BILL NUMBER: AB 617 AMENDED
BILL TEXT
AMENDED IN ASSEMBLY APRIL 15, 2013
AMENDED IN ASSEMBLY MARCH 19, 2013
INTRODUCED BY Assembly Member Nazarian
FEBRUARY 20, 2013
An act to amend Section 100501 of, and to add Sections 100506.1,
100506.2, 100506.3, 100506.4, and 100506.5 to, the Government Code,
relating to health care coverage.
LEGISLATIVE COUNSEL'S DIGEST
AB 617, as amended, Nazarian. California Health Benefit Exchange:
appeals.
Existing federal law, the federal Patient Protection and
Affordable Care Act (PPACA), enacts various health care coverage
market reforms that take effect January 1, 2014. PPACA also requires
each state to, by January 1, 2014, establish an American Health
Benefit Exchange that facilitates the purchase of qualified health
plans by qualified individuals and qualified small employers, as
specified. Existing law establishes the California Health Benefit
Exchange (Exchange) to implement the federal law. Existing law also
requires the Exchange board to establish an appeals process for
prospective and current enrollees of the Exchange that complies with
all requirements of the federal act concerning the role of a state
Exchange in facilitating federal appeals of Exchange-related
determinations.
This bill would require the Exchange board to contract with the
State Department of Social Services to serve as the Exchange appeals
entity designated to hear appeals of eligibility determination or
redetermination for persons in the individual market. The bill would
establish an appeals process for initial eligibility or
enrollment determinations and redetermination, including an
informal resolution process, as specified, establishing procedures
and timelines for hearings with the appeals entity, and notice
provisions. The bill would also establish continuing eligibility for
individuals during the appeals process.
Vote: majority. Appropriation: no. Fiscal committee: yes.
State-mandated local program: no.
THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS:
SECTION 1. Section 100501 of the Government Code is amended to
read:
100501. For purposes of this title, the following definitions
shall apply:
(a) "Board" means the board described in subdivision (a) of
Section 100500.
(b) "Carrier" means either a private health insurer holding a
valid outstanding certificate of authority from the Insurance
Commissioner or a health care service plan, as defined under
subdivision (f) of Section 1345 of the Health and Safety Code,
licensed by the Department of Managed Health Care.
(c) "Exchange" means the California Health Benefit Exchange
established by Section 100500.
(d) "Federal act" means the federal Patient Protection and
Affordable Care Act (Public Law 111-148), as amended by the federal
Health Care and Education Reconciliation Act of 2010 (Public Law
111-152), and any amendments to, or regulations or guidance issued
under, those acts.
(e) "Fund" means the California Health Trust Fund established by
Section 100520.
(f) "Health plan" and "qualified health plan" have the same
meanings as those terms are defined in Section 1301 of the federal
act.
(g) "MRMIB" means the Managed Risk Medical Insurance Board,
established by Sections 12710 and 12710.1 of the Insurance Code.
(g)
(h) "SHOP Program" means the Small Business Health
Options Program established by subdivision (m) of Section 100502.
(h)
(i) "State health subsidy program" means a program
described in Section 1413(e) of the federal act.
(i)
(j) "Supplemental coverage" means coverage through a
specialized health care service plan contract, as defined in
subdivision (o) of Section 1345 of the Health and Safety Code, or a
specialized health insurance policy, as defined in Section 106 of the
Insurance Code.
SEC. 2. Section 100506.1 is added to the Government Code, to read:
100506.1. An applicant or enrollee has the right to appeal any of
the following:
(a) An Any action or inaction
related to the individual's eligibility for or enrollment in
a state health subsidy program, or for advance payment of
premium tax credits and cost-sharing reductions, or the
amount of the advance payment of the premium tax credit and level of
cost sharing, or eligibility for affordable plan options.
(b) An eligibility determination for an exemption from the
individual responsibility penalty pursuant to Section 1311(d)(4)(H)
of the federal act.
(c) A failure to provide timely notice of an eligibility
determination or redetermination or an enrollment determination
.
SEC. 3. Section 100506.2 is added to the Government Code, to read:
100506.2. (a) The entity making a an
eligibility or enrollment determination of eligibility
described in Section 100506.1 shall provide notice of the
appeals process at the time of application and determination
at the time of eligibility or enrollment
determination .
(b) The entity making a an eligibility or
enrollment determination of eligibility
described in Section 100506.1 shall also issue a combined eligibility
notice, as defined by Section 435.4 of Title 42 of the Code of
Federal Regulations, that Regulations. The
combined eligibility notice shall contain all of the following:
(1) Information about each state health subsidy program for which
an individual or multiple family members of a household have been
determined to be eligible or ineligible and the effective date of
eligibility and enrollment.
(2) Information regarding all of the bases of
eligibility for non-Modified Adjusted Gross Income (MAGI) Medi-Cal
and the benefits and services afforded to individuals eligible on
those bases, sufficient to enable the individual to make an informed
choice as to whether to appeal the eligibility
determination or the date of enrollment .
(3) An explanation that the applicant or enrollee may appeal
an any action or inaction related to an
individual's eligibility for or enrollment in a state
health subsidy program with which the applicant or enrollee is
dissatisfied by requesting a state fair hearing consistent
with Section 100506.4 and the provisions of Chapter 7 (commencing
with Section 10950) of Part 2 of Division 9 of the Welfare and
Institutions Code.
(4) Information on the applicant or enrollee's right to represent
himself or herself or to be represented by legal counsel or an
authorized representative as provided in subdivision (f) of Section
100506.4.
(5) An explanation of the circumstances under which the applicant'
s or enrollee's eligibility may shall
be maintained or reinstated pending an appeal decision, pursuant to
Section 100506.5.
SEC. 4. Section 100506.3 is added to the Government Code, to read:
100506.3. The board shall enter into a contract with the State
Department of Social Services to serve as the Exchange appeals entity
designated to hear appeals of eligibility or enrollment
determination or redetermination for persons in the individual
market, pursuant to Section 100506 and Subpart F of Part 155 of Title
45 of the Code of Federal Regulations. Except as otherwise provided
in this title, the hearing process shall be governed by the Medi-Cal
hearing process established in Chapter 7 (commencing with Section
10950) of Part 2 of Division 9 of the Welfare and Institutions Code.
SEC. 5. Section 100506.4 is added to the Government Code, to read:
100506.4. (a) (1) Except as provided in paragraph (2), the State
Department of Social Services, acting as the appeals entity, shall
allow an applicant or enrollee to request an appeal within 90 days of
the date of the notice of an eligibility or enrollment
determination , unless there is good cause as provided in
Section 10951 of the Welfare and Institutions Code .
(2) The appeals entity shall establish and maintain a process for
an applicant or enrollee to request an expedited appeals process
where there is immediate need for health services because a standard
appeal could seriously jeopardize the appellant's life, health, or
the ability to attain, maintain, or regain maximum function. If an
expedited appeal is granted, the decision shall be issued within
three working days or as soon as is required by the appellant's
condition. If an expedited appeal is denied, the appeals entity shall
notify the appellant within two days by telephone or commonly
available electronic media, means,
to be followed in writing, of the denial of an expedited
appeal. If an expedited appeal is denied, the appeal shall be handled
through the standard appeal process.
(b) Appeal requests may be submitted to the appeals entity by
telephone, by mail, in person, through the Internet, through
other commonly available electronic means, or by facsimile.
(c) The staff of the Exchange may
Exchange, the county, or MRMIB shall assist the applicant or
enrollee in making the appeal request.
(d) (1) Upon receipt of an appeal, the appeals entity shall send
timely acknowledgment to the appellant that the appeal has been
received. The acknowledgment shall include information relating to
the appellant's eligibility for benefits while the appeal is pending,
an explanation that advance payments of the premium tax credit while
the appeal is pending are subject to reconciliation, an explanation
that the appellant may participate in informal resolution pursuant to
subdivision (g), and information regarding how to initiate informal
resolution.
(2) Upon receipt of an appeal request , the appeals
entity shall send, via secure electronic interface, timely
acknowledgment notice of the appeal to the
entity that made the determination of eligibility being
appealed Exchange and the county and, if related to
the Access for Infants and Mothers or the Healthy Families Program,
MRMIB .
(3) Upon receipt of the notice of appeal from the appeals entity,
the entity that made the determination of eligibility or
enrollment being appealed shall transmit, either as a hard copy
or electronically, the appellant's eligibility record
and enrollment records for use in the
adjudication of the appeal to the appeals entity.
(4) Upon receipt of an appeal that fails to meet the requirements
of this section, the appeals entity shall promptly and without undue
delay send written notice to the appellant that the appeal is not
accepted and the reason why. The appellant shall be given an
opportunity to cure, if possible, and the appeals entity shall accept
amended appeals that fulfill all the requirements for appeal,
including timeliness.
(e) A member of the board, employee of the Exchange, a county,
the Managed Risk Medical Insurance Board (MRMIB),
MRMIB, or the appeals entity shall not limit or interfere
with an applicant or enrollee's right to make an appeal or attempt to
direct the individual's decisions regarding the appeal.
(f) An applicant or enrollee may be represented by counsel or
designate an authorized representative to act on his or her behalf,
including, but not limited to, when making an appeal request and
participating in the informal resolution process provided in
subdivision (g).
(g) An applicant or enrollee who files an appeal shall have the
opportunity for informal resolution, prior to a hearing, that
conforms with all of the following:
(1) A representative of the Exchange, the county, or MRMIB shall
contact the appellant and offer to discuss the determination with the
appellant if he or she agrees.
(1)
(2) The appellant's right to a hearing shall be
preserved if the appellant is dissatisfied with the outcome of the
informal resolution process. The appellant or the authorized
representative may withdraw the hearing request voluntarily or may
agree to a conditional withdrawal that shall list the agreed-upon
conditions that the appellant and the Exchange, county, or MRMIB
shall meet.
(2)
(3) If the appeal advances to a hearing, the appellant
shall not be required to provide duplicative information or
documentation that he or she previously provided during the
application, redetermination, or informal resolution processes.
(3)
(4) The informal resolution process shall not delay the
timeline for a provision of a hearing.
(5) The informal resolution process is voluntary and neither an
appellant's participation nor nonparticipation in the informal
resolution process shall affect the right to a hearing under this
section.
(4)
(6) For eligibility or enrollment
determinations for state health subsidy programs based on modified
adjusted gross income (MAGI), the appellant may initiate the informal
resolution process with the entity that made the
eligibility determination, except that all of the following
shall apply:
(A) The Exchange shall conduct informal resolution involving
issues related only to the Exchange, including, but not limited to,
exemption from the individual responsibility penalty pursuant to
Section 1311(d)(4)(H) of the federal act, offers of affordable
employer coverage, special enrollment periods, and eligibility for
affordable plan options.
(B) Counties shall conduct informal resolution involving issues
related to non-MAGI Medi-Cal.
(C) MRMIB shall conduct informal resolution involving issues
related only to the Access for Infants and Mothers Program or the
Healthy Families Program.
(5)
(7) The staff involved in the informal resolution
process shall try to resolve the issue through a review of case
documents, in person or through electronic means as desired by
the appellant, and shall give the appellant the opportunity to
review case documents, verify the accuracy of submitted documents,
and submit updated information or provide further explanation of
previously submitted documents.
(6)
(8) The informal resolution process set forth by the
State Department of Health Care Service's
Social Services ' Manual of Policies and Procedures
Section 22-073 shall be used for the informal resolutions pursuant to
this subdivision.
(h) (1) A position statement, as required by Section 10952.5 of
the Welfare and Institutions Code, shall be electronically available
at least two working days before the hearing on the appeal.
(2) The appeals entity shall send written notice, electronically
or in hard copy, to the appellant of the date, time, and location of
the hearing no later than 15 days prior to the date of the hearing.
If the date, time, and location of the hearing are prohibitive of
participation by the appellant, the appeals entity shall make
reasonable efforts to set a reasonable, mutually convenient date,
time, and location. The notice shall include the right of the
appellant to request that the hearing be held via telephone or video
conference and include instructions for submitting the request on the
notice, by telephone or through other commonly available electronic
means.
(3) The format of the hearing may be telephonic, video
teleconference, or in person. shall be in person,
unless the appellant requests the hearing be held telephonically or
via video conference pursuant to paragraph (2).
(4) The hearing shall be an evidentiary hearing where the
appellant may present evidence, bring witnesses, establish all
relevant facts and circumstances, and question or refute any
testimony or evidence, including, but not limited to, the opportunity
to confront and cross-examine adverse witnesses, if any.
(5) The hearing shall be conducted by one or more impartial
officials who have not been directly involved in the eligibility
or enrollment determination or any prior appeal decision in
the same matter.
(6) The appellant shall have the opportunity to review his or her
appeal record , case file, and all documents to be used by
the appeals entity at the hearing, at a reasonable time before the
date of the hearing as well as during the hearing.
(7) Cases and evidence shall be reviewed de novo by the appeals
entity.
(i) Decisions shall be made within 90 days from the date the
appeal is filed , or as soon as administratively feasible,
and shall be based exclusively on the application of the
applicable laws and eligibility and enrollment
rules to the information used to make the eligibility or
enrollment decision, as well as any other information provided
by the appellant during the course of the appeal. The content of the
decision of appeal shall include a decision with a plain language
description of the effect of the decision on the appellant's
eligibility or enrollment , a summary of the facts
relevant to the appeal, an identification of the legal basis for the
decision, and the effective date of the decision, which may be
retroactive.
(j) Upon adjudication of the appeal, the appeals entity shall
transmit the decision of appeal to the entity that made the
eligibility or enrollment determination of eligibility
via a secure electronic interface.
(k) If an appellant disagrees with the decision of the appeals
entity, he or she may make an appeal request regarding issues
relating to the Exchange to the federal Health and Human Services
Agency within 30 days of the notice of decision through any of the
methods in subdivision (b).
(l) An appellant may also seek judicial review to the extent
provided by law. Appeal to the federal Department of Health and
Human Services is not a prerequisite for seeking judicial review.
(m) Nothing in this section, or in Sections 100506.1 and 100506.2,
shall limit or reduce an appellant's rights to notice, hearing, and
appeal under Medi-Cal, county indigent programs, or any other public
programs.
SEC. 6. Section 100506.5 is added to the Government Code, to read:
100506.5. For appeals of redeterminations
redetermination of Exchange advance premium tax credits or cost
-sharing reductions , upon receipt of notice from
the appeals entity that it has received an appeal, the entity that
made the redetermination shall continue to consider the applicant or
enrollee eligible for the same level of advance premium tax
credits or costing -sharing reductions
while the appeal is pending in accordance with the level of
eligibility immediately before the redetermination being appealed.