BILL ANALYSIS Ó AB 1534 Page 1 Date of Hearing: April 24, 2012 ASSEMBLY COMMITTEE ON JUDICIARY Mike Feuer, Chair AB 1534 (Wieckowski) - As Amended: March 14, 2012 SUBJECT : VEHICLES: DEALERS: USED VEHICLE SALES: LABELING REQUIREMENTS KEY ISSUE : SHOULD AUTO DEALERS BE REQUIRED TO AFFIX A LABEL TO EACH USED VEHICLE FOR SALE DISPLAYING THE REASONABLE MARKET VALUE OF THAT VEHICLE, AS DETERMINED BY A NATIONALLY RECOGNIZED PRICING GUIDE? FISCAL EFFECT : As currently in print this bill is keyed fiscal. SYNOPSIS Unlike new cars, which since 1958 have been required to display a manufacturer's suggested retail price (MSRP) sticker, there is no such requirement for used cars to display a retail price on a window label or sticker. This disparity, the author contends, allows some unscrupulous used car dealers in California to set the price for a car based on information determined after running the customer's credit report, or otherwise drastically overprice a used vehicle for low-income consumers who cannot afford a new car but are particularly compelled to obtain a car for everyday needs. To protect consumers from unfair pricing, this bill seeks to require that automobile dealers affix a label to every used car for sale that states the reasonable market value of the vehicle, as determined by a nationally recognized pricing guide (e.g. Edmunds or Kelley Blue Book). The bill is supported by a number of consumer advocate groups who contend generally that the bill will strengthen transparency in the used car industry and protect consumers from predatory pricing practices. Car dealers who oppose this bill find this requirement problematic because they contend a pricing-guide valuation of the car is indicative of only the average retail value of used cars of the same general category, not the actual value of any specific vehicle, which may vary because of legitimate differences in individual owner history and condition. Opponents also contend that the scope of the bill is unnecessarily broad to address problems caused only by a handful of unscrupulous dealers and will increase administrative costs of doing business. AB 1534 Page 2 SUMMARY : Requires dealers to affix a label displaying the reasonable market value of the vehicle on every used car for sale. Specifically, this bill : 1)Requires an automobile dealer to affix a label on any used vehicle being offered for sale that states the "reasonable market value" of that vehicle, defined as the average retail value based on the condition, mileage, year, make, and model of the vehicle as determined within the last 30 days by a nationally recognized pricing guide. 2)Requires the above label to meet all the following conditions: a) Be in writing with a heading that reads "REASONABLE MARKET VALUE OF THIS VEHICLE" in at least 16-point bold type and text in at least 12-point type. b) Be located adjacent to the window sticker identifying the equipment provided with the vehicle, or if none, located prominently and conspicuously on the vehicle. c) Contain the information used to determine the reasonable market value, including, but not limited to, use of a nationally recognized pricing guide for used vehicles, and the date the reasonable market value was determined. 3)Requires a dealer to provide to a prospective purchaser a copy of any information obtained from a nationally recognized pricing guide that the dealer used to determine the reasonable market value of the vehicle. 4)Defines "nationally recognized pricing guide" as including, but not limited to, the Kelley Blue Book, Edmunds, the Black Book, or the National Automobile Dealers' Association (NADA) Guide. EXISTING LAW : 1)Requires all car dealers to provide a document indicating the price of specified items purchased, (including, among other things, any service contract, insurance product, debt cancellation agreement, or theft deterrent device) and stating the cost of the monthly installment payments with and without the items listed. Further prohibits the dealer from adding AB 1534 Page 3 charges to the contract without full disclosure to and consent of the purchaser. (Civil Code Section 2982.2.) 2)Requires used car dealers, before offering a used vehicle for sale to a consumer, to display a window sticker called the "Buyers Guide" that must make several disclosures, including, among other things: a) A list of the fourteen major systems of an automobile and defects that can occur in these systems. b) A suggestion that consumers ask the dealer if a pre-purchase inspection is permitted. c) A warning against reliance on spoken promises that are not confirmed in writing. (Title 16, Part 455.2 of the Code of Federal Regulations.) 3)Requires the Buyers Guide to disclose whether any warranty is offered and the basic terms of any warranty, and if no express warranty is provided, then the Buyers Guide must indicate that the vehicle is being offered for sale "as is" (with no express or implied warranties), or with only the applicable "implied warranties" required by state law. Further requires the dealer, at the time of sale, to give the buyer the original Buyers Guide displayed on the vehicle or an accurate copy that in either case contains all of the required disclosures and reflects the final warranty terms agreed on between the buyer and seller. (Title 16, Part 455.3 of the Code of Federal Regulations.) 4)Requires manufacturers of new automobiles, prior to the delivery of any new automobile to any dealer, to securely affix to the vehicle a label that discloses specified information, including the following: a) the retail price of such automobile suggested by the manufacturer (MSRP). b) the retail delivered price suggested by the manufacturer for each accessory or item of optional equipment, physically attached to such automobile at the time of its delivery to such dealer, which is not already included within the MSRP stated. c) the amount charged, if any, to such dealer for the transportation of such automobile to the location at which it is delivered to such dealer. (15 United States Code § 1232.) AB 1534 Page 4 COMMENTS : The author explains that the bill is needed to protect consumers from predatory sales practices reportedly employed by unscrupulous used car dealers, particularly those of the so-called "buy here, pay here" variety. Unlike new cars, which since 1958 have been required to display a manufacturer's suggested retail price (MSRP) sticker, there is no such requirement for used cars. This disparity, the author contends, allows dealers to set the price for a car based on information determined after running the customer's credit report, or otherwise drastically overprice a used vehicle for low-income consumers who cannot afford a new car but are particularly compelled to obtain a car for everyday needs. To protect consumers from unfair pricing, this bill seeks to require that automobile dealers affix a label to every used car for sale that states the reasonable market value of the vehicle, as determined by a nationally recognized pricing guide (e.g. Edmunds or Kelley Blue Book). Determining reasonable market value for used cars. The concept of "reasonable market value" as it applies to used cars is a source of contention between supporters and opponents of this bill. Opponents of this bill contend that unlike new cars (which by definition are all in brand new condition and have no prior owner history), used cars of the same make, model, and year may still vary in value because of differences in their individual history and condition. These opponents find problematic the bill's requirement that every used car be labeled with a "reasonable market value" representing the average retail value according to a pricing guide such as the Kelley Blue Book, because they contend such a valuation of the car is not indicative of the actual value of any specific vehicle. For example, the California New Car Dealers Association (CNCDA) explains why, in its view, an individual inspection can be crucial to an accurate appraisal, stating "When determining the price at which to sell a specific used vehicle, a dealer performs an extensive inspection of the vehicle, including emissions equipment, tire wear, brake pad levels, interior condition, etc. Depending upon the result of the inspection . . . the appraisal may vary by thousands of dollars." CNCDA expresses concern that the individual history and condition of a vehicle offered for sale will be overshadowed by the reasonable market value required to be posted on the vehicle under this AB 1534 Page 5 bill, stating: "Any price above the posted 'reasonable market value' will be presumed unreasonable by the consuming public, while any price at or below this artificial price will be presumed reasonable. A dealer selling a vehicle in below-average condition will now be armed with a third-party valuation sticker providing the average price paid for the vehicle." CarMax Auto Superstores, also in opposition to the bill, writes: "As a vehicle sits on a dealer's lot, it depreciates. Thus the 'reasonable market value' on the sticker will likely be superficially higher than the actual value of the vehicle as the 30-day time frame provided in the bill accrues. Instead of helping consumers, the label required by this bill will mislead them." While it stands to reason that a more precise and objective valuation of a particular car can be determined from a more thorough and individualized inspection, it should be noted that used car dealers are not currently required to reflect any such information in the asking price of the car. There is a distinction between a relatively objective valuation of a car's worth, based on condition, mileage, and other factors, and the subjective asking price of a used car that reflects the seller's desired profit margin. While fair dealing between an honest dealer and a rational purchaser would presumably result in bargaining of a reasonable final price somewhere between the two amounts, the intent of this bill is apparently to address those situations where the asking price for the car is grossly incongruent with any reasonable or objective valuation of the car. In support of the bill, Consumer Action reports that it "receives numerous complaints from car buyers who needlessly overpay by thousands of dollars because they trust the verbal promises of car salesmen who assure the buyer that the vehicle is fairly priced. Only after the sale do they learn that the dealer's pricing was far higher than the vehicle's genuine value." In short, bill proponents do not contend that the reasonable market value for a car as determined by a pricing guide necessarily represents a more accurate value of that particular car than can be determined by the closer scrutiny of a more detailed appraisal. They do note however that: (1) pricing guides like Kelley Blue Book typically reflect general differences in vehicle condition in determining fair market value; (2) the bill specifically provides that vehicle condition is one of the bases for determining "reasonable market value"; AB 1534 Page 6 and (3) the bill already takes the transparent approach of requiring the dealer to provide the prospective buyer with a copy of the information obtained from the pricing guide that the dealer used to determine the reasonable market value of the car. In any case, proponents contend, this bill offers a reasonable solution to help protect consumers against abusive pricing practices, especially in situations where the consumer has no third-party information to compare to an asking price represented by the dealer to be fair. Even if, as opponents contend, the amount cited from a pricing guide happens to exceed the more "accurate" value of the vehicle as determined by the dealer because of either adjustment for condition or depreciation within 30 days, under this bill consumers would still be protected from agreeing to an asking price that far exceeds the average sale price for a similar year, make and model. ARGUMENTS IN SUPPORT : Consumers for Auto Reliability and Safety (CARS) contend that this bill is especially needed to protect consumers who have poor credit or no history of credit, including students, recent immigrants, and enlisted military personnel and their families. With respect to the latter, CARS cites a Los Angeles Times article stating "Military men and women are singled out near bases all over the country for fraudulent car repairs and unfair lending practices, according to consumer groups and military assistance organizations. Operating outside the gates of major bases, some car repair shops and dealerships prey on military families, particularly when a husband has been shipped out of the country." ARGUMENTS IN OPPOSITION : CarMax also expresses concerns that by adding yet another sticker to be displayed on all used cars for sale, this bill increases the cost of doing business and creates unnecessary waste. CarMax states that it already places two large stickers in the window of every car they sell, namely the current window pricing sticker and the federally-mandated Buyer's Guide. They explain that "if these stickers are not removed (before test drives), the vehicle may not be safe to drive due to drastically reduced visibility, and this results in unnecessary waste because . . . new stickers have to be re-affixed thereafter." The Independent Automobile Dealers Association of California (IADAC) contends that the bill is unnecessarily broad to address problems caused only by a handful of unscrupulous dealers. They AB 1534 Page 7 state, "The used car industry is highly regulated by the DMV and each new and used car dealer pays $40 per year to fund DMV investigations to go after bad dealers and put them out of business. In fact, last year with approximately 4 million new and used cars sold in California, the DMV only received 9,280 complaints (of which) DMV took action against 453 dealers including suspension and revocation of their licenses." Pending Related Legislation: AB 1447 (Feuer) seeks to require "buy-here, pay-here" car dealers to provide a minimum warranty and other consumer protections to buyers or lessees. AB 1447 is scheduled for hearing by the Assembly Judiciary Committee on the same date as this bill. SB 956 (Lieu) seeks to require "buy-here, pay-here" car dealers to obtain a finance lender license and subject them to regulation under the California Finance Lenders Law, among other things. SB 956 is also scheduled for hearing in Senate Judiciary on April 24th. REGISTERED SUPPORT / OPPOSITION : Support Consumers for Auto Reliability and Safety (CARS) Consumer Action Consumer Federation of California Opposition California New Car Dealers Association (CNCDA) CarMax Auto Superstores, Inc. Independent Automobile Dealers Association of California (IADAC) Analysis Prepared by : Anthony Lew / JUD. / (916) 319-2334