BILL ANALYSIS                                                                                                                                                                                                    Ó






                             SENATE JUDICIARY COMMITTEE
                             Senator Noreen Evans, Chair
                              2011-2012 Regular Session


          AB 439 (Skinner)
          As Amended June 28, 2011
          Hearing Date: July 5, 2011
          Fiscal: No
          Urgency: No
          SK
                    

                                        SUBJECT
                                           
                     Confidentiality of Medical Information Act

                                      DESCRIPTION  

          Existing law provides that a plaintiff may bring an action for a 
          violation of the Confidentiality of Medical Information Act 
          (CMIA) and may recover nominal damages of $1,000.  This bill 
          would provide an affirmative defense for such an action, so that 
          the plaintiff may not be awarded nominal damages if the 
          defendant establishes that defense, as specified.  This bill 
          would apply to actions brought on or after January 1, 2012. 

                                      BACKGROUND  

          According to Privacy Rights Clearinghouse, 507 data breaches 
          involving medical and healthcare providers have been made public 
          since 2005.  Those breaches involved more than 20 million 
          records. (  http://www.privacyrights.org/data-breach/new  ).  Recent 
          press described the problem:

            . . . data breaches have taken a wide array of forms.  In one 
            case, a custodian traded more than 30,000 patient records for 
            $40 at a recycling center.  In another, a hospital mistakenly 
            faxed medical records to an automobile repair shop, mistakenly 
            thinking it was a pharmacy.  And there have been several 
            incidents of hospital employees posting information about 
            patients on Facebook or sharing pictures of patients via text 
            messages.  ("Data leaks go beyond celebrities," Daily Journal, 
            November 16, 2010.)

          In 1999, the Legislature passed and the Governor signed SB 19 
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          (Figueroa, Ch. 526, Stats. 1999) which, among other things, 
          prohibited disclosure of confidential medical information and 
          created a cause of action to permit a plaintiff to recover 
          limited damages, including nominal damages, when his or her 
          confidential records are 
          negligently released. 
          In August 2010, a complaint was filed against, among others, 
          McKesson Corporation, owner of RelayHealth, alleging that the 
          defendants improperly disclosed confidential patient information 
          to the wrong pharmacy for marketing purposes.  That case spurred 
          a legislative effort by McKesson to address its concerns that 
          existing law's nominal damages provision did not sufficiently 
          recognize an inadvertent disclosure of information from one 
          specified Health Insurance Portability and Accountability Act 
          (HIPAA) covered entity to another when the entity receiving the 
          mistakenly sent information immediately destroys it.  While that 
          case has since settled, this bill would create an affirmative 
          defense against liability for nominal damages under the CMIA. 

                                CHANGES TO EXISTING LAW
           
           Existing law  , the California Constitution, provides that all 
          people have inalienable rights, including the right to pursue 
          and obtain privacy.  (Cal. Const. art. I, Sec. 1.)
           
          Existing law  prohibits a health care provider, health care 
          service plan, or contractor from disclosing medical information 
          regarding a patient, enrollee, or subscriber without first 
          obtaining an authorization, except as specified.  (Civ. Code 
          Sec. 56.10(a).)  

           Existing law  requires a health care provider, health care 
          service plan, or contractor to disclose medical information if 
          the disclosure is compelled as specified (Civ. Code Sec. 
          56.10(b)) and permits a health care provider or service plan to 
          disclose medical information in specified circumstances.  (Civ. 
          Code Sec. 56.10(c).)

           Existing law  defines "medical information" to mean any 
          individually identifiable information, in electronic or physical 
          form, in possession of or derived from a provider of health 
          care, health care service plan, pharmaceutical company, or 
          contractor regarding a patient's medical history, mental or 
          physical condition, or treatment.  Existing law defines 
          "individually identifiable" to mean that the medical information 
          includes or contains any element of personal identifying 
                                                                      



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          information sufficient to allow identification of the 
          individual, such as the patient's name, address, electronic mail 
          address, telephone number, or social security number, or other 
          information that, alone or in combination with other publicly 
          available information, reveals the individual's identity.  (Civ. 
          Code Sec. 56.05(g).)
           
          Existing federal law  , the Health Insurance Portability and 
          Accountability Act (HIPAA), specifies privacy protections for 
          patients' protected health information and generally provides 
          that a covered entity, as defined (health plan, health care 
          provider, and health care clearing house), may not use or 
          disclose protected health information except as specified or as 
          authorized by the patient in writing.  (45 C.F.R. Sec. 164.500 
          et seq.)  

           Existing law  requires a health care provider, health care 
          service plan, pharmaceutical company, or contractor who creates, 
          maintains, preserves, stores, abandons, destroys, or disposes of 
          medical records to do so in a manner that preserves the 
          confidentiality of the information contained within those 
          records.  Existing law provides that any health care provider of 
          health care, health care service plan, pharmaceutical company, 
          or contractor who negligently creates, maintains, preserves, 
          stores, abandons, destroys, or disposes of medical records shall 
          be subject to existing remedies and penalties, as specified.  
          (Civ. Code Sec. 56.101.)
           
          Existing law  provides that a plaintiff may bring an action 
          against any person or entity who has negligently released his or 
          her confidential information or records in violation of the CMIA 
          as follows:
           nominal damages of $1,000; and 
           the amount of actual damages.  (Civ. Code Sec. 56.36(b).)

           Existing law  specifies that in order to recover nominal damages, 
          it is not necessary that the plaintiff suffered or was 
          threatened with actual damages.  (Civ. Code Sec. 56.36(b).)

           This bill  would provide that, in an action brought by an 
          individual pursuant to the above provisions (Civ. Code Sec. 
          56.36(b)), a court shall award any actual damages and reasonable 
          attorney's fees and costs, but may not award any nominal damages 
          if the defendant establishes all of the following as an 
          affirmative defense: 

                                                                      



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           the defendant is a covered entity as defined under HIPAA; 
           the defendant has complied with any obligations to notify all 
            persons entitled to receive notice regarding the release of 
            the information or records; 
           the release of confidential information or records was solely 
            to another covered entity;
           the defendant took appropriate preventive actions to protect 
            the confidential information or records against release, 
            retention, or use by any person or entity other than the 
            covered entity that received the information or records, 
            including:
             o    developing and implementing security policies and 
               procedures;
             o    designating a security official who is responsible for 
               those security policies and procedures; and 
             o    encrypting the information or records and protecting 
               against the release or use of the encryption key and 
               passwords, or transmitting the information or records in a 
               manner designed to provide similar protections against 
               improper disclosures; 
           the defendant took appropriate corrective action after the 
            release of the confidential records or information, and the 
            covered entity that received the information or records 
            immediately destroyed or returned the information or records;
           the covered entity that received the confidential information 
            or records did not retain, use, or release the information or 
            records; and 
           the defendant has not been found liable for a violation of 
            CMIA within the three years preceding the alleged violation, 
            or the court determines that application of the affirmative 
            defense is found to be compelling and consistent with the 
            purposes of this section to promote reasonable conduct in 
            light of all the facts.

           This bill  would provide that a plaintiff shall be entitled to 
          recover reasonable attorney's fees and costs without regard to 
          an award of actual or nominal damages.
           This bill  would specify that a defendant shall not be liable for 
          more than one judgment on the merits for a violation of these 
          provisions. 

                                        COMMENT
           
          1.  Stated need for the bill: 
          
          The author writes:
                                                                      



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            AB 439 establishes an affirmative defense against liability 
            for nominal damages under the CMIA. The defense is narrowly 
            crafted to strike a balance between the need to preserve 
            strong deterrents to protect against careless release of 
            confidential patient information and the need to recognize the 
            real complexities imposed on California businesses by current 
            privacy laws.

            The CMIA allows patients whose medical information is released 
            in violation of the act to sue for damages.  In addition to 
            actual damages, nominal damages of $1,000 are permitted.  When 
            a health care provider's improper release of information 
            involves many patients, current law authorizes a large award 
            of nominal damages since $1,000 may be recovered for each 
            patient affected.  This may result under current law despite 
            the fact that the health care provider has taken appropriate 
            steps to protect the information before its release and also 
            taken corrective actions after the release-even if the 
            patients suffered no actual provable damages from the 
            violation. 

          2.  Recent amendments raise privacy concerns  

          This bill would create an affirmative defense against liability 
          for nominal damages under CMIA provided that the defendant meets 
          a number of specified conditions.  The bill was recently amended 
          on June 28, 2011, and those amendments raise significant 
          concerns about the bill's impact on patient privacy, as 
          described below. 

              a.   Prior violations more than three years old

             Prior to the June 28th amendments, this bill provided that a 
            defendant could establish the affirmative defense if, among 
            other things, the defendant had not previously violated the 
            CMIA (or in the judge's discretion, as specified).  The most 
            recent amendments, however, revise that provision to instead 
            specify that in order to establish the defense, the defendant 
            must not have been found liable for a violation of CMIA within 
            the three years preceding the alleged violation.  In other 
            words, a defendant may establish the affirmative defense if 
            the defendant has not violated CMIA within the previous three 
            years.  If the defendant violated the CMIA outside of that 
            three-year window, however, the defendant could still be able 
            to take advantage of the affirmative defense, and the court, 
                                                                      



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            in evaluating whether the defendant met his or her burden of 
            proving the affirmative defense, would not be able to consider 
            those older violations.  This revision was made to the bill in 
            an effort to address supporters' concern that, if the 
            defendant had previously violated CMIA, that defendant would 
            not be able to proceed with the affirmative defense (although 
            the judge would still have discretion to allow the defense 
            despite the defendant's prior violations of the act).  

            The policy question thus raised by this provision is whether 
            the court, in deciding whether to permit the defendant to 
            proceed with the affirmative defense, should be required to 
            disregard the defendant's privacy violations of the CMIA older 
            than three years.  Committee staff is unaware-as are the 
            bill's main supporters-of similar provisions in the codes.  

            In addition, this bill would provide that a defendant could 
            still take advantage of the affirmative defense if the court 
            determines that application of the affirmative defense is 
            compelling and consistent with the purposes of CMIA's 
            liability provisions to promote reasonable conduct in light of 
            all of the facts.  

            The Consumer Attorneys of California (CAOC), previously 
            neutral on the bill, now have an oppose unless amended 
            position on the measure and write: 

               The amended language would not allow the court to consider 
               the defendant's past violations if they occurred more than 
               three years in the past.   Specifically, it uses a 
               mechanical approach to strip the court of its discretion to 
               consider past conduct.  Conversely, the bill would still 
               give the court discretion to disregard more recent 
               violations.  Under this approach, it is entirely possible 
               that a defendant may have committed a string of violations 
               more than three years ago, but a court would not be able to 
               consider any of those violations, no matter how egregious.  
               This mechanical approach is completely unbalanced and 
               strips the court of its long-held discretion.  The 
               amendment to AB 439 will weaken measures meant to prevent 
               releases of confidential information and provide greater 
               protection to the defendants who release it.  

            Staff notes that the bill would also specify that a defendant 
            shall not be liable for more than one judgment on the merits 
            for a violation of these provisions.  This provision is 
                                                                      



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            intended to prevent "copycat" lawsuits.  

            In addition, existing law requires a court or administrative 
            agency, when imposing administrative fines or civil penalties 
            to consider circumstances that relate to prior violations over 
            time.  For example, the court or agency must consider the 
            number of violations, the persistence of the conduct, the 
            length of time over which the misconduct occurred, and the 
            willfulness of the defendant's conduct.  This bill, on the 
            other hand, would require the court to disregard such 
            information if it relates to prior violations within the 
            preceding three-year period.

            In order to address the above concerns, the bill should be 
            amended to restore this provision to the May 18th version of 
            the bill.  In an effort to address the concern raised by 
            supporters that a prior violation would preclude application 
            of the affirmative defense, the bill should also be amended to 
            relax somewhat the standard that a court must use in 
            determining whether a defendant may proceed with the 
            affirmative defense despite having previously violated CMIA.  
            The following amendments would achieve this:

                  Suggested amendments

                1.     On page 5, beginning on line 4, strike "been found 
                 liable for a violation of this part within the three 
                 years preceding the alleged violation, or the court 
                 determines that" and insert "previously violated this 
                 part, or, in the court's discretion, despite the prior 
                 violation,"

               2.     On page 5, line 7, strike "compelling" and insert 
                 "essential"

              a.   Alternative to encryption
                
            This bill would provide that a defendant may avail itself of 
            the affirmative defense created by the bill as long as the 
            defendant meets several conditions, including that the 
            defendant has taken appropriate preventive actions to protect 
            the confidential information including, among other things, 
            encrypting the information or records and protecting against 
            the release or use of the encryption key and passwords.  The 
            June 28th amendments also provided that, in the alternative, 
            appropriate preventive actions could also include transmitting 
                                                                      



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            the information or records in a manner designed to provide 
            similar protections against improper disclosures.  According 
            to supporters, the amendment was intended to provide for 
            alternative methods of transmission besides encryption. 

            CAOC raises concerns about these amendments as well, writing:

               Unfortunately, the phrase "similar protections" could mean 
               protections that are weaker.  We recognize that it is 
               possible that current and future technologies may provide 
               the same or greater protection than encryption, but the 
               bill's amended language does nothing to ensure that 
               equivalent or superior methods are used.  The current 
               language would weaken measures meant to prevent releases of 
               confidential information from ever happening, while 
               providing defendants protection from liability when they 
               use weaker protection methods.

            It is important that the provisions of this bill do not 
            inadvertently weaken the strong protections of CMIA.  For 
            example, it is recommended that health care providers not fax 
            patient information because of the possibility that the 
            records will remain on the recipient's fax machine, out in the 
            open.  In addition, fax confirmations often contain the 
            information faxed, and fax machines store transmitted 
            information which can be later printed out.  It is arguably 
            problematic if this bill were to allow a defendant to take 
            advantage of the affirmative defense and obtain liability 
            protection when that defendant implemented an alternative to 
            encryption such as faxing patient information. 

            In addition, the June 28th amendments are also weaker in that 
            they require that the alternative method simply be "designed 
            to provide" similar protections rather than actually 
            "providing" those protections.  In order to address these 
            concerns, but still ensure that safe, secure alternative 
            technologies may be used, the bill should be amended as 
            follows:

                Suggested amendment  

               On page 4, line 34, delete "or" and delete lines 35-36 and 
               insert "transmitting the information or records in a manner 
               that provides equivalent or superior protections to prevent 
               the improper release of information"

                                                                      



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          3.  Bill does not apply to pending litigation  

          Although this bill was prompted by a lawsuit against, among 
          others, McKesson Corporation, the bill does not apply to any 
          pending litigation.  Instead, the bill specifies that its 
          provisions would apply in an action brought by a plaintiff on or 
          after January 1, 2012.
           

          Support  :  California Association of Physician Groups; California 
          Healthcare Institute; California Hospital Association; 
          California Retailers Association; California Retired Teachers 
          Association; McKesson Corporation; National Association of Chain 
          Drug Stores
           
          Opposition  :  Consumer Attorneys of California (unless amended)

                                        HISTORY
           
           Source  :  Author 

           Related Pending Legislation  :  None Known

           Prior Legislation  :  None Known

           Prior Vote  :

          Assembly Floor (Ayes 78, Noes 0)
          Assembly Judiciary Committee (Ayes 10, Noes 0)

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