BILL ANALYSIS Ó SENATE INSURANCE COMMITTEE Senator Ronald Calderon, Chair AB 999 (Yamada) Hearing Date: June 13, 2012 As Amended: June 7, 2012 Fiscal: Yes Urgency: No VOTES: Asm. Floor(06/01/11)42-33/Pass Asm. Appr. (05/27/11)11-06/Pass Asm. Ins. (05/04/11)07-05/Pass SUMMARY Would revise long-term care insurance oversight to enhance consumer information and revise rate calculation requirements. DIGEST Existing law 1. Provides for the regulation of insurers by the Department of Insurance, including insurers issuing policies of long-term care insurance; 2. Regulates the marketing or solicitation of long-term care insurance policies and, in that regard, requires specified disclosures to prospective applicants or enrollees; 3. Requires the Insurance Commissioner to annually prepare a consumer rate guide for long-term care insurance and to include specified information; 4. Requires the premium rate schedules for all individual and group long-term care insurance policies issued in this state to be filed with, and receive the prior approval of, the Insurance Commissioner before the policy may be offered, sold, issued, or delivered to a resident of this state; AB 999 (Yamada), Page 2 5. Requires an insurer of long-term care insurance to submit to the Insurance Commissioner for approval all proposed premium rate schedule increases and to include specified information with the rate application. Approval of all premium rate schedule increases is subject to specified criteria. This bill 1. Would require an insurer of long-term care insurance to clearly post on its Internet Web site and provide written notice at the time of solicitation that a specimen individual policy form or group master policy and certificate form for each policy form offered by the insurer is available upon request and to provide that form within 15 calendar days upon request; 2. Would require the annual consumer rate guide to include a specimen outline of coverage for each product currently marketed by each insurer listed in the rate guide; 3. Would provide that if the premiums in any rate revision filing calculated pursuant to those criteria produce a lifetime expected loss ratio that is less than the highest lifetime expected loss ratio for the policy form in the initial filing or for requested premium rates in any filing made after January 1, 2013, the insurer would be required to reduce the premiums in that filing such that the current lifetime expected loss ratio is equal to or greater than the highest filed loss ratio, as specified; 4. Would set forth criteria for calculating the margin in the determination of a lifetime expected loss ratio; 5. Would also prohibit, for those policies, an insurer from justifying a rate increase prior to approval by the Insurance Commissioner based upon asset investment yield rate changes, except as specified, and would require all of the experience on all similar long-term care policy forms issued by an insurer and its affiliates and retained within AB 999 (Yamada), Page 3 the affiliated group to be pooled together and used as the basis for determining whether an increase is reasonable or shall be approved under specified provisions; 6. Would require similar long-term care policy forms to be classified into benefit classifications of nursing facility and residential care facility only, home care only, or comprehensive long-term care benefits. COMMENTS 7. Purpose to this bill To modify the long-term care "LTC" insurance premium rate development process to protect consumers from excessive premium rate volatility. 8. Background and Discussion The Long-Term Care Marketplace. Long-term care insurance is a relatively new, albeit very important, insurance product. As life expectancies have increased, a growing number of people find the need to have late-in-life long term care services, which can be very expensive. Thus, an insurance product to help pay for these expenses has developed. But LTC insurance is different in many ways from most other insurance products. While it is possible that a catastrophic event will result in LTC needs in the early years of a policy, the general expectation is that a policyholder will pay premiums for many years before ever needing to make a claim. The incentive to pay premiums for many years before needing the insurance is based on the pricing mechanism that rewards those who purchase during their relatively younger, healthier years. As people age, and begin to have health problems, they either face extremely high premiums or do not qualify at all for this type of insurance. The nature of LTC insurance - the expectation that claims will occur only years in the future - has made predicting what the claim costs will be very difficult. It is widely accepted that the insurance industry struggled in the early development of LTC policies to analyze the potential for future losses. In retrospect, many factors can be seen as rendering that process difficult: increasing life expectancies; life extending technology; faulty assumptions on lapse ratios; and even basic predictions about what AB 999 (Yamada), Page 4 nursing home care would cost. The result was that early LTC buyers who bought policies they could afford faced sharp and repeated premium increases as a clearer understanding of expected loss costs emerged. The industry and regulators in the late 1990's began to address these problems by adopting new rate-making rules. These rules have been termed "rate stabilization." Policies sold pre-2002-03 are termed "pre-stabilization" policies, and policies sold since then are termed "post-stabilization" policies. According to the author and sponsor, the California Department of Insurance (CDI), the post-stabilization reforms have not worked well, and the same issues that plagued the pre-stabilization market continue to plague the post-stabilization market. AB 999 as Amended on June 7, 2012. Recent author's amendments, adopted on June 7, 2012, struck the most controversial feature in this bill relating to time limits when an insurer could receive a rate change. Based on the new version of the bill, the Committee has received notice that the Association of California Life and Health Insurance Companies (ACLHIC), American Council of Life Insurers (ACLI), America's Health Insurance Plans (AHIP), California Association of Health Underwriters (CAHU), and the National Association of Insurance and Financial Advisors (NAIFA- CA) have removed their opposition from the bill and now have a neutral or no position. The bill currently contains provisions relating to the following: a. Consumer Rate Guide and Notice of Solicitation . Requires the Commissioner's annual LTC insurance rate guide to include a specimen outline of coverage for each product currently marketed by each insurer listed in the rate guide. (Available on the CDI Website.) Also requires insurers to make a specimen available within 15 calendar days of a request. b. Changes to the Calculation of Premium Rates and Loss Ratios . Establishes that a company may not target a lifetime loss ratio lower than the higher of (i) the minimum required by law or (ii) the target loss ratio AB 999 (Yamada), Page 5 disclosed in a past filing by the company. An expected lifetime loss ratio is the percentage of each premium dollar an insured anticipates spending on claims over the life of a policy and is used to set the parameters for premium rates. The lower the ratio, the less the insurer anticipates spending during the life of the policy. This ratio will be calculated at the initial filing and for subsequent rate revision filings. This provision revises the statutory floor for loss ratios by considering ratios from past filings. c. Application to Group Policies . Applies provisions of this bill to group policies including the general prohibition against the use of investment performance to justify rate increases and the requirement to pool risk associated with similar policies. d. Asset Investment Yield Rate Changes . Establishes that, for new policy pricing, the insurer may not justify rate increases based on the insurer's negative investment results, except under specific circumstances. e. Pooling of Similar Policies . When an insurer stops selling a certain policy to new applicants, this is known as closing a block of business. While existing insureds are allowed to remain on the policy, new insureds will not be added by which to spread maturing risk. AB 999 requires that rate increase filings consider the experience across all similar LTC forms written by the insurer and its affiliates, in essence pooling the experience of both closed and open blocks of business. f. Fail-safe Provision . Permits the Commissioner to approve rate revisions if the insurer demonstrates that the rates are necessary to protect the financial condition of the insurer. 1. Summary of Arguments in Support AB 999 (Yamada), Page 6 a. Consumer Rate Guide and Notice of Solicitation . The California Professional Firefighters, the State Independent Living Counsel, and the California Commission on Aging note that this bill would ensure that consumers can adequately review policies before entering into agreements. b. Changes to the Calculation of Premium Rates and Loss Ratios . According to the Consumer Federation of California (CFC) and California Health Advocates (CHA), provisions related to the lifetime loss ratio and the target loss ratio will reduce the likelihood of an insurer using a "teaser rate" to entice an initial purchase and prevent an insurer from using a loss ratio that is a moving target. The Congress of California Seniors state that loss ratio requirements must be brought into conformity with model requirements of the National Association of Insurance Commissioners (NAIC). c. Asset Investment Yield Rate Changes . CFC and CHA support AB 999 because it prohibits insurers from shifting the impact of poor investment results to the insured. d. Pooling of Similar Policies . CHA writes that insurers should be required to base a rate increase upon experience spread across all LTC forms written in the state to discourage companies from rapidly closing off books of business while introducing new products with minor variations. e. California Advocates for Nursing Home Reform and Gray Panthers of Sacramento support AB 999 because it will limit the justifications for rate increases and allow consumers to be better informed about the policies and rate increases. 1. Summary of Arguments in Opposition The Center for Long-term Care Reform argues that insurance AB 999 (Yamada), Page 7 carriers base premiums on actuarial estimates of risk. Arbitrarily limiting rates or rate increases for other purposes, however desirable, only interfere with this calculation and distort normal market decisions. 2. Prior and Related Legislation SB 898 (Dunn) of the 1999-2000 Legislative Session was enacted as Chapter 812, Statutes of 2000 to establish the system of prior approval of LTC rates. POSITIONS (Received prior to the June 2011 hearing unless otherwise noted) Support California Department of Insurance (CDI) (Sponsor) ÝJune 6, 2012] AARP Alzheimer's Association, California Council ÝJune 4, 2012] California Advocates for Nursing Home Reform (CANHR) California Alliance for Retired Americans California Commission on Aging California Health Advocates (CHA) California Nurses Association ÝJune 5, 2012] California Professional Firefighters (CPF) ÝJune 7, 2012] California School Employees Association, AFL-CIO ÝMay 22, 2012] California Senior Legislature Congress of California Seniors Consumer Federation of California ÝJune 6, 2012] Gray Panthers of Sacramento National Association of Social Workers ÝJune 4, 2012] State (of California) Independent Living Council (SILC) Opposition Center for Long-Term Care Reform President Stephen Moses (www.centerltc.com) Marion Somers, Ph.D, (www.drmarion.com) LTC Consultants President Phyllis Shelton, (www.LTCiTraining.com) LTC Partners and Insurance Services, LLC National Association of Insurance and Financial Advisors of California (NAIFA-Ca) Plan Financial, Inc. AB 999 (Yamada), Page 8 Weitzman-Shenefield & Associates Numerous Individuals Consultant: Hugh Slayden, (916) 651-4773