BILL ANALYSIS                                                                                                                                                                                                    Ó






                             SENATE JUDICIARY COMMITTEE
                             Senator Noreen Evans, Chair
                              2011-2012 Regular Session


          SB 602 (Yee)
          As Amended March 30, 2011
          Hearing Date: April 12, 2011                           
          Fiscal: Yes
          Urgency: No                                            
          SK:rm                                                  

                                        SUBJECT
                                           
                                 Reader Privacy Act

                                      DESCRIPTION  

          This bill, sponsored by the American Civil Liberties Union 
          (ACLU) and the Electronic Frontier Foundation (EFF), would enact 
          the Reader Privacy Act placing restrictions on commercial 
          businesses that offer "book services"-the rental, purchase, 
          borrowing, browsing, or viewing of books-to the public.  Under 
          the bill, a book services provider may not knowingly disclose to 
          any government entity, or be compelled to disclose to any person 
          or entity, the personal information of a user related to the use 
          of a book, except pursuant to a search warrant, court order, or 
          with the user's affirmative consent, as specified.  The 
          information could also be disclosed if there was an imminent 
          danger of death or serious physical injury that required the 
          immediate disclosure or if the provider believes in good faith 
          that the personal information is evidence directly related and 
          relevant to a crime against the provider or the book service 
          user.   

                                      BACKGROUND  

          The sale of electronic books (e-books) has increased 
          significantly over the last several years.  A recent report by 
          the Association of American Publishers indicated that sales of 
          e-books in January 2011 "increased by more than 115 percent 
          compared to the same time the year before."  ("E-book sales jump 
          at the start of 2011," The Christian Science Monitor, March 18, 
          2011.)  That same report showed that "e-book net sales increased 
          to $69.9 million compared to $32.4 million in January, 2010."  
          (Id.)  Sales of hardcover and paperback books, in contrast, 
                                                                      



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          continued to fall; from $55.4 million in January 2010 to $49.1 
          million in January 2011 for adult hardcover books.  Sales of 
          paperback books fell 30 percent in the same period.  Amazon now 
          sells more of its electronic Kindle books than both paperback 
          and hardcover books.  ("Amazon.com announces fourth quarter 
          sales up 36% to $12.95 billion," Amazon.com, January 27, 2011.)  
          And, in December 2010, Barnes & Noble reported that its e-book 
          outsold physical books on its website, including 1 million 
          e-books on Christmas Day alone.  ("E-book sales surpass physical 
          book sales on Barnes & Noble website," ITWorld.com, December 31, 
          2010.) 
          As e-books have increased in popularity so have privacy concerns 
          associated with their use.  Amazon's Kindle permits users to 
          instantly download books to the device, but, according to a 
          recent report on National Public Radio, that same technology 
          "also makes it possible for the device to transmit information 
          back to the manufacturer.  'They know how fast you read because 
          you have to click to turn the page,' says Cindy Cohn, legal 
          director at the nonprofit Electronic Frontier Foundation.  'It 
          knows if you skip to the end to read how it turns out.'"  ("Is 
          your e-book reading up on you?" National Public Radio, December 
          15, 2010.")  A March 2010 report further described the privacy 
          implications of e-books: 

            Digital book services have the ability to collect and retain 
            very detailed information about readers.  The level of detail 
            that these services can collect would require an offline 
            library or bookstore to hire an agent to follow each 
            individual patron around the stacks, throughout their day, and 
            finally into their homes.  Digital book providers can easily 
            track what books an individual considers, how often a given 
            book is read, how long a given page is viewed, and even what 
            notes are written in the "margins."  As reading has moved 
            online, it also has become much easier to link books that are 
            browsed or read with a reader's other online activities, such 
            as Internet searches, emails, cloud computing documents, and 
            social networking.  With all of this information, companies 
            can create profiles about individuals, their interests and 
            concerns, and even those of their family and friends.

            This tracking is already occurring. For example, Google Books 
            currently tracks: 1) a reader's initial search query; 2) the 
            specific book browsed and page viewed; 3) the date/time of the 
            search or page view; 4) the reader's Internet Protocol 
            address, browser, and computer operating system; and 5) one or 
            more cookies that uniquely identify the reader's browser.  . . 
                                                                      



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            .  Amazon can and does track similar information on readers 
            who use its Kindle. As each Kindle is unique and automatically 
            linked to one particular account holder, the potential for 
            tracking specific reading habits may be even greater than with 
            Google Books.  Amazon retains information about the books, 
            magazine subscriptions, newspapers and other digital content 
            on the Kindle and the reader's interaction with that content.  
            This includes an automatic bookmark of the last page read, the 
            content deleted from the device, and any annotations, 
            bookmarks, notes, highlights, or similar markups made by the 
            reader.  The company's control over its users' reading habits 
            extends beyond merely tracking them.  Amazon's ability to 
            control content on the Kindle has allowed it to delete whole 
            books without the account holder's knowledge or consent.  
            ("Digital Books: A New Chapter for Reader Privacy," ACLU of 
            Northern California, March 2010, p. 7, available online at 
            www.dotrights.org.) 

          Given that these book service providers compile significant 
          amounts of very personal information and in order to provide 
          clear guidelines for government and some third-party access to 
          that information, this bill would prohibit those providers from 
          knowingly disclosing a user's personal information to a 
          government entity or being compelled to disclose that 
          information to any person or entity, except in specified 
          circumstances.  This bill would apply to both online and 
          physical, brick and mortar book service providers. 

                                CHANGES TO EXISTING LAW

          Existing law  , the U.S. Constitution, provides that Congress 
          shall make no law . . . abridging the freedom of speech.  (U.S. 
          Const. amend. I.)   The First Amendment is binding on the states 
          through the due process clause of the Fourteenth Amendment.  
          (Gitlow v. New York (1925) 268 U.S. 652.)
           
          Existing law  , the U.S. Constitution, provides that "İt]he right 
          of the people to be secure in their persons, houses, papers, and 
          effects, against unreasonable searches and seizures, shall not 
          be violated, and no Warrants shall issue, but upon probable 
          cause, supported by Oath or affirmation, and particularly 
          describing the place to be searched, and the persons or things 
          to be seized."  (U.S. Const. amend. IV.)  

          Existing law  , the California Constitution, provides that all 
          people have inalienable rights, including the right to pursue 
                                                                      



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          and obtain privacy.  (Cal. Const. art. I, sec. 1.)  

           Existing law  , the California Constitution, guarantees that 
          "İe]very person may freely speak, write and publish his or her 
          sentiments on all subjects, being responsible for the abuse of 
          this right.  A law may not restrain or abridge liberty of speech 
          or press." (Cal. Const. art. I, sec. 2.)

           Existing law  requires businesses that own or license personal 
          information about California residents to implement and maintain 
          reasonable security procedures and practices appropriate to the 
          nature of the information, to protect the personal information 
          from unauthorized access, destruction, use, modification, or 
          disclosure.  (Civ. Code Sec. 1798.81.5.)

           Existing law  defines "personal information" to mean any 
          information that identifies, relates to, describes, or is 
          capable of being associated with, a particular individual, 
          including, but not limited to, his or her name, signature, 
          social security number, physical characteristics or description, 
          address, telephone number, passport number, driver's license or 
          state identification card number, insurance policy number, 
          education, employment, employment history, bank account number, 
          credit card number, debit card number, or any other financial 
          information, medical information, or health insurance 
          information.  (Civ. Code Sec. 1798.80.)

           Existing law  provides various grounds for the issuance of a 
          search warrant and specifies that a search warrant cannot be 
          issued but upon probable cause supported by affidavit, naming or 
          describing the person to be searched or searched for, and 
          particularly describing the property, thing, or things and the 
          place to be searched.  (Pen. Code Secs. 1524, 1525.)

           Existing law  , the Civil Discovery Act, provides for the scope of 
          discovery in civil actions and permits a party to obtain 
          discovery by inspecting documents, tangible things, land or 
          other property, and electronically stored information.  (Code 
          Civ. Proc. Sec. 2016.010 et seq.)

           Existing law  exempts library circulation records from disclosure 
          under the California Public Records Act.  Existing law provides 
          that those library records are confidential and shall not be 
          disclosed to any person, local agency, or state agency except: 
          (1) to a person acting within the scope of his or duties within 
          library administration; (2) to a person with written 
                                                                      



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          authorization from the individual to whom the records pertain; 
          or (3) by order of the appropriate superior court.  (Gov. Code 
          Secs. 6254(j), 6267.)

           Existing state and federal law  prohibit video stores from 
          disclosing a customer's personal information, including video 
          tape sales or rental information, to any other person without 
          the written consent of the customer, except in certain 
          circumstances.  (18 U.S.C. Sec. 2710; Civ. Code Sec. 1799.3.)
           
          This bill  would provide that a book service provider may not 
          knowingly disclose to any government entity, or be compelled to 
          disclose to any person or entity, a user's personal information 
          related to the use of a book or part of a book, except that: 

          a.a book service provider must disclose a user's personal 
            information pursuant to a search warrant issued by a duly 
            authorized court with jurisdiction over an offense under 
            investigation if the following conditions are met: (i) the 
            court issuing the warrant finds that the person or entity 
            seeking disclosure has a compelling interest in obtaining the 
            personal information sought; (ii) the court issuing the 
            warrant finds that the information cannot be obtained through 
            less intrusive means; (iii) the person or entity seeking 
            disclosure gives the provider reasonable notice of the 
            proceeding prior to issuance of the warrant; (iv) the provider 
            is given the opportunity to appear and contest the issuance of 
            the warrant prior to its issuance; and (v) notice of the 
            warrant is given to the book service user contemporaneous with 
            execution of the warrant, unless there is a judicial 
            determination of a strong showing of necessity to delay that 
            notification for a reasonable period of time, not to exceed 
            seven days;

          b.a book service provider must disclose a user's personal 
            information pursuant to a court order in a pending civil or 
            administrative action provided that the following conditions 
            are met: (i) the court issuing the discovery order finds that 
            the person or entity seeking disclosure has a compelling 
            interest in obtaining the personal information sought; (ii) 
            the court issuing the discovery order finds that the 
            information cannot be obtained through less intrusive means; 
            (iii) the person or entity seeking disclosure takes reasonable 
            steps to provide the user and the provider with reasonable 
            notice of the proceeding prior to the issuance of the court 
            order so that the user and provider have the opportunity to 
                                                                      



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            appear and contest the issuance of the court order; and (iv) 
            the provider refrains from disclosing the personal information 
            until it provides notice to the user about the issuance of the 
            court order and the ability to appear and quash the order and 
            the user has been given a reasonable opportunity to appear and 
            quash the order; 

          c.a book service provider must disclose the user's personal 
            information to any person with the informed, affirmative 
            consent of that user;

          d.a book service provider may disclose the user's personal 
            information to a government entity if the government entity 
            asserts-and the book service provider in good faith 
            believes-that there is an imminent danger of death or serious 
            physical injury requiring the immediate disclosure of the 
            information and there is insufficient time to obtain a 
            warrant.  Under this exception, the government entity must 
            give to the provider a written statement describing the facts 
            giving rise to the emergency upon request or no later than 48 
            hours after seeking disclosure; and 

          e.a book service provider may disclose a user's personal 
            information to a government entity if the provider believes in 
            good faith that the personal information is evidence directly 
            related and relevant to a crime against the provider or that 
            book service user. 

           This bill  would require any court issuing a search warrant or 
          civil discovery order requiring disclosure of a book user's 
          personal information to impose appropriate safeguards against 
          the unauthorized disclosure of personal information by the 
          provider pursuant to the warrant or order. 

           This bill  would provide that, except as proof in an action for a 
          violation of the bill's provisions, no evidence obtained in 
          violation of the bill shall be admissible in any civil, 
          administrative, or other proceeding. 

           This bill  would make violations of its provisions subject to the 
          following penalties:
            
          a.a provider who knowingly provides a book service user's 
            personal information to a government entity in violation of 
            the bill's provisions shall be subject to a civil penalty of 
            up to $500 for each violation, which may be recovered in a 
                                                                      



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            civil action brought by the book user; and

          b.a provider who knowingly provides a user's personal 
            information to a government entity in violation of the bill on 
            three or more occasions in any six-month period shall also be 
            subject to a civil penalty of up to $500 for each violation 
            which may be assessed and recovered in a civil action brought 
            by the Attorney General, any district attorney, city attorney, 
            or specified city prosecutor.  This bill would allocate any 
            penalties collected when an action is brought by these 
            government entities, as specified. 

           This bill  would provide that a civil action brought pursuant to 
          the bill must be commenced within two years after the date upon 
          which the claimant first discovered the violation. 

           This bill  would provide that, if a book service provider 
          reasonably relies on a warrant or court order for the release of 
          a user's personal information or relies on any of the bill's 
          specified exceptions to confidentiality, that reliance is a 
          complete defense to any civil, administrative, or criminal 
          action provided that the reasonable reliance is objective. 

           This bill  would require a book service provider to prepare a 
          report to be made publicly available in an online, searchable 
          format by March 1 of every year.  That report must include 
          specified information, including the number of federal and state 
          warrants requesting disclosure of a user's personal information 
          that the provider has received in the previous year.  The report 
          must also include this same information for any grand jury 
          subpoenas, civil and administrative subpoenas, court orders, and 
          requests for information made with the user's informed consent 
          received by the provider during the prior year.  

           This bill  would also require that the report contain the number 
          of times that personal information has been disclosed by the 
          provider, the number of times that the provider contests the 
          demand for information, and the number of times that the user 
          contests the demand.  

           This bill  would provide that nothing in the bill shall otherwise 
          affect the rights of any person under the California 
          Constitution or any other law. 

           This bill  would contain related definitions, including defining 
          "personal information" to mean any information described in 
                                                                      



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          Civil Code Section 1798.80.

                                        COMMENT
           
           1.Stated need for the bill  

          In support of the bill, the author writes: 

            As readers increasingly move away from borrowing books from 
            libraries and buying physical books in bookstores and toward 
            using electronic devices and online book services to access 
            and read books, California statutory law needs to codify the 
            privacy and free speech safeguards for expressive records 
            guaranteed by the California Constitution  . . . 

            Currently, reader protections in California statutory law only 
            extend to library records, not records from books browsed or 
            purchased from online or physical booksellers.  Current 
            federal law also does not safeguard book records. 
            As Californians increasingly rely on online services to 
            browse, read, and buy books, it is essential that state law 
            keep pace and safeguard readers in the digital age.  Many 
            bookstores already collect information about readers and their 
            purchases.  Digital book services collect even more detailed 
            information: which books are browsed, how long each page is 
            viewed, and digital notes made in the margins.  Current law 
            doesn't anticipate this new digital reality.  Without strong 
            privacy protections, the reading records increasingly kept by 
            companies can be targeted by government surveillance as well 
            as in legal proceedings like divorce cases and custody 
            battles.  İcitations omitted.]

          Co-sponsor ACLU writes that "İu]nder SB 602, consumers may feel 
          more comfortable using new digital book services and technology 
          without worrying that their personal information will be 
          unprotected.  California should promote the use of new 
          technology by ensuring that upgraded technology does not mean 
          downgraded privacy."

          EFF, co-sponsor, writes in support:

            The books we choose to read reveal privacy information about 
            our political and religious beliefs, health concerns, and our 
            personal lives.  Maintaining reader privacy is fundamental to 
            the dignity of Californians and to ensure that they can 
            continue to enjoy the full range of freedom of expression, 
                                                                      



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            inquiry and thought.

           2.Privacy and free speech safeguards for expressive materials   

          Under this bill, a book services provider may not knowingly 
          disclose a user's personal information to any government entity, 
          or be compelled to disclose to any person or entity, except as 
          specified.  The author indicates that, with respect to 
          expressive materials such as books and e-books, SB 602 "codifies 
          the First and Fourth Amendments and the privacy and free speech 
          provisions of the California Constitution."

          Expressive materials such as books and other reading materials 
          have long been protected under both state and federal law.  The 
          First Amendment to the U.S. Constitution "protects more than 
          simply the right to speak freely," it includes also the right to 
          distribute and sell expressive materials and the right to 
          receive information and ideas.  (Tattered Cover v. City of 
          Thornton (2002) 44 P. 3d 1044, 1051.)  In United States v. 
          Rumely (1953) 345 U.S. 41, the U.S. Supreme Court held that it 
          was unconstitutional for the government to require a publisher 
          of political books to disclose the names of purchasers of his 
          books, stating, "İo]nce the government can demand of a publisher 
          the names of the purchasers of his publications, the free press 
          as we know it disappears.  Then the spectre of a government 
          agent will look over the shoulder of everyone who reads.  The 
          purchase of a book or pamphlet today may result in a subpoena 
          tomorrow.  Fear of criticism goes with every person into the 
          bookstall."  (Id. at 57.)

          More recently, a federal district court in Wisconsin ruled on a 
          motion to quash a grand jury subpoena that initially sought the 
          identities of thousands of Amazon customers who had purchased 
          books from the target of the grand jury's tax evasion 
          investigation.  Amazon refused to identify any of its customers 
          to the government, arguing that they had a "First Amendment 
          right to maintain the privacy of their reading choices."  (In re 
          Grand Jury Subpoena to Amazon.com (2007) 246 F.R.D. 570, 572.)  
          The court agreed, noting "it is an unsettling and un-American 
          scenario to envision federal agents nosing through the reading 
          lists of law-abiding citizens while hunting for evidence against 
          somebody else.  . . .   if word were to spread across the 
          Net-and it would-that the FBI and the IRS had demanded and 
          received Amazon's list of customers and their personal 
          purchases, the chilling effect on expressive e-commerce would 
          frost keyboards across America."  (Id. at 573.)
                                                                      



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          As the author notes, California's Constitution contains 
          important privacy safeguards for expressive materials, providing 
          that all people have inalienable rights, including the right to 
          pursue and obtain privacy.  (Cal. Const. art. I, sec. 1.)  The 
          state Constitution also guarantees that "İe]very person may 
                                                                                  freely speak, write and publish his or her sentiments on all 
          subjects, being responsible for the abuse of this right.  A law 
          may not restrain or abridge liberty of speech or press." (Cal. 
          Const. art. I, sec. 2.)

          As expressive materials move towards the digital age and e-books 
          increase in popularity, these privacy safeguards may be 
          challenged.  As described in more detail below, many provisions 
          contained in this bill are based on case law and California's 
          constitutional privacy protections. 

           3.Prohibition against disclosure  

          This bill would provide that a book services provider shall not 
          knowingly disclose to any government entity, or be compelled to 
          disclose to any person or entity, the personal information of a 
          user related to the use of a book or part of a book, except as 
          specified. (See Comment 4 for discussion of these exceptions.) 

            a.  Prohibition on knowing disclosures limited to government 
              entities; knowing disclosures to third parties permitted  

            This bill would prohibit the knowing disclosure of a user's 
            personal information to any government entity.  The intent of 
            this provision is to prohibit book service providers from 
            disclosing a user's personal information simply upon the 
            request of law enforcement or other government entities 
            (without a warrant).  

            This provision does not, however, apply to any other person or 
            entity.  As a result, the bill would permit a book services 
            provider to knowingly disclose a user's personal information 
            to any other person or entity, including, potentially, third 
            party marketers.  

            The sponsor has acknowledged that the bill does not address 
            disclosure of a user's personal information to third parties, 
            including marketers, but indicates its preference for limiting 
            the knowing disclosure provision to government entities at 
            this time. 
                                                                      



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             b.  Prohibition on compelled disclosures limited to any person 
              or entity
             
            This bill would provide that a book services provider shall 
            not be compelled to disclose a user's personal information to 
            any person or entity.  The sponsor indicates that this 
            provision is intended to include government entities as well.  
            The following suggested amendment would clarify this point:

               Suggested amendment:
               
              On page 3, line 17 strike "or entity" and insert ", entity 
              or government entity"

             c.  Disclosure limited to a user's personal information 
              related to the use of a book or part of a book  

            Under this bill, book service providers may not knowingly 
            disclose, or be compelled to disclose, a user's "personal 
            information related to the use of a book of part of a book."  
            The bill also defines "personal information" to mean any 
            information described in Civil Code Section 1798.80 and to 
            specifically include a unique identifier or Internet Protocol 
            (IP) address when that identifier or address is being used to 
            identify, relate, describe, or be associated with, a 
            particular individual.  The definition also includes "any 
            information associated with a particular user's access or use 
            of a book service or a book in whole or partial form."

            Because the definition of personal information already 
            includes information associated with the user's use of the 
            book, it is not clear what the phrase "a user's personal 
            information related to the use of a book or part of a book" 
            means.  That phrase appears to limit the personal information 
            that is protected from disclosure to only that information 
            related to the use of the book, or part of the book.  In other 
            words, it could be interpreted by a provider to mean only 
            information such as the specific book browsed and page viewed 
            and any notes or highlights made and not other personal 
            information like a user's name or address.  

            The following suggested amendments would address this concern 
            and clarify the definition of "personal information:"

             Suggested amendments:
                                                                      



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            1.  On page 3, strike lines 6 to 12 and insert: 

            (4) "Personal information" means all of the following: 
            (A) Any information that identifies, relates to, describes, or 
            is associated with a particular user, including, but not 
            limited to, information specifically listed in Section 
            1798.80.
            (B) A unique identifier or Internet Protocol address when that 
            identifier or address is being used to identify, relate to, 
            describe, or be associated with, a particular user of a book 
            service or book, in whole or partial form.
            (C) Any information that relates to or is capable of being 
            associated with a particular user's access or use of a book 
            service or a book in whole or partial form.

            2.  On page 3, strike lines 18 and 19 and insert:  "any 
            personal information of a user, except"

           1.Exceptions to no-disclosure rule  

          This bill would prohibit a book services provider from knowingly 
          disclosing a user's personal information to a government entity 
          or being compelled to disclose that information to any person or 
          entity, except in the following five circumstances: (1) pursuant 
          to a search warrant; (2) pursuant to a court order; (3) with the 
          informed, affirmative consent of the user; (4) if there is an 
          imminent danger of death or serious physical injury; or (5) if 
          the provider believes in good faith that the personal 
          information is evidence directly related and relevant to a crime 
          against the provider or the book service user.  These five 
          exceptions are discussed in turn below. 

             a.  Search warrant as part of an investigation of an offense  

            Under this bill, a book services provider must disclose a 
            user's personal information pursuant to a search warrant 
            issued by a duly authorized court with jurisdiction over an 
            offense under investigation provided that five specified 
            conditions are met.  First, the court issuing the warrant must 
            find that the person or entity seeking disclosure has a 
            compelling interest in obtaining the personal information 
            sought.  The author and his sponsors indicate that case law 
            supports this standard, pointing to White v. Davis (1974) 13 
            Cal.3d 757, in which the California Supreme Court held that 
            the state's constitutional right to privacy requires the 
                                                                      



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            government to establish a compelling justification for 
            government information gathering.

            Second, the court issuing the warrant must find that the 
            information cannot be obtained through less intrusive means.  
            The author and his sponsors assert that support for this 
            standard can be found in Brillantes v. Superior Court (1996) 
            51 Cal.App.4th 323, 343 in which the court noted that ". . . 
            the state must utilize the 'least intrusive means' to satisfy 
            its interest."  

            Third, the person or entity seeking disclosure must give the 
            provider reasonable notice of the proceeding prior to issuance 
            of the warrant, and, fourth, the provider must be given the 
            opportunity to appear and contest the issuance of the warrant 
            prior to its issuance.  A 2002 opinion by the Colorado Supreme 
            Court provides support for these two standards, according to 
            the author and his sponsors.  In Tattered Cover v. City of 
            Thornton (2002) 44 P. 3d 1044, 1047, the court held ". . . the 
            Colorado Constitution requires that the innocent bookseller be 
            afforded an opportunity for an adversarial hearing prior to 
            execution of a search warrant seeking customer purchase 
            records."  The sponsors rely on the Tattered Cover decision 
            because it was "largely based upon a reading of free speech 
            language in the Colorado constitution that is substantially 
            identical to California's provision."

            Finally, a book services provider may disclose a user's 
            personal information pursuant to a warrant only if notice of 
            the warrant is given to the book service user contemporaneous 
            with execution of the warrant, unless there is a judicial 
            determination of a strong showing of necessity to delay that 
            notification for a reasonable period of time, not to exceed 
            seven days.  The sponsors point to other provisions of privacy 
            law which require prior notice to the individual.  For 
            example, Penal Code Section 637.5 requires cable companies to 
            "promptly notify the subscriber of the nature of the request 
            and what government agency has requested the information prior 
            to responding İto the request] unless otherwise prohibited 
            from doing so by law."  Similarly, federal law requires that 
            court orders authorizing disclosure of a customer's video tape 
            sales or rental information to law enforcement be issued only 
            with prior notice to the customer.  (18 U.S.C. Sec. 
            2710(b)(3).)  

            Co-sponsor ACLU further points out the importance of notice to 
                                                                      



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            the user in a recent issue paper, stating "İa]nd if a digital 
            book service does disclose records about its customers, the 
            readers may never know.  For example, Amazon's privacy policy 
            explicitly exempts most disclosure situations from its promise 
            to provide notice to users if their information is shared."  
            ("Digital Books: A New Chapter for Reader Privacy," ACLU of 
            Northern California, March 2010, p. 7, available online at 
            www.dotrights.org.) 

             b.  Court order in a civil or administrative action  

            This bill would also provide an exception to the general 
            no-disclosure rule in instances in which there was a court 
            order in a pending civil or administrative action provided 
            that four specified conditions are met (several of these are 
            substantially similar to those discussed above under Comment 
            4a).  First, the court issuing the discovery order must find 
            that the person or entity seeking disclosure has a compelling 
            interest in obtaining the personal information sought.  
            Second, the court issuing the discovery order must find that 
            the information cannot be obtained through less intrusive 
            means.

            Third, the person or entity seeking disclosure must take 
            reasonable steps to provide the user and the provider with 
            reasonable notice of the proceeding prior to the issuance of 
            the court order so that the user and provider have the 
            opportunity to appear and contest the issuance of the court 
            order.  And, fourth, the provider must refrain from disclosing 
            the personal information until it provides notice to the user 
            about the issuance of the court order and the ability to 
            appear and quash the order and the user has been given a 
            reasonable opportunity to appear and quash the order. 

            Staff notes that these provisions, allowing for disclosure of 
            a user's personal information only where the four specified 
            conditions are met, provide a different standard for discovery 
            and the production of evidence in civil matters relating to 
            this particular information.  The sponsors assert that this is 
            appropriate because the expressive records at issue are 
            protected by both the constitutional right to privacy and the 
            First Amendment.  Disclosure of those records, they continue, 
            implicates both of these fundamental rights.   

             c.  Informed, affirmative consent  

                                                                      



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            This bill would permit the disclosure of personal information 
            about a book service user to any person with the "informed, 
            affirmative consent" of that user.  While that language makes 
            clear that an implied consent is not sufficient to permit 
            disclosure, it still arguably creates a potential loophole in 
            the bill's privacy protections.  For example, a book service 
            provider could give a customer general information about its 
            privacy practices when he or she first signs up for the 
            service and obtain that customer's consent to permit his or 
            her information to be shared for one purpose.  Later, that 
            same information could be shared for a different purpose under 
            the language of this bill.  The following amendment would 
            address this concern:

               Suggested amendment:  

              On page 4, strike line 24 and insert "to any person provided 
              that the user has given his or her informed, affirmative 
              consent to the specific disclosure for a particular 
              purpose."

             d.  Imminent danger of death or serious physical injury  

            This bill would also permit a book service user's personal 
            information to be disclosed to a government entity if the 
            government entity asserts-and the book service provider in 
            good faith believes-that there is an imminent danger of death 
            or serious physical injury requiring the immediate disclosure 
            of the information and there is insufficient time to obtain a 
            warrant.  Under this exception, the government entity must 
            give to the provider a written statement describing the facts 
            giving rise to the emergency upon request or no later than 48 
            hours after seeking disclosure. 

             e.   Good faith belief  
             
             Finally, this bill provides that a book service provider may 
            disclose a user's personal information to a government entity 
            if the provider believes in good faith that the personal 
            information is evidence directly related and relevant to a 
            crime against the provider or that book service user. 

           1.Objectively reasonable reliance  

          This bill would provide that an objectively reasonable reliance 
          by a book service provider on a warrant or court order for the 
                                                                      



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          release of a user's personal information, or on any of the 
          bill's exceptions to confidentiality, is a complete defense to 
          any civil, administrative, or criminal action.

          2.  Penalty provisions  

          This bill would make violations of its provisions subject to 
          specified penalties, including that a provider who knowingly 
          provides a book service user's personal information to a 
          government entity in violation of the bill's provisions would be 
          subject to a civil penalty of up to $500 for each violation, 
          which may be recovered in a civil action brought by the book 
          user.  

          In addition to that penalty, a book service provider who 
          knowingly provides a user's personal information to a government 
          entity in violation of the bill on three or more occasions in 
          any six-month period would also be subject to a civil penalty of 
          up to $500 for each violation which may be assessed and 
          recovered in a civil action brought by the Attorney General, any 
          district attorney, city attorney, or specified city prosecutor.  
          While the sponsors indicate that this language is based on an 
          existing provision of law relating to rentals of videotapes, the 
          provision raises the policy question of whether providers 
          should, in essence, get two "free" bites of the apple every six 
          months.  Under this language, a provider could knowingly 
          disclose a user's personal information to a government agency 
          simply upon that agency's request (and in violation of the bill) 
          twice in a six-month period.  They would also then be permitted 
          to violate the bill again in month seven.  If the Committee 
          elects to address this issue, the following amendment would 
          permit public prosecutors to address these violations of the 
          bill:

           Suggested amendment: 

          On page 5, line 20, strike "on three or more occasions in any 
          six-month period"

           3.Technical amendments needed 

          In order to correct a drafting error and make other necessary 
          technical changes, this bill should be amended as follows:

            On page 4, line 7, strike "discovery" and insert "court"

                                                                      



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            On page 4, line 10, strike "discovery" and insert "court"

            On page 4, line 39, strike "discovery" and insert "court"

            On page 5, line 14, strike "use" and insert "user"


           Support  : Californians Aware; Consumer Federation of California; 
          Calegislation; Privacy Activism; Privacy Rights Clearinghouse; 
          one individual

           Opposition  :  None Known

                                        HISTORY
           
           Source  :  American Civil Liberties Union (ACLU); Electronic 
          Frontier Foundation

           Related Pending Legislation  :  SB 445 (Simitian) would clarify 
          that written and electronic patron library records, as 
          specified, are confidential and exempt from public disclosure, 
          with certain exceptions.  This bill is pending in the Assembly.

           Prior Legislation  :  None Known
           
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