BILL ANALYSIS Ó SENATE INSURANCE COMMITTEE Senator Ronald Calderon, Chair AB 999 (Yamada) Hearing Date: June 22, 2011 As Amended: June 9, 2011 Fiscal: Yes Urgency: No SUMMARY Would revise long-term care insurance oversight to enhance consumer information, revise rate calculation requirements, and restrict the timing of rate changes DIGEST Existing law 1. Regulates both the rates and marketing of LTC insurance. 2. Provides that, for pre-stabilization LTC policies, premiums are deemed reasonable if there is an expected loss ratio of 60%, provided that this loss ratio increases to 70% for rate increases filed on or after December 31, 2009. 3. Specifies the criteria that shall be used in evaluating expected loss ratios. 4. Provides that no rate increase may be implemented without the prior approval of the IC, based on specified actuarial criteria. 5. Includes, among the specified actuarial criteria, that the insurer's actuarial certification include a statement that the premium rate schedule is sufficient to cover anticipated costs under moderately adverse experience, and that the rates are reasonably expected to be sustainable over the life of the policy form with no future premium increases expected. This bill Modifies the long-term care (LTC) insurance rate development process rate to: AB 999 (Yamada), Page 2 1. Require the Insurance Commissioner's annual long-term care insurance rate guide to include a specimen outline of coverage for each product currently marketed by each insurer listed in the rate guide. 2. Require every insurer of LTC in California to post on its Internet Web site and give written notice when soliciting insureds that specified plan-related documents are available upon request. They are required to be provided within 15 calendar days of receipt of a request. 3. Provide, as to LTC policies issued prior to the approval of rate schedules under SB 898 of 2000 (Chapter 812, Statutes of 2000) that: a. For pre-SB 898 LTC policies issued before rate approval procedures were in place , beginning with the first rate application filed after January 1, 2012, no more than one rate increase for any policy form shall be approved in any five-year period. b. Also provides as follows: i. If the premiums in any rate revision filing calculated under existing law produce a lifetime expected loss ratio that is less than the highest lifetime expected loss ratio for this policy form in the initial filing or that for requested premium rates in any filing made after January 1, 2012, the insurer shall reduce the premiums in the filing so that the current lifetime expected loss ratio is equal to or greater than the highest initially filed loss ratio or that for requested premium rates filed after January 1, 2012. In the determination of a lifetime expected loss ratio, a margin may reflect changes in the manner in which risks are shared between the insurer and a block of policies due to changes in this law effective January 1, 2012, and that margin shall not be increased unless the manner in which risks are shared between the insurer and block of policies is changed further by law or regulation. The determination of the lifetime expected loss ratio shall be based on the actual distribution of policies in force at the time of the first filing AB 999 (Yamada), Page 3 after January 1, 2012, and not any prior assumed distribution. ii. In evaluating the expected loss ratio, due consideration shall be given to all relevant factors, except that the factor of "interest" as stated in current law is eliminated and replaced by "the discount rate used in the calculation of lifetime expected loss ratios." iii. Reliance on asset investment yields to justify a rate increase is prohibited unless the insurer can demonstrate that its return on investments is lower than the maximum valuation interest rate for contract reserves for those policies or the commissioner determines that a change in interest rates is justified due to changes in laws or regulations that are retroactively applicable to long-term care insurance previously sold in this state. 4. Provide that for LTC policies issued after the approval of rate schedules under SB 898 of 2000 (Chapter 812, Statutes of 2000) that beginning with the first rate application filed after January 1, 2012, no more than one rate increase for any policy form shall be approved in any 10-year period. 5. Also provides as follows: a. Requires, except where the provisions of a group contract provide otherwise, that for both pre- and post-stabilization policies, loss experience on all of an insurer's policy forms be pooled for purposes of measuring loss ratios. ----------------------------------------------------------------- | b. Clarifies that the power of the Insurance | | Commissioner under current law to approve rate filings | | includes approvals which are necessary to protect the | | financial condition of the insurer, including | | avoidance of further reductions in capital and | | surplus. | | | | c. Requires, as part of required submittals for | AB 999 (Yamada), Page 4 | prior approval of LTC rates, a statement that asset | | investment yield rate changes have not been used to | | justify the rate increase unless the insurer can | | demonstrate that its return on investments is lower | | than the maximum valuation interest rate for contract | | reserves for those policies or the commissioner | | determines that a change in interest rates is | | justified due to changes in laws or regulations that | | are retroactively applicable to long-term care | | insurance previously sold in this state. | | | | d. For purposes of current law which requires | | that premium rate schedule increases must demonstrate | | that the sum of the accumulated value of incurred | | claims, computed as required by law, this bill | | provides that if the premiums in any rate revision | | filing calculated in this manner produce a lifetime | | expected loss ratio that is less than the highest | | lifetime expected loss ratio for this policy form in | | the initial filing or that for requested premium rates | | in any filing made after January 1, 2012, the insurer | | shall reduce the premiums in the filing so that the | | current lifetime expected loss ratio is equal to or | | greater than the highest initially filed loss ratio or | | that for requested premium rates filed after January | | 1, 2012. In the determination of a lifetime expected | | loss ratio, the margin for moderately adverse | | experience shall be reflected and shall not be | | increased unless the manner in which risks are shared | | between the insurer and block of policies has been | | changed by this law or any future law or regulation. | | The determination of the lifetime expected loss ratio | | shall be based on the actual distribution of policies | | issued and not any assumed distribution prior to | | actual sales. | | | | | | | ----------------------------------------------------------------- COMMENTS 1. Purpose of the bill According to the Author, AB 999 is intended to modify the LTC insurance premium rate development process to protect consumers from excessive premium rate volatility. AB 999 (Yamada), Page 5 2. According to the bill's Sponsor, the California Department of Insurance: AB 999's rate-setting changes will "protect consumers" from premium rate volatility and allow "consumers to review policy language prior to the policy being purchased, thus allowing the consumer to make a more informed decision." The DOI also states, "Perhaps the most urgent issue currently facing senior consumers today is the rising cost of long-term care (LTC) insurance. LTC insurance was first sold in California in the early 1980's. Since it was a new product, insurers had no historical experience upon which to rely on when setting initial premium rates. As a result, initial pricing of LTC policies was often based upon what were later found to be inaccurate assumptions for lapse, mortality, and morbidity rates. As insurers gained more experience in the LTC market, premium rates increased to compensate for the initial pricing inaccuracies. In response to LTC rate increases on a national level, the National Association of Insurance Commissioners (NAIC) adopted Model Laws in the late 1990's in order to stabilize escalating LTC rates. Following these Model Laws, the California State Legislature passed Senate Bill 898 (Dunn) ÝChapter 812, Statutes of 2000]. The rate stabilization features of SB 898 were intended to ensure adequate pricing by requiring that insurers actuarially certify that initial rates were "sufficient to cover costs under moderately adverse experience," thereby protecting consumers against the large rate increases that characterized pre-stabilization LTC policies, among other consumer protections. Despite the adoption of rate stabilization laws designed to control rate increases on LTC insurance policies, CDI and insurance regulators nationwide are seeing an influx of rate filings seeking significant rate increases on existing policies. Some of these rate increases are as high as a one-time increase of 60% or in the form of multiple increases of 20 to 30%. Left unchecked, these rate increases will threaten the ability of California consumers, many which are on fixed incomes, to maintain the protections they relied upon when initially purchasing these policies." 3. Background and Discussion: AB 999 (Yamada), Page 6 4. The most controversial feature remaining in this bill is the mandatory 5 year span between rate changes for pre-rate stabilization LTC policies and the 10 year span between rate changes for post-rate stabilization LTC care policies. They can be seen in the bill at page 11, lines 18-20 and page 13 at lines 34 to 36. 5. While these provisions will mitigate against rate changes during the 5 and 10 year period respectively, the issue is what will happen when the rate change window re-opens and will spikes occur or will refinements to actuarial methodologies, competitive pressures, and possibly new market entrants put a downward pressure on prices changes. While these factors may all tend to dampen rate increases, long term rate stability requires adequate and actuarial sound rates so whatever the underlying cost trends that are unfolding over the 5 and 10 year spans respectively, these trends will impact rates as they are identified. Ultimately, the public needs a system where rates are realistic so their own attempts at personal responsibility planning can proceed in a realistic and well-founded fashion. 6. In an analogue to other contemporary debates, while a 5 or 10 year "holiday" from rate increases has undoubted appeal, if at the end of the period "rate shocks" occur for holders of LTC policies, this may precipitate a crisis for persons long term personal responsibility planning. 7. The Long-Term Care Marketplace: Long-term care insurance is a relatively new, albeit very important, insurance product. As life expectancies have increased, a growing number of people find the need to have late-in-life long term care services, which can be very expensive. Thus, an insurance product to help pay for these expenses has developed. But LTC insurance is different in many ways from most other insurance products. While it is possible that a catastrophic event will result in LTC needs in the early years of a policy, the general expectation is that a policyholder will pay premiums for many years before ever needing to make a claim. The incentive to pay premiums for many years before needing the insurance is based on the pricing mechanism that rewards those who purchase during their relatively younger, healthier years. As people age, and begin to have health problems, they either face extremely high premiums or do not AB 999 (Yamada), Page 7 qualify at all for this type of insurance. 8. The nature of LTC insurance - the expectation that claims will occur only years in the future - has made predicting what the claim costs will be very difficult. It is widely accepted that the insurance industry struggled in the early development of LTC policies to analyze the potential for future losses. In retrospect, many factors can be seen as rendering that process difficult: increasing life expectancies; life extending technology; faulty assumptions on lapse ratios; and even basic predictions about what nursing home care would cost. The result was that early LTC buyers who bought policies they could afford found themselves facing ed with very sharp and repeated premium increases as a clearer understanding of expected loss costs emerged. 9. The industry and regulators in the late 1990's began to address these problems by adopting new rate-making rules. These rules have been termed "rate stabilization." Policies sold pre-2002-03 are termed "pre-stabilization" policies, and policies sold since then are termed "post-stabilization" policies. According to the author and sponsor, the Department of Insurance (DOI), the post-stabilization reforms have not worked well, and the same issues that plagued the pre-stabilization market continue to plague the post-stabilization market. 10. Summary of Arguments in Support: a. The Author and Sponsor arguments appear in the "Purpose of the Bill" area above. b. The National Association of Social Workers (NASW) supports the bills for its ability to limit volatile rate increases affecting vulnerable, senior communities. c. The California Advocates for Nursing Home Reform (CANHR) states AB 999 is a step in the right direction in ensuring that California Long-term care Insurance consumers are better protected from massive rate increases. It states "AB 999 would limit the frequency of that rates could be increased and limit the reasons why rates could increase, and consumers of long-term care insurance policies will be better informed about when and if their rates would increase - this is especially AB 999 (Yamada), Page 8 important for people with disabilities and seniors on limited income". d. The California Nurses association states "AB 999, we believe, makes some changes that should improve the situation going forward, essentially signaling to insurers that they need to be more conservative in their pricing to avoid the kind of premium spikes we have seen lately. By allowing less frequent rate adjustments, ensuring policyholders are not assuming investment risk, and pooling open and closed blocks of business, we can expect to see more conservative pricing and reduce the likelihood of rate shocks for consumers." 11. Summary of Arguments in Opposition: a. American Council of Life Insurers (ACLI), America's Health Insurance Plans (AHIP), and the Association of California Life and Health Insurance Companies (ACLHIC) state "the bill in its current form still includes the most objectionable provision that would be counterproductive to those goals and could actually lead to larger rate increases and more insureds dropping coverage. These unintended consequences could have an enormous impact on the state budget because these costs are transferred to the Medi-Cal program as individuals spend down to meet their long term care needs. Specifically, the bill would impose a five year ban on increasing rates on policies that were sold prior to 2002 when California's rate stabilization law was implemented, and a ten year ban on increasing rates for rate stabilized policies once there has been any rate increase. As mentioned previously, the arbitrary ban on premium rate increases over a five or ten year period would increase the cost of long term care insurance, potentially pricing many Californians out of this important financial protection . This ban would also exacerbate rate spikes, rather than eliminate them, potentially causing many current insureds to drop their existing coverage when they are older and more vulnerable. These two outcomes could have a potentially devastating impact on the state's Medi-Cal expenditures, since baby boomers who do not have long term care insurance will be forced to "spend down" to be eligible for IHSS services or nursing home benefits. Medicare does not provide coverage for long term care benefits." AB 999 (Yamada), Page 9 American Council of Life Insurers (ACLI), America's Health Insurance Plans (AHIP), and the Association of California Life and Health Insurance Companies (ACLHIC) are requesting that the committee consider a revised approach to rate setting for the pre- and post-SB 898 LTC policies which would require carriers to "true up" their rates more frequently or be subject to a 5 year ban on rate changes. As described in their letter, "ACLHIC, ACLI and AHIP would propose the approach used in the Interstate Compact and several other states which would protect against large increases by ensuring that companies "true up" their projections on an ongoing basis, making much smaller adjustments in premium pricing, if necessary. This approach would require annual reviews and the filing of an actuarial memorandum every three years. It would also require a company not meeting actuarial projections to develop a reasonable plan of action to address developing rate inadequacies. It will be important for the company and Department of Insurance to work together to make timely adjustments consistent with that action plan to stabilize the block of business". b. National Association of Insurance and Financial Advisors of California (NAIFA-CA) and the California Association of Health Underwriters (CAHU) state the long term care insurance marketplace "is currently very volatile and for many people the products are simply unattainable". NAIFA-CA and CAHU also state "the most objectionable provisions, which would impose a five year ban on increasing rates on policies that were sold prior to 2002 when California's rate stabilization law was implemented, and a ten year ban on increasing rates for rate stabilized policies, remain in the bill. These bans would undoubtedly result in higher premiums and/or larger increases after five or ten years, which will mean that more individuals will need to "spend down" so that they can have their long term care costs transferred to Medi-Cal. It is imperative that we try to protect against this outcome and try to ensure that Californians continue to have available to them a broad choice of affordable long term care insurance options. Unfortunately, the bans that are currently in AB 999 will have the opposite outcome and could cost the state AB 999 (Yamada), Page 10 millions of dollars in the long run." c. The President of the Center for Long-Term Care Reform, Stephen A. Moses, writes, "While AB-999's intentions are good, its unintended consequences would negate its goals if legislated. Insurance carriers base premiums on actuarial estimates of risk. Arbitrarily limiting rates or rate increases for other purposes, however desirable, only interferes with this calculation and distorts normal market decisions". 9. Amendments: a. On page 9, line 12, strike out "or" and insert "of". b. On page 11, line 18, strike out "Beginning" and in insert "(f) Beginning" c. The Author should note that the Legislative Counsel Corrections Unit advises AB 999 requires a corrective amendment to eliminate avoid a conflict with AB 1416. 10. Prior and Related Legislation: a. SB 898 (Dunn) of the 1999-2000 Legislative Session was enacted as Chapter 812, Statutes of 2000 to establish the system of prior approval of LTC rates which AB 999 revises. LIST OF REGISTERED SUPPORT/OPPOSITION Support California Department of Insurance (CDI) (Sponsor) AARP Alzheimer's Association, California Council American Nurses Association of California (ANA\C) (with amendments) California Advocates for Nursing Home Reform (CANHR) California Alliance for Retired Americans California Commission on Aging California Health Advocates (CHA) California Nurses Association California Professional Firefighters (CPF) California School Employees Association, AFL-CIO AB 999 (Yamada), Page 11 California Senior Legislature Congress of California Seniors Consumer Federation of California Gray Panthers of Sacramento National Association of Social Workers State (of California) Independent Living Council (SILC) Opposition American Council of Life Insurers (ACLI) America's Health Insurance Plans (AHIP) Association of California Life and Health Insurance Companies (ACLHIC) California Association of Health Underwriters (CAHU) Center for Long-Term Care Reform President Stephen Moses ( www.centerltc.com ) Marion Somers, Ph.D, ( www.drmarion.com ) LTC Consultants President Phyllis Shelton, ( www.LTCiTraining.com ) LTC Partners and Insurance Services, LLC National Association of Insurance and Financial Advisors of California (NAIFA-Ca) Plan Financial, Inc. Weitzman-Shenefield & Associates Numerous Individuals Consultant: Ken Cooley (916) 651-4110