BILL ANALYSIS                                                                                                                                                                                                    Ó



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          Date of Hearing:   April 18, 2012

                           ASSEMBLY COMMITTEE ON INSURANCE
                                 Jose Solorio, Chair
                   AB 2354 (Solorio) - As Amended:  April 11, 2012
           
          SUBJECT  :   Limited Lines Travel Insurance Agents

           SUMMARY  :   Repeals existing laws regulating limited lines travel 
          insurance agents and replaces it with a new system of regulation 
          consistent with standards adopted by the National Association of 
          Insurance Commissioners (NAIC).  Specifically,  this bill  :  

          1)Repeals existing law requiring travel agents and employees of 
            common carriers to be licensed as limited lines travel 
            insurance agents (travel insurance agents) to transact 
            transportation ticket and baggage insurance policies.

          2)Repeals the law limiting travel insurance agents to the sale 
            of transportation ticket and baggage loss policies.

          3)Repeals the definition of a transportation ticket policy.

          4)Permits a travel insurance agent license to be issued to an 
            organization transacting travel insurance that is a designee 
            of an insurer that is authorized to offer travel insurance.

          5)Defines travel insurance as insurance coverage for personal 
            risks associated with travel including, but not limited to:

               a)     Interruption or cancellation of travel
               b)     Loss of baggage or personal effects
               c)     Damages to accommodations or rental vehicles
               d)     Sickness, accident, disability or death occurring 
                 during travel. 

          6)Specifies that major medical policies providing comprehensive 
            medical protection on trips lasting more than six months are 
            not travel insurance.

          7)Defines a "travel retailer" as a business organization engaged 
            in transacting travel insurance on behalf of a travel 
            insurance agent.

          8)Permits an unlicensed "travel retailer" to transact travel 








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            insurance on behalf of a travel insurance agent if the travel 
            insurance agent:

               a)     Includes its identifying information (name, license 
                 number, and contact information) clearly in marketing 
                 materials and fulfillment packages provided to customers.
               b)     Maintains a register of all travel retailers that 
                 transacts travel insurance on its behalf.
               c)     Designates one employee licensed as a fire and 
                 casualty agent, life only agent, and accident and health 
                 agent to be responsible for ensuring compliance.
               d)     Provides fingerprints to the Department of Insurance 
                 of the designated employee and the officers and employees 
                 who direct or control the operations of the travel 
                 insurance agent to perform a criminal background check.
               e)     Pays the required licensing fees.
               f)     Provides training to the travel retailer's employees 
                 transacting travel insurance regarding the types of 
                 insurance offered, ethical sales practices, and 
                 disclosures to prospective customers.

          9)Permits a travel insurance agent to compensate the travel 
            retailer and its employees if the compensation is not 
            primarily based on the number of policies sold.

          10)Specifies that the conduct of employees of the travel 
            retailer transacting travel insurance is deemed to be the 
            conduct of the travel insurance agent.


          11)Requires applicants for a license to act as a travel 
            insurance agent to submit the following:

               a)     Written application form signed by the applicant.
               b)     A certificate from an insurer appointing the 
                 applicant as its agent and attesting to the applicant's 
                 competence.
               c)     Payment of the application fee.

          12)Applies existing processes for administrative review of 
            applications to the applications for a travel insurance agent 
            license.

          13)Requires that the cost of any investigation or enforcement 
            action be paid for by the travel insurance agent.








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          14)Authorizes the Insurance Commissioner to adopt regulations 
            needed to implement the bill.

           EXISTING LAW  

          1)Permits travel agents and employees of railroads, airlines and 
            other common carriers to become licensed as travel insurance 
            agents.

          2)Restricts travel insurance agents to the sale of 
            transportation ticket or baggage insurance policies.

          3)Defines a transportation ticket policy as disability insurance 
            sold to protect a traveler from transportation hazards.

          4)Requires specific written notice be provided to applicants for 
            a travel ticket policy regarding the possibility the policy 
            may duplicate other health insurance coverage.

           FISCAL EFFECT  :   Unknown.

           COMMENTS  :    

          1)Purpose.   According to the author, this bill revises 
            California law relating to the sale of travel insurance to 
            comply with the licensing standards adopted by NAIC.  These 
            standards were developed to establish nationally consistent 
            licensing requirements for travel insurance agents while 
            ensuring consumer protection.  Implementing an approach 
            consistent with the NAIC model will reduce the burden of 
            regulation on travel retailers while focusing regulatory 
            scrutiny on those most responsible for the insurance product.  

          2)NAIC Model.   This bill is modeled on uniform licensing 
            standards for travel insurance agents adopted by the National 
            Association of Insurance Commissioners in 2010. These 
            standards shift the licensing requirements from individual 
            travel agents and employees of common carriers (airlines, 
            railroads, bus lines, etc.) to an intermediary (such as a 
            managing general agent) who is responsible for training and 
            overseeing the sale of travel insurance by travel retailers.  
            The intermediary (limited lines travel insurance agent) would 
            be appointed by an insurance company and licensed by the 
            department.  








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           3)Revenue.   The bill will drastically reduce the number of 
            licenses issued by the department.  The Department currently 
            has over 2,000 travel insurance agent licenses, and the 
            sponsors estimate that the bill would reduce that number to 
            approximately 50.  Without a substantial increase in the 
            amount of the license issuance and renewal fees charged, the 
            Department of Insurance will lose a substantial amount of 
            revenue.  The sponsors have indicated a willingness to support 
            an increase and have been working with the Department of 
            Insurance to determine the appropriate fee.

           4)Portable Electronics Insurance.   Last year, Assembly Bill 690 
            (Stats. 2011, ch. 165) enacted a similar model for portable 
            electronics insurance agents where a parent organization 
            (e.g., cell phone company, electronics retailer) is licensed 
            to transact insurance on portable electronic devices (e.g., 
            cell phones, laptops, etc.) through its individual employees 
            and authorized representatives.

           REGISTERED SUPPORT / OPPOSITION  :   

           Support 
           
          U.S. Travel Insurance Association (sponsor)
          American International Group (AIG)
          American Society of Travel Agents
          Away to Travel
          California Coalition of Travel Organizations
          California Travel Association (if amended)
          Jason Coleman, Inc.
          Numerous Individual Travel Professionals
          Plaza Travel
          Surf City Cruise and Travel
          Travelex Insurance Services
          Your Travel Center

           Opposition 
           
          None Received
           
          Analysis Prepared by  :    Paul Riches / INS. / (916) 319-2086 











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