BILL ANALYSIS Ó AB 2252 Page 1 Date of Hearing: May 9, 2012 ASSEMBLY COMMITTEE ON APPROPRIATIONS Felipe Fuentes, Chair AB 2252 (Gordon) - As Amended: April 23, 2012 Policy Committee: HealthVote:18-0 Urgency: No State Mandated Local Program: Yes Reimbursable: No SUMMARY This bill requires a 45-business day written notice before a material change is made to a dental plan's rules, regulations, guidelines, policies, or procedures concerning dental provider contracting or coverage of or payment for dental services. Specifically, this bill: 1)Allows each dentist the right to negotiate and agree to the change. 2)Allows dentists the right to terminate a contract with the plan prior to the implementation of the change. 3)Defines a material change for purposes of reporting as, at a minimum, a change to the system by which the plan adjudicates and pays claims for treatment, a change to the manner in which the plan identifies patients and providers, a change to the fee and rate schedule for the product for which the dentist is in-network, a change to the coverage or general policies of the plan that affect rates and fees paid to providers, or a change to enrollees' benefit coverage policies. 4)Requires nonmaterial changes made to the dental plan's rules, regulations, guidelines, policies, or procedures concerning dental provider contracting or coverage of or payment for dental services to be posted to an Internet web site. FISCAL EFFECT 1)Minor one-time costs, in the range of $50,000, to the Department of Managed Health Care and the Department of Insurance, combined, to ensure plans are compliant with the AB 2252 Page 2 bill's requirements during the licensure review process. 2)The significant administrative workload this bill requires of dental plans is likely to indirectly increase state costs for providing dental plans to its employees. Because the notification requirements appear to be broad and open-ended, the precise magnitude of the costs that would be passed on is unknown, but cost increases would likely exceed $150,000 annually. One large plan, Delta Dental of California, estimates cost increases of over $34 million for the first year of implementation, $9 million of which they estimate would be passed on to various state entities including CalPERS, school districts, and state colleges and universities. COMMENTS 1)Rationale . According to the author, dentists often practice in solo practitioner or small group settings, where changes to plans can impact practice staffing, cost of care, and patient access to services. If a dentist does not have current information on preauthorization timing, reimbursement rates, or claims processing, then he or she is unable to convey to the patient what is expected of them so that they can make a fully informed decision. The author describes a situation where a recent dental plan operating in California installed a new system for claims review and payment, provider identification, and patient eligibility confirmation in which system problems have affected aspects of how claims for treatment are paid, thereby impacting patients on what gets paid and how much is the patient's responsibility. Moreover, system errors have resulted in delays in preauthorization approvals for necessary treatment plans and inaccuracies regarding refunds sought from dentists and patients for incorrectly paid claims. This bill is sponsored by the California Dental Association, who notes there are gaps in current notification requirements that can cause confusion and frustration among providers. 2)Opposition . Delta Dental of California (DDC) believes this bill is overly broad. They argue the scope would require AB 2252 Page 3 constant, never-ceasing notification to providers, and the cost of these notices, including postage, paper and staffing, to track all these notices could significantly increase administrative costs which are ultimately reflected in higher premiums for consumers. They also cite the proprietary nature of some of the changes, customer confidentiality, and concerns about data security as reasons they oppose this bill. Analysis Prepared by : Lisa Murawski / APPR. / (916) 319-2081