BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                            



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                                    THIRD READING


          Bill No:  AB 369
          Author:   Pan (D)
          Amended:  2/18/14 in Senate
          Vote:     27 - Urgency

           
           SENATE HEALTH COMMITTEE  :  7-0, 2/12/14
          AYES:  Hernandez, Beall, De León, DeSaulnier, Evans, Monning,  
            Wolk
          NO VOTE RECORDED:  Anderson, Nielsen

           SENATE APPROPRIATIONS COMMITTEE  :  5-0, 2/24/14
          AYES:  De León, Gaines, Hill, Lara, Steinberg
          NO VOTE RECORDED:  Walters, Padilla

           ASSEMBLY FLOOR  :  78-0, 1/30/14 - See last page for vote


           SUBJECT  :    Continuity of care

          SOURCE  :     Health Access California


           DIGEST  :    This bill allows, under certain circumstances, a new  
          health plan enrollee or insured to complete treatment from a  
          non-participating health care provider if the individual health  
          plan contract or insurance policy was terminated between  
          December 1, 2013, and March 31, 2014, and the individual was  
          receiving services from the non-participating provider for a  
          specified condition on the effective date of new coverage.  

           ANALYSIS  :    Existing law:

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           1. Establishes the Department of Insurance (CDI) to regulate  
             health insurers and the Department of Managed Health Care  
             (DMHC) to regulate health plans.  

           2. Requires health plans and health insurers to cover the  
             completion of covered services by a terminated provider, if  
             requested by an enrollee or insured for the treatment of  
             certain conditions, and if the provider and plan agree on  
             terms and reimbursement, as specified.  Requires health plans  
             to cover the completion of covered services by  
             non-participating providers for new enrollees under similar  
             circumstances.  

           3. Establishes the following conditions as eligible for  
             completion of services:

             A.   An acute condition, as specified;

             B.   A serious chronic condition, as specified;

             C.   The three trimesters of pregnancy and the immediate  
               postpartum period;

             D.   A terminal illness, as specified;

             E.   The care of a newborn child between birth and age 36  
               months; or

             F.   Performance of a surgery or other procedure that has  
               been recommended and documented by the provider to occur  
               within 180 days of the contract's termination date or  
               within 180 days of the effective date of coverage for a  
               newly covered enrollee. 

           1. Permits a health plan or health insurer to require the  
             terminated provider (or non-participating provider in the  
             case of a health plan) to agree in writing to be subject to  
             certain contract terms and conditions including, but not  
             limited to, credentialing, hospital privileging, utilization  
             review, peer review, and quality assurance requirements, as  
             specified.  

           2. Compensates, unless otherwise agreed to by the provider and  
             the health plan, the services at rates and methods similar to  

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             those used by the plan or provider group for currently  
             contracting providers who are not capitated and who are  
             practicing in the same or similar geographic area.  

           3. Requires, unless otherwise agreed to by the terminated  
             provider and the health insurer or provider group, the  
             agreement to be construed to require a rate and method of  
             payment that are the same as the rate and method of payment  
             for the same services while under contract with the insurer  
             at the time of termination.  

           4. Requires the payment of copayments, deductibles, or other  
             cost-sharing by the insured during the period of completion  
             of services with a terminated provider to be the same  
             copayments, deductibles, or other cost-sharing components  
             that would be paid by the insured when receiving care from a  
             provider currently contracting with the insurer.  

           5. Requires a health insurer to provide a notice as to the  
             process by which an insured may request completion of covered  
             services in any insurer evidence of coverage and disclosure  
             form issued after March 31, 2004.  

           6. Defines, for health insurers, "terminated provider" as a  
             provider whose contract to provide services to insureds is  
             terminated or not renewed by the insurer or one of the  
             insurer's contracting provider groups.  A terminated provider  
             is not a provider who voluntarily leaves the insurer or  
             contracting provider group.

           7. States that these continuity of care laws do not:

             A.   Require a health plan or health insurer to cover  
               services or provide benefits that are not otherwise covered  
               under the terms and conditions of the contract; 

             B.   Apply to a newly covered health plan enrollee covered  
               under an individual subscriber agreement who is undergoing  
               a course of treatment on the effective date of coverage; or

             C.   Apply to a newly covered health plan enrollee who is  
               offered an out-of-network option or to a newly covered  
               enrollee who had the option to continue with his/her  
               previous health plan or provider and instead voluntarily  

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               chose to change health plans.

          This bill:

          1.Requires a health plan, at the request of a newly covered  
            enrollee under an individual contract, or a health insurer at  
            the request of a newly covered insured under an individual  
            insurance policy, to arrange for the completion of covered  
            services by a non-participating provider for one of the  
            conditions specified in existing law, if the newly covered  
            enrollee or insured meets both of the following:

             A.   Had coverage that was terminated between December 1,  
               2013, and 
               March 31, 2014, inclusive because the plan or insurer  
               ceased to provide or arrange health benefits or the plan or  
               insurer withdrew from the market; and,

             B.   At the time coverage became effective, the newly covered  
               enrollee or insured was receiving services from that  
               provider for one of the specified conditions.

          1.Applies the completion of covered services to services  
            rendered to the newly covered enrollee or insured on or after  
            the effective date of his/her new coverage.

          2.Authorizes a health insurer to require a non-participating  
            provider whose services are continued for a newly covered  
            insured to agree in writing to be subject to the same  
            contractual terms and conditions that are imposed upon  
            currently participating providers providing similar services  
            who are practicing in the same geographic area as the  
            non-participating provider, as specified.  If the  
            non-participating provider does not agree to comply or does  
            not comply with these contractual terms and conditions, the  
            insurer is not required to continue the provider's services.

          3.Requires, unless otherwise agreed upon by the  
            non-participating provider and the insurer, the services  
            rendered to be compensated at rates and methods of payment  
            similar to those used by the insurer for currently  
            participating providers providing similar services who are  
            practicing in the same or similar geographic areas as the  
            non-participating provider.  Neither the insurer nor the  

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            provider group is required to continue the services of a  
            non-participating provider if the provider does not accept  
            these payment rates.

          4.Requires the provider who agrees to provide services, as  
            specified, to accept the reimbursement as payment in full and  
            is prohibited from billing the insured for any amount in  
            excess of the reimbursement rate, with the exception of  
            copayments and deductibles, as specified.

          5.Clarifies that a provider's agreement to contractual terms and  
            conditions and acceptance of payment rates to provide the  
            completion of covered services to an insured, as specified,  
            will not be construed as an agreement to contractual terms and  
            conditions or acceptance of payment rates for any other  
            insureds or for any services other than covered services, as  
            specified, nor shall it be construed as agreement to any other  
            contract.
           
          Background
           
          On March 23, 2010, the federal Affordable Care Act (ACA) became  
          law.  Among many other provisions, the law makes statutory  
          changes affecting the regulation of and payment for certain  
          types of private health insurance.  Beginning in 2014,  
          individuals are required to maintain health insurance or pay a  
          penalty, with exceptions for financial hardship (if health  
          insurance premiums exceed 8% of household adjusted gross  
          income), religion, incarceration, and immigration status.  
          Several insurance market reforms are required, such as  
          prohibitions against health insurers imposing pre-existing  
          health condition exclusions.  

          Pursuant to the ACA, California has established Covered  
          California as a state-based exchange that is operating as an  
          independent government entity with a five-member Board of  
          Directors.  California has also enacted legislation to  
          incorporate most of the federal insurance market reforms into  
          state law, including a requirement that coverage issued,  
          amended, or renewed on or after January 1, 2014, be compliant  
          with ACA reforms, such as guaranteed issue, premium limits, and  
          use of a single risk pool for determining rates. 

          On May 7, 2013, Covered California adopted model contract  

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          requirements that require participating plans, also known as  
          Qualified Health Plans (QHPs), to terminate all of their non-ACA  
          compliant policies effective December 31, 2013.  In compliance  
          with this requirement, QHPs began sending out cancellation  
          letters to their enrollees and insureds in late September.   
          However, the Commissioner of CDI did not approve the termination  
          of policies of two companies under CDI's jurisdiction indicating  
          that the cancellations were not in compliance with notice  
          requirements of existing law.  For people insured by these  
          companies, cancellation periods were extended to allow for  
          adequate notice. As such these policy cancellations are  
          permitted to take place by February and March of 2014. 

          On November 14, 2013, President Obama announced and the federal  
          Center for Consumer Information and Insurance Oversight issued a  
          policy giving insurers the option to offer renewals to people in  
          non-ACA compliant plans who were enrolled on October 1, 2013.   
          However, implementation was deferred to states and is subject to  
          state law. 

          It is estimated that approximately 900,000 individuals could be  
          affected by these plan cancellations in California.  Half of  
          these individuals are estimated to be able to obtain more  
          affordable and comprehensive coverage with premium rate  
          reductions.   It is believed that 25% will be able to obtain  
          more comprehensive coverage at premium rates comparable to what  
          they would have paid for comprehensive coverage without the ACA.  


          Another 50,000 people will be losing access to their existing  
          plans due to insurance carriers withdrawing from California's  
          individual market.  Approximately 20,000 of those individuals  
          are expected to be eligible for federal subsidies. 

          In response to the November 2013 federal policy option to allow  
          for renewals of insurance coverage, Covered California's  
          governing board chose to maintain its policy to require the  
          cancellations (with the exception of the two CDI regulated  
          carriers) for a number of reasons including that the board made  
          a determination that for the vast majority of Californians ACA  
          coverage is better coverage.  A special consumer assistance unit  
          was established to help consumers through this transition.  An  
          unknown but likely small subset of the effected individuals will  
          be in the midst of treatment for a condition such as cancer or a  

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          scheduled surgery and may not be enrolled in a new ACA plan that  
          includes his/her existing provider.

           Related/Prior Legislation
           
          SB 780 (Jackson) establishes consumer notice requirements for  
          health insurance preferred provider organizations regulated by  
          CDI and additional consumer notice requirements for health plans  
          regulated by DMHC.  SB 780 requires preferred provider  
          organizations and DMHC-regulated health plans to allow enrollees  
          with authorized or scheduled services from a terminated  
          unassigned provider group or general acute care hospital to  
          receive those services at in network cost-sharing until  
          completion of the authorized or scheduled service for at least  
          60 days from date of the termination notice.  SB 780 is pending  
          in the Assembly.

          AB 1507 (Logue) allows an individual or small employer health  
          benefit plan in effect on October 1, 2013 to be renewed until  
          October 1, 2014, and continue to be in force until December 31,  
          2014.  AB 1507 is pending in the Assembly.

          AB 1180 (Pan, Chapter 441, Statutes of 2013) makes inoperative  
          several provisions in existing law that implement the health  
          insurance laws of the federal Health Insurance Portability and  
          Accountability Act of 1996 and additional provisions that  
          provide former employees rights to convert their group health  
          insurance coverage to individual market coverage without medical  
          underwriting.  Establishes notification requirements informing  
          individuals affected by AB 1180 of health insurance available in  
          2014. 

          SB X1 2 (Ed Hernandez, Chapter 2, Statutes 2013-14 First  
          Extraordinary Session) and AB X1 2 (Pan, Chapter 1, Statutes of  
          2013-14 First Extraordinary Session) conform California law to  
          the ACA as it relates to the ability to sell and purchase  
          individual health insurance by prohibiting preexisting condition  
          exclusions, establishing modified community rating, requiring  
          the guaranteed issue and renewal of health insurance, and ending  
          the practice of carriers conditioning health insurance on health  
          status, medical condition, claims experience, genetic  
          information, or other factors. 

          AB 1596 (Frommer, Chapter 164, Statutes of 2004) provides,  

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          regarding health plans arranging for the completion of covered  
          services by a terminated or non-participating provider, that the  
          duration of covered services for a terminal illness may exceed  
          12 months from the contract termination date or 12 months from  
          the effective date of coverage for a new employee.  Exempts a  
          health plan from arranging for the completion of covered  
          services by terminated or non-participating providers if the  
          newly covered enrollee is either offered an out-of-network  
          option or had the option to continue with a health plan or  
          provider and voluntarily chose to change health plans. 

          AB 1286 (Frommer, Chapter 591, Statutes of 2003) and SB 244  
          (Speier, Chapter 590, Statutes of 2003) require a health plan  
          and a provider to include in any written, printed, or electronic  
          communication to an enrollee a specific statement concerning  
          continuity of care rights.  These bills require that a health  
          care service plan submit a block transfer filing to DMHC at  
          least 75 days prior to the termination of its contract with a  
          provider group or a general acute care hospital,  provide 60  
          days' notice of the contract's termination to enrollees assigned  
          to the terminated provider, and specify the requirements for an  
          insurer to provide completion of covered services by a  
          terminated provider and for a plan to provide those services  
          either by a terminated provider or by a non-participating  
          provider to a newly covered enrollee. In addition, these bills  
          also require a plan and a health insurer to provide completion  
          of covered services for a surgery or procedure recommended and  
          documented by a provider under specified circumstances. 

          AB 1522 (Thomson) of 2001 would have required a provider  
          organization to continue to provide health care services to  
          patients for one year after its contract is not renewed with a  
          health care service plan or health insurer or be subject to  
          disciplinary action and fines.  AB 1522 was amended on the  
          Senate Floor to establish intent that enrollees receive  
          continuity of care. AB 1522 died in Conference Committee in  
          2002. 

          SB 103 (Speier) of 2001 would have required every health plan to  
          ensure the continuation of covered services to an enrollee by a  
          terminated provider, instead of existing law, which requires  
          every health plan to, at the request of the enrollee, arrange  
          for the continuation of covered services.  SB 103 was amended to  
          establish intent with regard to continuity of care. SB 103 died  

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          in Conference Committee in 2002. 

          SB 1129 (Sher, Chapter 180, Statutes of 1998) requires health  
          plans and disability insurers to provide continuity of care, at  
          the request of an enrollee, who is currently being treated for  
          an acute or serious condition or a pregnancy by a provider  
          terminated by the plan. 

          AB 1152 (Bordonaro, Chapter 504, Statutes of 1995) requires  
          health care plan contracts, certain group disability insurance  
          policies, and certain non-profit hospital service plan contracts  
          to file a policy with CDI or the Department of Corporations  
          (predecessor to DMHC) describing coverage for new subscribers,  
          enrollees, or insureds receiving services during a current  
          episode of care from a non-contracting provider.  AB 1152 also  
          requires that this policy be provided to enrollees, subscribers,  
          or insureds on request, as well as to all new enrollees,  
          insureds, or subscribers, except those who are not eligible. 

           FISCAL EFFECT  :    Appropriation:  No   Fiscal Com.:  Yes    
          Local:  Yes

          According to the Senate Appropriations Committee:

           One-time costs of about $120,000 in 2013-14 and $110,000 in  
            2014-15 to the Department of Insurance for enforcement and  
            consumer assistance (Insurance Fund).

           One-time costs of about $15,000 in 2013-14 and $80,000 in  
            2014-15 to DMHC for enforcement and consumer assistance  
            (Managed Care Fund).

           No anticipated impact on the Medi-Cal program. Under current  
            law and practice, Medi-Cal managed care plans are already  
            required to provide continuity of care for new enrollees as  
            would be required under this bill.

           SUPPORT  :   (Verified  2/25/14)

          Health Access California (source) 
          American Cancer Society Cancer Action Network
          American Federation of State, County and Municipal Employees,  
          AFL-CIO
          Association of Northern California Oncologists

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          California Association of Physician Groups
          California Pan-Ethnic Health Network
          California Primary Care Association
          California School Employees Association
          Congress of California Seniors
          Consumers Union
          March of Dimes California Chapter
          SEIU California
          Western Center on Law and Poverty

           ARGUMENTS IN SUPPORT  :    Health Access California is the sponsor  
          of this bill to extend existing continuity of care protections  
          to individuals in canceled plans terminated before March 31,  
          2014.  The California Association of Physician Groups (CAPG)  
          supports this update to the continuity of care laws for the  
          specific purpose of ensuring that newly covered individuals in  
          the Covered California health benefit exchange will be  
          guaranteed the same rights to continuity of care that existing  
          managed care patients under employer-sponsored group health  
          plans have enjoyed for the past decade.  CAPG points out that  
          these enrollees face an involuntary disruption of their  
          patient-provider relationship.  The California School Employees  
          Association believes this bill is greatly needed and provides  
          continuity of care for the patients at their request, during  
          transition to new health care policies.  The Congress of  
          California Seniors supports this bill indicating that  
          disruptions in care because of policy transitions could cause  
          distress and a potential medical setback.

           ASSEMBLY FLOOR  :  78-0, 1/30/14
          AYES:  Achadjian, Alejo, Allen, Ammiano, Atkins, Bigelow, Bloom,  
            Bocanegra, Bonilla, Bonta, Bradford, Brown, Buchanan, Ian  
            Calderon, Campos, Chau, Chávez, Chesbro, Conway, Cooley,  
            Dababneh, Dahle, Daly, Dickinson, Donnelly, Eggman, Fong, Fox,  
            Frazier, Beth Gaines, Garcia, Gatto, Gomez, Gonzalez, Gordon,  
            Gorell, Gray, Grove, Hagman, Hall, Harkey, Roger Hernández,  
            Holden, Jones, Jones-Sawyer, Levine, Linder, Lowenthal,  
            Maienschein, Mansoor, Medina, Morrell, Mullin, Muratsuchi,  
            Nazarian, 
          Nestande, Olsen, Pan, Patterson, Perea, V. Manuel Pérez, Quirk,  
            Quirk-Silva, Rendon, Ridley-Thomas, Rodriguez, Salas, Skinner,  
            Stone, Ting, Wagner, Waldron, Weber, Wieckowski, Wilk,  
            Williams, Yamada, John A. Pérez
          NO VOTE RECORDED:  Logue, Melendez

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          JL:nl  2/25/14   Senate Floor Analyses 

                           SUPPORT/OPPOSITION:  SEE ABOVE

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