BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                  AB 759
                                                                  Page  1

          Date of Hearing:   April 22, 2014

              ASSEMBLY COMMITTEE ON BUSINESS, PROFESSIONS AND CONSUMER  
                                     PROTECTION
                               Susan A. Bonilla, Chair
                     AB 759 (Daly) - As Amended:  March 28, 2014
           
          SUBJECT  :   Alarm companies.

           SUMMARY  :   Exempts licensed alarm company operators and agents  
          from locksmith license and registration requirements under  
          limited conditions, as specified. Specifically,  this bill  :  

          1)Exempts any person licensed, certified, or registered with the  
            Bureau of Security and Investigative Services (BSIS) under the  
            Alarm Company Act from locksmithing requirements, as  
            specified, if the duties of that person's position are  
            performed in combination with the installation, maintenance,  
            moving, repairing, replacing, servicing, or reconfiguration of  
            an alarm system, and limited to work on electronic locks or  
            access control devices that are controlled by an alarm system  
            control device, including the removal of existing hardware.

          2)Makes technical and conforming changes. 

          3)Declares that the bill is to take effect immediately as an  
            urgency statute.  

           EXISTING LAW  :

          1)Generally licenses and regulates locksmith companies and  
            locksmiths, repossession agencies and their employees, alarm  
            companies and employees, private investigators, proprietary  
            private security employers and officers, private patrol  
            operators and security guards, and alarm companies by the BSIS  
            within the Department of Consumer Affairs (DCA).  (Business  
            and Professions Code (BPC) Section 6980 et seq., 7500 et seq.)  
                 

          2)Licenses and regulates locksmiths and registers employees of  
            locksmiths under the locksmith law.  (BPC6980 et seq.)

          3)Defines "locksmith" to mean any person who, for any  
            consideration or compensation, engages in the business of  
            rekeying, installing, repairing, opening or modifying locks,  








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            or who originates keys for locks, including electronic cloning  
            of transponder keys and any other electronic programming of  
            automotive keys and electronic operating devices, such as key  
            fobs, door and ignition key devices, and successive electronic  
            and other high-security key technology, and does not include a  
            person whose activities are limited to making a duplicate key  
            from an existing key.  (BPC 6980 (j))

          4)Prohibits a person from engaging in the activities of a  
            locksmith unless he or she holds a valid locksmith license, is  
            registered under the locksmith law, or is exempt from the  
            provisions of the locksmith law.  (BPC 6980.10)

          5)Exempts from locksmith licensing requirements certain  
            individuals and practices, including tow truck operators,  
            retail services limited to rekeying and recombination of  
            locks, law enforcement officers, firefighters, emergency  
            medical personnel, and new motor vehicle dealers.  (BPC  
            6980.12)

          6)Further exempts from locksmith licensing requirements a person  
            registered with BSIS as an employee of a repossessor, if the  
            duties constituting locksmithing are ancillary to the primary  
            duties and functions of the person's position.  (BPC 6980.12  
            (e))

          7)Licenses and regulates alarm company operators and certifies  
            and registers employees of alarm companies, including alarm  
            agents, under the Alarm Company Act.  (BPC 7590 et seq.)

          8)Defines "alarm company operator" to mean any person who, for  
            any consideration, engages in business or accepts employment  
            to install, maintain, alter, sell, monitor, or service alarm  
            systems, or who responds to alarm systems, except for any  
            alarm agent, as specified.  (BPC 7590.2)

          9)Defines "alarm agent" to mean a person employed by an alarm  
            company operator whose duties include selling on premises,  
            altering, installing, maintaining, moving, repairing,  
            replacing, servicing, responding, or monitoring an alarm  
            system, or a person who manages or supervises a person  
            employed by an alarm company to perform any of those duties or  
            any person in training for any of those duties.  (BPC  
            7590.1(o))









                                                                  AB 759
                                                                  Page  3

           FISCAL EFFECT  :  Unknown  

           COMMENTS  :   

           1)Purpose of the bill  .  This bill exempts an alarm company  
            operator or employee from locksmith license requirements if  
            the locksmithing duties of that person are performed in  
            combination with the installation or maintenance of an alarm  
            system By authorizing alarm companies to install and maintain  
            locks that are part of an alarm system and for which they have  
            special expertise, the author aims to do away with the need  
            for dual licensure or the use of an outside professional to  
            install their own technology, which would in turn reduce the  
            cost of providing the service.  The bill is sponsored by ADT  
            Security Services.

           2)Author's statement  .  According to the author, "Currently,  
            [some] alarm companies are required by law to undergo two  
            background checks by the Bureau of Security and Investigative  
            Services (BSIS) as both alarm companies and as locksmiths.   
            Since some security systems allow the ability to remotely lock  
            and unlock doors, BSIS has determined that alarm companies  
            must obtain a secondary locksmith license to continue business  
            operations.

          "Current [statutes] relating to alarm companies [do] not reflect  
            the emerging home automation security market. Home automation  
            security systems include the ability to control locks, turn  
            off lights remotely, open and close window blinds, and adjust  
            room temperature. Installation and altering of locking  
            mechanisms is a major service component of these security  
            systems.  Whereas locksmiths must be licensed by the state,  
            certain professions such as tow truck operators and  
            re-possessors are not required to do so.  [This bill]  
            streamlines state law on locksmith licensing requirements, as  
            well as reflects technological advances in home security  
            systems, by exempting alarm companies from locksmith licensing  
            requirements if the management of locks is part of their  
            service models.  Recent Senate [amendments] further clarified  
            the conditions upon which an exemption would apply for alarm  
            companies." 

           3)Similar licensure requirements apply to locksmith and alarm  
            companies  .  A locksmith operates a business that installs,  
            repairs, opens or modifies locks, or that originates keys for  








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            locks.  An alarm company is a business that sells (at the  
            consumer's home or business), installs, monitors, maintains,  
            services, or responds to alarm systems or supervises such  
            actions.  Licensure requirements for both locksmiths and alarm  
            companies are nearly identical.  

          Applicants for both types of licensure must complete an  
            application that provides specified business information and  
            identifies who will manage the business on a day-to-day  
            business, and each individual applicant, partner, or corporate  
            officer must undergo a background check.  Locksmith and alarm  
            company employees must also register with BSIS and obtain  
            criminal background checks.  

          There are no education or examination requirements to obtain a  
            license as a locksmith company or an alarm company, or to  
            register as a locksmith or alarm company employee.  However,  
            alarm companies are required to have a qualified manager who  
            is in charge of the day-to-day business operations, and that  
            qualified manager is required to have at least two years of  
            alarm company experience and must pass an examination that  
            requires knowledge of alarm systems and alarm company laws. 

           4)Locks and alarm systems  .  Many alarm companies incorporate the  
            use of electronic surveillance systems that monitor door locks  
            and allow the alarm company or the owner to remotely lock and  
            unlock doors of a building.  Under existing law, only a  
            licensed locksmith can install and maintain such a system.   
            Therefore, in order for a licensed alarm company to install  
            door locking devices in an alarm system, the alarm company  
            must either obtain a locksmith license or employ or hire a  
            licensed locksmith.       

          SB 1077 (Price) (Chapter 291, Statutes of 2012) authorized alarm  
            companies to be organized and licensed by BSIS as a limited  
            liability company (LLC).  Initially, alarm companies licensed  
            as LLCs sought to become licensed as locksmiths.  However,  
            alarm companies licensed as LLCs may not be licensed as  
            locksmiths because the licensed locksmiths are not authorized  
            to organize as LLCs.  This bill seeks to address this issue by  
            exempting all alarm companies from locksmith license  
            requirements when they are installing and working on their own  
            locks.  

          In addition, since locksmith and alarm companies are both  








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            licensed and regulated by BSIS, the proponents of this bill  
            contend that requiring an alarm company to also be licensed as  
            a locksmith is unnecessary and duplicative, since both are  
            under the jurisdiction of BSIS and have similar licensure  
            requirements.

           5)Similar business conduct requirements apply to locksmith and  
            alarm companies  .  Both locksmith and alarm companies are,  
            among other things, required to be responsible for their  
            employees, prohibited from aiding or abetting an unlicensed  
            person in any activity for which a license is required, and  
            prohibited from willfully or deliberating disregarding any  
            building or safety laws.  In addition, both types of licensees  
            are prohibited from failing in any material respect to  
            complete an installation, whether of a lock or an alarm  
            system, and may be suspended for certain unlawful acts.  

          BSIS is authorized to take action against all licensees, and  
            required to gather evidence of all violations by unlicensed  
            persons and to furnish that evidence to prosecuting officers,  
            and to initiate and conduct investigations into business  
            operations if a licensee is not operating in accordance with  
            applicable laws or if there is a complaint.  BSIS is also  
            authorized to investigate relevant records of a licensee to  
            determine compliance with applicable laws.  

          While the locksmith law requires some verification of client  
            identification, these requirements only apply when a person  
            makes keys, and as a result, would not apply to the exemption  
            this bill seeks to create.  In addition, while locksmiths are  
            required to keep records when they knowingly and willfully  
            open a residence or commercial establishment by any method  
            involving an onsite inspection, this would also not apply to  
            the exemption this bill would create because doors with alarm  
            company locks would be opened remotely.  

          The most notable difference between locksmith law and the Alarm  
            Company Act is the difference in fines, which are up to  
            $10,000 under the locksmith law and up to $1,000, except as  
            specified, under the Alarm Company Act.  The $10,000 maximum  
            fine for locksmith law violations, including for unlicensed  
            activity, was created by AB 2592 (Ma) (Chapter 679, Statutes  
            of 2008), which increased the fine so that there would be a  
            strong disincentive for unlicensed activity.  Under this bill,  
            any person who engaged in any locksmithing activities beyond  








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            the limited exemption would be subject to those increased  
            fines.    

           6)Exempt activities under this bill  .  Some alarm companies like  
            ADT develop their own access control devices that are part of  
            an overall alarm system.  These are proprietary devices that  
            are only provided and installed in conjunction with their  
            alarm system security services, and "speak back" to the alarm  
            system over Wi-Fi.  These locks may be accessed remotely, but  
            also work with a key and can be manually overridden.  They are  
            made for use on various doors that are commonly found in  
            residences and small businesses, and according to the  
            sponsors, installing or replacing these locks is similar to a  
            consumer who replaces the lock on his or her front door with  
            one from a local home improvement store.  

          This bill would only authorize alarm companies to engage in  
            locksmithing activities that are performed in combination with  
            the installation or maintenance of an alarm system, and  
            limited to work on electronic locks or access control devices  
            that are controlled by an alarm system control device.  By  
            only authorizing those activities, the exemption does not  
            authorize general locksmithing practices.  All other  
            locksmithing activities, such as originating keys or rekeying  
            locks for those locks, or working on any other locks, would  
            not be exempt.  

          In addition, under the Contractors' State License Law, anyone  
            who contracts to perform work, which may include constructing,  
            altering, or repairing any part of a building or other  
            structure that is valued at $500 or more for labor and  
            materials must be licensed as a contractor, or be an employee  
            of a licensed contractor.  As a result, this exemption would  
            not authorize alarm companies to perform major modifications  
            to doors or locks which would require licensure as a  
            contractor.

           7)BSIS would maintain regulatory authority over these exempted  
            locksmithing activities  .  This bill would establish an  
            exemption to the locksmith licensing and regulation  
            requirements that would apply only to alarm companies that are  
            already licensed under BSIS.  As a result, exempt persons  
            would still be under the regulatory authority of BSIS.  By  
            including the locksmithing exemption in the Alarm Company Act,  
            BSIS could either take action against an alarm company for  








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            unlicensed activity under the locksmith provisions or take  
            action under the Alarm Company Act if an alarm company  
            violated those locksmithing provisions.

           8)Arguments in support  .  According to ADT, "Advances in  
            technology have allowed traditional alarm companies to expand  
            their system capabilities to include additional features.   
            Alarm companies can now offer customers the ability to receive  
            text and video alerts from their homes, view real time video,  
            remotely adjust and monitor the heating and air conditioning  
            systems for comfort or energy efficiency, and control lighting  
            and door locks as part of the overall alarm system.

          "Recently, it has come to our attention, and that of BSIS, that  
            alarm companies be licensed and background checked as both  
            alarm companies and as locksmiths due to the fact that some  
            security systems include the ability to remotely lock and  
            unlock doors.  This double-licensure is required despite the  
            fact that these locks are ancillary to the work alarm  
            companies perform.  Licensing requirements and other  
            regulations should be commensurate with the responsibilities  
            performed.  In this case, requiring alarm companies to also  
            hold locksmith licenses is duplicative and unnecessary.

          "[This bill] builds on an existing exemption within the  
            Locksmith law that was provided to the repossessor industry.   
            The door locks that are included in this exemption are as much  
            a part of the alarm system as all the components that make up  
            that system, and [the] recent amendments make it clear that  
            the exemption is only for locks that are part of an overall  
            alarm system.  Alarm companies will continue to be fully  
            licensed as Alarm Companies, but we do not believe that they  
            should need a second, duplicative license from the BSIS to  
            offer their products within the State of California."

           9)Arguments in opposition  .  According to the California  
            Locksmith's Association (CLA), "While the March 28 amendments  
            to AB 759 replace the 'ancillary exemption' provision, the new  
            paragraph would enable alarm companies to engage in  
            locksmithing that involves door hardware essential for the  
            protection of individuals, which CLA believes is best  
            preserved in the California Locksmith Act [Act]. There are  
            5,783 locksmiths registered under the Act. 

          "The AB 759 amendments include undefined terms that would enable  








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            alarm companies to provide locksmithing on residential and  
            commercial doors where the state codes mandate specific locks  
            on doors to preserve the ability to leave buildings without  
            delay or obstruction especially when there is a fire or  
            emergency. In these situations, a locksmithing license is  
            essential. The law must be specific to ensure public safety  
            and consumer protection. 

          "It is important to preserve the integrity of the Act in order  
            to protect consumers. Plans are being made to enhance the Act  
            to place our state at the forefront of consumer protection by  
            establishing proficiency requirements for all licensees. It is  
            critical that professional training requirements apply  
            across-the-board to those who are providing locksmith services  
            to consumers. AB 759 would accomplish the opposite by  
            providing an exemption for over 20,000 alarm technicians from  
            the Act."

           10)Previous legislation  .  SB 1077 (Price), Chapter 291, Statutes  
            of 2012, authorized a licensed alarm company to be organized  
            as an LLC until January 1, 2016, and authorized BSIS to cite  
            unlicensed alarm company operators.

           REGISTERED SUPPORT / OPPOSITION  :   

           Support 
           
          ADT Security Services (sponsor)
          California Alarm Association
          California Cable and Telecommunications Association  

           Opposition 
           
          California Locksmiths Association 
           
          Analysis Prepared by  :    Eunie Linden / B.,P. & C.P. / (916)  
          319-3301