BILL ANALYSIS                                                                                                                                                                                                    Ó






                        SENATE COMMITTEE ON VETERANS AFFAIRS
                              Senator Ben Hueso, Chair
                                               


          BILL NO:  AB 557                   HEARING DATE: 6/11/13
          AUTHOR:   Yamada
          VERSION:  As introduced
          FISCAL:   Yes
          VOTE:     Majority


                                        SUBJECT  
          
          Veterans' homes: accounting of charges.
           
           
                                      DESCRIPTION 
           
          Summary  :  Changes the required font size and adds informational  
          language to the quarterly cost-accounting statements provided to  
          residents of state veterans homes.  
          
          Existing law  :  

  1.   A member (resident) of a state veterans home is required to pay fees  
               and charges as determined by the California Department of  
               Veterans Affairs (CalVet).

2.   Requires the administrator of a state veterans home to provide each  
               member of the home with a quarterly statement or accounting  
               of all charges for the costs of care rendered to the member  
               in excess of the member fee. The quarterly statement or  
               accounting of charges must clearly indicate:

               a.     That the costs of care that may be incurred in  
                 excess of the member contribution fee.

               b.     That if the veteran is a resident of the home at the  
                 time of death, the home may disburse the veteran's moneys  
                 or personal property for payment of unreimbursed excess  
                 costs of care.

           This bill  :  

              1.   Requires that the quarterly statements of all charges  









               for the costs of care rendered to the member in excess of  
               the member fee include language that if the veteran is a  
               resident of the home at the time of death, the home may use  
               his or her money or personal property that is in possession  
               of the home or outside the home for payment of unreimbursed  
               costs of care.

             2.   Requires that the statements and notices relating to the  
               statements shall be in a font size and type that complies  
               with the standards of the Americans with Disabilities Act  
               of 1990.
                
                                       BACKGROUND  
          
          CalVet's Veterans Homes Division provides rehabilitative,  
          residential medical care and services in a homelike environment  
          for all veterans (and eligible veteran spouses) residing in the  
          State's six active veterans homes, which are located in  
          Yountville, Barstow, Chula Vista, Ventura, Lancaster, and West  
          Los Angeles. As of early 2013, more than 1,700 members resided  
          in these veterans homes. CalVet is scheduled to begin admitting  
          veterans in October 2013 at two new veterans homes located in  
          Fresno and Redding. 

          Funding for the annual operating expenses of the veterans homes  
          comes from the State's General Fund, and any revenues that the  
          Veterans Homes Division receives are subsequently remitted to  
          the General Fund. These sources of revenue include payments from  
          the United States Department of Veterans Affairs; reimbursements  
          from federal, state, or private insurance plans-including the  
          Medicare and Medi-Cal programs; and the fees that existing law  
          requires state home residents to pay fees in accordance with the  
          care they receive. The fees are determined by CalVet. There are  
          times when the residents' care exceeds the basic fee (e.g.  
          dental care, acute medical care, etc.).

          The department may recover costs from the veteran's estate for  
          payment of funeral expenses or any obligation owed to the home,  
          including the cost of any care rendered by the home in excess of  
          the fees paid by the veteran to the home. Any funds of the  
          deceased veteran representing the cost of care rendered by the  
          home in excess of the fees paid by the veteran to the home shall  
          
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          be paid into the Morale, Welfare, and Recreation Fund.  These  
          provisions apply only to veterans who became members of the home  
          on or after January 1, 1984.

           Notice upon admission

           Existing law also requires the administrator of each home,  
          whenever a veteran is admitted to a home, to provide the veteran  
          with written notice that the costs of care may be incurred in  
          excess of the member contribution fee. The notification must:

                 Include an explanation of circumstances under which the  
               member may incur costs that are in excess of the  
               contribution fee.

                 Specifically indicate that these excess costs of care  
               are costs in addition to, or above and beyond, the member  
               contribution fee.

                 Provide examples of "excess costs of care that are  
               frequently incurred by veterans."

                 Inform the member that he or she will receive a  
               quarterly accounting statement of the total excess costs of  
               care, but that the statement is provided for informational  
               purposes only.

                 Inform the veteran that, if he or she is a resident of  
               the home at the time of death, the home may disburse his or  
               her moneys or personal property for payment of unreimbursed  
               excess costs of care.

                 Include a statement advising the member to seek counsel  
               from a legal expert to protect his or her assets.

                 Include the terms and conditions upon which the member  
               fees and costs can be changed.

          The notification must require the signature of the veteran that  
          acknowledges that he or she has read and understands the  
          notification. It must be written in straightforward, plain  
          language, avoiding technical terms as much as possible, and  
          
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          using a coherent and easily readable style.


          A copy of the above notification, containing all required  
          information and titled in large font "NOTICE TO RESIDENTS," must  
          be conspicuously posted in each veterans home by the  
          administrator.

           Quarterly statement

           The home administrator also must provide each member with a  
          quarterly statement or accounting of all charges for the costs  
          of care rendered to the member in excess of the member fee, as  
          defined.  The statement must include:

                 A statement that the charges for the excess costs of  
               care are provided to the member for informational purposes  
               only.

                 A statement that, if the veteran is a resident of the  
               home at the time of death, the home may use his or her  
               money or personal property that is in possession of the  
               home for payment of unreimbursed excess costs of care.

                 A statement that advises the member to seek counsel from  
               a legal expert to protect his or her assets.

           Audit Report  

          In May 2013 the State Auditor released Audit Report 2012-119,  
          which examined CalVet's management of the veterans homes. The  
          report offered the following conclusions:

                 The department has not maximized its ability to generate  
               revenue for the care provided to its members. Between  
               fiscal years 2009-10 and 2011-12, CalVet generated revenues  
               to offset less than half of the cost to operate its  
               veterans homes. However, according to the chief financial  
               officer, before 2012 CalVet did not have policies and  
               procedures for consistently monitoring and increasing the  
               amount of revenue generated at the veterans homes. For  
               example:
          
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               o      CalVet headquarters did not have adequate controls  
                 in place to ensure that the veterans homes were  
                 consistently enrolling and monitoring the status of their  
                 members in maintaining coverage in all medical insurance  
                 and federal government-funded income programs for which  
                 the members were eligible.

               o      CalVet headquarters did not have a process to  
                 monitor whether eligible members were enrolled in private  
                 medical insurance plans or in the Medicare and Medi-Cal  
                 programs.

                 State laws and CalVet policies also limit the  
               department's ability to recover the full cost of providing  
               care to members of veterans homes while they are living at  
               a home and from using funds collected from members' estates  
               after they pass away to offset the costs of their care.

               o      Under state law, CalVet can use only a member's  
                 annual income in determining the member's fee that CalVet  
                 may charge; it is not allowed to consider a member's  
                 assets other than income-which may include personal or  
                 real property, stocks and bonds, and automobiles-in the  
                 calculation.

               o      In addition, state law limits the total fees members  
                 pay to a certain percentage of their annual income,  
                 depending on the level of care he or she receives. For  
                 example, according to state law, members at the  
                 domiciliary level of care may be charged no more than  
                 47.5 percent of their annual income for member fees,  
                 while members in skilled nursing care may be charged no  
                 more than 70 percent of their annual income. Therefore,  
                 most members pay only a portion of their actual costs of  
                 care while living at the veterans home. Because CalVet  
                 offsets less than half of its annual operating  
                 expenditures for the veterans homes with funds from  
                 existing revenue sources, it should analyze its  
                 cost-recovery models, including an evaluation of the  
                 state laws that limit the amount of revenue CalVet can  
                 collect for the care it provides to its members at the  
          
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                 homes. We believe such an analysis would provide CalVet  
                 with useful information that could help it determine how  
                 best to offset the costs charged to the General Fund for  
                 providing care to members. 


                                        COMMENT  
          
           Committee staff comments  :

          When residents are admitted to a home, they are given a notice  
          substantially similar to the one contemplated in this bill.  The  
          notice is also permanently posted in the home. However, most of  
          the residents of the home are elderly and/or disabled and might  
          benefit from additional reminders located on their quarterly  
          statements. The additional cost of adding the advisory language  
          to the bill, while outside the scope of this committee's  
          analysis, seems likely to be relatively small and the language  
          might bring some peace of mind and/or avoid surprises for the  
          residents. It will also give residents more opportunities to  
          plan the disposition of their assets should they wish to do so.




           Related Legislation  :

            AB 1823 (Yamada, Ch. 158, Stats. 2012  )
           Requires that routine quarterly financial statements provided  
           to residents of California's six Veteran Homes also include  
           clearly written information about any prospective charges that  
           would be due at the time of the veteran's death, consistent  
           with the terms agreed to upon admission to the Veterans Home.  

            SB 950 (Wiggins, Ch. 509, Stats. 2010  )
           This bill requires (1) the written notice to veterans to also  
           include the terms and conditions upon which the member fees and  
           costs can be changed, and (2) a signature from the veteran to  
           acknowledge that he or she has read and understands the notice.

            SB 1281 (Haynes, Ch. 466, Stats. 2002  )
           Requires a Veteran Home administrator to provide a quarterly  
          
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           statement showing the costs of care, as well as written notice,  
           upon admission to a California veterans' home, of costs that  
           may be incurred by the veteran.


                                       POSITIONS  
          
          Sponsor:  Author.

          Support:  None received.

          Oppose:   None received.
          
          Analysis by: Wade Cooper Teasdale




























          
          AB 557 (Yamada)                                             7