BILL ANALYSIS Ó SENATE JUDICIARY COMMITTEE Senator Noreen Evans, Chair 2011-2012 Regular Session SB 1055 (Lieu) As Introduced Hearing Date: May 8, 2012 Fiscal: No Urgency: No SK:rm SUBJECT Landlord and Tenant - Payments DESCRIPTION This bill would prohibit a landlord from demanding or requiring online Internet payments as the exclusive form of payment of rent or deposit of security, as specified. This bill would require any landlord who offers the option of payment of rent or deposit of security online to also accept payment of rent or deposit of security by check or money order. BACKGROUND Existing law governs the relationship between landlords and tenants, and generally prohibits a landlord from requiring a tenant to pay cash for his or her rent or security deposit. SB 115 (Torlakson, Chapter 76, Statutes of 2004) enacted that prohibition in response to concerns that some landlords in the Los Angeles rental housing market were demanding cash from tenants as the exclusive form of paying rent. As noted in this Committee's analysis for SB 115, the sponsor of that bill, Western Center on Law and Poverty, asserted that legal services attorneys had seen cases involving cash payments in rent control areas where "a landlord seeking to force a tenant to 'voluntarily vacate' so that the unit can be rented to a new tenant at a higher rate may claim the rent was never paid or offered in order to evict the tenant for nonpayment. ÝT]his would result in a 'he said, she said' situation before a judge. In such cases, the tenant typically loses in the absence of some documentary proof of payment (such as a rent receipt), which the unscrupulous landlord will not provide." SB 1055 (Lieu) Page 2 of ? This bill seeks to respond to a related issue of landlords requiring their tenants to make rental payments online. Similar to the above issues regarding cash payments, the Los Angeles Times' March 7, 2012 article entitled L.A. Tenants Battle Landlord's Online-Only Rent Payment Rule reported: Tenants and a state senator are battling a requirement by a Los Angeles landlord that residents pay their rent online, alleging that a "green" initiative introduced by the company is actually a pretense to evict low-income, elderly renters benefiting from rent-stabilization provisions. Elderly renters living in the Woodlake Manor Apartment building in South Los Angeles have sued their landlord, Jones & Jones Management Group Inc., alleging that their digital shortcomings could leave them vulnerable to eviction under the Woodland Hills company's new requirement that they make all their payments online. . . . "I am 86 years old and I am computer illiterate," said Margaret Beavers, a resident in the apartments since 1963 and a plaintiff in the suit against the landlord. "I'd have to buy a computer and learn how to use it; at 86 I want to travel and do other things." Dedon Kamathi, a 12-year resident of Woodlake Manor and an organizer with the Woodlake Manor Tenants Assn., said the move by Jones & Jones was as an attempt to exploit a "digital divide" between the lower-income, largely African American long-term residents in the building and the higher-income renters that the company is actively courting. . . . The company in its statement denied that the refusal by residents to pay online would be used as grounds for eviction proceedings and said the purpose of the policy was to save paper. The company expressed confidence that the situation would get "worked out." "The objective was to 'go green' and make it easier for residents to pay rents by having an online method," the company said in its statement. "Indeed, the majority of their residents are not unhappy using the online process." To address concerns raised about the practice of requiring tenants to pay rent online, this bill would expressly prohibit landlords from demanding or requiring online payments as the exclusive form of rent or deposit of security. Any landlord who offers the option of online payments would be required to SB 1055 (Lieu) Page 3 of ? also accept payment by check or money order. CHANGES TO EXISTING LAW Existing law generally regulates the relationship between landlords and tenants, including the terms and conditions of the tenancies. (Civ. Code Sec. 1940 et seq.) Existing law prohibits a landlord from demanding or requiring cash as the exclusive form of payment of rent or deposit of security unless the tenant has previously attempted to pay the landlord with a check drawn on insufficient funds, or the tenant has stopped payment on a check or money order, as specified. (Civ. Code Sec. 1947.3.) Existing law permits a landlord to commence unlawful detainer proceedings against a tenant for failure to pay rent upon providing a three-day notice to pay rent or quit (vacate). (Code Civ. Proc. Sec. 1161(2).) This bill would prohibit a landlord or landlord's agent from demanding or requiring online Internet payments as the exclusive form of payment of rent or deposit of security in any lease or rental agreement that is first effective on or after January 1, 2013. Any landlord or agent that offers the option of payment of rent or deposit of security online shall also accept payment of rent or deposit of security by check or money order. This bill would provide that the above provision does not enlarge or diminish a landlord's or landlord's agent legal right to terminate a tenancy. This bill would provide that a waiver of the above provisions is contrary to public policy and is void and unenforceable. COMMENT 1. Stated need for the bill According to the author: SB 1055 would make it clear that while landlords may receive rental payments online, they cannot require online rental payments as the only way to pay rent. . . . This issue came to light late in 2011 when hundreds of tenants in apartment complexes in Los Angeles objected when the property-management group notified residents of a SB 1055 (Lieu) Page 4 of ? 300-unit complex that the only way they could soon pay rent was online. Many residents of the rent-controlled complex said they were elderly, lived on fixed incomes and knew nothing about computers. They said they preferred to continue paying rent via checks or money orders. While trends may show more and more renters are paying their bills online, landlords risk creating the impression that they want those most reluctant to pay online feel they are being pressured to either adopt a lifestyle for which they don't feel ready or that the landlord is pressuring them to move elsewhere. The author further notes the Los Angeles City Housing Department "issued a recent warning to at least one apartment-management group, telling the firm to cease and desist the practice," and that SB 1055 would provide flexibility by "enabling landlords to still offer the option of paying rent or a security deposit online but also ensuring that rental payment by check or money order is also allowed." 2. Issues regarding online payment of rent Under this bill, a landlord would not be permitted to demand or require a tenant to make rental payments or security deposits online. Although there are various definitions, the digital divide generally refers to the gap between various individuals and groups with respect to knowledge of, and access to, information technology. With respect to the scope of the digital divide, the U.S. Department of Commerce's November 2011 report entitled Exploring the Digital Nation: Computer and Internet Use at Home noted that "Ýb]roadband Internet adoption, as well as computer use, varied across demographic and geographic groups. Lower income families, people with less education, those with disabilities, Blacks, Hispanics, and rural residents generally lagged the national average in both broadband adoption and computer use." By prohibiting landlords from requiring tenants to make rental payments online, this bill would ensure that those tenants without access to, or knowledge of, information technology are still able to make rental payments and avoid eviction due to non-payment of rent. Although landlords may not intend to target specific groups for eviction, the practical effect of requiring a tenant who does not have Internet access to pay online would appear to be to substantially increase the likelihood of nonpayment of rent (which results in eviction). SB 1055 (Lieu) Page 5 of ? It should be noted that SB 1055 would not ban online payment of rent, but merely require that if online payment of rent is offered, the landlord must also accept payment of rent or deposit of security by check or money order. Those additional allowances also ensure that tenants do have a choice if they do not feel comfortable paying their rent online. Some tenants may not feel comfortable divulging credit card or bank account information to a private third party over the Internet due to privacy or security concerns. These privacy and security concerns are further exacerbated if the tenant must use an unsecured computer in a public Internet café to make the payment - the tenant may have no way of knowing if the third party computer itself contains any malicious software or other eavesdropping device that could steal sensitive financial information. Furthermore, tenants who do not have a bank account or credit card by which to make an online payment could face further difficulties in attempting to find a way to pay their rent in a timely fashion in order to avoid eviction. From a public policy standpoint, this bill would appear to both ensure that tenants who wish to pay rent are not forced from their homes due to lack of technology, or, required to send sensitive financial information across the Internet in order to avoid eviction from their home. 3. Exceptions As noted above, the provisions of existing law that prohibit a landlord from requiring cash as an exclusive form of payment contains an exception for circumstances where a tenant previously attempted to pay with a check drawn on insufficient funds or stopped payment on a check or money order. This exception was added to SB 115 (Torlakson, Chapter 76, Statutes of 2004) to address concerns raised by the California Apartment Association (CAA) that a landlord would have been prohibited from requiring a cash payment in those circumstances. While this bill primarily deals with the requirement of online payments, it does require the landlord to accept a check or money order in circumstances where the tenant has the option of providing an online payment. That provision could potentially require a landlord who does offer online payment to also accept checks (and not demand cash) from tenants who have written several bad checks. Despite that potential impact, it should be noted that landlords already have recourse for bad checks under SB 1055 (Lieu) Page 6 of ? existing law, and that those who elect to accept online payment may face other related difficulties, such as a tenant contesting a charge made on a credit card. Accordingly, the Committee may wish to consider whether this bill should conform to existing law by striking the requirement that the landlord accept check or money order if the tenant has an option to pay rent or a security deposit online. That amendment would retain the proposed prohibition on requiring online payment as the exclusive form of payment and allow existing law to govern the other forms of permissible payment. Suggested amendment: On page 1, line 6, strike "Any" and, on page 2, strike out lines 1 through 3, inclusive. 4. Bill does not apply to pending litigation It should be noted that the provisions of this bill apply to any lease or rental agreement that is first effective on or after January 1, 2013. This language applying the bill prospectively ensures that the bill does not impact pending litigation by changing the law that applies to the above-mentioned litigation. It should also be noted that the author maintains that existing law is "ambiguous, if not silent," thus, the provisions of this bill should not be construed to imply that the prior practice of requiring only online payment was clearly permitted by state law. Support : American Federation of State, County and Municipal Employees (AFSCME), AFL-CIO; BASTA, Inc.; California Apartment Association (CAA); City of Santa Monica; City of West Hollywood (if Amended); Santa Monicans for Renters' Rights Opposition : None Known HISTORY Source : Western Center on Law & Poverty Related Pending Legislation : None Known Prior Legislation : SB 115 (Torlakson, Ch. 76, Stats. 2004) See Background; Comment 3. SB 1055 (Lieu) Page 7 of ? **************