BILL ANALYSIS Ó Senate Appropriations Committee Fiscal Summary Senator Christine Kehoe, Chair SB 708 (Corbett) Hearing Date: 5/23/2011 Amended: 5/10/2011 Consultant: Maureen Ortiz Policy Vote: BFI: 4-2 Jud: 3-2 _________________________________________________________________ ____ BILL SUMMARY: SB 708 enacts the Debt Settlement Consumer Protection Act to provide for the licensure and regulation of debt settlement providers, caps the fee allowed at 20% of the amount of debt saved, and requires numerous disclosures from the provider to the consumer before entering into an agreement for debt settlement services. The Act would be enforced by the Commissioner of Corporations and the Attorney General. _________________________________________________________________ ____ Fiscal Impact (in thousands) Major Provisions 2011-12 2012-13 2013-14 Fund Licensing program ----$586 annually partially offset by fee revenue ----- Special* Enforcement -----$600 to $800 potentially offset by fines and penalties----- General *Corporations Fund _________________________________________________________________ ____ STAFF COMMENTS: This bill meets the criteria for referral to the Suspense File. SB 708 authorizes the Department of Corporations (DOC) to recover all costs for administering the program through fees imposed on licensees. However, it is uncertain at this time whether the pool of applicants will be sufficient to maintain a reasonable fee. The cost estimate above is based on approximately 40 entities requiring licensure. The fee will be a pro rata share of all costs and expenses reasonably incurred, SB 708 (Corbett) Page 1 and will be based on the proportion that a licensee's total enrolled debt for debt settlement services in California bears to the aggregate total enrolled debt of all licensees as shown by the audited financial statements filed with the DOC. SB 708 requires the Commissioner to notify each licensee by May 30 of each year of the licensing fee, and authorizes the assessment of penalties if the payment is not made within 30 days. The bill further authorizes the Commissioner to suspend or revoke a license if fees are not paid by June 30 of each year. The Department of Justice estimates costs of between $600,000 and $800,000 for enforcement including responding to consumer complaints. Costs include Deputy Attorney General positions to develop investigations, one paralegal to assist in investigations, and one-half auditor position to prepare forensic auditing and other financial investigatory work. SB 708 will allow the Attorney General to recover expenses from licensees, but again the costs and revenues will be dependent on the number of program participants. Specifically, SB 708 does the following: 1) Defines "debt settlement provider" as any person or entity providing debt settlement services in exchange for any fee or compensation. 2) Excludes escrow agents, accountants, broker dealers in securities, or investment advisors in securities when acting in the ordinary practice of their profession; a title insurer or escrow company that provides bill paying services; financial planning services, or any person who performs credit services while receiving a salary. 3) Excludes attorneys if providing debt settlement services while acting in the ordinary practice of law, and not primarily engaged in the business of providing debt settlement services. The attorney must put any advance fee in a trust, as specified. 4) Excludes tax exempt nonprofit organizations. SB 708 (Corbett) Page 2 5) Defines "debt settlement" as a service to act as an intermediary between a consumer and one or more of a consumer's creditors for the purpose of obtaining a settlement, or adjustment of the consumer's unsecured debt. 6) Requires debt settlement providers to be licensed by the Department of Corporations, and requires the commissioner to publish a list of all providers by July 1, 2012. 7) Authorizes the commissioner to charge an application fee of $1,000, an investigation fee of $1,000, and a fee to cover the cost of fingerprint processing. 8) Requires the application to be accompanied by proof of a $50,000 surety bond, audited financial statements, and proof of documents to conduct business in California. 9) Requires a licensee to maintain a minimum net worth of $100,000, and to extensively report annually to the commissioner as outlined. 10) Requires licensees to pay a pro rata share of all costs and expenses reasonably incurred in the administration of the program, as estimated by the commissioner. 11) Provides for a civil penalty of up to $50,000 for providing false information on the application, and authorizes the Attorney General to bring an action for a civil penalty. 12) Requires every executive officer of the applicant to undergo fingerprint background checks. 13) Requires numerous disclosures on the application including the applicant's name, principal business address and telephone numbers, and all other business addresses in California; and the name of each executive officer and director as specified including common ownership. 14) Requires the DOC to investigate the background and experience of the applicant as specified. SB 708 (Corbett) Page 3 15) Requires the Department of Justice (DOJ) to process all fingerprint images, request information from the FBI as necessary and compile and disseminate a response to the Commissioner of Corporations, and authorizes the DOJ to charge a fee to the licensee for these costs. 16) Requires a debt settlement provider to provide numerous disclosures to consumers including a Consumer Notice and Rights Form Caution, prior to entering into a written contract. 17) Outlines all of the specifications to be included in a debt settlement services agreement between the provider and the consumer. 18) Prohibits a provider from imposing any fees until the provider has settled at least one debt, and limits the fee to 20% of the amount saved as a result of the settlement of each debt settled. The bill outlines procedures in the event the fee collected is not authorized including a void of the agreement and a refund of all fees paid. 19) Requires enforcement actions to be commenced within four years. A recent ruling by the Federal Trade Commission, among other things, prohibited the collection of upfront fees by debt settlement providers. Fees for debt relief services may not be collected until all of the following occur: 1) the provider successfully settles or changes the terms of at least one of the customer's debts, 2) the customer makes at least one payment pursuant to that settlement agreement, and 3) the fee for the settlement debt bears the same proportional relationship to the fee for the total debt. The FTC ruling exempts non-profit entities, intrastate phone calls soliciting debt relief services, face-to-face solicitation of debt relief services, and internet-only transactions. The FTC rule does not cap the fee. SB 708 (Corbett) Page 4