BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                      



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          |SENATE RULES COMMITTEE            |                  AB 1581|
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                                 THIRD READING


          Bill No:  AB 1581
          Author:   Wieckowski (D), et al.
          Amended:  4/26/12 in Assembly
          Vote:     21

           
           SENATE BUSINESS, PROF. & ECON. DEV. COMM.  :  6-1, 6/11/12
          AYES:  Price, Emmerson, Corbett, Correa, Hernandez, Wyland
          NOES:  Strickland
          NO VOTE RECORDED:  Negrete McLeod, Vargas
           
          SENATE APPROPRIATIONS COMMITTEE  :  Senate Rule 28.8
           
          ASSEMBLY FLOOR  :  60-11, 5/3/12 - See last page for vote


           SUBJECT  :    Advertising:  business location 
          representations:  floral 
                      businesses

           SOURCE  :     Author


           DIGEST  :    This bill makes it an infraction for a provider 
          or vendor of floral or ornamental products or services, as 
          defined, to misrepresent the geographic location of its 
          business, as specified.

           ANALYSIS  :    

          Existing law, the Business and Professions Code:

          1. Regulates advertising, generally, and makes it unlawful 
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             for any person, firm, corporation or association, or any 
             employee to make any statement in any advertising which 
             is untrue or misleading, and which is known or, in the 
             exercise of reasonable care, should be known to be 
             untrue or misleading.  (Business and Professions Code 
             (BPC) Section17500)

          2. Provides that unfair competition includes any unlawful, 
             unfair or fraudulent business act or practice and 
             unfair, deceptive, untrue or misleading advertising and 
             other prohibited acts, as specified.  (BPC Section 
             17200)

          3. Provides that violation of the provisions above is a 
             misdemeanor, and that remedies for violations are 
             cumulative to each other and to other applicable 
             remedies.  (BPC Section 17534 and 17534.5)

          4. Provides for injunctive relief, as specified, for a 
             violation of the above statutes.  (BPC Section 17535 et 
             seq. and 17203 et seq.)

          Existing law, the Civil Code:

          1. Provides, among other things, that using deceptive 
             representations or designations of geographical origin 
             in connection with goods or services in a consumer 
             transaction and misrepresenting the source, sponsorship, 
             approval, or certification of goods and services are 
             unlawful as unfair methods of competition and unfair or 
             deceptive acts or practices.  
          (Civil Code (CIV) Section 1770)

          2. Provides various remedies and penalties, as specified, 
             for a violation of the above statutes, including 
             injunctive relief, civil and/or criminal penalties, 
             actual and punitive damages, and attorney's fees.  (CIV 
             Section 1780 et seq.)

          This bill:

          1. Makes it an infraction for a provider or vendor of 
             floral or ornamental products or services to 
             misrepresent the geographic location of its business by 

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             either:

             A.    Listing a local telephone number in any 
                advertisement or listing, unless the advertisement or 
                listing identifies the true physical address, 
                including the city, of the provider's or vendor's 
                business.

             B.    Listing a fictitious business name or an assumed 
                business name in any advertisement or listing if both 
                of the following are met:

                (1)      The name of the business misrepresents the 
                   provider's or vendor's geographic location;

                (2)      The advertisement or listing does not 
                   identify the true physical address, including the 
                   city and state, of the provider's or vendor's 
                   business.

          2. Provides that a violation of these provisions is an 
             infraction, punishable by a fine of up to $250.

          3. Specifies that the bill's provisions does not create or 
             impose a duty or obligation on a person other than a 
             vendor or provider of floral or ornamental products and 
             services.

          4. Exempts from the bill's provisions:

             A.    A publisher of a telephone directory or other 
                publication or a provider of a directory assistance 
                service publishing or providing information about 
                another business.

             B.    An Internet Web site that aggregates and provides 
                information about other businesses.

             C.    An owner or publisher of a print advertising 
                medium providing information about other businesses.

             D.    An Internet service provider.

             E.    An Internet service that displays or distributes 

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                advertisements for other businesses.

          5. Defines the following terms for purposes of the 
             provisions above:

             A.    "Floral or ornamental products or services" to 
                mean floral arrangements, cut flowers, bouquets, 
                potted plants, balloons, floral designs, and related 
                products and services.

             B.    "Local telephone number" to mean a specific 
                telephone number (area code and prefix) assigned for 
                the purpose of completing local calls between a 
                calling party or station and any other party or 
                station within a designated exchange or all of its 
                designated local calling areas.  The term does not 
                include long distance telephone numbers or any 
                toll-free telephone numbers listed in a local 
                telephone directory.

           Background

           Existing law generally prohibits and provides remedies for 
          misleading or fraudulent advertising practices.  Proponents 
          of this bill and the four previous bills on this issue have 
          argued that the flower industry has been targeted by 
          telemarketers using misleading sales practices.  They 
          contend that out-of-state businesses adopt local sounding 
          names, and then list a local telephone number in an effort 
          to mislead consumers into believing that the business is a 
          local operation.  The local telephone number is then 
          automatically transferred to a distant location, and the 
          business in fact has no local presence.  Proponents have 
          suggested that while there is nothing wrong with non-local 
          telemarketing of florist services, the consumer should be 
          aware that the presumed local small business does not in 
          fact have a local physical presence.

          Consumers may wish to patronize local establishments.  For 
          a variety of reasons, many consumers desire to patronize 
          local businesses.  Many consumers desire to support the 
          local economy in the area in which they live.  Others wish 
          to have a physical location to visit in the event that 
          problems arise in the delivery of telephonically ordered 

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          goods or services.  Still others may simply desire to 
          patronize a small business rather than a much larger 
          national organization.  Listing and advertising local names 
          and telephone numbers can seriously interfere with these 
          interests.

           Federal Trade Commission (FTC) Consumer Alert  .  In April 
          1998, the FTC issued a consumer alert regarding absentee, 
          "long-distance" florists that mislead consumers into 
          believing they are local florists but are not:

            Flowers are a great way to celebrate a birthday, cheer up 
            a sick friend, or simply brighten someone's day.  Your 
            local florist is just a phone call away, or so you think. 
             Some unscrupulous telemarketing firms are posing as 
            local florists, charging you higher fees and taking 
            business away from legitimate florists in your town.

            Here's how the deception works:  A telemarketer takes out 
            a bogus listing in the white pages of your telephone 
            directory.  The company may use your town's name in its 
            own to make you believe it's local.  Or, name of a 
            legitimate local florist may be listed with a different 
            local phone number. 

            When you call, you're unknowingly forwarded to an 
            out-of-town telemarketing operation.  The telemarketer 
            takes your order and credit card information for payment, 
            and forwards your order to an area florist.  The 
            telemarketer pockets a processing fee and usually a 
            percentage of the sale as well.  You don't realize you've 
            been scammed until you get higher than expected charges 
            from an out-of-town company on your credit card 
            statement, or learn that the flowers weren't delivered as 
            ordered, or were never delivered at all.

          Following the FTC's consumer alert, Congress adopted a 
          concurrent resolution resolving that the FTC should 
          exercise its broad authority "to investigate businesses 
          that are engaging in the deceptive advertising practice of 
          misrepresenting their geographic location in telephone 
          listings, Internet advertisements, and other advertising 
          media."  (H. Con. Res. 318, 105th Congress, 2d Session, 
          August 1998)

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           FISCAL EFFECT  :    Appropriation:  No   Fiscal Com.:  Yes   
          Local:  Yes

           SUPPORT  :   (Verified  6/25/12)

          A to Z Wholesale Floral & Supply (Santa Anna)
          Baron Paper Company Inc. (Oceanside)
          Blooms and Bears (Irvine)
          California Association of Nurseries and Garden Centers
          California Small Business Association
          California State Floral Association
          Calla Company (Moss Landing)
          Conroy's Flowers (Mission Viejo)
          Designs Unique (San Marcos)
          Forget Me Not Flowers and Gifts (Walnut Creek)
          Fremont Chamber of Commerce
          Fremont Flowers (Fremont)
          From the Garden Enterprises (Tustin)
          Grass Valley Florist (Grass Valley)
          Hart Floral (Modesto)
          Hayward Chamber of Commerce
          Jasmine Creek (El Cajon)
          Kings Flowers (Fullerton)
          Kitayama Brother Wholesale (Hayward)
          Lizio Inc. (Ontario)
          Milpitas Chamber of Commerce
          Mission Hills (San Diego)
          Monarch Florist (Mission Viejo)
          National Federation of Small and Independent Business
          Overend Designs (Laguna Hills)
          Palos Verdes Florist (Rolling Hills Estates)
          San Leandro Chamber of Commerce
          Simi Valley Chamber of Commerce
          Society of American Florists
          Sweet Peas Floral Design (Stockton)
          Tempel's of Carmel Florist (Carmel)
          The Garden Gate Florist (Yuba City)
          Walnut Creek Florist (Walnut Creek)

           ARGUMENTS IN SUPPORT  :    According to the author:  

            At its core, this bill is about combating consumer 
            deception.  Local consumers are misled when orders are 

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            routed to non-local business locations because fees and 
            commissions are usually taken out of the order price. 

            These non-local fees and commissions are not normally 
            paid when the consumer places a floral order directly 
            with a truly local florist, as intended.  Ironically, 
            oftentimes the non-local telemarketer who falsely 
            represents himself as a local florist simply re-routes 
            the order to a truly local florist for processing.  In 
            these cases, the consumer paid a higher price, and 
            received less value, while the local florist was 
            subjected to sharing their profit with an unnecessary and 
            non-local third party.

            The consumer has the right to know and choose when he 
            wants his floral dollars and sales taxes to leave his 
            local community and state.  This will provide interested 
            consumers relevant information about the location of a 
            floral retail business and prevent unscrupulous floral 
            retailers from parasitical advertising activities on 
            existing community based local flower shops.


           ASSEMBLY FLOOR  :  60-11, 5/3/12
          AYES:  Achadjian, Alejo, Allen, Ammiano, Atkins, Beall, 
            Bill Berryhill, Block, Blumenfield, Bradford, Brownley, 
            Buchanan, Butler, Charles Calderon, Campos, Carter, 
            Cedillo, Chesbro, Conway, Cook, Davis, Dickinson, Eng, 
            Feuer, Fong, Fuentes, Galgiani, Garrick, Gordon, Gorell, 
            Halderman, Hayashi, Hill, Huber, Hueso, Huffman, 
            Jeffries, Knight, Lara, Bonnie Lowenthal, Ma, Mendoza, 
            Miller, Mitchell, Monning, Nestande, Norby, Olsen, Pan, 
            Perea, V. Manuel Pérez, Portantino, Silva, Skinner, 
            Solorio, Swanson, Torres, Wieckowski, Yamada, John A. 
            Pérez
          NOES:  Donnelly, Beth Gaines, Gatto, Grove, Hagman, Logue, 
            Mansoor, Morrell, Nielsen, Valadao, Wagner
          NO VOTE RECORDED:  Bonilla, Fletcher, Furutani, Hall, 
            Harkey, Roger Hernández, Jones, Smyth, Williams


          JJA:m  6/25/12   Senate Floor Analyses 

                         SUPPORT/OPPOSITION:  SEE ABOVE

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