BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                  SB 930
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          Date of Hearing:   June 28, 2011

                        ASSEMBLY COMMITTEE ON HUMAN SERVICES
                                Jim Beall Jr., Chair
                  SB 930 (Evans) - As Introduced:  February 18, 2011

           SENATE VOTE  :   23-16
           
          SUBJECT  :  In-home supportive services: enrollment and 
          fingerprinting requirements

           SUMMARY  :  Repeals requirements that In-Home Supportive Services 
          (IHSS) recipients provide fingerprint images and that provider 
          timesheets include spaces for provider and recipient 
          fingerprints, and repeals the prohibition against providers 
          using a post office box address to receive their paychecks.  
          Specifically,  this bill  :   

          1)Repeals the requirement that IHSS recipients provide 
            fingerprint images at the time of assessment or reassessment.

          2)Repeals the requirement that the standardized timesheet 
            include designated spaces for the index fingerprints of the 
            provider and the recipient.

          3)Deletes the requirements and prohibitions related to the use 
            of a post office box address by an IHSS provider.

           EXISTING LAW  

          1)Establishes the IHSS program to provide domestic and 
            personal-care services to aged individuals and to persons with 
            a disability in order to assist them to remain safely in their 
            homes.

          2)Establishes the Medi-Cal program through which health care 
            services are provided to qualified low-income persons.

          3)Provides personal care services to IHSS recipients who are 
            eligible for the Medi-Cal program in lieu of providing those 
            services under the IHSS program.

          4)Requires the State Department of Social Services (DSS), in 
            consultation with county welfare departments, to develop 
            protocols and procedures for obtaining fingerprint images of 








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            all individuals who are being assessed or reassessed to 
            receive supportive services.

          5)Requires that, by July 1, 2011, the standardized timesheet 
            used to track the work performed by providers of IHSS include 
            spaces for the index fingerprints of the provider and the 
            recipient.

          6)Requires that providers complete their enrollment form using a 
            physical address and prohibits their use of a post office box 
            address.

          7)Prohibits counties from mailing providers' paychecks to a post 
            office box address unless the county approves a provider 
            request to do so.

           FISCAL EFFECT  :  Unknown

           COMMENTS  :  According to the author, this bill is intended to 
          repeal three untenable components of the "IHSS Anti-Fraud 
          Initiative" included in the 2009-10 budget trailer bill related 
          to IHSS, AB X4 19, Chapter 17, Statutes of 2009 4th 
          Extraordinary Session.  The author says:

               In 2009, Governor Schwarzenegger persuaded the 
               Legislature to adopt the "IHSS Anti-Fraud Initiative." 
                The purpose of this effort was to ensure the identity 
               of IHSS applicants and to prevent duplicate aid.  The 
               initiative included ten separate components.  Three 
               components of this initiative have proven to be costly 
               and ineffective:  (1) fingerprinting for all 
               consumers, (2) provider and consumer fingerprints on 
               timesheets, and (3) prohibition of the use of P.O. 
               Boxes by providers on IHSS forms.  There is no 
               evidence to support the effectiveness of these three 
               "anti-fraud" mandates.  In the absence of this 
               evidence, the $41.6 million to be spent on this part 
               of the program should be spent on other priorities.
           
          Background  :  In 2004, comprehensive legislation was enacted to 
          standardize assessment of IHSS recipients' needs and to ensure 
          integrity in the IHSS program.  SB 1104 (Committee on Budget & 
          Fiscal Review), Chapter 224, Statutes of 2004.  Among other 
          requirements, SB 1104 directed DSS and the Department of Health 
          Care Services (DHCS) to develop a new provider enrollment form 








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          that each person seeking to provide supportive services must 
          complete, sign under penalty of perjury, and submit to the 
          county.  SB 1104 also gave DHCS authority to investigate 
          suspected instances of fraud in the IHSS program.  SB 1104 
          required DSS, DHCS, and county quality assurance staff to work 
          together and coordinate activities.

          In July 2009, AB X4 1 (Evans), Chapter 1, Statutes of 2009 4th 
          Extraordinary Session, allocated additional 2009-10 and 2010-11 
          funds to DHCS and DSS for a total of 25 new fraud investigation 
          and program integrity-related positions.  AB X4 1 additionally 
          included $10 million in additional funds to be allocated to 
          counties based on their approved plans.  AB X4 4 (Evans), 
          Chapter 4 of the 2009-10 Fourth Extraordinary Session, the human 
          services trailer bill, also included changes to provisions 
          governing the new provider enrollment form, requiring 
          documentation to be submitted in person by applicant providers 
          to county offices. 

          At the same time, AB X4 19 (Evans), Chapter 17, Statutes of 2009 
          4th Extraordinary Session, was enacted to enhance program 
          integrity and anti-fraud protections in the IHSS program.  AB X4 
          19 was considered through the budget process and was not vetted 
          through legislative policy committees.  It included the 
          following anti-fraud measures:  (1) new provider enrollment 
          requirements, (2) fingerprinting and criminal background checks 
          for all providers, (3) increased data matching with jail, death 
          and other official records to eliminate fraudulent claims, (4) 
          provider acknowledgement of delivering services, (5) provider 
          orientations, (6) unannounced home visits, (7) fraud training 
          for county staff, (8) prohibition on the use of post office 
          boxes by providers on IHSS forms, (9) fingerprinting recipients, 
          and (10) fingerprints of  recipient and provider on each 
          timesheet.  This bill repeals the last three of these measures.

          No cost-benefit analysis was done at the time to support the 
          anti-fraud measures of AB X4 19, including the fingerprinting 
          requirements.  Nonetheless, the 2009-10 Budget included the 
          Schwarzenegger Administration's estimate of about $162 million 
          General Fund savings as a result of new anti-fraud activities in 
          the IHSS program.  The estimated savings were based on an 
          assumption of a basic 10% of program costs.  No further 
          empirical basis for the assumption was offered.  The 
          Administration's 2010-11 Budget estimated an annual General Fund 
          Savings of $130 million annually from anti-fraud measures.








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           How common is IHSS fraud?   Statewide data on the incidence of 
          fraud in the IHSS program is lacking.  Federal participation in 
          the cost of IHSS services comes through the Medicaid program, 
          and because DHCS is California's single state agency for 
          Medicaid, the unit charged with investigating reports of 
          suspected fraud in the IHSS program is located within that 
          department.  As reported in June 2009, according to DHCS:

               Currently there is no accurate means of measuring or 
               monitoring IHSS fraud within the state.  This is 
               because of the number of jurisdictions involved and 
               the various data collection systems in place . . . 
               Because there is no accurate means of measuring or 
               monitoring IHSS fraud within the state, we do not know 
               the exact number of providers or recipients committing 
               fraud.
           
           In-Home Supportive Services:  A Primer on Potential Fraud and 
          Suggestions for Curbing It, California Senate Office of 
          Oversight and Outcomes (June 26, 2009), p. 3.

          While accurate statewide data on the incidence of IHSS fraud is 
          lacking, there is no shortage of misinformation.  For example, 
          in support of the prior administration's anti-fraud proposals, 
          Governor Schwarzenegger and a number of district attorneys 
          repeatedly referenced a figure of 25% in fraudulent IHSS 
          payments.  This figure appears to have originated in a 2004 
          Spring Finance Letter in reference, not to fraud but, rather, to 
          weaknesses and deficiencies in the needs assessments conducted 
          at the time.  Based on State level case reviews conducted for a 
          number of years, the Finance Letter notes, "at least 10% of all 
          paid services may be over-assessed or have not actually been 
          provided."  The Finance Letter then references the Governor's 
          Budget for FY 2004-05, which reportedly "acknowledged that up to 
          25% of the hours may be over-assessed."  This 25% figure was 
          then picked up by news media and reported as a reflection of 
          fraud in the IHSS program, rather than over-assessments due to 
          problems with the need assessment process then in use.

          A handful of grand jury reports issued during this period were 
          likewise misrepresented.  The Sacramento County grand jury 
          released a report in March, 2009, for example, entitled IHSS: 
          For the Needy, Not the Greedy.  The report begins with 
          statistics.  From 2005-06 through 2006-07, Sacramento County 








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          paid $151 million to IHSS providers.  Investigations found 
          $820,000 in fraudulent overpayments.  This represents 0.54% of 
          payments.  About 10% of these overpayments were recovered, 
          according to the grand jury.  Similarly, in fiscal year 2006-07, 
          the grand jury found that there were 397 reports of suspected 
          fraud out of approximately 17,735 IHSS cases-or 2.2%.  Of those, 
          31 were referred and accepted for prosecution, a rate of 
          prosecutable fraud of only 0.2%.  Then, the grand jury report 
          shifted away from data to sworn testimony.  The report provides 
          a list of fraudulent activities that at least one witness 
          believed has taken place at least once within the county.  The 
          list is without quantification or details, and the report 
          includes no direct quotations from witnesses' statements.  
          Moreover, the grand jury did not assert that these activities 
          went undetected, only that a witness said each activity had 
          occurred.  The grand jury concluded, offering no evidence in 
          support and offering some evidence to the contrary, that fraud 
          is "rampant and out of control."  The grand jury chose to 
          highlight this broad and unsubstantiated claim in its executive 
          summary and press release, and the media reported on it.  

          In sum, available data do not support the conclusion that there 
          is widespread fraud in the IHSS program.  If anything is rampant 
          and out of control, it is the repeated dissemination of 
          misinformation about the incidence of IHSS fraud.
           
           Nonetheless, this bill does not impact most of the anti-fraud 
          measures enacted through AB X4 19.  It would cancel only the 
          requirement that counties secure fingerprint images of 
          applicants for and recipients of IHSS at the time of application 
          or reapplication; the requirement that timesheets have a space 
          for an index-finger print of both the recipient and the provider 
          of IHSS; and, the prohibition against providers using a post 
          office box for receipt of wage checks.  In addition to "quality 
          assurance" provisions added by the Legislature in 2004, seven of 
          the ten measures included in AB X4 19 would remain in place.

           Duplicate aid fraud  :  Fingerprinting of IHSS recipients is 
          purportedly intended to prevent duplicate aid fraud-i.e., 
          receiving aid under more than one identity or in more than one 
          county.  Whatever the overall incidence of fraud in the IHSS 
          program, no data are available on the incidence of this type of 
          fraud.  In fact, it is difficult to even conceive of scenarios 
          of how such duplicate aid fraud might be perpetrated by the 
          seniors and people with disabilities who receive IHSS services.  








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          As advocates opposing proposed 2010-11 Budget expenditures for 
          proceeding with recipient fingerprinting pointedly remarked at 
          the time, "Ýt]his is a solution in search of a problem; there is 
          no evidence that people are disguising themselves as someone 
          else to get IHSS, or that people are going from county to county 
          to be bathed."

           Arguments in support  :  The California State Association of 
          Counties (CSAC) and County Welfare Directors Association of 
          California (CWDA) note in their joint support letter that the 
          state has estimated that it would need $8.2 million this year 
          alone, and a total of $41.6 million over the next 7 years, to 
          implement the recipient fingerprinting requirement.  "Clearly," 
          CSAC and CWDA say, "in these difficult fiscal times, the 
          expenditure of millions to implement an anti-fraud initiative in 
          the absence of demonstrated widespread fraud would be imprudent 
          at best."  The Western Center on Law and Poverty quotes a May 8, 
          2010 letter to DSS from the Obama Administration concerning 
          fingerprinting in the CalFresh program, which notes that "Ým]ost 
          States satisfy the requirement to establish a system to prevent 
          duplicate participation by matching names with social security 
          numbers, which is far less costly than finger image systems yet 
          equally effective at detecting duplicate participation."

          Disability Rights California (DRC) notes, in relation to the 
          prohibition on providers' use of post office boxes, that there 
          are many valid reasons that IHSS providers use post office 
          boxes.  Many IHSS providers live in rural areas where there are 
          no alternative means for receiving mail.  Also, many providers 
          live with relatives or roommates who do not allow them to get 
          mail sent to their residence.  The U.S. Postal Service itself 
          points out on its Web site that "Ým]any customers value the 
          privacy, security, and flexibility of a Post Office Box," 
          noting, for example, that:  "It's fast.  Mail typically arrives 
          faster at a PO Box than at a residential or business address" 
          and "It's permanent.  You can move around, but your PO Box 
          address stays the same."  CSAC and CWDA assert that limiting the 
          use of post office boxes may harm the ability of counties and 
          consumers to recruit and retain providers.  In any event, as DRC 
          points out, no evidence was ever offered to connect post office 
          boxes with fraud. 

           Arguments in opposition  :  The California District Attorneys 
          Association (CDAA) suggests that the anti-fraud measures in 
          question, and particularly the fingerprinting requirements have 








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          a deterrent effect and that repealing these measures "will 
          significantly hinder efforts to deter persons from seeking 
          duplicate aid and could potentially make the discovery of such 
          fraud more difficult."  CDAA also opposes repeal of the 
          prohibition on using post office boxes, asserting that "Ýt]he 
          less physical information law enforcement and prosecutors have 
          about persons who would defraud the IHSS program, the harder it 
          is to intercede and stop such activity."

           REGISTERED SUPPORT / OPPOSITION  :

           Support 
           
          American Civil Liberties Union
          American Federation of State, County and Municipal Employees 
          (AFSCME)
          California Alliance for Retired Americans
          California Association of Public Authorities for IHSS 
          (cosponsor)
          California Coalition for Women Prisoners (CCWP)
          California Disability Community Action Network 
          California Foundation for Independent Living Centers
          California In-Home Supportive Services Consumer Alliance
          California State Association of Counties (CSAC)
          California United Homecare Workers Union, SEIU/AFSCME Local 4034
          Californians for Disability Rights
          Communities United in Defense of Olmstead
          Contra Costa County
          County Welfare Directors Association of California (CWDA)
          Congress of California Seniors (CCS)
          Disability Rights California (cosponsor)
          In Home Supportive Services Coalition
            AARP-California
            Access to Independence
            ACLU Southern California
            California Alliance for Retired Americans
            California Association of Public Authorities
            California Church IMPACT
            Congress of California Seniors
            Californians for Disability Rights
            California Foundation for Independent Living
            California IHSS Consumer Alliance
            California Senior Legislature
            California Disability Community Action Network
            California United Homecare Workers








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            Dayle McIntosh Center for the Disabled
            Disability Rights California
            East Bay Community Law Center
            Friends Committee on Legislation
            Gray Panthers
            Independent Livings Resource Center Inc.
            Marin IHSS Public Authority
            National Senior Citizen's Law Center
            Nevada-Sierra-Plumas Public Authority
            Northern California ADAPT
            Older Women's League
          Legal Services for Prisoners with Children
          National Association of Social Workers
          Pamela Hoye
          Personal Assistance Services Council of Los Angeles County
          San Francisco In-Home Supportive Services Public Authority
          Service Employees International Union (SEIU) California 
          (cosponsor)
          State Independent Living Council 
          The Arc and United Cerebral Palsy in California
          United Domestic Workers of America/ AFSCME Local 3930/ AFL-CIO 
          (cosponsor)
          Western Center on Law & Poverty
          1 Individual
           
            Opposition 
           
          California District Attorneys Association (CDAA)

           Analysis Prepared by  :    Eric Gelber / HUM. S. / (916) 319-2089