BILL ANALYSIS Ó Senate Committee on Labor and Industrial Relations Ted W. Lieu, Chair Date of Hearing: August 31, 2012 2011-2012 Regular Session Consultant: Gideon L. Baum Fiscal:Yes Urgency: No Bill No: SB 863 Author: DeLeon As Introduced/Amended: August 30, 2012 SUBJECT Workers' compensation. KEY ISSUE Should the Legislature reform the workers' compensation system in order to cut costs for employers and increase benefits to injured workers by more than $700 million? PURPOSE To reduce frictional costs, speed up medical care for injured workers, and to increase Permanent Disability (PD) indemnity benefits to injured workers. ANALYSIS Existing law establishes a workers' compensation system that provides benefits to an employee who suffers from an injury or illness that arises out of and in the course of employment, irrespective of fault. This system requires all employers to secure payment of benefits by either securing the consent of the Department of Industrial Relations to self-insure or by securing insurance against liability from an insurance company duly authorized by the state. This bill would implement/enact a holistic reform of the workers' compensation that would, among other things, provide reforms in the following areas: On Medical Provider Networks: 1)Eliminates the requirement that a Medical Provider Network (MPN) have non-occupational medicine specialists constitute at least 25% of the physicians in the network. 2)Requires an MPN to obtain a written acknowledgement from a physician that the physician agrees to be in the MPN. 3)Requires all MPNs to have a "medical access assistant" staff person or persons, who need not be employees, but who must be located within the United States, to aid injured workers in obtaining appointments or referrals within the MPN. 4)Allows the AD to generically approve an MPN, as opposed to requiring a separate approval for each employer. 5)Provides that the approval of an MPN by the AD is conclusive in a matter before the WCAB that the MPN is valid, subject to proof that there was a specific failure as to a specific injured worker. 6)Requires periodic administrative audits of MPNs by the AD. 7)Authorizes discretionary administrative audits of MPNs by the AD. 8)Limits the reasons that can be used to avoid obtaining treatment within an MPN, and establishes an expedited process to resolve any disputes about whether the injured worker is required to be treated within the MPN. 9)Requires a physician who knows or should know that the patient is suffering from an occupational injury to notify the employer within 5 days that the injured worker is being treated outside the MPN, and prohibits payment by an employer or insurer for any treatment provided to the injured worker when the notice requirements have not been complied with. Independent Medical Review: Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 2 Senate Committee on Labor and Industrial Relations 1)Implements an Independent Medical Review (IMR) process, similar to what is found at the Department of Managed Health Care (DMHC), in order to provide independent medical review by doctors for health care disputes. 2)Allows the employee to appeal a UR decision by requesting an IMR either immediately after the UR decision or after getting a second utilization review with addition information. 3)Eliminates the Workers' Compensation Appeals Board's (WCAB) authority to adjudicate medical treatment disputes that are directed to the IMR process. 4)Provides a timeline for approval of treatment after utilization review of 2-3 months, rather than the current judicial timelines which can take up to 18 or 24 months; 5)Establishes a hierarchy of standards that are to be applied by IMR, with the Medical Treatment Utilization Schedule adopted by the Administrative Director as the highest source for evaluating the appropriateness of medical treatment, followed by the same ranked standards that apply to HMOs under the Knox-Keene Act. 6)Ensures that the hierarchy of standards enforces evidence-based medicine as the primary standard for treatment. 7)Makes the results of the IMR process binding on all parties, absent clear and convincing evidence of fraud or conflict of interest, that the AD acted in excess of his or her authority, that the decision was the result of bias relating to protected classes, or that the decision was the result of a plainly erroneous express or implied finding of fact that is a matter of ordinary knowledge and not a matter that is subject to expert opinion. 8)Establishes penalties in the event an employer fails to notify an injured worker of his or her right to IMR, or fails to implement a decision by IMR favorable to the injured worker. 9)Provides for the Administrative Director (AD) of the DWC to contract with qualified organizations to implement the IMR Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 3 Senate Committee on Labor and Industrial Relations functions, subject to detailed conflict of interest rules and substantive responsibilities, as specified. 10)Adopts findings and declarations of Legislative intent with respect to the IMR process and its value to injured workers and to the workers' compensation system, as well as a severability clause. Independent Bill Review: 1)Establishes an Independent Bill Review (IBR) process to take medical billing disagreements under rules similar to the IMR process, limiting the need for liens filing. 2)Provides for the Administrative Director (AD) of the DWC to contract with qualified organizations to implement the IBR functions, subject to detailed conflict of interest rules and substantive responsibilities, as specified. Workers' Compensation Liens Reform: 1)Prohibits the filing of a lien against an award for matters that are subject to IMR and IBR dispute resolution. 2)Establishes a $150 filing fee in order to file a lien, recoverable if the lien claimant prevails. 3)Establishes a $100 activation fee for legacy liens, recoverable if the lien claimant prevails. 4)Adopts a statute of limitation within which liens must be filed. Fee Schedules: 1)Requires the Administrative Director to adopt a medical fee schedule methodology based on Medicare's Resource-Based Relative Value Scale (RBRVS) system, with specified modifications for California's workers' compensation system, including geographic adjustments. 2)Adopts a fee schedule for ambulatory surgery centers (ASCs). Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 4 Senate Committee on Labor and Industrial Relations 3)Requires the Department of Industrial Relations (DIR) to study the feasibility of establishing a facility fee for services performed in ASCs. 4)Clarifies the rules that govern the fee schedule applicable to vocational expert compensation; 5)Provides that if the MediCal fee schedule for prescription medications is reduced in order to meet specified MediCal budget needs, the budgetary reduction shall not be included in the workers' compensation official medical fee schedule; 6)Prohibits payment for home care services where the services were already being provided prior to injury, authorizes the AD to adopt a home care services utilization and fee schedule, and limits the re-opening of old cases where home care services are alleged to have been provided but were not authorized or ordered by a physician before the services were rendered. 7)Authorizes the AD to adopt a fee schedule for copying services, and establishes substantive rules to govern these services. Medical Care Reforms: 1)Eliminates the pass-through for implantable surgical hardware. 2)Requires the Administrative Director to adopt a regulation to allow an additional reimbursement where the basic hospital fee schedule does not adequately cover the cost of the hardware. 3)Establishes a prohibition for any interested party in the workers' compensation system to have a financial interest in another entity to which it is referring a party for services, or for which it is paying or receiving compensation, if the employer is paying the charges; provided that financial interests in affiliated entities in claims handling are subject to mandatory disclosure rather than this prohibition. 4)Repeals the requirement that a second opinion be obtained in Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 5 Senate Committee on Labor and Industrial Relations cases of spinal surgery, and instead would resolve questions of appropriateness of spinal surgery in the IMR process. 5)Limits the number of office locations that a QME may file with the Division of Workers' Compensation (DWC) to 10. 6)Streamlines the Agreed Medical Evaluator (AME) and QME process. 7)Limits Chiropractic QMEs to individuals who are doctors of chiropractic and certified in California workers' compensation evaluation by a provider recognized by the administrative director. 8)Provides that a chiropractor who has reached the 24-visit cap cannot serve as the injured worker's primary treating physician. 9)Clarifies that an insurer or employer can pay for physical medicine treatments in excess of the 24-visit cap without that payment constituting a blanket waiver of the cap. Interpreters: 1)Provides that where interpreter services are needed, the injured worker shall make a request to the employer or insurer, and the employer or insurer shall pay for the interpreter services. 2)Requires that interpreters be certified, and authorizes the AD to establish, operate or contract for an interpreter certification program. 3)Prohibits an interpreter certification entity from having a financial interest in training or employing interpreters. Permanent Disability: 1)Increases aggregate Permanent Disability (PD) benefits by approximately $740 million per year, phased in over a two-year period, and adjusts the formula for calculating the benefit amount so that compensation amounts more accurately reflect Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 6 Senate Committee on Labor and Industrial Relations loss of future earnings, and to ensure that no class of injured workers receive a lower award than under the present system. 2)Eliminates sleep disorder and sexual dysfunction "add-ons" to primary injuries that do not include these injuries when calculating the level of Permanent Disability, but requires all appropriate medical treatment for these injuries. 3)Limits psychological add-ons when calculating a PD rating to cases involving catastrophic injury or that involved a violent workplace incident, but requires all appropriate medical treatment for psychological injuries. 4)Eliminates the diminished future earnings capacity (DFEC) from the determination of permanent disability, and instead provides that all permanent disability awards are increased by a multiplier of 1.4 for the loss of future earnings, comparable to the top available DFEC modifier. 5)Limits the definition of permanent disability to include only a consideration of how occupation affects the overall classification of employment of the injured worker, rather than the individual injured worker's ability to compete in the open labor market or reduction of future earnings. 6)Provides that in enacting the bill adding these changes to the PD system, it is not the intent of the Legislature to overrule the holding in Milpitas Unified School District v. Workers' Comp. Appeals Bd. (Guzman) , which established that the presumption that an AMA Guides rating is correct is rebuttable by evidence presented by the injured worker. Return to Work: 1)Modifies the Supplemental Job Displacement Benefit (SJDB) rules to: a) Change the point in time the benefit is triggered; Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 7 Senate Committee on Labor and Industrial Relations b) Prohibit "cashing out" the retraining voucher in settlements; c) Establish which schools are qualified to be paid by the retraining voucher; d) Limit the time period during which the voucher is valid to 2 years; and e) Specify that an injury that occurs during retraining does not constitute a compensable injury. 2)Creates a $120 million return-to-work program annually derived from the Workers' Compensation Administration Revolving Fund for making supplemental payments to workers whose permanent disability benefits are disproportionately low in comparison to their earnings loss. 3)Requires the Commission on Health and Safety and Workers' Compensation to conduct a study comparing average loss of earnings for employees who sustained work-related injuries with permanent disability ratings under the permanent disability rating schedule and evaluate the impact of increased payments made pursuant to the "bump up" provisions, and report to the Legislature before January 1, 2016. COMMENTS 1. Need for this bill? SB 863 reflects a negotiated compromise between employers and employees to adopt a substantial increase in permanent disability benefits ($740 million), to ameliorate unexpected reductions that flowed from the 2004 reforms, balanced by substantial changes in the benefit delivery system to eliminate waste, inefficiency, and other loopholes that result in unnecessary employer costs that go to recipients other than injured workers. 2. Independent Medical Review: SB 863 proposes to change the way medical disputes are resolved. Currently, when there is a disagreement about Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 8 Senate Committee on Labor and Industrial Relations medical treatment issues, each side attempts to obtain medical opinions favorable to its position, and then counsel for each side tries to convince a workers' compensation judge based on this evidence what the proper treatment is. This system of "dueling doctors" with lawyers/judges making medical decisions has resulted in an extremely slow, inefficient process that many argue does not provide quality results. Long delays in obtaining treatment result in poorer outcomes, reduced return to work potential, and excessive costs in the system, none of which are good for injured workers. SB 863 would instead adopt an independent medical review system patterned after the long-standing and widely applauded IMR process used to resolve medical disputes in the health insurance system. Thus, a conflict-free medical expert would be evaluating medical issues and making sound medical decisions, based on a hierarchy of evidence-based medicine standards drawn from the health insurance IMR process, with workers' compensation-specific modifications. The bill contains findings that this system would result in faster and better medical dispute resolution than existing law. The IMR system is designed to ensure that medical expertise is used to resolve medical disagreements. Thus, the decision from the IMR is final and binding on the parties. Nonetheless, in the exercise of the Legislature's plenary authority to establish a workers' compensation system that includes a review of decisions, there is a process to appeal the IMR result, but this review process does not allow the second-guessing of medical expertise. Rather, the appeal is limited to circumstances where there was fraud, conflict of interest, discrimination based on protected classes, or clear mistakes of facts that do not involve medical expertise. Certain constitutional claims have been brought up regarding IMR. The proponents of this bill, as well as the Committee, have reached out to outside legal counsel on the possibility of constitutional issues. Each legal opinion stated that this provision was within the constitutional confines on the powers delegated to the Legislature through Article XIV, Section 4 of the State Constitution. 3. Proponent Arguments : Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 9 Senate Committee on Labor and Industrial Relations Proponents argue that SB 863 is a negotiated package that increases permanent disability benefits, minimizes delays in medical treatment, improves access to care and provides hard savings in excess of the cost of benefit increases. Proponents further note that this reform package should not come as a surprise to anyone, and that it is the culmination of three years of research conducted by the Commission on Health and Safety and Workers' Compensation (CHSWC), a statewide listening tour hosted by the Brown Administration, and the aggregation of several bills that have moved through the legislative process and have been heard in policy committee. Proponents argue the status quo is unacceptable and simply unsustainable. 4. Opponent Arguments : The California Applicants' Attorneys Association opposes the SB 863, arguing that while the bill contains "worthy proposals" and a "partial restoration" of permanent disability benefits for some injured workers, CAAA believes that SB 863 takes away the rights of many of the most seriously injured workers to get fair compensation for their injuries. CAAA argues that, due to numerous giveaways to the business community, this bill reduces compensation for hundreds if not thousands of the most severely injured workers. CAAA argues that injured workers have suffered enough under the results of the passage of SB 899 under the Schwarzenegger Administration, and believes that SB 863 is a step in the wrong direction. 5. Prior Legislation : SB 863 (Lieu), as introduced in 2011, contained similar provisions to this version of the bill regarding lien filing. SB 959 (Lieu) of 2012 dealt with the spinal hardware pass-through, which is also contained in this compromise. SB 959 is currently on the Assembly Inactive File. SUPPORT Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 10 Senate Committee on Labor and Industrial Relations Acclamation Insurance Management Services Air Conditioning Sheet Metal Association Allied Managed Care American Federation of State, County and Municipal Employees Associated Builders and Contractors of California Association of California Healthcare Districts Association of California School Administrators Boeing Brand Source Pacific Rim Region CA Faculty Association California Association of Competitive Telecommunications Companies California Association of Joint Powers Authorities California Association of Psychiatric Technicians California Association of School Business Officials California Association of Suburban Schools California Chamber of Commerce California Chapter American Fence Association California Chapter of the American Fence Association California Chapters of the National Electrical Contractors Association California Coalition on Workers' Compensation California Concrete Contractors Association (CCCA) California Conference of Carpenters California County Superintendents Educational Services Association California Employers Association California Faculty Association California Fence Contractors Association California Grocers Association California Independent Oil Marketers Association California Labor Federation California Landscape and Irrigation Council California Legislative Conference of the Plumbing, Heating and Piping Industry California Manufacturers and Technology Association California Medical Association California Metals Association California Nurses Association California Professional Association of Specialty Contractors California Professional Firefighters California Retailers Association Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 11 Senate Committee on Labor and Industrial Relations California School Board Association California School Employee Association California Special Districts Association California State Association of Counties California State Council of Laborers California State Firefighters' Association California State Pipe Trades Council California Teachers Association California-Nevada Conference of Operating Engineers Change.org Coalition of Small and Disabled Veteran Businesses Communication Workers of America CSAC-EIA Engineering Contractors' Association FedEx Flasher Barricade Association International Alliance of Theatrical Stage Employees International Brotherhood of Electrical Workers Kern County Superintendent of Schools Marin Builders Association Monterey County Business Council North Bay Labor Council Northern California Independent Booksellers Association Oakland Metropolitan Chamber of Commerce Office of the Mayor, City of Burbank Painting and Decorating Contractors of California, Inc. Plumbing Heating and Cooling Contractors of California Professional Engineers in California Government Regional Council of Rural Counties Safeway San Francisco Builders Exchange San Francisco Chamber of Commerce San Francisco Council of District Merchants Association San Francisco Small Business Network Sheet Metal Workers SMAC Moving Coil Actuators Small Business California Small Business California Small Manufacturer Association of California State Building and Construction Trades Council State Compensation Insurance Fund Tri-Counties Central Labor Council Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 12 Senate Committee on Labor and Industrial Relations U.S. Health Works Medical Group UAW International Union and Locals 2865, 4123 and 5810 UNITE HERE United Food and Commercial Workers United Parcel Service US Heallthworks Zenith Insurance 322-individuals OPPOSITION California Applicants' Attorneys Association California Chiropractic Association Voters Injured at Work 427-individuals Hearing Date: August 31, 2012 SB 863 Consultant: Gideon L. Baum Page 13 Senate Committee on Labor and Industrial Relations