; All existing confidentiality protections apply; All existing laws regarding patient access to medical information and copies of medical information and copies of medical records apply; and, Prohibits dissemination of any patient identifiable images or information from the telemedicine interactions to researchers or other entities from occurring without consent. Requires a patient or the patient's legal representative to sign a written statement prior to the delivery of health STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 4 care via telemedicine, indicating that the patient or the patient's legal representative understands the written information provided and that this information has been discussed with the health care practitioner, or his or her designee. Makes the patient's written consent statement part of the patient's medical record. Specifies that a practitioner's failure to comply with the requirements related to the additional informed consent to be unprofessional conduct, but not a misdemeanor. Makes various legislative findings and declarations related to telehealth. This bill: Deletes the term "telemedicine" and replaces it with "telehealth." Defines telehealth as the mode of delivering health care services and public health via information and communication technologies to facilitate the diagnosis, consultation, treatment, education, care management, and self-management of a patient's health care while the patient is at the originating site and the health care provider is at a distant site. States that telehealth facilitates patient self-management and caregiver support for patients and includes synchronous interactions and asynchronous store and forward transfers. Defines asynchronous store and forward to mean the transmission of a patient's medical information from an originating site to the health care provider at a distant site without the presence of the patient. Defines distant site to mean a site where a health care provider who provides health care services is located while providing these services via a telecommunications system. Defines originating site to mean a site where a patient is STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 5 located at the time health care services are provided via a telecommunications system or where the asynchronous store and forward transfer occurs. Replaces provisions in the MPA relating to written and informed patient consent prior to the delivery of health care via telemedicine with the requirement for providers, prior to the delivery of health care via telehealth, to verbally inform the patient that telehealth may be used, obtain verbal consent from the patient for this use, and document the verbal consent in the patient's medical record. Requires all laws regarding the confidentiality of health care information and a patient's rights to his/her medical information to apply to all telehealth interactions. Telehealth provisions relating to health plans and insurers Existing state law: Prohibits health plans and insurers from requiring face-to-face contact between a health care provider and a patient for services appropriately provided through telemedicine, subject to all terms and conditions of the contract agreed upon between the enrollee or subscriber and the plan or insurer. Applies this prohibition to Medi-Cal managed care contracts only to the extent telemedicine services are covered by and reimbursed under the Medi-Cal fee-for-service program, and Medi-Cal managed care contracts are amended to add coverage of telemedicine services and make any appropriate capitation rate adjustments. Prohibits health plans and insurers from being required to pay for consultation provided by the health care provider by telephone or facsimile machines. Requires that a patient receiving such services to be notified of the right to receive interactive communication with the distant provider upon request. This bill: Repeals a prohibition on health plans and insurers that prevents them from requiring face-to-face contact between a STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 6 health care provider and a patient for services appropriately provided through telemedicine, and replaces it with a prohibition on health plans and insurers from requiring in-person contact between a health care provider and a patient before payment is made for the covered services appropriately provided through telehealth. Specifies that this requirement shall not be interpreted to authorize a health plan or insurer to require the use of telehealth when the provider has determined that such use is inappropriate. Requires every health plan, including those contracting with the Medi-Cal managed care Program, and every health insurer to adopt payment policies, as specified, to compensate providers who provide covered health care services through telehealth, subject to the terms and conditions of the contract between the enrollee or subscriber and the health plan or insurer. Prohibits a health plan, a health insurer, and Department of Health Care Services (DHCS) from limiting the type of setting where services are provided for the patient or by the health care provider. Telehealth provisions relating to Medi-Cal Existing state law: Establishes the Medi-Cal program, administered by DHCS, under which health care services are provided to qualified low-income persons. Specifies that face-to-face contact between a health care provider and a patient shall not be required under the Medi-Cal program for services appropriately provided through telemedicine, subject to reimbursement policies developed by the Medi-Cal program to compensate licensed health care providers who provide health care services, which are otherwise covered by the Medi-Cal program, through telemedicine, as specified. Defines, for the purposes of Medi-Cal, "teleophthalmology and teledermatology by store and forward" as an asynchronous transmission of medical information to be reviewed at a later time and at a distant site by a physician who is trained in ophthalmology or dermatology, where the physician at the distant site reviews the medical STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 7 information without the patient being present in real-time. Sunsets the provision authorizing the provision of teleophthalmology and teledermatology services for the purposes of Medi-Cal, in January 1, 2013. This bill: Prohibits in-person contact between a health care provider and a patient before payment is made in the Medi-Cal program subject to reimbursement policies adopted by DHCS to compensate a licensed health care provider who provides health care services through telehealth that are otherwise reimbursed pursuant to Medi-Cal. Prohibits DHCS from requiring a provider to document a barrier to an in-person visit for Medi-Cal coverage of services provided via telehealth. Prohibits DHCS from limiting the type of settings where services are provided for the patient or by the health care provider for the purposes of payment for covered services or treatment provided via telehealth. Clarifies that this bill may not be interpreted to authorize DHCS to require the use of telehealth when the provider has determined that it is not appropriate. Deletes the January 1, 2013 sunset date in existing law that authorizes teleophthalmology and teledermatology services by store and forward in the Medi-Cal program. FISCAL IMPACT According to the Assembly Appropriations Committee analysis: Unknown one-time workload costs to DHCS, unlikely to exceed $100,000, to modify regulations, develop specific payment policies, and communicate the new policies via provider bulletins. Potential unknown additional costs, or savings, for telehealth services in the Medi-Cal program. The cost impacts would depend on changes in payment policies STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 8 developed by DHCS and any resulting changes in provider billing behavior. A significant increase in the use of telehealth could have indirect fiscal impacts on Medi-Cal and health plans and insurers. However, these potential impacts are speculative and would be effects of the broader adoption of telehealth, not specific impacts of this bill. BACKGROUND AND DISCUSSION According to the author, California was the first state to pass telehealth legislation in 1996. The Telemedicine Development Act (TDA) of 1996, among other things, established telemedicine as a legitimate means of receiving health care services, and provided parameters for reimbursement in both private and public health coverage plans. When first passed in 1996, telemedicine was still an unknown entity to many. According to the author, there have been significant technological advances and changes in the health and policy landscape, and the author believes that the provisions of the original TDA and its subsequent amendments are outdated and may inhibit the full adoption of telehealth in this state and its potential benefits, such as reducing costs, increasing access and improving the quality of care. For example, the author states that restrictions on providing health care services and consultations through email and phone services in state law do not reflect current practices by private payers who have utilized these options in order to deliver care in a more efficient and effective manner. The author states that AB 415 cleans up provisions in current law that have provided barriers in adopting the advances and changes made in the last 15 years, in addition to reducing the duplicative administrative work and barriers regarding telehealth. The author believes AB 415 will also improve access for residents of medically underserved areas of the state, especially children, older adults, and those who cannot afford to travel to receive specialty care. By providing a mode for the timely delivery of care, the author asserts that this will prevent STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 9 avoidable hospitalizations and, in turn, decrease morbidity and mortality rates from unmanaged or inadequately managed chronic diseases. Telehealth Telehealth is a mode of delivering health care services and public health using information and communication technologies that enable the diagnosis, consultation, treatment, education, care management, and self-management of patients. It includes telemedicine, which is the diagnosis and treatment of illness or injury, and telehealth services can range from diagnosis, treatment, assessment, monitoring, communications, and education. Currently, telehealth services are primarily delivered in three ways: Video conferencing, which is used for real-time patient-provider consultations, provider-to-provider discussions, and language translation services; Patient monitoring, in which electronic devices transmit patient health information to health care providers; and Store and forward technologies, which electronically transmit pre-recorded videos and digital images, such as X-rays, video clips, and photos, between primary care providers and medical specialists. Telehealth is commonly used to address the problems of inadequate provider distribution and is used in the development of health systems in rural and medically underserved areas. It has the potential to reduce costs, improve quality, change the conditions of practice and improve access to health care services. Center for Connected Health Policy report on telehealth In February 2011, the Center for Connected Health Policy (CCHP) issued a report with 13 recommendations to update California's TDA. The revisions to existing law that this bill contemplates are based on the following recommendations from the CCHP report: Update the term "telemedicine" used in current law to "telehealth," to reflect changes in technologies, settings, and applications for medical and other purposes; Include the asynchronous application of STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 10 technologies in the definition of telehealth and remove the 2013 sunset date for Medi-Cal reimbursement of teledermatology, teleophthalmology, and teleoptometry services; Remove restrictions in the current telemedicine definition that prohibit telehealth-delivered services provided via email and telephone; Eliminate the current Medi-Cal requirement to document a barrier to an in-person visit for coverage of services provided using telehealth; Require private health care payers and Medi-Cal to cover encounters between licensed health practitioners and enrollees irrespective of the setting of the enrollee and providers; and Remove the requirement necessitating an additional informed consent waiver be obtained prior to any telehealth services being rendered. The CCHP indicates that telehealth is a mode of providing services, not a treatment or procedure, but is treated in California law in the same manner as highly invasive procedures. The report states that by eliminating the duplicative required written informed consent, more patients can make more expedient choices regarding their care. Related bills AB 386 (Galgiani) would require CDCR to have an operational telemedicine services program in all state prisons, as specified, by January 1, 2016. Held on the Suspense File in Assembly Appropriations Committee. SB 946 (Committee on Health) would incorporate some of the same terminology changes proposed in this bill. Set for hearing in Assembly Health Committee for July 5, 2011. Prior legislation AB 175 (Galgiani), Chapter 419, Statutes of 2010, for the purposes of Medi-Cal reimbursement, expands, until January 1, 2013, the definition of "teleophthalmology and teledermatology by store and forward" to include services of an optometrist who is trained to diagnose and treat eye diseases. AB 2120 (Galgiani), Chapter 260, Statutes of 2008, extends STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 11 the Medi-Cal telemedicine reimbursement authorization until January 1, 2013. AB 329 (Nakanishi), Chapter 386, Statutes of 2007, authorizes the MBC to establish a pilot program to expand the practice of telemedicine, and to convene a working group. Specifies that the purpose of the pilot program is to develop methods, using a telemedicine model, of delivering health care to those with chronic diseases and delivering other health information, and requires MBC to make recommendations regarding its findings to the Legislature within one calendar year of the commencement date of the pilot program. MBC reports that this pilot program is currently commencing. AB 1224 (Hernandez), Chapter 507, Statutes of 2007, adds optometrists to the list of health care providers covered under laws governing telemedicine services. AB 2661 (Dymally) of 2007 would have added telephone communication to the definition of telemedicine, would have require the practitioner practicing telemedicine by telephone to use an electronic medical record, and would have provided that a practitioner may be designated by the patient. Failed passage out of Assembly Health Committee. AB 354 (Cogdill), Chapter 449, Statutes of 2005, expands telemedicine provisions by providing that, from July 1, 2006 through December 31, 2008, face-to-face contact between a health care provider and a patient shall not be required for the Medi-Cal program for store and forward teleophthalmology and teledermatology services. SB 1341 (Kuehl) of 2004 would have expanded the definition of telemedicine to include the use of store-and-forward technology for teledermatology and teleophthalmology services, and to allow Medi-Cal reimbursement for these two types of services provided by health care practitioners via telemedicine. Vetoed by the Governor. AB 116 (Nakano), Chapter 20, Statutes of 2003, clarifies that the TDA applies to marriage and family therapists (MFTs) so that MFTs may deliver services using interactive audio, video, or data communications without direct contact with the patient. STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 12 SB 1665 (Thompson), Chapter 864, Statutes of 1996, establishes the TDA, to set standards for the use of telemedicine by health care practitioners and insurers. TDA specifies, in part, that face-to-face contact between a health care provider and a patient shall not be required under the Medi-Cal program for services appropriately provided through telemedicine, when those services are otherwise covered by the Medi-Cal program, and requires a health care practitioner to obtain verbal and written consent prior to providing services through telemedicine. Arguments in support The California State Rural Health Association (CSRHA), the sponsor of the bill, states that telehealth and other health information technologies (HIT) are critical tools for California's rural health care safety net, and have the potential to increase health care access, quality, and the cost-effectiveness of care in rural communities, especially for specialty care. Telehealth and other HIT can ensure that rural patients receive timely care that otherwise would be unavailable to them. CSRHA believes that the lack of adequate care increases the costs of health care in rural communities. Further, telehealth allows rural communities to care for patients in their home community rather than requiring them to travel to distant cities, and allows more health care dollars to be spent in the rural community where the patient's home is located. CSRHA also asserts that telehealth and other advanced HIT applications can alleviate chronic shortages of specialty care providers and increase the ability of rural communities to attract and retain health care providers. The Children's Partnership (TCP) supports this bill because low-income children living in medically underserved areas - both rural and parts of urban areas - face geographic and economic barriers to accessing health care. TCP states that telehealth helps to overcome these barriers - such as provider shortages, transportation costs, and lost time from work and school - by using technology to bring the care to where the children are located. According to the University of California (UC), which supports this bill, there are three major initiatives underway to expand the use of telehealth technologies and STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 13 expertise throughout the state. The first is the California Telehealth Network (CTN), a recent statewide broadband initiative to provide managed broadband access to hundreds of primarily rural health care facilities throughout California. The CTN expects to link more than 800 qualified sites, including the five UC academic health systems, Stanford University, University of Southern California, and Loma Linda University in a peer-to-peer network which will be one of the largest in the nation. A second initiative nables the expansion of existing telemedicine programs at UC medical school campuses to provide facilities and state-of-the-art equipment to expand use of telemedicine across the state. Lastly, the Specialty Care Safety Net Initiative is a collaborative effort between UC medical school specialty departments and safety net clinics in California. The initiative seeks to identify barriers to adoption and sustainability of telehealth programs in high-need specialties such as dermatology, endocrinology, hepatology, neurology, orthopedics and psychiatry. PRIOR ACTIONS Assembly Health: 16- 0 Assembly Appropriations:17- 0 Assembly Floor: 76- 0 COMMENTS 1. Reporting of telehealth services under the Medi-Cal program. Current law contains a provision requiring DHCS to report to the Legislature, on or before January 1, 2008, the number and type of services provided, and payments made, related to the application of store and forward telemedicine for teleophthamology and teledermatology. Given that AB 415 would remove existing barriers to telehealth services and have the likely result of increasing the use of telehealth beyond teleopthamology and teledermatology, the author may wish to include a reporting requirement to track telehealth usage and best practices. 2. Suggested technical amendments: STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 14 (a) On page 5, strike out lines 1-2 inclusive and insert: system or where the asynchronous store and forward service originates. (b) On page 6, strike out lines 15-16 inclusive and insert: with Section 14087.96), Article 2.91 (commencing with Section14089), or Chapter 8 (commencing with Section 14200) of the Welfare and Institutions Code. POSITIONS Support: AgeTech California Association of California Healthcare Districts BayBio California Association of Physician Groups California Center for Rural Policy at Humboldt State University California Healthcare Institute California Hospital Association California Medical Association California State Rural Health Association Continua Health Alliance Del Norte Clinics, Inc. Kaiser Permanente Kings View Corporation Latino Coalition for a Healthy California Medical Board of California National Multiple Sclerosis Society - California Action Network Occupational Therapy Association of California Peach Tree Healthcare Regional Council of Rural Counties Rural Health Sciences Institute The Children's Partnership University of California Oppose: None received. -- END -- STAFF ANALYSIS OF ASSEMBLY BILL 415 (Logue) Page 15