BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                      



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          |SENATE RULES COMMITTEE            |                   SB 642|
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                              UNFINISHED BUSINESS


          Bill No:  SB 642
          Author:   Padilla (D)
          Amended:  7/13/11
          Vote:     21

           
           SENATE JUDICIARY COMMITTEE  :  5-0, 4/26/11
          AYES:  Evans, Harman, Blakeslee, Corbett, Leno

           SENATE APPROPRIATIONS COMMITTEE  :  Senate Rule 28.8

           SENATE FLOOR  :  38-0, 5/19/11
          AYES:  Alquist, Anderson, Berryhill, Blakeslee, Calderon, 
            Cannella, Corbett, Correa, De León, DeSaulnier, Dutton, 
            Emmerson, Evans, Fuller, Gaines, Hancock, Harman, Huff, 
            La Malfa, Leno, Lieu, Liu, Lowenthal, Negrete McLeod, 
            Padilla, Pavley, Price, Rubio, Runner, Simitian, 
            Steinberg, Strickland, Vargas, Walters, Wolk, Wright, 
            Wyland, Yee
          NO VOTE RECORDED:  Hernandez, Kehoe

           ASSEMBLY FLOOR  :  72-1, 8/25/11 - See last page for vote


           SUBJECT  :    Vehicles:  manufacturers and distributors

           SOURCE  :     California New Car Dealers Association


           DIGEST  :    This bill provides, among other things, that 
          motor vehicles manufacturers, distributors, and their 
          affiliates are prohibited from:  (1) obtaining or enforcing 
          an agreement that modifies or disclaims a duty of the 
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          manufacturer or a right of the dealer, limits the right of 
          a dealer to file evidence with the New Motor Vehicle Board, 
          provides for termination of a franchise by a dealer, or 
          requires a controversy to be referred to a person for a 
          binding determination; (2) unfairly discriminating in favor 
          of a dealership owned by a manufacturer or distributor by 
          allowing that dealership to receive sales or service 
          incentives, discounts, or promotional programs that are not 
          available to all franchises on an equivalent basis; and (3) 
          unfairly discriminating against a franchisee selling a 
          service contract, debt cancellation agreement, or similar 
          product not approved by the manufacturer or distributor, as 
          specified.  This bill additionally narrows the 
          circumstances where a manufacturer is permitted to operate 
          a dealership, and augment the disclosure requirements when 
          a manufacturer or distributor does own an interest in a 
          dealership.

           Assembly Amendments  (1) add language to explain what the 
          bill does not do, and (2) make clarifying changes.

           ANALYSIS  :    Existing law, Vehicle Code Section 11713.3, 
          makes it unlawful for a vehicle manufacturer or distributor 
          to take specified actions against a vehicle dealer or 
          franchise, including:

           Requiring a dealer to prospectively assent to a release, 
            assignment, novation, waiver or estoppel that would 
            relieve any person from liability, as specified, or 
            requiring any controversy to be referred to any person 
            other than the board, if that referral would be binding 
            on a dealer, as specified;

           Competing with a dealer in the same line-make operating 
            under an agreement or franchise from a manufacturer or 
            distributor in the market area, except that competing 
            does not include: (1) temporarily owning or operating a 
            dealership, as specified; (2) owning an interest in a 
            dealer as part of a bona fide development program, as 
            specified; or (3) owning a subsidiary corporation of a 
            distributor that sells motor vehicles at retail if, for 
            at least three years prior to January 1, 1973, the 
            subsidiary corporation has been wholly owned, and notice 
            is given to the board each time it commences or 

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            terminates operation of a dealership and each time it 
            acquires or divests itself of an ownership interest.

           Unfairly discriminating in favor of a dealership owned or 
            controlled, in whole or in part, by a manufacturer or 
            distributor or an entity that controls or is controlled 
            by the manufacturer or distributor, as specified.

          This bill revises the above prohibitions as follows:

           Makes it unlawful to obtain from a dealer or enforce 
            against a dealer an agreement, provision, release, 
            assignment, novation, waiver or estoppel that does any of 
            the following:  (1) modifies or disclaims a duty or 
            obligation of the manufacturer, distributor, or a right 
            or privilege of a dealer; (2) limits or constrains the 
            right of a dealer to file, pursue or submit evidence in 
            connection with a protest before the board; (3) provides 
            for the termination of the franchise by a dealer; or (4) 
            requires a controversy to be referred to a person for a 
            binding determination.  

          However, this bill does not prohibit arbitration before an 
          independent arbitrator, provided that whenever a motor 
          vehicle franchise contract provides for the use of 
          arbitration to resolve a controversy arising out of or 
          relating to that contract, arbitration may be used to 
          settle the controversy only if, after the controversy 
          arises, all parties to the controversy consent in writing 
          to use arbitration to settle the controversy.  For the 
          purpose of this subparagraph, the terms "motor vehicle" and 
          "motor vehicle franchise contract" shall have the same 
          meaning as defined in Section 1226 of the Title 15 of the 
          United States Code.  If arbitration is elected to settle a 
          dispute under a motor vehicle franchise contract, the 
          arbitrator shall provide the parties to the arbitration 
          with a written explanation of the factual and legal basis 
          for the award.

          This bill does not do any of the following:

           Limit or restrict the terms upon which parties to a 
            protest before the board, civil action, or other 
            proceeding can settle or resolve, or stipulate to 

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            evidentiary or procedural matters during the course of, a 
            protest, civil action, or other proceeding.

           Affect the enforceability of any stipulated order or 
            other order entered by the board.

           Affect the enforceability of any provision in a contract 
            if the provision is not prohibited under this subdivision 
            or any other law.

           Affect the enforceability of a provision in any contract 
            entered into n or before December 31, 2011.

           Requires manufacturers or distributors that compete with 
            dealers through the temporary ownership or operating 
            exception:  (1) to do for not more than one year at the 
            location of a former dealership of the same line-make 
            that has been out of operation for less than six months; 
            (2) provide written notice to the board each time it 
            changes a temporary ownership interest in the dealership; 
            and (3) provide written notice to the board of the name 
            of the bona fide dealer develop owner and the ownership 
            interests of each owner when the ownership is part of a 
            development program.

          This bill adds that the following is unlawful actions on 
          the part of a manufacturer or distributor:

           Sales or service incentives, discounts, or promotional 
            programs that are not made available to all California 
            franchises of the same-line make on an equivalent basis.

           Unfairly discriminating against a franchisee selling a 
            service contract, debt cancellation agreement, 
            maintenance agreement, or similar product not approved, 
            endorsed, sponsored, or offered by the manufacturer, 
            distributor, or affiliate.  Unfair discrimination would 
            be defined as including, but not limited to:

             o    Express or implied statements that the dealer 
               is under an obligation to exclusively sell or 
               offer to sell service contracts, debt cancellation 
               agreements, or similar products offered by the 
               manufacturer or distributor.

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             o    Express or implied statements that selling or 
               offering service contracts, debt cancellation 
               agreements, maintenance agreements, or similar 
               products not approved or offered by the 
               manufacturer or dealer, or the failure to sell 
               those products, will have any negative 
               consequences for the dealer.

             o    Measuring a dealer's performance under a 
               franchise agreement based upon sale of service 
               contracts, debt cancellation agreements, or 
               similar products approved or offered by the 
               manufacturer or distributor.

             o    Requiring a dealer to actively promote 
               specified products.

             o    Conditioning access to vehicles or parts, or 
               vehicle sales or service incentives upon the sale 
               of service contracts, debt cancellation 
               agreements, or similar products approved or 
               offered by the manufacturer or distributor. 

          This bill provides that unfair discrimination does not 
          include, and that nothing shall prevent a manufacturer 
          from, offering an incentive program to vehicle dealers who 
          voluntarily sell or offer to sell service contracts, debt 
          cancellation agreements, or similar products approved, 
          endorsed, sponsored, or offered by the manufacturer or 
          distributor, if the program does not provide vehicle sales 
          or service incentives.

          This bill provides that the provisions of this bill do not 
          prohibit a manufacturer, manufacturer's brand or 
          distributor from requiring a franchise that sells a used 
          vehicle as 'certified' to provide a service contract 
          endorsed or offered by the manufacturer or distributor. 

          This bill expands the above prohibitions to apply to 
          actions taken directly or indirectly through an affiliate.

           FISCAL EFFECT  :    Appropriation:  No   Fiscal Com.:  Yes   
          Local:  Yes

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           SUPPORT  :   (Verified  8/25/11)

          California New Car Dealers Association (source)
          Association of California Insurance Companies
          California Recreational Vehicle Dealers Association

           OPPOSITION  :    (Verified  8/25/11)

          Ford Motor Company

           ARGUMENTS IN SUPPORT  :    According to the author's office, 
          despite dealer franchise protection laws, dealers are being 
          pressured by manufacturers to waive their rights by signing 
          "voluntary" agreements and to sell manufacturer products 
          and are discriminated Ýagainst] if they do not.  There are 
          also renewed concerns and fear of unfair competition among 
          franchises of the same manufacturer.  The state needs to 
          step in and level the playing field for all the 
          participants in the new vehicle market.  This bill updates 
          and augments California's dealer franchise protection laws 
          by prohibiting statutory protest right waivers, addressing 
          product discrimination and unfair competition by 
          factory-owned dealerships.

           ARGUMENTS IN OPPOSITION  :    Ford Motor Company states, "At 
          issue is how and whether a consumer gets notified of the 
          type of extended service plan he or she is purchasing when 
          buying a new vehicle from a dealer.  Extended service 
          contracts provide coverage for mechanical failures after a 
          new car warranty expires.  Like most manufacturers, we 
          offer our own factory-backed plan, while third party 
          vendors offer a variety of plans, many of which are of 
          questionable quality and reliability.  Often the third 
          party plans appear to be less expensive up front and many 
          dealers aggressively market these products.  Typically, 
          these plans call for widespread use of aftermarket parts 
          (which do not meet factory standards), and they are often 
          quite limited in terms of service locations that can be 
          chosen by the customer.  Our Ford plan, on the other hand, 
          provides for only original factory equipment to replace 
          mechanical parts and is honored by every single Ford brand 
          dealer in the United States.


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          "We hear every day from our customers who have unwittingly 
          purchased extended service contracts backed by third party 
          vendors.  At the time of purchase, the consumer believes he 
          or she is buying a plan backed by our company which is, 
          after all, the brand name of their vehicle.  After the new 
          car warranty expires, when it comes time to seek coverage 
          if a mechanical failure of some sort occurs, the consumer 
          finds out the hard way that Ford Motor Company has nothing 
          to do with the service contract they purchased.  For 
          instance, there are numerous consumer horror stories 
          involving a third party contract which requires service at 
          the dealership where the car was purchased, then the dealer 
          goes out of business and the consumer has no recourse 
          whatsoever and a worthless service contract.

          "We have worked very hard to improve the quality of our 
          products, to improve our fuel economy, and to maintain the 
          integrity of the Ford brand.  Our customer satisfaction 
          matters greatly to us.  When one of our customers gets hurt 
          because he purchased a plan he didn't understand from one 
          of our dealers, we take issue with that.  The motto of 
          "buyer beware" is inappropriate when it comes to something 
          as complex and as subject to aggressive sales tactics as 
          these products.

          "The new amendments to SB 642 state that a franchisor is 
          not prohibited from requiring a franchisee to disclose to 
          the consumer that he or she is buying a plan not backed or 
          provided by the franchisor/manufacturer.  In theory, this 
          appears to provide for disclosure.  In reality, this means 
          that the parties would have to mutually agree to provide 
          consumer disclosure which (1) is solely dependent on the 
          dealer's willingness to agree to do so; (2) is extremely 
          challenging for the franchisor to track; and, (3) is not 
          enforceable on behalf of the consumer who is not a party to 
          the agreement between the factory and the dealer.  
          Therefore, this is not a disclosure requirement.  It is, at 
          best, a disclosure suggestion.

          "Your sponsor believes that dealers are entitled to various 
          protections in the context of their sales of extended 
          service contracts or plans; however, they are not willing 
          to extend even the most basic protection to the very 
          consumers who are buying these products from the dealer.  

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          We find this to be an unjust result, and believe it makes 
          SB 642 a lopsided measure.

          "As we have expressed, we believe a mandated consumer 
          disclosure will ensure that consumers know what they are 
          buying.  We are more than willing to work with your office 
          and your sponsor to determine where this fits best into 
          existing statutory schemes and to ensure even-handed 
          enforcement.  We are not looking to make this punitive, but 
          rather we are simply seeking a real right to disclosure to 
          consumers."  
           

           ASSEMBLY FLOOR  :  72-1, 8/25/11
          AYES: Achadjian, Alejo, Allen, Ammiano, Atkins, Beall, Bill 
            Berryhill, Block, Blumenfield, Bradford, Brownley, 
            Buchanan, Butler, Campos, Carter, Cedillo, Chesbro, 
            Conway, Cook, Davis, Dickinson, Donnelly, Eng, Feuer, 
            Fletcher, Fong, Fuentes, Furutani, Beth Gaines, Galgiani, 
            Garrick, Gatto, Gordon, Grove, Hagman, Harkey, Hayashi, 
            Roger Hernández, Hill, Huber, Hueso, Jeffries, Jones, 
            Knight, Lara, Logue, Bonnie Lowenthal, Ma, Mansoor, 
            Mendoza, Miller, Mitchell, Monning, Morrell, Nestande, 
            Nielsen, Olsen, Pan, Perea, V. Manuel Pérez, Portantino, 
            Silva, Skinner, Smyth, Solorio, Swanson, Valadao, Wagner, 
            Wieckowski, Williams, Yamada, John A. Pérez
          NOES: Huffman
          NO VOTE RECORDED: Bonilla, Charles Calderon, Gorell, 
            Halderman, Hall, Norby, Torres


          RJG:do  8/26/11   Senate Floor Analyses 

                         SUPPORT/OPPOSITION:  SEE ABOVE

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