BILL ANALYSIS Ó SENATE INSURANCE COMMITTEE Senator Ronald Calderon, Chair SB 599 (Kehoe) Hearing Date: April 13, 2011 As Amended: April 4, 2011 Fiscal: Yes Urgency: No SUMMARY Would mandate that life insurance proceeds be paid solely by issuance to a beneficiary of a lump sum check unless the beneficiary elects in writing to receive payment by another method; insurer recommendations to a policyholder or beneficiary to accept an alternative payment to a lump sum check would be subject to mandatory disclosures. DIGEST Existing law 1.Specifies insurance upon life may be made payable various ways including on the death of the insured. (CIC Section 10170) 2.Requires insurance companies not to knowingly misrepresent to claimants pertinent facts or policy provisions relating to any issues of coverage and under related regulations of the Department of Insurance, insurers are required to disclose to a beneficiary all benefits, coverage, time limits or other provisions of the insurance policy. (CIC Sec. 790.03(h)(1) and CCR Sec. 2695.4(a) of Title 10) 3.Provides that the relationship between the insurer and the policyholder or beneficiaries under any agreement concerning the terms and conditions for payment shall be that of debtor and creditor and the insurer shall not be required to segregate funds so held but shall hold them as a part of its general corporate assets. (CIC Sec. 10170 (e)) 4.Establishes the California Life and Health Guaranty Association which provides a guarantee, in the event an insurer going into default, of 80 percent of the defaulting insurer's contractual obligations for each valid claim under a policy or contract up to a maximum of 300,000 dollars in life insurance death benefits on any one life. (CIC Secs. 1067 et SB 599 (Kehoe), Page 2 seq., including 1067.02(c)(1), 1067.02(c)(2) (A)(i)) 5.Provides that the CLHIGA coverage guarantee does not extend to: a. Any portion of a policy or contract not guaranteed by the insurer, or under which the risk is borne by the policy or contract owner. (CIC Sec. 1067.02(b)(2)(A)) b. An obligation that does not arise under the express written terms of the policy or contract issued by the insurer to the contract or policy owner, including, inter alia, "claims based on side letters, riders, or other documents that were issued by the insurer without meeting applicable policy form filing or approval requirements". (CIC Sec. 1067.02(J)(ii)) 6.Sets payment-related ground rules applicable to life and disability policies as follows: a. An insurer may fully discharge its policy obligations and avoid all claims under a life insurance policy by making payment in accordance with the policy terms and any applicable written agreements unless it receives in its home office written notice of someone else's claim on the proceeds. (CIC Sec. 10172) b. An insurer may not withhold payment of money under a life insurance policy for a period longer than reasonably necessary to transmit payment and, whenever possible, payment is to be made within 30 days of the death of the insured. (CIC Sec. 10172.5 (b)) c. If payment is not made within 30 days of the death of the insured, the insurer must pay interest, computed from the date of death, after expiration of the 30 day period at a rate not less than the current rate of interest on death proceeds left with the insurer. (CIC Sec. 10172.5 (a)) d. If a beneficiary elects in writing to receive the proceeds by other than a lump sum payment, the insurer does not have a statutory obligation to pay interest. (But can, of course, enter into a contractual obligation) (CIC Sec. 10172.5 (d)) This bill 1.Defines: SB 599 (Kehoe), Page 3 a. "Lump-sum payment" as a single payment made directly to the beneficiary that satisfies all of the benefits owed to the beneficiary under a life insurance policy. b. "Retained-asset account" to mean any mechanism whereby the settlement of proceeds owed under a life insurance policy is accomplished by the insurer, (or an entity acting on its behalf), depositing those proceeds in an account where those proceeds are retained by the insurer under a supplementary contract not involving annuity benefits. 2.Lump Sum Check as Default: Prohibits individual or group life insurance policies for use in this state from requiring the beneficiary to take life insurance proceeds in the form of a retained-asset account or any arrangement other than a lump-sum payment. 3.Requirement for Written Election (Opt-In): Provides that unless a policyholder or beneficiary has elected in writing that the beneficiary shall be paid life insurance benefits in another form, all life insurance benefits shall be paid in the form of a lump-sum payment to the beneficiary. 4.Who holds power to Opt-In?: Requires that if a life insurance policy provides for settlement options in addition to a lump-sum payment to the beneficiary then: a. Then policyholder shall have the option to choose how benefits are to be paid to the beneficiary and such choice is to be in writing. b. If no election is made by the policyholder during the insured's lifetime, then the beneficiary , at the time the death claim is made, shall choose how life insurance proceeds are paid and unless the beneficiary agrees in writing to receive payment in a form other than a lump-sum payment, the proceeds shall be paid in the form of a lump-sum payment. 5.Mandatory Disclosure of Settlement Options to Policyholder if Payment Method is Recommended: Requires that if an insurer recommends to a policyholder that the beneficiary receive life insurance proceeds in the form of a retained-asset account or any arrangement other than a lump-sum payment, the insurer shall provide the policyholder , at the time the recommendation is made, written information describing each of the settlement options available under the policy and specific details SB 599 (Kehoe), Page 4 relevant to those options. 6.Mandatory Disclosure of Settlement Options to Beneficiary When Claim is Made: Requires that if an insurer recommends to a beneficiary that the beneficiary receive life insurance proceeds in the form of a retained-asset account or any arrangement other than a lump-sum payment, the insurer shall provide the beneficiary , at the time a claim is made, written information describing each of the settlement options available under the policy and specific details relevant to those options. COMMENTS Purpose of the bill: 1.Purpose according to the Author: a. "SB 599 seeks to ensure that policyholders and beneficiaries of life insurance policies have an opportunity to decide if they want life insurance proceeds paid out in the form of a Retained Asset Account (RAA). By requiring individuals to declare that they specifically authorize an insurer to deposit their life insurance proceeds into an RAA, a life insurer is prevented from automatically disbursing the proceeds through an RAA. SB 599 also provides that in the event the policyholder or beneficiary does not choose a mode of payment, the life insurance proceeds shall be paid to the beneficiary in the form of a single lump-sum check." b. "Existing law permits insurers to require beneficiaries to be paid life insurance proceeds only via an RAA. Additionally, existing law enables insurers to provide information to beneficiaries regarding their life insurance proceeds in a manner that essentially results in the insurers automatically establishing an RAA. RAAs have certain features that can compromise consumer protection, profitability, and accessibility." 1. "RAAs are not traditional bank accounts and, therefore, not protected by the FDIC (a government entity), and instead Ưare] protected by State Guarantee Associations (non-governmental entities). Because beneficiaries cannot split the proceeds among SB 599 (Kehoe), Page 5 several "insurers" as can be done with insured banking institutions, the full amount of their proceeds may not be protected." 2. "Insurers pay interest to beneficiaries on their RAAs. However, because insurers use the RAA monies to accrue investment benefits for themselves, they generally produce profits for insurers far in excess of the interest income distributed to the beneficiaries holding the RAAs. The interest rate paid to beneficiaries is often less profitable than other potential investment options." 3. "RAAs appear to be similar to checking accounts because insurers provide beneficiaries with a draft book. However, because not all retailers readily accept the RAA drafts and some RAAs have minimum draft amount requirements, the ability for consumers' to access their funds is limited." a. "SB 599 requires insurers to obtain the expressed permission from either the policyholder or beneficiary in order for the insurer to deposit the life insurance proceeds into an RAA. If neither the policyholder nor the beneficiary makes any determination of how he/she wants the life insurance proceeds to be paid out, then SB 599 requires the insurer to pay the beneficiary the proceeds in the form of a single lump-sum check. Given that the vast majority of consumers' expectations are to receive a lump-sum check if they complete a claim form for life insurance benefits, it is the most appropriate and practical default mode of payment." 1.Purpose according to the Department of Insurance (Sponsor) a. "This bill ensures that policyholders and beneficiaries of life insurance policies have an opportunity to decide if they want their life insurance proceeds paid out in the form of a Retained Asset Account (RAA), and provides for the default method of settlement on life insurance claims to be a single lump-sum check." b. "Many life insurance beneficiaries are unknowingly having their insurance proceeds placed into RAAs. This is because existing law permits insurers to require beneficiaries to receive their life insurance proceeds SB 599 (Kehoe), Page 6 only through an RAA. Additionally, existing law enables insurers to provide information to beneficiaries regarding their proceeds in a manner that essentially results in the insurers automatically establishing an RAA. RAAs have certain features that can compromise consumer protection, profitability, and accessibility, namely: i. RAAs are not traditional bank accounts and, therefore, not protected by the FDIC. Instead, they are protected by State Guarantee Associations (SGA). Under an SGA, a beneficiary's RAA account is only guaranteed for 80 percent of the amount up to a limit of $300,000. The FDIC protects bank accounts for 100 percent of the amount up to a limit of $250,000. ii. Insurers pay interest to beneficiaries on their RAAs. However, because insurers use the RAA monies to accrue investment benefits for themselves, they generally produce income for insurers far in excess of the interest income distributed to the beneficiaries holding the RAA. The interest rate paid to beneficiaries is often less than other potential investment options. iii. RAAs appear to be similar to checking accounts because insurers provide beneficiaries with a draft book. However, because not all retailers readily accept the RAA drafts and some RAAs have minimum draft amount requirements, the ability for consumers to adequately access their funds is limited. c. SB 599 ensures that consumers have a choice regarding how they receive their life insurance proceeds by requiring that insurers obtain expressed written declaration from the policyholder or beneficiary as to method of payment. If neither the policyholder nor the beneficiary makes a determination on how the proceeds should be paid, then SB 599 requires the insurer to issue the beneficiary a single lump-sum check. A single lump-sum check is the most appropriate and practical default mode of payment for two key reasons: SB 599 (Kehoe), Page 7 i. The vast majority of consumers expect to receive a lump-sum check if they complete a claim for life insurance benefits. ii. The establishment of an RAA alters the relationship that the beneficiary has with the insurer from a claimant to an investment customer. Given that this involves a separate and different contractual arrangement, it should require the beneficiary's explicit consent before an RAA is established. 1. Background and Discussion: a. Retained Asset Accounts are devices used by some insurers as a means to provide life insurance beneficiaries with full access to their funds through a checking or draft account that permits them to both earn some interest (it varies among insurers) and maintain maximum liquidity; i.e. they can write a check for the full amount of the funds at any time. b. Concern for the extent of the consumer's knowledge and awareness about RAA's arose last summer when instances of difficulty cashing RAA payment instruments arose. In response to this heightened visibility and concern, the National Association of Insurance Commissioners promulgated a recommended template for disclosure which included the requirement that any RAA agreement be memorialized in a supplementary contract as specified in subparagraph (B) of paragraph (2) of Subdivision (f) of Section 10170. c. SB 599, at page 3 lines 7 through 19 contemplates that an insurer, either at the time it recommends use of an RAA to a policyholder (Page 3, lines 7 to 13), or when at claim time it recommends the use of an RAA to a beneficiary (Page 3, lines 13 to 19) "shall provide ? written information describing each of the settlement options available under the policy and specific details relevant to those options". While the definition of Retained Asset Account used in SB 715 does require the use of a supplementary contract as contemplated in the NAIC SB 599 (Kehoe), Page 8 disclosure template, the scope of the disclosures required by SB 599 fall far short of the recommended scope of the NAIC recommended disclosures pertaining to the use of RAA's. d. What is distinctive in SB 599, and differs from the NAIC approach is the approach, are its new rules which: i. Makes payment of life policy proceeds by a lump sum check to the beneficiary the default life insurance settlement option by prohibiting life insurance policies for use in this state from requiring beneficiaries to take life insurance proceeds in any form other than a lump-sum payment. (Page 2, line 26 to 34.) ii. Mandates an election in writing by the beneficiary in order to receive a payment in a different form than a lump sum check. (page 2 , line 30 to page 3, line 6) 2. Viewed strictly as a legal matter, recasting existing life insurer RAA practice within an express written opt-in framework raises a variety of important issues: a. At the level of the primary Life Insurer/Beneficiary relationship, (and the beneficiary's legal rights with respect to interest under existing law), a written election by a beneficiary to receive insurance proceeds by other than a lump sum payment would appear to jeopardize the beneficiary's "right" to receive interest on the insurance proceeds. (CIC 10172.5(d)) If an election in writing by a beneficiary can jeopardize the right to receive interest, it would seem to point up the desirability of memorializing any interest guarantee understanding or "expectancy" in an express supplemental contract, however improbable the need for such documentation would seem vis-à-vis an insurer who is recommending the use of an RAA. b. However, when this primary Life Insurer/Beneficiary transaction is seen from the perspective of a possible future secondary SB 599 (Kehoe), Page 9 relationship between the Beneficiary and California's Life and Health Insurance Guaranty Fund the possible advantage of memorializing an interest rate guarantee comes into clearer focus. Under CLHIGA, unless the election is memorialized by a supplemental contract with a specific interest guarantee (See CIC 1067.02(b) (2) (J)), the mere possibility that interest could accrue under the election might be challenged as being a situation where the risk (of interest earnings above any guaranteed amount) is borne by the contract owner and thus excluded from CHLIGA coverage under CIC Section 1067.02(b) (2) (A). In addition, uncertainty arises as to whether such supplemental contracts, to be enforceable under CLHIGA rules, should be subject to any form filing or approval requirements. c. To summarize, the legal issues identified, as currently drafted, SB 599's requirement for a "written election" may impact the rights of the Beneficiary under both the underlying insurance policy and under California Guaranty Fund rules. Additionally, as noted, SB 599 does not provide the breadth of disclosures advised by the NAIC; those however are to be found in SB 713. d. As a technical matter, the term "supplementary" contract as used in SB 799 at page 3, line 30, should be "supplemental". "Supplemental contract" is the defined term used under California's Life and Health Insurance Guaranty Fund for purposes of analyzing whether coverage will be available. (See CIC Sec. 1067.02(b)(1) and Sec. 1067.04(w)) 3. When the policy of SB 599 is viewed from the perspective of RAA's as potential investment vehicles, the following observations can be made: a. RAA's represent a type of holding pen for life insurance proceeds is both highly liquid (they can be zeroed out at any time) and which pays interest - to some degree - from the date of their establishment until the last dollar is removed. To these financial attributes, RAA couple the practical fact that the vehicle itself offers these two advantages in a way that imposes minimal demands on the bereaved until they are past their grief. SB 599 (Kehoe), Page 10 b. Financial Columnist Jane Bryant Quinn expresses a qualified "approval" for the benefit RAA's can provide "Retained-asset accounts are a reasonable and convenient choice, and will be better if better disclosed. But don't leave the money there long. For long-term support, you want the payout invested for higher income and growth." See Online Column, Jane Bryant Quinn, August 31, 2010, "Life insurance payouts: Are you earning enough on the money? c. Once one recognizes that RAA's are both high liquidity and interest-bearing demand accounts, it is clear the pool of alternative investment vehicles is small. Among highly liquid spots to place funds, each has characteristics that may be important to the depositor. i. Retained Asset Accounts are by definition highly liquid and can be closed at any time without penalty. While they offer ease of use plus interest, formalities of their establishment may be important to guaranty fund recognition in the event of insurer insolvency. ii. Certificates of Deposit can offer higher yields but if the money is withdrawn before maturity, a penalty results. iii. Money Market Accounts , while more flexible than CD's, may have rules that affect their fitness for a given beneficiary. These can include requirements for minimum balances, or limits on the frequency or dollar amount of checks. iv. Checking and Savings accounts may pay interest, but again program rules will matter. d. Regarding the risk of loss to the investor of both principal and interest, while various banks and credit unions will offer interest bearing checking accounts that are FDIC or NCUA insured, a brief survey of "investing" at well-known banks and credit unions indicates they pass that money off to investment SB 599 (Kehoe), Page 11 partners which are neither insured or guaranteed. Principal can be lost. This is true of Bank of America, Wells Fargo, Chase Bank, and the Golden 1 Credit Union. 4. Summary of Arguments in Support: Supporters, including United Policyholders, Consumer Watchdog, Congress of California Seniors, and Consumer Attorneys of California, (CAOC) state: a. Most consumers expect that if a claim is made on a life insurance policy, the result should be a check rather than a checkbook. b. SB 599 offers insurance beneficiaries enhanced protections in relation to current payout practices, including preventing insurance companies from unfairly using retained policy proceeds to accrue investment benefits. c. RAA monies are not insured by the Federal Deposit Insurance Corporation (FDIC) and may not be protected by state guaranty funds. d. A checkbook, which is not the same as full benefit payment, is a default feature of an RAA. e. Some insurers have made it confusing or hard for beneficiaries to access their RAA funds. f. A substantial amount of RAA funds go unclaimed g. SB 599 will make it so consumers must affirmatively choose to have life insurance benefits placed in a retained asset account because absent that affirmative choice, benefits will be paid in the traditional lump sum manner to the beneficiary. 5. Summary of Arguments in Opposition: Opponents, including Variable Annuity Life Insurance Company, (VALIC), Allstate Insurance Company, the Liberty Mutual Group, the Association of California Life and Health Insurance Companies, (ACLHIC) the American Council of Life Insurers, (ACLI), MetLife, the National Association of Insurance and Financial Advisors, (NAIFA) and the Standard Insurance Company express similar opposition to the formal written "opt-in" requirement and the Lump-Sum default feature, stating: a. When an insured individual dies, a life insurance company may place the death benefits into a retained asset account, which immediately begins SB 599 (Kehoe), Page 12 earning interest for the beneficiary (as opposed to a lump sum check which does not earn interest until it is deposited). b. The beneficiary is able to access those funds at any time through a check-writing process. c. At any point, a beneficiary may convert the funds in a retained asset account to cash or transfer them to a bank or other financial institution thereby providing financial flexibility at a time of personal loss and enabling things to "settle down" so the beneficiary can weigh important financial decisions for use of the funds. d. Finally, opponents generally state that while consumers have the option to choose a lump sum payment if desired, retained asset accounts represent a valuable option for a consumer who does not make an election. SB 599 would effectively eliminate this option by requiring payment in lump sum as the default in all instances and allowing retained asset accounts only with specific written approval. 6. Amendments: a. On page 3, line 30, the term "supplementary" should be changed to "supplemental" to conform the statute to the terminology of the California Life and Health Guaranty Association Act. b. Optionally, the author may wish to include an amendment to require that the supplemental contract include an express statement of the guaranteed minimum interest rate for purposes of CLHIGA coverage under CIC 1067.02(b)(2)(A). 7. Prior and Related Legislation: a. SB 713 (Calderon) of the 2011 Session proposes adoption in California of the NAIC's model for RAA Consumer disclosures which it adopted in 2010. If RAA's remain in use in California whether in accordance with the status quo or under rules such as SB 599 proposes, a disclosure statute substantially like SB 713 will be desirable. SB 599 (Kehoe), Page 13 LIST OF REGISTERED SUPPORT/OPPOSITION Support California Department of Insurance (Sponsor) Congress of California Seniors Consumer Attorneys of California, (CAOC) Consumer Watchdog United Policyholders Opposition Allstate Insurance Company American Council of Life Insurers, (ACLI) Association of California Life and Health Insurance Companies, (ACLHIC) Liberty Mutual Group Met Life National Association of Insurance and Financial Advisors, (NAIFA) Standard Insurance Company Variable Annuity Life Insurance Company, (VALIC) Consultant: Ken Cooley (916) 651-4110