BILL ANALYSIS Ó SB 850 Page 1 Date of Hearing: June 28, 2011 ASSEMBLY COMMITTEE ON JUDICIARY Mike Feuer, Chair SB 850 (Leno) - As Amended: June 22, 2011 SENATE VOTE : 21-15 SUBJECT : Medical Records: Confidential Information key issue : Should changes to a person's electronic medical information be automatically recorded and preserved in order to better preserve the integrity of electronic medical information? FISCAL EFFECT : As currently in print this bill is keyed non-fiscal. SYNOPSIS As recently amended, this bill requires that any change or deletion in electronic medical information be automatically recorded and preserved in order to better protect the integrity of electronic medical information. The bill affirms a patient's right to access those records so long as the request is consistent with current state and federal law governing patient access to medical information. This bill, like the federal law that it tracks, reflects technological changes in the way that medical records are created, stored, and accessed. In the past, modifications to paper records were readily apparent through an examination of those paper records; however, changes or deletions in electronic records are either lost entirely or are only ascertainable through examination of an "audit log," but those changes are not necessarily apparent from the face of the record. According to the author, missing or inaccurate medical history can lead to less than fully informed treatment decisions, or, even worse, information could potentially be altered or deleted to conceal medical errors. Although several groups representing medical providers initially opposed or expressed concerns about the bill, and the way that it interacts with federal regulations, the author has worked diligently to address those concerns. With the amendments agreed to in the Assembly Health Committee last week, all opposition to the bill has apparently been removed. The bill passed out the Assembly Health Committee on a 14-0 vote. SB 850 Page 2 SUMMARY : Requires an electronic health or medical record system to protect the integrity of electronic medical information and automatically record and preserve any change or deletion of electronically stored information, and affirms the patient's right to access the information consistent with federal and state law. Specifically, this bill : 1)Requires an electronic health record system or electronic medical record system to protect and preserve the integrity of electronic medical information, and to automatically record and preserve any change or deletion of any electronically stored medical information. Specifies that the record of any change or deletion shall include the following: a) The identity of the person who accessed and changed the medical record. b) The date and time the medical information was accessed. c) The change that was made to the medical information. 1)Provides that a patient's right to access or receive a copy of his or her electronic medical records upon request shall be consistent with current applicable state and federal laws governing patient access to, and the use of disclosures of, medical information. EXISTING LAW : 1)Prohibits a health care provider, health care service plan, or contractor from disclosing medical information regarding a patient, enrollee, or subscriber without first obtaining an authorization, subject to certain mandatory and permissive exemptions, as enumerated. (Civil Code Section 56.10 (a) - (c).) 2)Provides that any provider of health care, health care service plan, pharmaceutical company, or contractor who negligently creates, maintains preserves, stores, abandons, destroys, or disposes of written or electronic medical records shall be subject to damages in a civil action or an administrative fine, as specified. (Civil Code Section 56.36.) 3)Requires a health care provider, health care service plan, pharmaceutical company, or contractor who creates, maintains, preserves, stores, abandons, destroys, or disposes of written SB 850 Page 3 or electronic medical records to do so in a manner that preserves the confidentiality, accuracy, and integrity of the information contained therein. (Civil Code Section 56.101.) 4)Defines "medical information" to mean any individually identifiable information, in electronic or physical form, in possession of or derived from a provider of health care, health care service plan, pharmaceutical company, or contractor regarding a patient's medical history, condition, or treatment. Existing law defines "individually identifiable" to mean that the medical information includes or contains an element of personal information sufficient to allow identification of the individual, such as the patient's name, address, electronic mail address, telephone number, or social security number, or other information that, alone or in combination with other publicly available information, reveals the individual's identity. (Civil Code Section 56.05 (g).) 5)Requires, under federal regulations, that specified information, including the date, time, patient identification, and user identification must be recorded whenever electronic health information is created, modified, accessed, or deleted, and requires that an indication of what actions occurred and by whom must also be recorded. Provides that an electronic health information system must use a specified "hashing algorithm" to verify that electronic health information has not been altered. (45 CFR 170.210.) COMMENTS : According to the author, existing law regarding the accuracy and integrity of medical information was enacted prior to the development of electronic health records. For the most part, the use of electronic medical information has the potential to greatly enhance the exchange of information and medical history in a manner that improves medical treatment and reduces the possibility of errors. At the same time, the shift to electronic medical information also carries certain risk. Most notably, while alterations and deletions in paper records are generally visible upon inspection, the same is not always true of medical information recorded and stored electronically. Electronic alterations and deletions are not obvious to the naked eye, and in the absence of technology that can detect alterations and deletion, such changes may leave no trace at all. Accordingly, this bill requires that any alteration or deletion in electronic medical information system be "recorded and preserved" in order to better protect the integrity of SB 850 Page 4 electronic medical information. The bill would require not only that the change be recorded and preserved, but also that the record contain specified information, including the identity of the person who accessed and changed the medical information, the date and time the medical information was accessed, and the change that was made to the medical information. Interaction with Federal Law : Federal regulations set forth standards that must be used whenever health information is electronically created, maintained, or exchanged. For example, federal law requires that the appropriate date, time, patient identification, and user identification be recorded when electronic health information is created, modified, accessed, or deleted, and that the record must indicate which action or actions occurred and by whom. In addition, federal law requires that a "hashing algorithm" that meets standards set by the National Institute of Standards and Technology (NIST) must be used to verify that electronic health information has not been altered. (45 CFR Section 170.210.) According to the author, however, despite these federal regulations, existing systems only make it possible to decipher alterations or deletions by examining a separate "audit trail," also known as an "access log" or "audit log." That is, federal law requires a system to record changes, but the change is only recorded in the audit log and does not necessarily appear on the face of a record and or in a user friendly format. Although the author originally sought to address this issue as well, the bill presently would not require that the information be provided to the patient in a more user friendly or readily apparent format. Rather, like federal law, this bill would only require that changes and alterations be recorded and preserved. It may still be the case under this bill and under federal law, depending on the kind of system used, that those changes and alterations can only be determined by requesting an audit log, which may or may not be understandable to the patient. Although opponents, including the California Hospital Association (CHA) and Kaiser Permanente, were concerned that the bill might be inconsistent with efforts to address these problems of accessing electronic health information at the federal level, the most recent amendments address these concerns by specifying that a patient's right to access a copy of electronic health records shall be consistent with federal law. As a result of these amendments, CHA has submitted a letter SB 850 Page 5 removing its opposition to the bill, and Kaiser has informed the Committee that it intends to do so as well. To the best of the Committee's knowledge, all other opposition has been removed as well. Recent Federal Draft Regulations Relating to "Access Logs" and "Access Reports" : Since this bill was introduced, the United States Department of Health and Human Services (HSS) proposed rule changes to modify the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule and the Health Information Technology for Economic and Clinical Health (HITECH) Act. These proposed changes also address the manner in which changes in health information records are recorded and disclosed. Among other things, HSS is proposing a rule change that would provide individuals with a right to receive an "access report" that indicates who has accessed the electronic information. The proposed rules would apparently distinguish between "access logs," which would consist of the raw data that the system collects each time a record is accessed, and an "access report," which would be "a document that a system administrator or other appropriate person generates from the access log in a format that is understandable to the individual." (See "HIPAA Privacy Rule Accounting of Disclosures Under the Health Information Technology for Economic and Clinical Health Act," Federal Register, Vol. 76, No. 104, May 31, 2011, p. 31436.) However, these changes, even if they occur, would not be inconsistent with this bill, since this bill speaks to the recording and preserving of alterations or deletions in the record, and not to the format in which information shall be presented to the patient upon request. ARGUMENTS IN SUPPORT : The sponsor of this bill, the Consumer Attorneys of California (CAOC), argues that this bill will help to prevent medical errors and improve the quality of patient care "by ensuring that electronic medical records accurately reflect a patient's medical treatment and history, by preserving a record of any modification or deletion made to a patient's medical record." The purpose of the bill, according CAOC, "is to ensure that information that was previously accessible to the patient in a paper format continues to be available to the patient in an electronic format." CAOC also points out that recent federal health care reform, enacted in 2009, gives providers incentives to switch to "certified" electronic health record systems, so that by 2015 most if not all providers will use electronic systems exclusively. However, while CAOC SB 850 Page 6 recognizes the potential benefits of this change, it contends that "some health care providers have unscrupulously taken advantage of these shortfalls to cover-up errors by modifying or deleting earlier entries," citing, for example, a case against Stanford Hospital where such a cover-up of mistakes allegedly occurred. CAOC notes that federal law already requires that electronic health record systems have the ability to record changes in a medical record, and states that "this bill simply requires actual recordation and preservation of the change." REGISTERED SUPPORT / OPPOSITION : Support Consumer Attorneys of California (sponsor) California Association of Health Underwriters Consumer Federation of California Opposition None on file Analysis Prepared by : Thomas Clark / JUD. / (916) 319-2334