BILL ANALYSIS                                                                                                                                                                                                    Ó






                                  SENATE HUMAN
                               SERVICES COMMITTEE
                          Senator Leland Y. Yee, Chair


          BILL NO:       AB 477                                       
          A
          AUTHOR:        Chau                                         
          B
          VERSION:       May 6, 2013
          HEARING DATE:  June 11, 2013                                
          4
          FISCAL:        No                                           
          7
                                                                      
          7
                                                                     
          CONSULTANT:    Mareva Brown                                

                                        

                                     SUBJECT
                                         
              Elder and dependent adult abuse: mandated reporting

                                     SUMMARY  

          This bill would include notaries public in the definition  
          of mandated reporters of suspected financial abuse of an  
          elder or dependent adult and would require a notary public,  
          except as provided, to report known or suspected instances  
          of financial abuse of an elder or dependent adult if the  
          notary public has observed or has knowledge of suspected  
          financial abuse in connection with providing notary  
          services.

                                     ABSTRACT  

           Existing law  :

             1)   Establishes the Elder Abuse and Dependent Adult  
               Civil Protection Act to protect the state's elder and  
               dependent adults from abuse. Within the Act, declares  
               that infirm elderly persons and dependent adults are a  
               disadvantaged class, that cases of abuse of these  

                                                         Continued---




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               persons are seldom prosecuted as criminal matters and  
               that few civil cases are brought in connection with  
               this abuse due to problems of proof, court delays and  
               the lack of incentives to prosecute these suits. (WIC  
               15600 et seq.)


             2)   Defines as a mandated reporter any person who has  
               assumed full or intermittent responsibility for the  
               care or custody of an elder or dependent adult,  
               whether or not he or she receives compensation,  
               including administrators, supervisors and any licensed  
               staff of a public or private facility that provides  
               care or services for elder or dependent adults, or any  
               elder or dependent adult custodian, health  
               practitioner, clergy member or employee of a county  
               adult protective services agency or a local law  
               enforcement agency. (WIC 15630 (a))

             3)   Establishes that mandated reporters must report  
               physical abuse, abandonment, abduction, isolation,  
               financial abuse, or neglect, as specified (WIC 15630  
               (b)(1), and defined. (WIC 15610 et seq.)

             4)   Defines financial abuse of an elder or dependent as  
               occurring when a person or entity does any of the  
               following:

                  a.        Takes, secretes, appropriates, obtains,  
                    or retains real or personal property of an elder  
                    or dependent adult for a wrongful use or with  
                    intent to defraud, or both.
                  b.        Assists in taking, secreting,  
                    appropriating, obtaining, or retaining real or  
                    personal property of an elder or dependent adult  
                    for a wrongful use or with intent to defraud, or  
                    both.
                  c.        Takes, secretes, appropriates, obtains,  
                    or retains, or assists in taking, secreting,  
                    appropriating, obtaining, or retaining, real or  
                    personal property of an elder or dependent adult  
                    by undue influence, as defined in Section 1575 of  
                    the Civil Code. (WIC 15610.30)

             5)   Defines as mandated reporters all officers and  





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               employees of financial institutions to include:

                  a.        A depository institution, such as a bank  
                    or savings association, as defined in the Federal  
                    Deposit Insurance Act. (12 U.S.C. § 1813 (u)  
                    Section 3 (c))
                  b.        An institution-affiliated party, such as  
                    the director, officer, employee, or controlling  
                    stockholder, as defined in the Federal Deposit  
                    Insurance Act. (12 U.S.C. § 1813 (u) Section  
                    3(u))
                  c.        A federal or state credit union, as  
                    specified. (WIC 15630.1)

             6)   Requires any mandated reporter of suspected  
               financial abuse of an elder or dependent adult who has  
               direct contact with that adult or reviews or approves  
               that adult's financial documents, as specified, to  
               report known or suspected abuse immediately or as soon  
               as practicably possible, as specified. (WIC  
               15630.1(d)(1))

             7)   Establishes in the duties of attorneys practicing  
               in California the duty to maintain the confidence, and  
               at every peril to himself or herself, to preserve the  
               secrets, of his or her client, as specified. (BPC 6068  
               (e)(1)) 

           This bill  :

             1)   Clarifies that the reporting duties in existing  
               statute that relate to financial abuse involving an  
               elder or dependent adult apply solely to an officer or  
               employee of a financial institution.

             2)   Adds to the list of mandated reporters any notary  
               public who, in connection with providing notary  
               services, has observed or has knowledge of suspected  
               financial abuse of an elder or dependent adult and  
               subjects them to the same reporting requirements as  
               established for reporters within financial  
               institutions.

             3)   Clarifies that the responsibility of a notary  
               public who is also an officer or employee of a  





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               financial institution falls under the financial  
               institution reporting duties, and not under this  
               bill's notary public requirements.

             4)   Exempts the notary from mandated reporting if the  
               information to be reported is protected from  
               disclosure by the attorney-client privilege or the  
               notary public is subject to the duty of an attorney,  
               as defined under the attorney-client privilege  
               statute. 

                                  FISCAL IMPACT  

          This bill was not referred for analysis to the Assembly  
          Appropriations committee.

                            BACKGROUND AND DISCUSSION  

           Purpose of the bill
           
          Including notaries public in the category of professionals  
          who are mandated to report suspected financial abuse of  
          elders will provide an additional layer of protection for  
          elders and dependents who are being abused, according to  
          the author.


          The author notes that notaries public play a key role in  
          lending integrity to important transactions of commerce and  
          law through the verification of signatures and of legal  
          transactions. Their exposure to a wide array of legal  
          documents places them in a key position to recognize  
          potential instances of financial elder or dependent adult  
          abuse. Because notaries public have the opportunity to  
          review legal documents and to spot potential instances of  
          abuse, notaries public should be made mandated reporters of  
          suspected financial abuse of an elder or dependent adult in  
          the State of California, according to the author.


           Elder Financial Abuse
           
          The growing problem of elder financial abuse has become a  
          key concern in California and across the nation, as reports  
          of the numbers of seniors who have fallen victim to  





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          financial crimes grows.

          In November 2012, the U.S. General Accounting Office  
          reviewed policies in California and four other states in an  
          effort to recommend a national strategy to track and combat  
          financial abuse of seniors. The GAO noted that older adults  
          are especially vulnerable to exploitation because they tend  
          to possess more wealth than those who are younger  
          generally, because they have had a longer time to acquire  
          it. At the same time, the incidence of Alzheimer's disease  
          and other dementias that undermine judgment increases with  
          age. A senior's financial capacity-the capacity to manage  
          money and financial assets in ways that meet one's  
          needs-generally declines with age. 

          The report, which calls for a national strategy to address  
          the problem of elder financial abuse, goes on to say that  
          Adult Protective Services agencies and law enforcement are  
          at the forefront of preventing, detecting and responding to  
          cases of financial abuse but that financial institutions  
          have become key players in identifying potential cases of  
          abuse.<1>

          According to a 2007 brochure on elder financial abuse  
          published by the California Welfare Directors Association,  
          which represents California counties' Adult Protective  
          Services units, every 10 seconds a senior in California is  
          a victim of financial abuse yet just 1 in 100 incidents of  
          elder financial abuse is ever reported. The report said  
          that $4.8 billion in assets are at stake every year in  
          California. 


               Although there are cases of financial abuse  
               that are committed by strangers, door-to-door  
               salesmen, con artists, and the like, the vast  
               majority of cases involve a caregiver,  
               including family members. Using deception,  
               threats, intimidation, guilt, and other forms  
               of manipulation, these individuals take  
               property and other assets for their own use.  
               This close familial connection is one reason  
               -------------------
          <1> "ELDER JUSTICE: National Strategy Needed to Effectively  
          Combat Elder Financial Exploitation," US General Accounting  
          Office, November 2012, Page 7-9.




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               why financial abuse is often not reported.  
               Victims may be embarrassed, or afraid to report  
               the crime, fearing the family member will  
               retaliate and place them in a nursing home, or  
               worse yet, abandon them without the resources  
               or ability to care for themselves. Depression,  
               grief, guilt, and shame also contribute to the  
               under-reporting of this type of abuse.<2> 
                
           Mandated Reporting

           The Elder Abuse and Dependent Adult Civil Protection Act  
          (WIC 15600 et seq.) defines legal requirements for who is  
          required to report suspected incidents of abuse, and under  
          what circumstances. 

          Included in the list of mandated reporters are  
          administrators, supervisors, and any licensed staff of a  
          public or private facility that provides care or services  
          for elder or dependent adults, or any elder or dependent  
          adult care custodian, health practitioner, clergy member,  
          or employee of a county adult protective services agency or  
          a local law enforcement agency. It does not limit the  
          responsibility to paid caregivers, but defines as mandated  
          reporters any person who has assumed full or intermittent  
          responsibility for the care or custody of an elder or  
          dependent adult, whether or not he or she receives  
          compensation.

          The law requires that a report must be filed if any  
          mandated reporter, either through a professional capacity  
          or within their scope of employment, has observed, has  
          knowledge of or reasonably suspects that an incident  
          appears to be physical abuse, abandonment, abduction,  
          isolation, financial abuse, or neglect - or is told by an  
          elder or dependent adult that he or she has experienced  
          behavior constituting abuse. Mandated reporters have the  
          option of making a telephone call, or filing a report  
          online "immediately or as soon as practicably possible." 

          Additionally, financial crimes against elderly persons are  
          required to be reported when a mandated reporter who has  
          -------------------------
          <2> "Anna and Joe: The importance of Adult Protective  
          Services in the fight against elder financial abuse,"  
          California Welfare Directors Association, February 2007.




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          direct contact with the elder or dependent adult or who  
          reviews or approves the elder or dependent adult's  
          financial documents in order to provide financial services  
          observes, suspects or has knowledge of an incident that  
          reasonably appears to be financial abuse. If a mandated  
          reporter does not have direct contact with the elder or  
          dependent adult, this assessment may be based solely on the  
          information before him or her at the time of reviewing or  
          approving the document, record, or transaction in the case.  
          The criteria for suspecting financial abuse is defined as  
          when a mandated reporter observes or has knowledge of  
          behavior or unusual circumstances or transactions, or a  
          pattern of behavior or unusual circumstances or  
          transactions, that would lead an individual with like  
          training or experience, based on the same facts, to form a  
          reasonable belief that an elder or dependent adult is the  
          victim of financial abuse.

          California statute establishes a civil penalty not  
          exceeding $1,000 or if the failure to report is willful, a  
          civil penalty not exceeding $5,000, for failing to report  
          suspected financial abuse, and designates that the fine  
          shall be paid by the financial institution that is the  
          employer of the mandated reporter. 

           Reported incidents of financial abuse
           
          Since the Financial Elder Abuse Reporting Act of 2005 took  
          effect, reports of financial abuse from banking and  
          financial institutions has climbed steadily, from more than  
          6,663 reports of elder or dependent financial abuse in 2009  
          to nearly 10,000 reports in 2012, according to data  
          compiled and reported by California Department of Social  
          Services.

           Notaries Public
           
          According to the National Notary Association, there were  
          approximately 161,000 notaries registered with the  
          Secretary of State in California as of May 1, 2013. To  
          qualify as a notary, an individual must be at least 18  
          years old, be a legal California resident, complete a  
          course and pass a written exam approved by the Secretary of  
          State, and clear a background check. Duties of a Notary  
          Public in California may include administering oaths and  





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          affirmations, taking affidavits and depositions and  
          certifying copies of specified documents, among other  
          tasks.

           Related legislation
           
          AB 1525 (Allen) Chapter 632, Statutes of 2012, requires  
          specified money transmission licensees to provide each of  
          their agents with training materials on recognizing elder  
          or dependent adult financial abuse, and on the appropriate  
          response to suspected elder or dependent adult financial  
          abuse in a transaction.

          SB 33 (Simitian) Chapter 372, Statutes of 2011, deleted the  
          sunset date on mandated reporting of financial crimes  
          against elder and dependent adults.

          SB 718 (Vargas) Chapter 373, Statutes of 2011, authorize  
          mandated reporters to submit reports through a confidential  
          Internet reporting tool.
          AB 2105 (DeSaulnier 2007) would expand the category of  
          mandated reporters of suspected financial abuse to include  
          licensees and employees of licensees engaged in lending or  
          servicing activities, except for those employees involved  
          solely in administrative or clerical practices. The bill  
          also would require existing consumer protection courses to  
          include instruction in financial elder and dependent adult  
          abuse signs and reporting requirements. Vetoed by Governor.

           Arguments in Support

           Both the California Welfare Directors Association (CWDA)  
          and California Association for Health Services at Home  
          (CAHSAH) argue that notaries have unique vantage points on  
          critical financial transactions and should be included in  
          those mandated to report suspected financial abuse. 

          "Existing law mandates numerous healing professions to  
          report suspected elder abuse. The inclusion of public  
          notaries will help to identify elder financial abuse  
          because wills, trusts and other estate documents require  
          the utilization of the services of public notaries when  
          they are being completed. As the aging population continues  
          to grow, additional protections are necessary and should be  
          required in law for the protection of this population,"  





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          writes CAHSAH. 
           
          Arguments in Opposition
           
          The California Land Title Association (CTLA) and California  
          Escrow Association (CEA) write that the amount of time a  
          notary spends with an elderly or disabled client is  
          insufficient to thoroughly evaluate whether the specific  
          transaction could involve elder abuse.

          "While CTLE and CEA think the goals of this bill are  
          certainly laudable, we believe that creating liability for  
          title and escrow company personnel who are notaries is  
          unwarranted, poor public policy and assumes that the  
          exposure to the senior citizen is satisfactory to provide  
          them with all of the information necessary to evaluate the  
          signer's mental capacity and whether or not the transaction  
          is considered elder abuse," the two organizations wrote  
          jointly.

          The National Notary Association writes that instead of  
          requiring notaries to report suspected financial abuse,  
          there should be statute requiring any individual who is  
          signing a document to demonstrate "a basic mental awareness  
          at the time of notarization and to demonstrate he or she is  
          signing the document as his or her own act and deed apart  
          from coercion or duress."

                                     COMMENTS

           Sometimes a notary public may wear multiple hats. Thus, the  
          author's inclusion of the language 15630.1 (d) (2) section  
          (b), which clarifies that if a notary public is also  
          covered under existing statute mandating reporting for  
          financial officers or employees of a financial institution,  
          they are subject to the mandates in that section of law. 

          Section 15630.1 (d) (2) (c) similarly tries to clarify that  
          when a notary public is also an attorney, or is acting  
          under direction of an attorney, existing statute governing  
          attorney-client privilege takes precedence. The author's  
          office has heard from advocates who variously want to  
          include additional individuals in this exclusion or permit  
          no attorneys to be excluded. Should this bill be passed by  
          the Human Services Committee, staff recommends this  





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          language be clarified in the Judiciary Committee. 


                                   PRIOR VOTES  


          Assembly Floor           59 - 16
          Assembly Aging and Long Term Care:  6 - 1

                                    POSITIONS  

          Support:       California Senior Legislature (sponsor)
                         AARP California
                         AFSCME / AFL-CIO
                         California Association for Health Services  
                    at Home
                         California Commission on Aging
                         California Police Chiefs Association
                         California Welfare Directors Association
                         Consumer Attorneys of California
                         Consumer Federation of California
                         California Long Term Ombudsman Association
                         California State Long Term Ombudsman

                         1 individual

          Oppose:   California Escrow Association (via California  
          Advocates)
                         California Land Title Association
                         National Notary Association

                         28 individuals






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