BILL ANALYSIS Ó Senate Appropriations Committee Fiscal Summary Senator Kevin de León, Chair AB 935 (Frazier) - Driver's licenses: veteran designation. Amended: June 9, 2014 Policy Vote: T&H 10-0 (as proposed to be amended) Urgency: No Mandate: No Hearing Date: August 4, 2014 Consultant: Mark McKenzie This bill meets the criteria for referral to the Suspense File. Bill Summary: AB 935 would allow a person applying in-person for a driver's license or identification (ID) card on or after November 11, 2015 to request that the word "VETERAN" be printed on the face of the license or card, upon payment of an additional $5 fee and presentation of a specified verification form indicating proof of veteran status. Fiscal Impact: (reflects proposed amendments noted below) Estimated Department of Motor Vehicles (DMV) implementation costs of $1.05 million in 2014-15 and 2015-16, and ongoing costs of $775,392 in 2016-17, and $768,072 in 2017-18. (Motor Vehicle Account) DMV estimates revenue increases of up to $2.2 million annually, beginning in 2015-16, assuming approximately 150,000 veterans apply for the veteran designation in their normal renewal cycle, and 47,000 veterans apply for a duplicate license outside the normal cycle of renewal (Motor Vehicle Account). Revenues are expected to taper after several years. Minor costs to the Department of Veterans Affairs to develop the form that provides for verification of veterans status. (General) Unknown county veterans service office (CVSO) costs, beginning in 2015-16, to verify veteran status for an estimated 200,000 veterans annually for several years. CVSOs receive an annual General Fund allocation of $2.6 million. AB 935 (Frazier) Page 1 Background: Existing law requires a driver's license issued by DMV to state the qualified class of the license and contain a distinguishing license number, the expiration date, the full name, age, mailing address, brief description, and photograph of the licensee, and space for a signature. Driver's license applicants may also designate on the application whether they wish to register as an organ and tissue donor, and whether they have served in the U.S. Armed Forces and give consent to be contacted by the Department of Veterans Affairs regarding eligibility for state or federal veterans benefits. If a driver's license applicant wishes to be an organ and tissue donor, a pink "donor" dot will appear on his or her license. Active duty, reserve, and retired members of the U.S. Armed Forces carry military identification cards. The Department of Defense issues a Certificate of Release of Discharge From Active Duty (DD-214 form) to service members released from active duty. The DD 214 form is a letter-sized document containing personal information and serves as official proof of service and veteran status. Currently, 40 states offer a veteran designation on the driver's license, and several additional states are considering similar legislation. Some states require the DD-214 form, while others either require additional documentation or accept supplemental documentation. Some states offer the veteran driver's license free of charge. Proposed Law: AB 935 would require DMV to provide for a veteran designation on the face of a driver's license or ID card, commencing on November 11, 2015. Specifically, this bill would: Require an in-person application for a driver's license or ID card to allow an applicant to request the word "VETERAN" be printed on the card's face. Require the Department of Veterans Affairs, in consultation with DMV and the California Association of County Veteran Service Officers to develop a verification form to acknowledge confirmation of veteran status. Require a county veterans service office to verify the status of an applicant as a veteran, sign the verification form, and return it to the veteran. Require DMV to accept the signed verification form as proof of veteran status, and print the word "VETERAN" on the face of the applicant's driver's license or ID card AB 935 (Frazier) Page 2 upon payment of a specified fee and presentation of the verification form. Require DMV to charge a $5 fee to an applicant who requests the "VETERAN" designation. Authorize DMV to increase the fee to an amount up to $15 by regulation for its reasonable costs in processing and issuing requests for the "VETERAN" designation. Related Legislation: Three bills have been introduced in recent years that would have provided for some form of a veteran designation on the face of the driver's license and ID card. All of the following bills were held on the Suspense File in the Assembly Appropriations Committee: AB 1637 (Frazier), held under submission this year; AB 531(Frazier), held under submission last year; and AB 1725 (Lowenthal), held under submission in 2012. Staff Comments: In an effort to reduce the burden on DMV relative to previous legislation noted above, this bill requires the verification of veteran status to occur in county veterans service offices. This would have the added benefit of facilitating veterans' access to eligible federal, state, and local benefits. The bill is also intended to provide easier access to personal benefits and military discounts that may be offered to veterans by commercial businesses. Staff notes that this bill is expected to result in a substantial increase in traffic and workload in county veterans service offices. Costs to handle the verification of eligibility for an estimated 200,000 veterans are unknown. For illustrative purposes, if each transaction takes five minutes of staff time, this bill would result in an increase of approximately 9 personnel years of staff time each year. This would impose increased costs on counties, and could create General Fund cost pressures. DMV estimates initial costs of approximately $1.05 million to implement the provisions of AB 935, including one-time costs of about $675,000 prior to November 11, 2015 to make necessary programing changes, modify the vendor contract for driver's license production, train staff, and update forms. Staff notes that it is reasonable to assume that at least half of these costs would be incurred in 2014-15. Ongoing costs are projected to be $775,392 in 2016-17, and $768,072 in 2017-18. Nearly half of the projected initial costs and almost all of the ongoing costs are attributed to field office and call center staff time. AB 935 (Frazier) Page 3 These costs could vary depending on the actual numbers of applicants seeking a veteran designation, and will likely decline in future years as demand tapers. There are currently nearly 2 million veterans domiciled in California. DMV cost and revenue estimates are based on the assumption that about 197,000 veterans would apply for a veteran designation annually for several years. Of this amount, DMV estimates that approximately 47,000 veterans would seek a duplicate license outside the normal cycle of license renewal as a result of this bill. The bill requires each applicant for a veteran designation to pay a fee of $5, resulting in approximately $985,000 annually, and current law requires payment of a $27 fee for a duplicate license, which could generate an additional $1.27 million. DMV estimates the bill would generate about $2.2 million annually overall, beginning in 2015-16, which would likely decline in future years as demand tapers. Since a disproportionate share of revenues would come from fees associated with duplicate licenses, staff notes that DMV's revenue estimates are highly dependent upon the actual number of veterans who would be sufficiently motivated by the bill that they would apply for verification of veteran status through a CVSO and apply to DMV for a duplicate license outside the normal cycle of license renewal. Staff notes that DMV is currently engaged in a number of high priority programming projects, such as those related to federally mandated improvements to the Commercial Driver's License system, IT modernization efforts, and implementation of AB 60 (Alejo), Chap. 524/2013. Although AB 935's requirements would not be operative until November 11, 2015, the bill would have an impact on other priority programming projects. In addition, the bill would complicate the work of DMV, whose primary mission is the registration of vehicles and licensing of drivers. Proposed Author Amendments: This analysis reflects amendments proposed by RN 14 20118, which would do the following: Clarify that an application for veteran designation must occur in-person. Clarify that the form for verification of veteran status is a "verification form" rather than an "application form." Require the verification form to be developed by the Department of Veterans Affairs, in consultation with DMV AB 935 (Frazier) Page 4 and the California Association of County Veteran Service Officers. Change the fee from an amount up to $15, to a fee of $5, with authorization for DMV to increase the fee to as high as $15 through regulations.