BILL ANALYSIS                                                                                                                                                                                                    �



                                                                  AB 1169
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          CONCURRENCE IN SENATE AMENDMENTS
          AB 1169 (Daly)
          As Amended  August 28, 2013
          Majority vote
           
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          |ASSEMBLY:  |75-0 |(April 25,      |SENATE: |37-0 |(September 9,  |
          |           |     |2013)           |        |     |2013)          |
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           Original Committee Reference:    B. & F.

            SUMMARY  :  Provides, until January 1, 2017, that an escrow agent  
          rating service comply with portions of the Consumer Credit  
          Reporting Agencies Act (CCRAA).  Specifically,  this bill  :

          1)Defines an "escrow agent rating service" as a person or entity  
            that prepares a report for compensation, or in expectation of  
            compensation, for use by a creditor in evaluating the capacity  
            of an escrow agent to perform escrow services in connection  
            with an extension of credit.  An escrow agent rating service  
            does not include a creditor or an employee of a creditor  
            evaluating an escrow agent in connection with an extension of  
            credit by that creditor, or an entity for which a natural  
            person performs escrow services as an employee of an  
            independent contractor.

          2)Defines an "escrow agent" as a natural person described in  
            Financial Code (FIN) Section 17004 who performs escrow  
            services pursuant to the Escrow Law (FIN Chapter 1 of Division  
            6); a natural person performing escrow services for a title  
            insurer, as specified, or an underwritten title company  
            licensed pursuant to Insurance Code (INS) Article 3.7 of  
            Chapter 1 of Part 6 of Division 2; a natural person performing  
            escrow services for a controlled escrow company, as defined in  
            INS Section 12340.6; or a natural person licensed pursuant to  
            Business and Professions Code Division 4, who performs escrow  
            services in accordance with FIN Section 17006.  
          .
          3)Requires an escrow agent rating service to comply with and be  
            subject to all of the following portions of the CCRAA; all  
            code section references are to the Civil Code:

             a)   Section 1785.10 (a) (requirement to allow a consumer,  
               who presents proper identification, to visually inspect all  








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               files maintained by a credit reporting agency regarding  
               that consumer at the time of the consumer's request).

             b)   Section 1785.10 (b), limited to the obligation to inform  
               a consumer of his or her right to a decoded written version  
               of a file (requirement to inform a consumer of their right  
               to request a decoded written version of the file a consumer  
               reporting agency has on that consumer).

             c)   Section 1785.10 (d) (requirement that a consumer credit  
               reporting agency disclose the recipients of any consumer  
               credit report on the consumer that it furnishes for  
               employment purposes, within the two-year period preceding a  
               consumer's request for such information).

             d)   Section 1785.11 (a)(2) (requirement that a consumer  
               credit reporting agency furnish a consumer credit report  
               only in accordance with the written instructions of the  
               consumer to whom it relates).

             e)   Section 1785.13 (prohibition against including certain  
               types of adverse information [such as bankruptcies,  
               accounts sent to collection, records of arrest, etc.] that  
               exceed a certain age [seven years in some cases; 10 years  
               in other cases] in a consumer's credit report).

             f)   Section 1785.15 (a)(1) (requirement to allow a consumer  
               to request and receive either a decoded written version of  
               their file or a written copy of their file, including all  
               information in the file at the time of the request, with an  
               explanation of any code used).

             g)   Section 1785.16 (requirement to allow a consumer to  
               dispute the completeness or accuracy of any item of  
               information in his or her credit file, requirement of the  
               consumer credit reporting agency to reinvestigate  
               information that is disputed, requirement to allow a  
               consumer to include a note in his or her file disputing  
               certain information, and requirement for the consumer  
               credit reporting agency to include a consumer's note in any  
               consumer credit report it provides that includes  
               information being disputed by that consumer).

             h)   Section 1785.18 (requirement for consumer credit  
               reporting agencies to specify the source of any public  








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               records they include in their credit reports).

          4)Requires an escrow agent rating service to establish policies  
            and procedures reasonably intended to safeguard from theft or  
            misuse any personally identifiable information it obtains from  
            an escrow agent.

          5)Provides that an escrow agent rating service is a reseller of  
            credit information if it assembles and merges information  
            contained in the database(s) of a consumer credit reporting  
            agency.  Requires an escrow agent rating service that acts as  
            a reseller of credit information to comply with Civil Code  
            (CIV) Section 1785.22, which states both of the following:

             a)   No person may procure a consumer credit report for the  
               purpose of reselling it or any information contained in it  
               unless it discloses to the consumer credit reporting agency  
               that issues the report the identity of the ultimate end  
               user and each permissible purpose for which the report is  
               furnished to the end user.

             b)   A person that procures a consumer credit report for the  
               purpose of reselling the report or any information in the  
               report must establish and comply with reasonable procedures  
               designed to ensure that the report or information is resold  
               by the person only for a purpose for which the report may  
               legally be furnished.  

          6)Authorizes an escrow agent who suffers damages as a result of  
            the failure of an escrow agent rating service to comply with  
            the provisions of the bill to bring an action in a court of  
            competent jurisdiction in accordance with the provisions of  
            CIV Section 1785.31, which provides for all of the following:

             a)   In the case of a negligent violation:  actual damages,  
               including court costs, loss of wages, attorney's fees and  
               costs, and, when applicable, pain and suffering.

             b)   In the case of a willful violation: actual damages,  
               including court costs, loss of wages, attorney's fees and  
               costs, plus punitive damages between $100 and $5,000 per  
               violation, as the court deems proper, plus any other relief  
               the court deems proper.  

             c)   In the case of a class action alleging a willful  








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               violation:  punitive damages in an amount that the court  
               may allow, plus attorney's fees and costs.  

             d)   In the case of injunctive relief to compel compliance  
               with the bill:  court costs and attorney's fees.

          7)Provides that nothing in this bill shall be construed to  
            authorize a person, who was not otherwise legally authorized  
            to perform escrow services prior to the effective date of this  
            bill, to legally perform escrow services.

           The Senate amendments  delete the contents of the bill and  
          replace them with a new Civil Code chapter addressing escrow  
          agent rating services.  The subject matters of the Assembly  
          version and the current version are the same, however they  
          differ in how they address the underlying issue.  
           
          EXISTING LAW  :

          1)Regulates consumer credit reporting agencies via the CCRAA  
            (Civil Code, Section 1785.1 et seq.  All further references  
            are to the Civil Code.)

          2)Defines consumer credit report as any written, oral, or other  
            communication of any information by a consumer credit  
            reporting agency (CRA) bearing on a consumer's credit  
            worthiness, credit standing, or credit capacity, which is used  
            or is expected to be used, or collected in whole or in part,  
            for the purpose of serving as a factor in establishing the  
            consumer's eligibility for:  a) credit to be used primarily  
            for personal, family, or household purposes; b) employment  
            purposes; c) hiring of a dwelling unit, as defined in  
            subdivision (c) of Section 1940; or, d) other purposes  
            authorized in Section 1785.11.  (Section 1785.3)

          3)Requires that every CRA shall, upon request and proper  
            identification of any consumer, allow the consumer to visually  
            inspect all files maintained regarding that consumer at the  
            time of the request.   (Section 1785.10)

          4)Specifies the circumstances under which a CRA shall furnish a  
            consumer credit report.   (Section 1785.11)  

           FISCAL EFFECT  :  None
           








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          COMMENTS  :  On April 13, 2012, the Consumer Financial Protection  
          Bureau (CFPB) issued Bulletin 2012-03 (Bulletin) designed to  
          clarify provisions of the Dodd-Frank Wall Street Reform and  
          Consumer Protection Act (Dodd-Frank Act) relating to appropriate  
          third party vendor risk management by supervised banks and  
          nonbank entities.  In California these non-bank entities would  
          include mortgage lenders consumer finance lenders, credit  
          unions, warehouse lenders, and other entities licensed to  
          originate loans securing real property.

          The provision of the Dodd-Frank Act inspiring clarification in  
          Section 1002(26) concerning the definition of "service provider"  
          which is defined as "any person that provides a material service  
          to a covered person in connection with the offering or provision  
          of such covered person of a consumer financial product or  
          service."  The CFPB Bulletin acknowledges that supervised  
          entities may need to use the services of third party service  
          providers, but that such use, does not absolve the covered  
          entities from their responsibility for complying with federal  
          consumer protection laws.  Furthermore, CFPB urged supervised  
          banks and nonbanks to have effective procedures for managing the  
          risk of service provider relationships.  The Bulletin provides  
          several steps that could be taken to minimize risks, including,  
          but not limited to:

          1)Conducting thorough due diligence to verify that a service  
            provider understands and can comply with federal consumer  
            financial law;

          2)Request and review the service providers policies, procedures,  
            controls and training materials;

          3)Include in contracts with service providers clear compliance  
            expectations;

          4)Establish internal controls and ongoing monitoring; and,

          5)Taking prompt action to address any problems discovered from  
            the monitoring process.

          Subsequent to the release of the Bulletin a new type of entity  
          emerged to handle the due diligence review process.  Companies  
          describing themselves as risk management providers (RMPs)  
          emerged to provide a layer of protection for supervised entities  
          when they use third parties for settlement services such as  








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          escrow agents.   

          How do these RMPs work?  For a fee, a settlement provider, such  
          as an escrow agent, sign up to be included on a database managed  
          by the RMP that generates a low, medium or high risk index score  
          that is made available to lenders and others in the mortgage  
          industry.  Settlement service providers are told that they will  
          receive preference by lenders for the use of their services  
          because of the special vetting process.  The fee for each  
          settlement service provider is several hundred dollars per year  
          to maintain "accreditation."  A failure to maintain  
          "accreditation" could lead a provider to lose business from  
          lenders as these RMPs use information on settlement providers to  
          create lists of vetted agents that are made available to  
          supervised entities.  As one company advertises, "These lenders  
          and underwriters utilize the?list as their key source of closing  
          professionals?"  The implication here appears to be that either  
          through a bad review or no review at all, a settlement service  
          provider runs the risk of being pushed out of their industry.

          The reports done by RMPs are prepared using a combination of  
          public and private data, including credit reports, civil cases,  
          arrest records, bankruptcy, unlawful detainer actions and more.   


          On December 5, 2012, the Commissioner of the Department of  
          Corporations issued Commissioner's Bulletin No:  001-12.  The  
          Commissioner's Bulletin addressed the rise of concerns relating  
          to RMPs.  

          This bill attempts to address the issue of RMPs by ensuring that  
          these entities must comply with California's credit reporting  
          laws.  A major issue of concern raised by settlement service  
          providers is that the RMPs use credit information in addition to  
          other sources of information in order to evaluate the settlement  
          service provider for risk.  Among the Frequently Asked Questions  
          on the Web site of Secure Settlements is the following,  
          "Attorneys and settlement agents must pass a list of  
          credentialing criteria that covers everything from E&O [Errors  
          and Omissions] coverage, proven industry experience, valid  
          licensing and bonding where required, clean credit, criminal and  
          litigation backgrounds, trust account safety, and other  
          proprietary criteria."  Clearly this company is evaluating and  
          reviewing credit information and "other proprietary criteria."  









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           Analysis Prepared by  :    Mark Farouk / B. & F. / (916) 319-3081 


          FN:  
          0002381