BILL ANALYSIS                                                                                                                                                                                                    Ó






                             SENATE INSURANCE COMMITTEE
                           Senator Ronald Calderon, Chair


          SB 599 (Kehoe)                Hearing Date:  April 13, 2011  

          As Amended: April 4, 2011
          Fiscal:             Yes
          Urgency:       No
          

           SUMMARY    Would mandate that life insurance proceeds be paid 
          solely by issuance to a beneficiary of a lump sum check unless 
          the beneficiary elects in writing to receive payment by another 
          method; insurer recommendations to a policyholder or beneficiary 
          to accept an alternative payment to a lump sum check would be 
          subject to mandatory disclosures.   
          
           DIGEST
            
          Existing law
           
          1.Specifies insurance upon life may be made payable various ways 
            including on the death of the insured. (CIC Section 10170)

          2.Requires insurance companies not to knowingly misrepresent to 
            claimants pertinent facts or policy provisions relating to any 
            issues of coverage and under related regulations of the 
            Department of Insurance, insurers are required to disclose to 
            a beneficiary all benefits, coverage, time limits or other 
            provisions of the insurance policy.  (CIC Sec. 790.03(h)(1) 
            and  CCR Sec. 2695.4(a) of Title 10)
           
          3.Provides that the relationship between the insurer and the 
            policyholder or beneficiaries under any agreement concerning 
            the terms and conditions for payment shall be that of debtor 
            and creditor and the insurer shall not be required to 
            segregate funds so held but shall hold them as a part of its 
            general corporate assets. (CIC Sec. 10170 (e))

          4.Establishes the California Life and Health Guaranty 
            Association which provides a guarantee, in the event an 
            insurer going into default, of 80 percent of the defaulting 
            insurer's contractual obligations for each valid claim under a 
            policy or contract up to a maximum of 300,000 dollars in life 
            insurance death benefits on any one life. (CIC Secs. 1067 et 




                                                 SB 599 (Kehoe), Page 2




            seq., including 1067.02(c)(1), 1067.02(c)(2) (A)(i))

          5.Provides that the CLHIGA coverage guarantee does not  extend 
            to:

               a.     Any portion of a policy or contract not guaranteed 
                 by the insurer, or under which the risk is borne by the 
                 policy or contract owner. (CIC Sec. 1067.02(b)(2)(A))
               b.     An obligation that does not arise under the express 
                 written terms of the policy or contract issued by the 
                 insurer to the contract or policy owner, including, inter 
                 alia, "claims based on side letters, riders, or other 
                 documents that were issued by the insurer without meeting 
                 applicable policy form filing or approval requirements".  
                 (CIC Sec. 1067.02(J)(ii))


          6.Sets payment-related ground rules applicable to life and 
            disability policies as follows:

               a.     An insurer may fully discharge its policy 
                 obligations and avoid all claims under a life insurance 
                 policy by making payment in accordance with the policy 
                 terms and any applicable written agreements unless it 
                 receives in its home office written notice of someone 
                 else's claim on the proceeds. (CIC Sec. 10172)
               b.     An insurer may not withhold payment of money under a 
                 life insurance policy for a period longer than reasonably 
                 necessary to transmit payment and, whenever possible, 
                 payment is to be made within 30 days of the death of the 
                 insured. (CIC Sec. 10172.5 (b))
               c.     If payment is not made within 30 days of the death 
                 of the insured, the insurer must pay interest, computed 
                 from the date of death, after expiration of the 30 day 
                 period at a rate not less than the current rate of 
                 interest on death proceeds left with the insurer. (CIC 
                 Sec. 10172.5 (a))
               d.     If a beneficiary elects in writing to receive the 
                 proceeds by other than a lump sum payment, the insurer 
                 does not have a statutory obligation to pay interest. 
                 (But can, of course, enter into a contractual obligation) 
                 (CIC Sec. 10172.5 (d))

           This bill

           1.Defines:




                                                 SB 599 (Kehoe), Page 3




               a.     "Lump-sum payment" as a single payment made directly 
                 to the beneficiary that satisfies all of the benefits 
                 owed to the beneficiary under a life insurance policy.
               b.     "Retained-asset account"  to mean any mechanism 
                 whereby the settlement of proceeds owed under a life 
                 insurance policy is accomplished by the insurer, (or an 
                 entity acting on its behalf), depositing those proceeds 
                 in an account where those proceeds are retained by the 
                 insurer under a supplementary contract not involving 
                 annuity benefits. 

           2.Lump Sum Check as Default:  Prohibits individual or group life 
            insurance policies for use in this state from requiring the 
            beneficiary to take life insurance proceeds in the form of a 
            retained-asset account or any arrangement other than a 
            lump-sum payment.
             
           3.Requirement for Written Election (Opt-In):  Provides that 
            unless a policyholder or beneficiary has elected in writing 
            that the beneficiary shall be paid life insurance benefits in 
            another form, all life insurance benefits shall be paid in the 
            form of a lump-sum payment to the beneficiary. 

           4.Who holds power to Opt-In?:  Requires that if a life insurance 
            policy provides for settlement options in addition to a 
            lump-sum payment to the beneficiary then:

               a.     Then  policyholder  shall have the option to choose 
                 how benefits are to be paid to the beneficiary and such 
                 choice is to be in writing. 
                b.     If no election is made by the policyholder  during 
                 the insured's lifetime,  then the beneficiary  , at the time 
                 the death claim is made, shall choose how life insurance 
                 proceeds are paid and unless the beneficiary agrees in 
                 writing to receive payment in a form other than a 
                 lump-sum payment, the proceeds shall be paid in the form 
                 of a lump-sum payment. 

           5.Mandatory Disclosure of Settlement Options to Policyholder if 
            Payment Method is Recommended:  Requires that if an insurer 
            recommends to a  policyholder  that the beneficiary receive life 
            insurance proceeds in the form of a retained-asset account or 
            any arrangement other than a lump-sum payment,  the insurer 
            shall provide the policyholder  , at the time the recommendation 
            is made, written information describing each of the settlement 
            options available under the policy and specific details 




                                                 SB 599 (Kehoe), Page 4




            relevant to those options.
             
           6.Mandatory Disclosure of Settlement Options to Beneficiary When 
            Claim is Made:  Requires that if an insurer recommends to a 
             beneficiary  that the beneficiary receive life insurance 
            proceeds in the form of a retained-asset account or any 
            arrangement other than a lump-sum payment,  the insurer shall 
            provide the beneficiary  , at the time a claim is made, written 
            information describing each of the settlement options 
            available under the policy and specific details relevant to 
            those options.

            
           COMMENTS

            Purpose of the bill:   

          1.Purpose according to the Author:

               a.     "SB 599 seeks to ensure that policyholders and 
                 beneficiaries of life insurance policies have an 
                 opportunity to decide if they want life insurance 
                 proceeds paid out in the form of a Retained Asset Account 
                 (RAA).  By requiring individuals to declare that they 
                 specifically authorize an insurer to deposit their life 
                 insurance proceeds into an RAA, a life insurer is 
                 prevented from automatically disbursing the proceeds 
                 through an RAA.  SB 599 also provides that in the event 
                 the policyholder or beneficiary does not choose a mode of 
                 payment, the life insurance proceeds shall be paid to the 
                 beneficiary in the form of a single lump-sum check."

               b.     "Existing law permits insurers to require 
                 beneficiaries to be paid life insurance proceeds only via 
                 an RAA.  Additionally, existing law enables insurers to 
                 provide information to beneficiaries regarding their life 
                 insurance proceeds in a manner that essentially results 
                 in the insurers automatically establishing an RAA.  RAAs 
                 have certain features that can compromise consumer 
                 protection, profitability, and accessibility."  

                  1.        "RAAs are not traditional bank accounts and, 
                    therefore, not protected by the FDIC (a government 
                    entity), and instead Ưare] protected by State 
                    Guarantee Associations (non-governmental entities).  
                    Because beneficiaries cannot split the proceeds among 




                                                 SB 599 (Kehoe), Page 5




                    several "insurers" as can be done with insured banking 
                    institutions, the full amount of their proceeds may 
                    not be protected."
                        
                  2.        "Insurers pay interest to beneficiaries on 
                    their RAAs.  However, because insurers use the RAA 
                    monies to accrue investment benefits for themselves, 
                    they generally produce profits for insurers far in 
                    excess of the interest income distributed to the 
                    beneficiaries holding the RAAs.  The interest rate 
                    paid to beneficiaries is often less profitable than 
                    other potential investment options."
             
                  3.        "RAAs appear to be similar to checking 
                    accounts because insurers provide beneficiaries with a 
                    draft book.  However, because not all retailers 
                    readily accept the RAA drafts and some RAAs have 
                    minimum draft amount requirements, the ability for 
                    consumers' to access their funds is limited."  

               a.     "SB 599 requires insurers to obtain the expressed 
                 permission from either the policyholder or beneficiary in 
                 order for the insurer to deposit the life insurance 
                 proceeds into an RAA.  If neither the policyholder nor 
                 the beneficiary makes any determination of how he/she 
                 wants the life insurance proceeds to be paid out, then SB 
                 599 requires the insurer to pay the beneficiary the 
                 proceeds in the form of a single lump-sum check.  Given 
                 that the vast majority of consumers' expectations are to 
                 receive a lump-sum check if they complete a claim form 
                 for life insurance benefits, it is the most appropriate 
                 and practical default mode of payment."

          1.Purpose according to the Department of Insurance (Sponsor)

               a.     "This bill ensures that policyholders and 
                 beneficiaries of life insurance policies have an 
                 opportunity to decide if they want their life insurance 
                 proceeds paid out in the form of a Retained Asset Account 
                 (RAA), and provides for the default method of settlement 
                 on life insurance claims to be a single lump-sum check."

               b.     "Many life insurance beneficiaries are unknowingly 
                 having their insurance proceeds placed into RAAs.  This 
                 is because existing law permits insurers to require 
                 beneficiaries to receive their life insurance proceeds 




                                                 SB 599 (Kehoe), Page 6




                 only through an RAA.  Additionally, existing law enables 
                 insurers to provide information to beneficiaries 
                 regarding their proceeds in a manner that essentially 
                 results in the insurers automatically establishing an 
                 RAA.  RAAs have certain features that can compromise 
                 consumer protection, profitability, and accessibility, 
                 namely:

                     i.          RAAs are not traditional bank accounts 
                      and, therefore, not protected by the FDIC.  Instead, 
                      they are protected by State Guarantee Associations 
                      (SGA).  Under an SGA, a beneficiary's RAA account is 
                      only guaranteed for 80 percent of the amount up to a 
                      limit of $300,000.  The FDIC protects bank accounts 
                      for 100 percent of the amount up to a limit of 
                      $250,000.

                     ii.         Insurers pay interest to beneficiaries on 
                      their RAAs.  However, because insurers use the RAA 
                      monies to accrue investment benefits for themselves, 
                      they generally produce income for insurers far in 
                      excess of the interest income distributed to the 
                      beneficiaries holding the RAA.  The interest rate 
                      paid to beneficiaries is often less than other 
                      potential investment options.

                     iii.        RAAs appear to be similar to checking 
                      accounts because insurers provide beneficiaries with 
                      a draft book.  However, because not all retailers 
                      readily accept the RAA drafts and some RAAs have 
                      minimum draft amount requirements, the ability for 
                      consumers to adequately access their funds is 
                      limited.

               c.     SB 599 ensures that consumers have a choice 
                 regarding how they receive their life insurance proceeds 
                 by requiring that insurers obtain expressed written 
                 declaration from the policyholder or beneficiary as to 
                 method of payment.  If neither the policyholder nor the 
                 beneficiary makes a determination on how the proceeds 
                 should be paid, then 
               SB 599 requires the insurer to issue the beneficiary a 
                 single lump-sum check.  A single lump-sum check is the 
                 most appropriate and practical default mode of payment 
                 for two key reasons:





                                                 SB 599 (Kehoe), Page 7




                     i.          The vast majority of consumers expect to 
                      receive a lump-sum check if they complete a claim 
                      for life insurance benefits.

                     ii.         The establishment of an RAA alters the 
                      relationship that the beneficiary has with the 
                      insurer from a claimant to an investment customer.  
                      Given that this involves a separate and different 
                      contractual arrangement, it should require the 
                      beneficiary's explicit consent before an RAA is 
                      established.  


           1.  Background and Discussion:  

                  a.        Retained Asset Accounts are devices used by 
                    some insurers as a means to provide life insurance 
                    beneficiaries with full access to their funds through 
                    a checking or draft account that permits them to both 
                    earn some interest (it varies among insurers) and 
                    maintain maximum liquidity; i.e. they can write a 
                    check for the full amount of the funds at any time. 

                  b.        Concern for the extent of the consumer's 
                    knowledge and awareness about RAA's arose last summer 
                    when instances of difficulty cashing RAA payment 
                    instruments arose. In response to this heightened 
                    visibility and concern, the National Association of 
                    Insurance Commissioners promulgated a recommended 
                    template for disclosure which included the requirement 
                    that any RAA agreement be memorialized in a 
                    supplementary contract as specified in subparagraph 
                    (B) of paragraph (2) of Subdivision (f) of Section 
                    10170.

                  c.        SB 599, at page 3 lines 7 through 19 
                    contemplates that an insurer, either at the time it 
                    recommends use of an RAA to a policyholder (Page 3, 
                    lines 7 to 13), or when at claim time it recommends 
                    the use of an RAA to a beneficiary (Page 3, lines 13 
                    to 19) "shall provide ? written information describing 
                    each of the settlement options available under the 
                    policy and specific details relevant to those 
                    options".  While the definition of Retained Asset 
                    Account used in SB 715 does require the use of a 
                    supplementary contract as contemplated in the NAIC 




                                                 SB 599 (Kehoe), Page 8




                    disclosure template, the scope of the disclosures 
                    required by SB 599 fall far short of the recommended 
                    scope of the NAIC recommended disclosures pertaining 
                    to the use of RAA's.

                  d.        What is distinctive in SB 599, and differs 
                    from the NAIC approach is the approach, are its new 
                    rules which:

                        i.             Makes payment of life policy 
                         proceeds by a lump sum check to the beneficiary 
                         the default life insurance settlement option by 
                         prohibiting life insurance policies for use in 
                         this state from requiring beneficiaries to take 
                         life insurance proceeds in any form other than a 
                         lump-sum payment. (Page 2, line 26 to 34.)

                        ii.            Mandates an election in writing by 
                         the beneficiary in order to receive a payment in 
                         a different form than a lump sum check. (page 2 , 
                         line 30 to page 3, line 6)

          2.  Viewed strictly as a legal matter, recasting existing life 
              insurer RAA practice within an express written opt-in 
              framework raises a variety of important issues:

                  a.        At the level of the primary Life 
                    Insurer/Beneficiary relationship, (and the 
                    beneficiary's legal rights with respect to interest 
                    under existing law), a written election by a 
                    beneficiary to receive insurance proceeds by other 
                    than a lump sum payment would appear to jeopardize the 
                    beneficiary's "right" to receive interest on the 
                    insurance proceeds. (CIC 10172.5(d))

                    If an election in writing by a beneficiary can 
                    jeopardize the right to receive interest, it would 
                    seem to point up the desirability of memorializing any 
                    interest guarantee understanding or "expectancy" in an 
                    express supplemental contract, however improbable the 
                    need for such documentation would seem vis-à-vis an 
                    insurer who is recommending the use of an RAA.

                  b.        However, when this primary Life 
                    Insurer/Beneficiary transaction is seen from the 
                    perspective of a possible future secondary 




                                                 SB 599 (Kehoe), Page 9




                    relationship between the Beneficiary and California's 
                    Life and Health Insurance Guaranty Fund the possible 
                    advantage of memorializing an interest rate guarantee 
                    comes into clearer focus. Under CLHIGA, unless the 
                    election is memorialized by a supplemental contract 
                    with a specific interest guarantee (See CIC 1067.02(b) 
                    (2) (J)), the mere possibility that interest could 
                    accrue under the election might be challenged as being 
                    a situation where the risk (of interest earnings above 
                    any guaranteed amount) is borne by the contract owner 
                    and thus excluded from CHLIGA coverage under CIC 
                    Section 1067.02(b) (2) (A).  In addition, uncertainty 
                    arises as to whether such supplemental contracts, to 
                    be enforceable under CLHIGA rules, should be subject 
                    to any form filing or approval requirements. 

                  c.        To summarize, the legal issues identified, as 
                    currently drafted, SB 599's requirement for a "written 
                    election" may impact the rights of the Beneficiary 
                    under both the underlying insurance policy and under 
                    California Guaranty Fund rules.  Additionally, as 
                    noted, SB 599 does not provide the breadth of 
                    disclosures advised by the NAIC; those however are to 
                    be found in SB 713.

                  d.        As a technical matter, the term 
                    "supplementary" contract as used in SB 799 at page 3, 
                    line 30, should be "supplemental". "Supplemental 
                    contract" is the defined term used under California's 
                    Life and Health Insurance Guaranty Fund for purposes 
                    of analyzing whether coverage will be available. (See 
                    CIC Sec. 1067.02(b)(1) and Sec. 1067.04(w))

          3.  When the policy of SB 599 is viewed from the perspective of 
              RAA's as potential investment vehicles, the following 
              observations can be made:
               
                  a.        RAA's represent a type of holding pen for life 
                    insurance proceeds  is both highly liquid (they can be 
                    zeroed out at any time) and which pays interest - to 
                    some degree - from the date of their establishment 
                    until the last dollar is removed. To these financial 
                    attributes, RAA couple the practical fact that the 
                    vehicle itself offers these two advantages in a way 
                    that imposes minimal demands on the bereaved until 
                    they are past their grief.




                                                 SB 599 (Kehoe), Page 10





                  b.        Financial Columnist Jane Bryant Quinn 
                    expresses a qualified "approval" for the benefit RAA's 
                    can provide "Retained-asset accounts are a reasonable 
                    and convenient choice, and will be better if better 
                    disclosed. But don't leave the money there long. For 
                    long-term support, you want the payout invested for 
                    higher income and growth." See Online Column, Jane 
                    Bryant Quinn, August 31, 2010, "Life insurance 
                    payouts: Are you earning enough on the money?

                  c.        Once one recognizes that RAA's are both high 
                    liquidity and interest-bearing demand accounts, it is 
                    clear the pool of alternative investment vehicles is 
                    small. Among highly liquid spots to place funds, each 
                    has characteristics that may be important to the 
                    depositor.

                         i.             Retained Asset Accounts  are by 
                         definition highly liquid and can be closed at any 
                         time without penalty. While they offer ease of 
                         use plus interest, formalities of their 
                         establishment may be important to guaranty fund 
                         recognition in the event of insurer insolvency.  
     
                         ii.            Certificates of Deposit  can offer 
                         higher yields but if the money is withdrawn 
                         before maturity, a penalty results.

                         iii.           Money Market Accounts  , while more 
                         flexible than CD's, may have rules that affect 
                         their fitness for a given beneficiary. These can 
                         include requirements for minimum balances, or 
                         limits on the frequency or dollar amount of 
                         checks.

                         iv.            Checking and Savings accounts  may 
                         pay interest, but again program rules will 
                         matter.

                  d.        Regarding the risk of loss to the investor of 
                    both principal and interest, while various banks and 
                    credit unions will offer interest bearing checking 
                    accounts that are FDIC or NCUA insured, a brief survey 
                    of "investing" at well-known banks and credit unions 
                    indicates they pass that money off to investment 




                                                 SB 599 (Kehoe), Page 11




                    partners which are neither insured or guaranteed. 
                    Principal can be lost. This is true of Bank of 
                    America, Wells Fargo, Chase Bank, and the Golden 1 
                    Credit Union.

           4.  Summary of Arguments in Support:  Supporters, including 
              United Policyholders, Consumer Watchdog, Congress of 
              California Seniors, and Consumer Attorneys of California, 
              (CAOC) state:

                  a.        Most consumers expect that if a claim is made 
                    on a life insurance policy, the result should be a 
                    check rather than a checkbook.
                  b.        SB 599 offers insurance beneficiaries enhanced 
                    protections in relation to current payout practices, 
                    including preventing insurance companies from unfairly 
                    using retained policy proceeds to accrue investment 
                    benefits.
                  c.        RAA monies are not insured by the Federal 
                    Deposit Insurance Corporation (FDIC) and may not be 
                    protected by state guaranty funds. 
                  d.        A checkbook, which is not the same as full 
                    benefit payment, is a default feature of an RAA. 
                  e.        Some insurers have made it confusing or hard 
                    for beneficiaries to access their RAA funds. 
                  f.        A substantial amount of RAA funds go unclaimed 

                  g.        SB 599 will make it so consumers must 
                    affirmatively choose to have life insurance benefits 
                    placed in a retained asset account because absent that 
                    affirmative choice, benefits will be paid in the 
                    traditional lump sum manner to the beneficiary.
           
           5.  Summary of Arguments in Opposition:  Opponents, including 
              Variable Annuity Life Insurance Company, (VALIC), Allstate 
              Insurance Company, the Liberty Mutual Group, the Association 
              of California Life and Health Insurance Companies,  (ACLHIC) 
              the American Council of Life Insurers, (ACLI), MetLife, the 
              National Association of Insurance and Financial Advisors, 
              (NAIFA) and the Standard Insurance Company  express similar 
              opposition to the formal written "opt-in" requirement and 
              the Lump-Sum default feature, stating:

                  a.        When an insured individual dies, a life 
                    insurance company may place the death benefits into a 
                    retained asset account, which immediately begins 




                                                 SB 599 (Kehoe), Page 12




                    earning interest for the beneficiary (as opposed to a 
                    lump sum check which does not earn interest until it 
                    is deposited).  
                  b.        The beneficiary is able to access those funds 
                    at any time through a check-writing process.  
                  c.        At any point, a beneficiary may convert the 
                    funds in a retained asset account to cash or transfer 
                    them to a bank or other financial institution thereby 
                    providing financial flexibility at a time of personal 
                    loss and enabling things to "settle down" so the 
                    beneficiary can weigh important financial decisions 
                    for use of the funds. 
                  d.        Finally, opponents generally state that while 
                    consumers have the option to choose a lump sum payment 
                    if desired, retained asset accounts represent a 
                    valuable option for a consumer who does not make an 
                    election.  SB 599 would effectively eliminate this 
                    option by requiring payment in lump sum as the default 
                    in all instances and allowing retained asset accounts 
                    only with specific written approval.
                   

          6.  Amendments:  

                  a.        On page 3, line 30, the term "supplementary" 
                    should be changed to "supplemental" to conform the 
                    statute to the terminology of the California Life and 
                    Health Guaranty Association Act.  

                  b.        Optionally, the author may wish to include an 
                    amendment to require that the supplemental contract 
                    include an express statement of the guaranteed minimum 
                    interest rate for purposes of CLHIGA coverage under 
                    CIC 1067.02(b)(2)(A).
        
          7.  Prior and Related Legislation:   

                  a.        SB 713 (Calderon) of the 2011 Session proposes 
                    adoption in California of the NAIC's model for RAA 
                    Consumer disclosures which it adopted in 2010. If 
                    RAA's remain in use in California whether in 
                    accordance with the status quo or under rules such as 
                    SB 599 proposes, a disclosure statute substantially 
                    like SB 713 will be desirable.  

           




                                                 SB 599 (Kehoe), Page 13




          LIST OF REGISTERED SUPPORT/OPPOSITION
          
          Support
           
          California Department of Insurance (Sponsor)
          Congress of California Seniors
          Consumer Attorneys of California, (CAOC)
          Consumer Watchdog
          United Policyholders
           
          Opposition
               
          Allstate Insurance Company
          American Council of Life Insurers, (ACLI)
          Association of California Life and Health Insurance Companies, 
          (ACLHIC)
          Liberty Mutual Group
          Met Life
          National Association of Insurance and Financial Advisors, 
          (NAIFA)
          Standard Insurance Company
          Variable Annuity Life Insurance Company, (VALIC)



          Consultant: Ken Cooley (916) 651-4110