BILL ANALYSIS Ó AB 1447 Page 1 Date of Hearing: April 24, 2012 ASSEMBLY COMMITTEE ON JUDICIARY Mike Feuer, Chair AB 1447 (Feuer) - As Introduced: January 4, 2012 As Proposed to Be Amended SUBJECT : AUTOMOBILE SALES FINANCE: SELLERS KEY ISSUE : IN LIGHT OF REPORTEDLY UNFAIR AND ABUSIVE BUSINESS PRACTICES COMMONLY EMPLOYED BY "BUY-HERE PAY-HERE" CAR DEALERS, SHOULD CALIFORNIA CONSUMERS BE ENTITLED TO A MINIMUM 30-DAY WARRANTY AND OTHER BASIC CONSUMER PROTECTIONS FOR VEHICLES THAT THEY PURCHASE OR LEASE FROM SUCH DEALERS? FISCAL EFFECT : As currently in print this bill is keyed fiscal. SYNOPSIS According to the author, the typical business model of so-called "buy-here, pay-here" (BHPH) car dealers is to stock and sell older, high-mileage vehicles to consumers who cannot otherwise qualify for conventional auto loans. Unlike traditional new and used car dealers, BHPH dealers do not assign sale and lease contracts they generate to third party finance or lease sources. Because they maintain and administer their own sales and lease portfolios, they do not have to comply with underwriting and loan policies set by traditional lenders, and thus are free to set financial terms that are significantly higher than conventional auto loans and leases. Recent reports by consumer advocates and the Los Angeles Times have documented a number of questionable practices used by BHPH dealers that, in the author's view, should no longer be permitted to continue without the addition of crucial consumer protections. As proposed to be amended, this bill seeks to establish a number of common-sense consumer protections for vehicles purchased or leased from BHPH dealers, including, importantly, a 30-day minimum warranty and restrictions on the use of electronic tracking technology to track a buyer's whereabouts and the use of ignition shutdown technology to remotely disable the buyer's vehicle. In addition, this bill would no longer allow these dealers to require the buyer to make payments in person. Consumer advocates strongly support this bill because they AB 1447 Page 2 believe it will prevent abusive practices in the BHPH industry that are especially harmful to the predominantly low-income buyers who appear to be most frequently victimized, and who can least afford the loss of a car needed to keep a job. This bill is strongly opposed by the National Independent Automobile Dealers Association (NIADA) who contend that this bill will create a disincentive for BHPH dealerships to remain in business, and thus will make it more difficult for consumers who need reliable vehicles to get to their jobs to obtain reasonable automotive financing. Finally, amendments proposed by the author to allow the use of electronic tracking and ignition shutdown technology if written consent is obtained from the buyer are believed to have now removed opposition to the bill from PATA, a trade group representing the makers of such technology. SUMMARY : Establishes basic consumer protections for vehicles bought or leased from "buy-here-pay-here" automobile dealers. Specifically, this bill : 1)Defines "buy-here-pay-here dealer" to mean a seller who enters into conditional sale contracts or lease contracts, as defined, and does not routinely assign those contracts to an unaffiliated third-party finance or leasing source. 2)Prohibits a buy-here-pay-here dealer, after selling a vehicle, from tracking that vehicle with electronic tracking technology without obtaining written consent from the buyer. 3)Prohibits a buy-here-pay-here dealer, after selling a vehicle, from disabling that vehicle by using ignition override technology, unless the dealer complies with both of the following: a) Notifies the buyer, in writing, at the time of the sale that the vehicle is equipped with ignition override technology, which the dealer can use to shut down the vehicle remotely. b) Ensures that the ignition override technology on that vehicle provides a warning to the driver that the vehicle will become inoperable no less than 120 hours prior to the vehicle being disabled and for a duration of no less than 20 seconds every time the vehicle is started within the 120 hour period. AB 1447 Page 3 4)Prohibits a buy-here-pay-here dealer from requiring any buyer from making payments to the seller in person, except for the down payment. 5)Provides that any violations of items (2) through (4) above are punishable as a misdemeanor. 6)Prohibits a buy-here-pay-here dealer from selling or leasing a used vehicle unless that dealer gives the buyer or lessee a written warranty having a duration of at least 30 days from the date of the contract or when the odometer has registered 1,000 miles from that shown on the contract, whichever occurs first. Further provides that a buy-here-pay-here dealer that fails to provide the warranty shall be deemed to have provided the warranty as a matter of law. 7)Requires the above warranty to provide that the buy-here-pay-here dealer must repair the failure of any covered part, as specified, or at the election of the dealer, instead provide reimbursement for the reasonable cost of repairing the failure of the covered part. Further permits the warranty to contain certain exclusions from coverage, as specified. 8)Requires a buy-here-pay-here dealer, if notified by the retail buyer or lessee within the specified warranty period that the vehicle does not conform to the written warranties and the nonconformity is not otherwise excluded from coverage, to either repair the vehicle to conform to the written warranties or cancel the sale or lease contract. 9)Provides that any agreement entered into by a buyer for the purchase or lease of a used vehicle which waives, limits, or disclaims the rights set forth with respect to this warranty shall be void as contrary to public policy. EXISTING LAW : 1)Sets forth, under the Rees-Levering Act, requirements with regard to disclosures required in a conditional sale contract for the sale of a motor vehicle, including specified AB 1447 Page 4 disclosures regarding finance charges, and sets forth the permissible fees and charges in an automobile conditional sale contract for the sale of a motor vehicle. (Civil Code Section 2982.) 2)Requires all car dealers to provide a document indicating the price of specified items purchased, (including, among other things, any service contract, insurance product, debt cancellation agreement, or theft deterrent device) and stating the cost of the monthly installment payments with and without the items listed. Further prohibits the dealer from adding charges to the contract without full disclosure to and consent of the purchaser. (Civil Code Section 2982.2.) 3)Requires a car dealer, before offering a used vehicle for sale to a consumer, to display a window sticker called the "Buyers Guide" that must, among other things, disclose whether any warranty is offered and the basic terms of any warranty. If no express warranty is provided, then the Buyers Guide must indicate that the vehicle is being offered for sale "as is" (with no express or implied warranties), or with only the applicable "implied warranties" required by state law. (Title 16, Part 455.3 of the Code of Federal Regulations.) 4)Requires used car dealers, at the time of sale, to give the buyer the original Buyers Guide displayed on the vehicle or an accurate copy that contains all of the required disclosures and reflects the final warranty terms agreed on between the buyer and seller. (Title 16, Part 455.3 of the Code of Federal Regulations.) 5)Require a car dealer selling a used vehicle for a purchase price under $40,000 to offer the buyer a 2-day contract cancellation option agreement, priced as specified, and under which the buyer may return the vehicle without cause so long as certain conditions are met. (Vehicle Code Section 11713.21.) COMMENTS : Recent reports by consumer advocates and the Los Angeles Times have documented a number of questionable practices used by so-called "buy-here, pay-here" (BHPH) car dealers that, in the author's view, should no longer be permitted to continue without some basic consumer protections for the predominantly low-income car-buyers who appear to be most frequently victimized by these practices. This bill seeks to establish a AB 1447 Page 5 number of basic, common-sense consumer protections for vehicles purchased or leased from BHPH dealers, including, importantly, a 30-day minimum warranty and restrictions on the use of GPS technology to track a buyer's whereabouts and the use of ignition shutdown technology to remotely disable the buyer's vehicle. Background on "Buy Here, Pay Here" business model . "Buy Here, Pay Here" car dealers get their moniker from the common practice in the field of requiring customers to return once or twice a month to the dealership to make loan payments, usually in cash. According to the author, the typical BHPH business model is to stock and sell older, high-mileage vehicles to consumers who cannot otherwise qualify for conventional auto loans. In a conventional auto loan, traditional new and used car dealers merely serve as the middleman where the purchase money is provided by a bank or finance company. Unlike those dealers, however, BHPH dealers do not assign sale and lease contracts they generate to third party finance or lease sources. Because they instead maintain and administer their own sales and lease portfolios, they do not have to comply with underwriting and loan policies set by traditional lenders, and thus are free to set financial terms that are significantly higher than conventional auto loans and leases. This can be aptly summed up by a quote attributed to Ken Shilson, a founder of the National Alliance of Buy Here Pay Here Dealers (NABD), a trade group: "This is not the car business. This is the finance business." ("A vicious cycle in the used-car business", Los Angeles Times, 10/30/2011.) According to the same Times article, whether it's cars or finance, BHPH business is good. NABD's own figures indicate profit margins among its members average nearly 40%-- twice what new car dealers make. CNW Marketing Research estimates there are over 33,000 BHPH lots nationwide that sold nearly 2.4 million cars last year, up from 1.3 million a decade ago. Federal Deposit Insurance Corp. (FDIC) data indicates that BHPH dealers make $80 billion in loans every year. (Los Angeles Times, 10/30/2011.) Definition of Buy Here, Pay Here dealers. As proposed to be amended, this bill defines a buy here pay here dealer to mean a seller who enters into conditional sale contracts or lease contracts, and who does not routinely assign those contracts to an unaffiliated third-party finance or leasing source. AB 1447 Page 6 According to the author, this definition closely reflects the federal definition of BHPH dealers recently enacted as part of the Dodd-Frank Wall Street Reform and Consumer Protection Act (Public Law 111-203). The author may wish to consider the benefit of referencing the federal statute to clearly incorporate the new law as well as any regulations that may be adopted in the future by the Consumer Financial Protection Bureau (CPFB) to govern BHPH dealers. This bill requires BHPH dealers to provide a basic minimum warranty on all used cars. According to the author, there are many reports of consumers who have purchased a car from a BHPH dealer, often only because they have few other options to obtain a much-needed car for work or family reasons, yet are faced with a vehicle that has broken down shortly after the purchase with no clear remedy for addressing the problem. For example, a recent article describes the experience of one buyer who felt compelled to buy a car from a BHPH dealer to prevent her from being repeatedly late to her job caring for an elderly couple: Told she'd be fired if it happened again, Twombly put down $4,000 - all her savings - on a 9-year-old Chrysler Sebring with 95,000 miles. The dealership lent her the $2,600 balance at a steep 18% interest rate. A few months later, the Sebring broke down and she got into a dispute with the dealer over who should pay for repairs. Twombly quit making loan payments, and Dig's Wheels of Escondido, Calif., repossessed the car. She again struggled to get to work on time and was fired. That set off a chain of events that left the 38-year-old single mother and her two children homeless for six weeks. "I don't know what I'm going to do," said Twombly, who is still out of work. "I lost my job because I lost my car." ("A hard road for the poor in need of cars", Los Angeles Times, 11/3/2011.) As proposed to be amended, this bill requires BHPH dealers, with every sale or lease of a used car, to provide a written minimum warranty that is good for at least 30 days from the contract date or until 1,000 miles have been driven, whichever happens first. The bill provides that a BHPH dealer that fails to provide the warranty shall be deemed to have provided the warranty as a matter of law. The terms of the warranty require the buy-here-pay-here dealer to repair the failure of any AB 1447 Page 7 covered part, as specified, or at the election of the buyer or lessee, provide reimbursement for the reasonable cost of repairing the failure of the covered part. In cases where the buyer timely notifies the dealer that the vehicle has violated the terms of the warranty, the bill requires the BHPH dealer to either repair the car to conform to the warranty, or cancel the contract and make the buyer whole, as provided. The author contends that these reasonable limited warranty requirements will provide a baseline of protection for BHPH consumers who simply want what they bargained for-a reliable mode of transportation. The National Independent Automobile Dealers Association (NIADA) opposes the introduced version of this bill, which does not contain a limited warranty requirement. It is not known what position NIADA has with respect to the proposed amendment to require a minimum warranty. This bill prohibits the "Pay Here" requirement. If this bill is chaptered into law, then the "buy-here pay-here" label may become an obsolete description because the bill would no longer allow these dealers to require the buyer to make payments to the dealer in person. Consumer advocates contend that eliminating this requirement will address the reported practice of unannounced repossession of cars at the dealer's lot and the unfortunate stranding of the buyer that may result. A recent L.A. Times article describes the experience of one such buyer: A year and a half later, Lee fell behind on her payments and filed for bankruptcy. So she was relieved when the dealership called and offered to make her loan more affordable. The sales manager even promised to throw in a free smog check. Lee drove back to Repossess Auto on a rainy Monday evening, handed the keys to an attendant and sat down with the manager. Moments later, she said, employees parked four cars tightly around the Ford, blocking it in. There would be no new deal. Lee's car was being repossessed. She and her children waited in the rain until a friend could drive them home. ("A vicious cycle in the used-car business", Los Angeles Times, 10/30/2011.) In a time where virtually all consumer bills, including new car payments, have long been made by putting a check in the mail or AB 1447 Page 8 by electronic payment, it is hard to understand what useful purpose an in-person payment requirement serves, particularly when it exists in only one sector of the auto dealership industry. This bill restricts the use of electronic tracking and ignition override technology in cars sold by BHPH dealers. According to the author, BHPH dealers employ other questionable practices, like the in-person payment requirement, that are designed primarily to facilitate the fast and cost-effective repossession of cars so they can quickly be resold again-a practice known as "churning." This includes installation of electronic tracking technology (i.e. GPS technology) in cars so they can easily be located at any time, and installation of ignition override technology that allows the dealer to remotely disable operation of the vehicle so it can be towed or repossessed. At the time of this analysis, the Committee had received an "oppose unless amended" letter from the Payment Assurance Technology Association (PATA), seeking amendments to conform the bill with Penal Code Section 637.7(b) (authorizing use of tracking technology when "the registered owner, lessor, or lessee of a vehicle has consented to the use of the electronic tracking device with respect to that vehicle.") After discussions with PATA, the author has proposed to amend the bill to require BHPH dealers to obtain the buyer's written consent before equipping the car with such technologies, rather than placing an outright ban on these devices. It is believed, but not known for certain, that the proposed amendments are sufficient to address PATA's concerns and remove their opposition. NIADA also opposes the introduced version of this bill that prohibits the use of electronic tracking and ignition override technology. NIADA contends that the use of such technology is a widely accepted practice that "allows BHPH dealers to grant consumer credit with more flexible contract terms and lower down-payment requirements because the dealers have a greater assurance that their collateral can be located in the event of customer default." It is not known what position NIADA has on the bill as proposed to be amended, which no longer prohibits the use of the technology. ARGUMENTS IN SUPPORT : Consumers for Auto Reliability and Safety (CARS) and the Navy-Marine Corps Relief Society both contend AB 1447 Page 9 that this bill would be particularly helpful to veterans and active duty military families in California, who they contend are often affected by predatory practices of used car dealers. In support, the Navy-Marine Corps Relief Society explains: Young military families are particularly vulnerable to high cost lender and fast-talking car dealers who are able to sell cars "as-is", with no warranty. Our military clientele are frequently new consumers with little credit history. Often spouses must make financial decisions while the service member is deployed. High interest loans and excessive car repairs can easily push their finances to the edge and harm their financial well-being. ARGUMENTS IN OPPOSITION : This bill is strongly opposed by the National Independent Automobile Dealers Association (NIADA), who describes itself as a close industry associate of the National Alliance of Buy Here Pay Here Dealers (NABD). NIADA contends that this bill "will ultimately hurt the very consumers it seeks to protect", stating: New and used automotive dealerships are among the most highly regulated businesses in our economy and contribute significant revenues to state and federal treasuries through the collection of sales tax and additional fees. Any addition to existing oversight provided by (federal agencies) and a myriad of state and local agencies would be onerous for California's dealers who offer BHPH financing. Passing AB 1447 will create a disincentive for dealerships to continue in this business and make it more difficult to provide reasonable automotive financing for consumers who need reliable vehicles to get to their jobs, schools, and doctor's appointments. It is reasonable to think that with fewer BHPH options, these consumers will seek other transportation solutions. The most likely alternative would be to buy from unlicensed, private sellers or curb stoners who have no incentive to protect the consumer from an unsafe vehicle history, branded titles, or odometer discrepancies. Pending Related Legislation: AB 1534 (Wieckowski) seeks to require that automobile dealers affix a label to every used car for sale that states the reasonable market value of the vehicle, as determined by a nationally recognized pricing guide. AB 1534 AB 1447 Page 10 is scheduled for hearing by the Assembly Judiciary Committee on the same date as this bill. SB 956 (Lieu) seeks to require "buy-here, pay-here" car dealers to obtain a finance lender license and subject them to regulation under the California Finance Lenders Law, among other things. SB 956 is scheduled for hearing in Senate Judiciary on April 24th. REGISTERED SUPPORT / OPPOSITION : Support Center for Responsible Lending Consumers for Auto Reliability and Safety (CARS) Consumer Federation of California Navy-Marine Corps Relief Society Oppose (unless amended) Payment Assurance Technology Association Opposition National Independent Automobile Dealers Association (NIADA) Analysis Prepared by : Anthony Lew / JUD. / (916) 319-2334