BILL ANALYSIS Ó AB 974 Page 1 Date of Hearing: April 9, 2013 ASSEMBLY COMMITTEE ON HEALTH Richard Pan, Chair AB 974 (Hall) - As Introduced: February 22, 2013 SUBJECT : Patient transfer: non-medical reasons: notice to contact person or next of kin. SUMMARY : Establishes a requirement for hospitals seeking to transfer a person from one facility to another for nonmedical reasons to first ask for an emergency contact person who should be notified and informed about any proposed transfer. Specifically, this bill : 1)Requires hospitals to ask for an emergency contact person who should be notified of proposed transfers. 2)Requires hospitals to make a reasonable effort to ascertain the identity of the emergency contact person or the next of kin if the patient is unable to respond. 3)Requires hospitals to contact the emergency contact person and alert him or her about any proposed transfers of the patient. EXISTING LAW : 1)Requires in federal law, under provisions of the federal Emergency Medical Treatment and Active Labor Act (EMTALA), hospital emergency departments to provide emergency screening and stabilization services without regard to the patient's insurance status or ability to pay. EMTALA requires hospitals to maintain an on-call roster of specialists in a manner that best meets the needs of its patients. 2)Requires in state law, licensed hospitals which maintain and operate an emergency department, to provide emergency care and services to any person requesting emergency services or care, or for whom emergency services or care is requested, for any life-threatening or serious injury or illness, including a psychiatric emergency medical condition. 3)Prohibits in state law, hospitals from transferring any person needing emergency services or care for any nonmedical reason without all of the following conditions being met: AB 974 Page 2 a) The person is examined by a physician and surgeon as well as any necessary consultations prior to transfer; b) The person has been provided with adequate emergency services and care to ensure that the transfer will not cause a medical hazard to the person; c) A physician and surgeon at the transferring hospital has notified and obtained the consent to transfer by the a physician and surgeon at the receiving hospital and received confirmation ensuring that the patient meets the hospitals admission criteria relating to appropriate bed, personnel, and equipment needed to treat the patient; d) The transferring hospital provides for the appropriate personnel and equipment to effect the transfer; e) Pertinent medical records and copies of appropriate tests must be transferred with the patient; f) Records transferred with the person must include a "Transfer Summary" signed by the transferring physician and surgeon. This "Transfer Summary" includes at minimum: the person's name, address, sex, race, age, insurance status, and medical condition; the name and address of the transferring physician and surgeon or emergency department personnel authorizing the transfer; the time and date the person was first presented at the transferring hospital; the name of the physician and surgeon at the receiving hospital consenting to the transfer and the time and date of the consent; the time and date of the transfer; the reason for the transfer; and the declaration of the signor that the signor is assured, within reasonable medical probability, that the transfer creates no medical hazard to the patient. Neither the transferring physician and surgeon nor transferring hospital shall be required to duplicate, in the "Transfer Summary," information contained in medical records transferred with the person; and, g) The transfer must conform to additional regulations developed by the California Department of Public Health (DPH). 4)Prohibits in state law, health facilities from transferring or discharging patients for purposes of affecting a transfer from one hospital to another unless arrangements between facilities have been made in advance, and the person legally responsible for the patient has been notified or attempts over a 24-hour period have been made and a responsible person cannot be reached. Prohibits the transfer or discharge of patients in the case that the patient's physician deems that the transfer AB 974 Page 3 or discharge would create a medical hazard for the patient. 5)Requires a health plan that is contacted by a hospital, as specified to, within 30 minutes of the time the hospital makes the initial telephone call requesting information, either authorize post stabilization care or inform the hospital that it will arrange for the prompt transfer of the enrollee to another hospital. Requires a health plan that is contacted by a hospital to reimburse the hospital for post-stabilization care rendered to the enrollee if any of the following occurs: a) The health plan authorizes the hospital to provide post-stabilization care; b) The health plan does not respond to the hospital's initial contact or does not make a decision regarding whether to authorize post-stabilization care or to promptly transfer the enrollee within the specified timeframe; or, c) There is an unreasonable delay in the transfer of the enrollee, and the noncontracting physician and surgeon determines that the enrollee requires post-stabilization care. FISCAL EFFECT : This bill has not been analyzed yet by a fiscal committee. COMMENTS : 1)PURPOSE OF THIS BILL . According to the author, existing law does not regulate the procedure for alerting an emergency contact or next of kin of a patient's transfer between health facilities. The author asserts that this has resulted in a statewide patchwork of procedures that vary from one transfer agreement to another, which can lead to situations of confusion and fear among families whenever a patient is transferred and no emergency contact has been alerted. The author states that California hospitals that operate an emergency department are required to provide care to any person regardless of that patient's insurance status. However, once the patient has been stabilized and is no longer in immediate danger, he or she can be transferred from one hospital to another for nonmedical reasons. The author proposes that existing law be amended to require hospitals to obtain an emergency or next of kin contact and notify the contact prior to the patient's transfer. If the patient is not able to respond, the hospital must make a reasonable effort to identify an emergency contact or next of kin and AB 974 Page 4 alert them. Further, the author believes this additional requirement will bring uniformity to patient transfers between hospitals and provide patients and their loved ones vital information, comfort, and peace of mind 2)BACKGROUND . Title 22 of the Californian Code of Regulations states that a patient shall not be transferred to another health facility unless certain conditions are met, including that the patient or the person legally responsible for the patient has been notified, or attempts have been made over a 24 hour period prior to the transfer and the patient's responsible person cannot be reached. According to DPH, 1309 complaints related to "Admission, Transfer and Discharge Rights" were received between July 1, 2010 and June 30, 2012; however, only five of these complaints resulted in citations being issued for violation of admission, transfer, and discharge requirements. Upon review, none of these citations were related to the transfer of unconscious patients without informing emergency contacts or next of kin. 3)SUPPORT IF AMENDED . The California Chapter of the American College of Emergency Physicians (Cal/ACEP) states that this bill, as drafted, may have unintended consequences for Emergency Department patients. Cal/ACEP states that a requirement to actually make contact with an appointed contact person may result in delays of transfers and suggests that the language reflect that a "reasonable effort" to contact be made. Additionally, Cal/ACEP claims that the term "emergency contact person" may be taken to mean the person listed on a patient's record, which may not be the person the patient wants contacted. Cal/ACEP suggests the language is changed to reflect the patient's choice of whom and whether to contact an emergency contact or next of kin. 4)SUPPORT . Health Access California writes in support of this bill, that requiring hospitals to notify an emergency contact person before transferring a patient who has been stabilized is a simple measure of human dignity and beneficial for healthcare consumers. California Advocates for Nursing Home and Reform states that informing the next of kin or other emergency contact is essential for the health and safety of the elderly and people with disabilities. These groups are often given little information or no options about their transfers, and involving their next of kin or emergency AB 974 Page 5 contact will help them make an informed decision. 5)SUGGESTED AMENDMENTS . a) This bill requires hospitals to obtain an emergency contact person who should be notified prior to the patient's transfer. As suggested by Cal/ACEP, there may be unintended confusion regarding whether or not this individual is the contact that the patient wants notified. The author may wish to amend this bill to address this issue. b) As currently drafted, this bill may unintentionally delay or prevent transfers if there is difficulty in establishing contact with the listed contact person or next of kin. To address both of these issues, the author may wish to amend this bill as follows: i) Section 1317.2 (h) The patient is first asked if there is a preferredemergencycontact person who should be notified, and prior to the transfer, the hospital makes a reasonable attempt to contact that person and alert him or her about the proposed transfer. If the patient is not able to respond, the hospital shall make a reasonable effort to ascertain the identity of the emergency contact person or the next of kin and alert him or her about the transfer. REGISTERED SUPPORT / OPPOSITION : Support Alzheimer's Association Brotherhood Crusade California Advocates for Nursing Home Reform Consumer Attorneys of California Health Access California Opposition None on file. Analysis Prepared by : Hammad Khan / HEALTH / (916) 319-2097 AB 974 Page 6