BILL ANALYSIS Ó ------------------------------------------------------------ |SENATE RULES COMMITTEE | SB 642| |Office of Senate Floor Analyses | | |1020 N Street, Suite 524 | | |(916) 651-1520 Fax: (916) | | |327-4478 | | ------------------------------------------------------------ UNFINISHED BUSINESS Bill No: SB 642 Author: Padilla (D) Amended: 7/13/11 Vote: 21 SENATE JUDICIARY COMMITTEE : 5-0, 4/26/11 AYES: Evans, Harman, Blakeslee, Corbett, Leno SENATE APPROPRIATIONS COMMITTEE : Senate Rule 28.8 SENATE FLOOR : 38-0, 5/19/11 AYES: Alquist, Anderson, Berryhill, Blakeslee, Calderon, Cannella, Corbett, Correa, De León, DeSaulnier, Dutton, Emmerson, Evans, Fuller, Gaines, Hancock, Harman, Huff, La Malfa, Leno, Lieu, Liu, Lowenthal, Negrete McLeod, Padilla, Pavley, Price, Rubio, Runner, Simitian, Steinberg, Strickland, Vargas, Walters, Wolk, Wright, Wyland, Yee NO VOTE RECORDED: Hernandez, Kehoe ASSEMBLY FLOOR : 72-1, 8/25/11 - See last page for vote SUBJECT : Vehicles: manufacturers and distributors SOURCE : California New Car Dealers Association DIGEST : This bill provides, among other things, that motor vehicles manufacturers, distributors, and their affiliates are prohibited from: (1) obtaining or enforcing an agreement that modifies or disclaims a duty of the CONTINUED SB 642 Page 2 manufacturer or a right of the dealer, limits the right of a dealer to file evidence with the New Motor Vehicle Board, provides for termination of a franchise by a dealer, or requires a controversy to be referred to a person for a binding determination; (2) unfairly discriminating in favor of a dealership owned by a manufacturer or distributor by allowing that dealership to receive sales or service incentives, discounts, or promotional programs that are not available to all franchises on an equivalent basis; and (3) unfairly discriminating against a franchisee selling a service contract, debt cancellation agreement, or similar product not approved by the manufacturer or distributor, as specified. This bill additionally narrows the circumstances where a manufacturer is permitted to operate a dealership, and augment the disclosure requirements when a manufacturer or distributor does own an interest in a dealership. Assembly Amendments (1) add language to explain what the bill does not do, and (2) make clarifying changes. ANALYSIS : Existing law, Vehicle Code Section 11713.3, makes it unlawful for a vehicle manufacturer or distributor to take specified actions against a vehicle dealer or franchise, including: Requiring a dealer to prospectively assent to a release, assignment, novation, waiver or estoppel that would relieve any person from liability, as specified, or requiring any controversy to be referred to any person other than the board, if that referral would be binding on a dealer, as specified; Competing with a dealer in the same line-make operating under an agreement or franchise from a manufacturer or distributor in the market area, except that competing does not include: (1) temporarily owning or operating a dealership, as specified; (2) owning an interest in a dealer as part of a bona fide development program, as specified; or (3) owning a subsidiary corporation of a distributor that sells motor vehicles at retail if, for at least three years prior to January 1, 1973, the subsidiary corporation has been wholly owned, and notice is given to the board each time it commences or CONTINUED SB 642 Page 3 terminates operation of a dealership and each time it acquires or divests itself of an ownership interest. Unfairly discriminating in favor of a dealership owned or controlled, in whole or in part, by a manufacturer or distributor or an entity that controls or is controlled by the manufacturer or distributor, as specified. This bill revises the above prohibitions as follows: Makes it unlawful to obtain from a dealer or enforce against a dealer an agreement, provision, release, assignment, novation, waiver or estoppel that does any of the following: (1) modifies or disclaims a duty or obligation of the manufacturer, distributor, or a right or privilege of a dealer; (2) limits or constrains the right of a dealer to file, pursue or submit evidence in connection with a protest before the board; (3) provides for the termination of the franchise by a dealer; or (4) requires a controversy to be referred to a person for a binding determination. However, this bill does not prohibit arbitration before an independent arbitrator, provided that whenever a motor vehicle franchise contract provides for the use of arbitration to resolve a controversy arising out of or relating to that contract, arbitration may be used to settle the controversy only if, after the controversy arises, all parties to the controversy consent in writing to use arbitration to settle the controversy. For the purpose of this subparagraph, the terms "motor vehicle" and "motor vehicle franchise contract" shall have the same meaning as defined in Section 1226 of the Title 15 of the United States Code. If arbitration is elected to settle a dispute under a motor vehicle franchise contract, the arbitrator shall provide the parties to the arbitration with a written explanation of the factual and legal basis for the award. This bill does not do any of the following: Limit or restrict the terms upon which parties to a protest before the board, civil action, or other proceeding can settle or resolve, or stipulate to CONTINUED SB 642 Page 4 evidentiary or procedural matters during the course of, a protest, civil action, or other proceeding. Affect the enforceability of any stipulated order or other order entered by the board. Affect the enforceability of any provision in a contract if the provision is not prohibited under this subdivision or any other law. Affect the enforceability of a provision in any contract entered into n or before December 31, 2011. Requires manufacturers or distributors that compete with dealers through the temporary ownership or operating exception: (1) to do for not more than one year at the location of a former dealership of the same line-make that has been out of operation for less than six months; (2) provide written notice to the board each time it changes a temporary ownership interest in the dealership; and (3) provide written notice to the board of the name of the bona fide dealer develop owner and the ownership interests of each owner when the ownership is part of a development program. This bill adds that the following is unlawful actions on the part of a manufacturer or distributor: Sales or service incentives, discounts, or promotional programs that are not made available to all California franchises of the same-line make on an equivalent basis. Unfairly discriminating against a franchisee selling a service contract, debt cancellation agreement, maintenance agreement, or similar product not approved, endorsed, sponsored, or offered by the manufacturer, distributor, or affiliate. Unfair discrimination would be defined as including, but not limited to: o Express or implied statements that the dealer is under an obligation to exclusively sell or offer to sell service contracts, debt cancellation agreements, or similar products offered by the manufacturer or distributor. CONTINUED SB 642 Page 5 o Express or implied statements that selling or offering service contracts, debt cancellation agreements, maintenance agreements, or similar products not approved or offered by the manufacturer or dealer, or the failure to sell those products, will have any negative consequences for the dealer. o Measuring a dealer's performance under a franchise agreement based upon sale of service contracts, debt cancellation agreements, or similar products approved or offered by the manufacturer or distributor. o Requiring a dealer to actively promote specified products. o Conditioning access to vehicles or parts, or vehicle sales or service incentives upon the sale of service contracts, debt cancellation agreements, or similar products approved or offered by the manufacturer or distributor. This bill provides that unfair discrimination does not include, and that nothing shall prevent a manufacturer from, offering an incentive program to vehicle dealers who voluntarily sell or offer to sell service contracts, debt cancellation agreements, or similar products approved, endorsed, sponsored, or offered by the manufacturer or distributor, if the program does not provide vehicle sales or service incentives. This bill provides that the provisions of this bill do not prohibit a manufacturer, manufacturer's brand or distributor from requiring a franchise that sells a used vehicle as 'certified' to provide a service contract endorsed or offered by the manufacturer or distributor. This bill expands the above prohibitions to apply to actions taken directly or indirectly through an affiliate. FISCAL EFFECT : Appropriation: No Fiscal Com.: Yes Local: Yes CONTINUED SB 642 Page 6 SUPPORT : (Verified 8/25/11) California New Car Dealers Association (source) Association of California Insurance Companies California Recreational Vehicle Dealers Association OPPOSITION : (Verified 8/25/11) Ford Motor Company ARGUMENTS IN SUPPORT : According to the author's office, despite dealer franchise protection laws, dealers are being pressured by manufacturers to waive their rights by signing "voluntary" agreements and to sell manufacturer products and are discriminated Ýagainst] if they do not. There are also renewed concerns and fear of unfair competition among franchises of the same manufacturer. The state needs to step in and level the playing field for all the participants in the new vehicle market. This bill updates and augments California's dealer franchise protection laws by prohibiting statutory protest right waivers, addressing product discrimination and unfair competition by factory-owned dealerships. ARGUMENTS IN OPPOSITION : Ford Motor Company states, "At issue is how and whether a consumer gets notified of the type of extended service plan he or she is purchasing when buying a new vehicle from a dealer. Extended service contracts provide coverage for mechanical failures after a new car warranty expires. Like most manufacturers, we offer our own factory-backed plan, while third party vendors offer a variety of plans, many of which are of questionable quality and reliability. Often the third party plans appear to be less expensive up front and many dealers aggressively market these products. Typically, these plans call for widespread use of aftermarket parts (which do not meet factory standards), and they are often quite limited in terms of service locations that can be chosen by the customer. Our Ford plan, on the other hand, provides for only original factory equipment to replace mechanical parts and is honored by every single Ford brand dealer in the United States. CONTINUED SB 642 Page 7 "We hear every day from our customers who have unwittingly purchased extended service contracts backed by third party vendors. At the time of purchase, the consumer believes he or she is buying a plan backed by our company which is, after all, the brand name of their vehicle. After the new car warranty expires, when it comes time to seek coverage if a mechanical failure of some sort occurs, the consumer finds out the hard way that Ford Motor Company has nothing to do with the service contract they purchased. For instance, there are numerous consumer horror stories involving a third party contract which requires service at the dealership where the car was purchased, then the dealer goes out of business and the consumer has no recourse whatsoever and a worthless service contract. "We have worked very hard to improve the quality of our products, to improve our fuel economy, and to maintain the integrity of the Ford brand. Our customer satisfaction matters greatly to us. When one of our customers gets hurt because he purchased a plan he didn't understand from one of our dealers, we take issue with that. The motto of "buyer beware" is inappropriate when it comes to something as complex and as subject to aggressive sales tactics as these products. "The new amendments to SB 642 state that a franchisor is not prohibited from requiring a franchisee to disclose to the consumer that he or she is buying a plan not backed or provided by the franchisor/manufacturer. In theory, this appears to provide for disclosure. In reality, this means that the parties would have to mutually agree to provide consumer disclosure which (1) is solely dependent on the dealer's willingness to agree to do so; (2) is extremely challenging for the franchisor to track; and, (3) is not enforceable on behalf of the consumer who is not a party to the agreement between the factory and the dealer. Therefore, this is not a disclosure requirement. It is, at best, a disclosure suggestion. "Your sponsor believes that dealers are entitled to various protections in the context of their sales of extended service contracts or plans; however, they are not willing to extend even the most basic protection to the very consumers who are buying these products from the dealer. CONTINUED SB 642 Page 8 We find this to be an unjust result, and believe it makes SB 642 a lopsided measure. "As we have expressed, we believe a mandated consumer disclosure will ensure that consumers know what they are buying. We are more than willing to work with your office and your sponsor to determine where this fits best into existing statutory schemes and to ensure even-handed enforcement. We are not looking to make this punitive, but rather we are simply seeking a real right to disclosure to consumers." ASSEMBLY FLOOR : 72-1, 8/25/11 AYES: Achadjian, Alejo, Allen, Ammiano, Atkins, Beall, Bill Berryhill, Block, Blumenfield, Bradford, Brownley, Buchanan, Butler, Campos, Carter, Cedillo, Chesbro, Conway, Cook, Davis, Dickinson, Donnelly, Eng, Feuer, Fletcher, Fong, Fuentes, Furutani, Beth Gaines, Galgiani, Garrick, Gatto, Gordon, Grove, Hagman, Harkey, Hayashi, Roger Hernández, Hill, Huber, Hueso, Jeffries, Jones, Knight, Lara, Logue, Bonnie Lowenthal, Ma, Mansoor, Mendoza, Miller, Mitchell, Monning, Morrell, Nestande, Nielsen, Olsen, Pan, Perea, V. Manuel Pérez, Portantino, Silva, Skinner, Smyth, Solorio, Swanson, Valadao, Wagner, Wieckowski, Williams, Yamada, John A. Pérez NOES: Huffman NO VOTE RECORDED: Bonilla, Charles Calderon, Gorell, Halderman, Hall, Norby, Torres RJG:do 8/26/11 Senate Floor Analyses SUPPORT/OPPOSITION: SEE ABOVE **** END **** CONTINUED