BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                  AB 2252
                                                                  Page  1

          Date of Hearing:   May 9, 2012

                        ASSEMBLY COMMITTEE ON APPROPRIATIONS
                                Felipe Fuentes, Chair

                   AB 2252 (Gordon) - As Amended:  April 23, 2012 

          Policy Committee:                              HealthVote:18-0

          Urgency:     No                   State Mandated Local Program: 
          Yes    Reimbursable:              No

           SUMMARY  

          This bill requires a 45-business day written notice before a 
          material change is made to a dental plan's rules, regulations, 
          guidelines, policies, or procedures concerning dental provider 
          contracting or coverage of or payment for dental services.  
          Specifically, this bill:                                    

          1)Allows each dentist the right to negotiate and agree to the 
            change.

          2)Allows dentists the right to terminate a contract with the 
            plan prior to the implementation of the change.

          3)Defines a material change for purposes of reporting as, at a 
            minimum, a change to the system by which the plan adjudicates 
            and pays claims for treatment, a change to the manner in which 
            the plan identifies patients and providers, a change to the 
            fee and rate schedule for the product for which the dentist is 
            in-network, a change to the coverage or general policies of 
            the plan that affect rates and fees paid to providers, or a 
            change to enrollees' benefit coverage policies.

          4)Requires nonmaterial changes made to the dental plan's rules, 
            regulations, guidelines, policies, or procedures concerning 
            dental provider contracting or coverage of or payment for 
            dental services to be posted to an Internet web site.

           FISCAL EFFECT  

          1)Minor one-time costs, in the range of $50,000, to the 
            Department of Managed Health Care and the Department of 
            Insurance, combined, to ensure plans are compliant with the 








                                                                  AB 2252
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            bill's requirements during the licensure review process. 

          2)The significant administrative workload this bill requires of 
            dental plans is likely to indirectly increase state costs for 
            providing dental plans to its employees.  Because the 
            notification requirements appear to be broad and open-ended, 
            the precise magnitude of the costs that would be passed on is 
            unknown, but cost increases would likely exceed $150,000 
            annually.  One large plan, Delta Dental of California, 
            estimates cost increases of over $34 million for the first 
            year of implementation, $9 million of which they estimate 
            would be passed on to various state entities including 
            CalPERS, school districts, and state colleges and 
            universities.



           COMMENTS  

           1)Rationale  . According to the author, dentists often practice in 
            solo practitioner or small group settings, where changes to 
            plans can impact practice staffing, cost of care, and patient 
            access to services.  If a dentist does not have current 
            information on preauthorization timing, reimbursement rates, 
            or claims processing, then he or she is unable to convey to 
            the patient what is expected of them so that they can make a 
            fully informed decision. 

            The author describes a situation where a recent dental plan 
            operating in California installed a new system for claims 
            review and payment, provider identification, and patient 
            eligibility confirmation in which system problems have 
            affected aspects of how claims for treatment are paid, thereby 
            impacting patients on what gets paid and how much is the 
            patient's responsibility. Moreover, system errors have 
            resulted in delays in preauthorization approvals for necessary 
            treatment plans and inaccuracies regarding refunds sought from 
            dentists and patients for incorrectly paid claims. 

             This bill is sponsored by the California Dental Association, 
            who notes there are gaps in current notification requirements 
            that can cause confusion and frustration among providers. 

           2)Opposition  . Delta Dental of California (DDC) believes this 
            bill is overly broad.  They argue the scope would require 








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            constant, never-ceasing notification to providers, and the 
            cost of these notices, including postage, paper and staffing, 
            to track all these notices could significantly increase 
            administrative costs which are ultimately reflected in higher 
            premiums for consumers.  They also cite the proprietary nature 
            of some of the changes, customer confidentiality, and concerns 
            about data security as reasons they oppose this bill.  

          Analysis Prepared by  :    Lisa Murawski / APPR. / (916) 319-2081