BILL ANALYSIS Ó AB 2354 Page 1 Date of Hearing: April 18, 2012 ASSEMBLY COMMITTEE ON INSURANCE Jose Solorio, Chair AB 2354 (Solorio) - As Amended: April 11, 2012 SUBJECT : Limited Lines Travel Insurance Agents SUMMARY : Repeals existing laws regulating limited lines travel insurance agents and replaces it with a new system of regulation consistent with standards adopted by the National Association of Insurance Commissioners (NAIC). Specifically, this bill : 1)Repeals existing law requiring travel agents and employees of common carriers to be licensed as limited lines travel insurance agents (travel insurance agents) to transact transportation ticket and baggage insurance policies. 2)Repeals the law limiting travel insurance agents to the sale of transportation ticket and baggage loss policies. 3)Repeals the definition of a transportation ticket policy. 4)Permits a travel insurance agent license to be issued to an organization transacting travel insurance that is a designee of an insurer that is authorized to offer travel insurance. 5)Defines travel insurance as insurance coverage for personal risks associated with travel including, but not limited to: a) Interruption or cancellation of travel b) Loss of baggage or personal effects c) Damages to accommodations or rental vehicles d) Sickness, accident, disability or death occurring during travel. 6)Specifies that major medical policies providing comprehensive medical protection on trips lasting more than six months are not travel insurance. 7)Defines a "travel retailer" as a business organization engaged in transacting travel insurance on behalf of a travel insurance agent. 8)Permits an unlicensed "travel retailer" to transact travel AB 2354 Page 2 insurance on behalf of a travel insurance agent if the travel insurance agent: a) Includes its identifying information (name, license number, and contact information) clearly in marketing materials and fulfillment packages provided to customers. b) Maintains a register of all travel retailers that transacts travel insurance on its behalf. c) Designates one employee licensed as a fire and casualty agent, life only agent, and accident and health agent to be responsible for ensuring compliance. d) Provides fingerprints to the Department of Insurance of the designated employee and the officers and employees who direct or control the operations of the travel insurance agent to perform a criminal background check. e) Pays the required licensing fees. f) Provides training to the travel retailer's employees transacting travel insurance regarding the types of insurance offered, ethical sales practices, and disclosures to prospective customers. 9)Permits a travel insurance agent to compensate the travel retailer and its employees if the compensation is not primarily based on the number of policies sold. 10)Specifies that the conduct of employees of the travel retailer transacting travel insurance is deemed to be the conduct of the travel insurance agent. 11)Requires applicants for a license to act as a travel insurance agent to submit the following: a) Written application form signed by the applicant. b) A certificate from an insurer appointing the applicant as its agent and attesting to the applicant's competence. c) Payment of the application fee. 12)Applies existing processes for administrative review of applications to the applications for a travel insurance agent license. 13)Requires that the cost of any investigation or enforcement action be paid for by the travel insurance agent. AB 2354 Page 3 14)Authorizes the Insurance Commissioner to adopt regulations needed to implement the bill. EXISTING LAW 1)Permits travel agents and employees of railroads, airlines and other common carriers to become licensed as travel insurance agents. 2)Restricts travel insurance agents to the sale of transportation ticket or baggage insurance policies. 3)Defines a transportation ticket policy as disability insurance sold to protect a traveler from transportation hazards. 4)Requires specific written notice be provided to applicants for a travel ticket policy regarding the possibility the policy may duplicate other health insurance coverage. FISCAL EFFECT : Unknown. COMMENTS : 1)Purpose. According to the author, this bill revises California law relating to the sale of travel insurance to comply with the licensing standards adopted by NAIC. These standards were developed to establish nationally consistent licensing requirements for travel insurance agents while ensuring consumer protection. Implementing an approach consistent with the NAIC model will reduce the burden of regulation on travel retailers while focusing regulatory scrutiny on those most responsible for the insurance product. 2)NAIC Model. This bill is modeled on uniform licensing standards for travel insurance agents adopted by the National Association of Insurance Commissioners in 2010. These standards shift the licensing requirements from individual travel agents and employees of common carriers (airlines, railroads, bus lines, etc.) to an intermediary (such as a managing general agent) who is responsible for training and overseeing the sale of travel insurance by travel retailers. The intermediary (limited lines travel insurance agent) would be appointed by an insurance company and licensed by the department. AB 2354 Page 4 3)Revenue. The bill will drastically reduce the number of licenses issued by the department. The Department currently has over 2,000 travel insurance agent licenses, and the sponsors estimate that the bill would reduce that number to approximately 50. Without a substantial increase in the amount of the license issuance and renewal fees charged, the Department of Insurance will lose a substantial amount of revenue. The sponsors have indicated a willingness to support an increase and have been working with the Department of Insurance to determine the appropriate fee. 4)Portable Electronics Insurance. Last year, Assembly Bill 690 (Stats. 2011, ch. 165) enacted a similar model for portable electronics insurance agents where a parent organization (e.g., cell phone company, electronics retailer) is licensed to transact insurance on portable electronic devices (e.g., cell phones, laptops, etc.) through its individual employees and authorized representatives. REGISTERED SUPPORT / OPPOSITION : Support U.S. Travel Insurance Association (sponsor) American International Group (AIG) American Society of Travel Agents Away to Travel California Coalition of Travel Organizations California Travel Association (if amended) Jason Coleman, Inc. Numerous Individual Travel Professionals Plaza Travel Surf City Cruise and Travel Travelex Insurance Services Your Travel Center Opposition None Received Analysis Prepared by : Paul Riches / INS. / (916) 319-2086 AB 2354 Page 5