BILL ANALYSIS Ó AB 759 Page 1 Date of Hearing: April 30, 2013 ASSEMBLY COMMITTEE ON BUSINESS, PROFESSIONS AND CONSUMER PROTECTION Richard S. Gordon, Chair AB 759 (Daly) - As Amended: April 18, 2013 SUBJECT : Private patrol operators. SUMMARY : Revises all references to private patrol operators (PPOs) in state law to instead refer to private security contractors (PSCs), specifies what a security guard's distinctive uniform may include, and revises the requirements for a qualifying manager to a private security contractor. Specifically, this bill : 1)Revises all references in code to a PPO to instead refer to a PSC. 2)Modifies the requirements for a PSC's distinctive uniform to: a) Authorize a uniform to include military or police styles; and, b) Authorize an unarmed PSC or officer, director, partner, manager, or employee of a PSC to wear a business suit, blazer, or polo shirt displaying a company-issued photo identification designating the person's name, employing company, and employee number, in lieu of complying with existing badge and patch uniform requirements. 3)Requires a PSC's license to be posted on the Bureau of Investigative Services' (BSIS) Web site, which shall take effect upon posting. 4)Requires a qualifying manager for a PSC to comply with all of the following, in addition to existing requirements: a) Hold 2,080 hours of experience as a security guard, or an equivalent amount of military experience; b) Is currently registered as a security guard; c) Hold 2,080 hours of experience as a manager of a PSC; and, AB 759 Page 2 d) Cannot be employed as a qualified manager by more than five corporations or other business entities at the same time. 5)Makes a qualifying manager's examination results valid for up to seven years after his or her license expires, unless reauthorized by BSIS. 6)Redefines the following terms: a) "Security officer" to include, among other things, the terms "security guard," "patrolperson," "watchman," and "guard"; and, b) "Advertisement" to include, among other things, an Internet Web site or social media. 7)Defines "social media" to mean "an electronic service or account, or electronic content, including, but not limited to, videos, still photographs, blogs, video blogs, podcasts, instant and text messages, e-mail, online services or accounts, or Internet Web site profiles or locations." 8)Makes other technical and clarifying changes. EXISTING LAW : 1)Provides for the licensing and regulation of over 3,000 PPOs and 280,000 security guards by the BSIS under the Department of Consumer Affairs in administering the Private Investigator Act and the Proprietary Security Services Act (P.S.S. Act). (Business and Professions Code (BPC) Section 7570 et al.) 2)Prohibits a private patrol licensee or officer, director, partner, manager, or employee of a private patrol licensee from using or wearing a badge, except while engaged in guard or patrol work and wearing a distinctive uniform that includes: a) A patch on both shoulders that reads "private security" and includes the name of the employing private patrol company and a badge or cloth patch on the upper left breast of the uniform; and, AB 759 Page 3 b) All patches and badges worn on a distinctive uniform shall be of a standard design that is BSIS-approved and clearly visible. (BPC 7582.26) 3)Authorizes the BSIS to assess a $250 fine for each uniform violation. (BPC 7582.26) 4)Requires an applicant, or his or her manager, for a license as a PPO to have at least one year of experience as a patrolperson, guard or watchman, or the equivalent thereof as determined by BSIS. (BPC 7583.1) 5)Prohibits, except as otherwise provided by law, any person except a member of the United States (U.S.) Army, Navy, Air Force, or Marine Corps, to wear the uniform of, or a uniform similar to the uniform of the U.S. Army, Navy, Air Force, or Marine Corps. (10 United States Code Section 117) 6)Requires a qualifying manager for a PPO to demonstrate his or her qualification by a written or oral examination, or both, to BSIS, and make a satisfactory showing that he or she is qualified pursuant to the P.S.S. Act. (BPC 7582.22) 7)Requires every advertisement by a PPO soliciting or advertising business to contain his or her name, address, and license number. Defines "advertisement" to include any business card, stationery, brochure, flyer, circular, newsletter, fax form, printed or published paid advertisement in any media form, or telephone book listing. (BPC 7582.20) FISCAL EFFECT : Unknown COMMENTS : 1)Purpose of this bill . This bill would enact multiple changes to modernize state law relating to private patrol operators. Those updates include clarifying what a distinctive uniform may include, changing all code references to a PPO to instead refer to a PSC, posting licenses on the Internet, adding the Internet and social websites to existing advertising requirements, and specifying eligibility requirements for the qualifying managers of PSCs that demonstrate substantial security guard experience in managing a PSC. This bill is sponsored by the California Association of Licensed Security Agencies, Guards & Associates (CALSAGA). AB 759 Page 4 2)Author's statement . According to the author, "Under current [statute], the definition of a distinctive uniform is lacking and poses a challenge with regards to enforcement of provisions. Consequently, without a distinctive uniform for PSCs, unlicensed, unregulated individuals who may not pass the required background check, perform tasks which are specifically assigned to licensed security [guards]. This lack of [definition of] a distinct uniform for easy identification of security [guards] poses a direct danger to the public." 3)PPO eligibility . PPOs, or private patrol operator companies, employ security guards and dispatch them to protect persons or property from harm or theft. The PPO must be licensed by BSIS and complete criminal background checks with the California Department of Justice and the Federal Bureau of Investigation. An individual who wishes to hire security guard services cannot directly hire a security guard, but must contract with a PPO that employs the security guard. Security guards may carry firearms, tear gas, or batons only after completing training and receiving the respective BSIS-issued permit. There are over 3,000 PPOs and 280,000 security guards licensed in California. 4)Unscrupulous activity and distinctive uniforms . The sponsors contend that unscrupulous PPOs hire unlicensed individuals to work at horse races, sporting events, entertainment venues and other events to perform security guard activities like security screenings and crowd control - but pay those individuals less than licensed security guards. In an attempt to circumvent existing law, the unlicensed individuals performing security guard services will not wear the distinctive uniform that licensed security guards are required to wear. For example, BSIS has cited and fined PPOs for using unlicensed security guards who lack the badge and patch identification requirements required of licensed security guards, but instead intentionally wear business suits, blazers, or polo shirts to convey a sense of authority and security to consumers. Those PPOs then contest the fines by arguing that the unlicensed individuals were not wearing a "distinctive uniform" and therefore not performing security guard services. AB 759 Page 5 This unlicensed activity poses a safety issue for consumers, since unlicensed security guards have not passed a criminal background check and may not have training on how to address security situations. In addition, it creates an uneven playing field for licensed security guards who do comply with existing laws. This bill would clarify that distinctive uniforms may include business suits, blazers, or polo shirts to provide BSIS with greater enforcement power against unlicensed security guard activity. 5)When a license becomes valid . According to the sponsor, when BSIS issues a license, it simultaneously mails the license and posts it online. Under current law, BSIS licenses only become valid once an applicant physically receives his or her license in the mail. This bill would make BSIS licenses valid once they are posted online so that a licensee can begin working more quickly. 6)Qualifying managers . Current law allows for an individual who has passed a written or oral examination to become a qualifying manager for a PPO. According to the sponsor, this allows anyone with at least one year of security experience to open a security company, which could potentially endanger the public because that new operator would not have adequate experience and sufficient knowledge to responsibly operate a security company. Currently, qualified managers must have one year of experience (2,000 hours) as a patrolperson, guard, watchperson, or the equivalent. This bill increases the minimum eligibility requirements for qualifying managers by requiring them to hold at least 4,160 hours of combined experience as a security guard and manager of a PSC, hold a security guard license, and be limited in the number of entities he or she can serve as the qualifying manager for. In addition, this bill makes a qualified manager's licensing examination results valid for up to seven years after the license expires, to waive re-testing requirements for an individual who leaves the profession but wishes to return to the security industry as a qualified manager. 7)Updates to advertising requirements . Current law requires every advertisement by a PPO soliciting or advertising business to contain his or her name, address, and license number. This bill expands the definition of an AB 759 Page 6 "advertisement" to include social media and Internet Web sites, and requires PPOs advertising online to post their PPO license number so that consumers can verify a PPO's license status through BSIS's online license database. 8)Suggested committee amendments . The author may wish to consider the following amendments to assist in the implementation of the provisions relating to a distinctive uniform and the issuance of new PSC licenses. On page 17, line 27, strike "military or" and on page 17, line 28, after "styles" insert ", in accordance with Penal Code Section 538d." On page 18, line 3, after "requirements." insert "The bureau may promulgate regulations to further clarify and define what constitutes a distinctive uniform for purposes of this section." 9)Arguments in support . According to the sponsor, CALSAGA, "AB 759 will modernize the P.S.S. Act contained in the BPC? In the past ten years, both contract and proprietary private security operations have made great strides in professionalizing the industry and raising standards at all levels. This has resulted in current statutes having outdated terminology and vagueness caused by lack of definitions. Additionally, some provisions need to be added due to changes in the industry. For example, the lack of definition in current law for a distinctive uniform results in a challenge in enforcing its provisions, resulting in the public being unable to quickly identify the wearer as a licensed security [guard]. "As a further example, the terminology in current law [referring to a] watchmen, guard or PPO, do not adequately represent the duties and responsibilities of these services in today's world. The amended titles will more clearly identify roles to the public. REGISTERED SUPPORT / OPPOSITION : Support California Association of Licensed Security Agencies, Guards and Associates (sponsor) AB 759 Page 7 Opposition None on file. Analysis Prepared by : Joanna Gin / B.,P. & C.P. / (916) 319-3301