BILL ANALYSIS                                                                                                                                                                                                    �



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          ASSEMBLY THIRD READING
          AB 1217 (Lowenthal)
          As Amended  May 7, 2013
          Majority vote 

           HUMAN SERVICES      4-2         APPROPRIATIONS      12-5        
           
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          |Ayes:|Stone, Ammiano, Ian       |Ayes:|Gatto, Bocanegra,         |
          |     |Calderon,                 |     |Bradford,                 |
          |     |Garcia                    |     |Ian Calderon, Campos,     |
          |     |                          |     |Eggman, Gomez, Hall,      |
          |     |                          |     |Ammiano, Pan, Quirk,      |
          |     |                          |     |Weber                     |
          |     |                          |     |                          |
          |-----+--------------------------+-----+--------------------------|
          |Nays:|Maienschein, Grove        |Nays:|Harkey, Bigelow,          |
          |     |                          |     |Donnelly, Linder, Wagner  |
          |     |                          |     |                          |
           ----------------------------------------------------------------- 
           SUMMARY  :  Enacts the Home Care Services Consumer Protection  
          (HCSC) Act of 2013.  Specifically,  this bill  :   

          1)States findings and declarations of the Legislature as to the  
            need to regulate the home care provider industry through the  
            establishment of a statewide registration and oversight  
            system.

          2)Establishes the Home Care Services Act of 2011, and requires  
            the Department of Social Services (DSS) to administer and  
            enforce the law.

          3)Requires, on or after July 1, 2014, non-exempted entities  
            providing home care services by a home care aide to obtain a  
            license pursuant to the Home Care Services Act of 2013 (HCSA),  
            and establishes civil penalties for violations of this  
            requirement.

          4)Allows DSS to adopt rules and regulations to implement the  
            act; to investigate Priority One and Two Complaints against  
            home care aides not employed by a home care organization  
            (HCO); establish procedures for the receipt, investigation and  
            resolution of complaints; maintain a registry on its Internet  
            Web site of all certified home care aides, containing limited  








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            information that includes their employers, their certification  
            status, and the status of disciplinary actions against them;  
            and, maintain a registry on its Internet Web site of all  
            licensed HCOs containing specified information.

          5)Requires background clearances of the owners of HCOs, as  
            described, and requires DSS to request subsequent arrest  
            notification service from the Department of Justice (DOJ).   
            Requires DOJ to charge a fee to cover costs related to this  
            bill.

          6)Authorizes DSS to deny a license if the background clearance  
            discloses a conviction for a felony or crime that is  
            substantially related to the qualifications, functions, or  
            duties of operating an HCO, and provides that the license  
            shall not be denied if, pursuant to applicable Penal Code  
            provisions, the applicant has obtained a certificate of  
            rehabilitation or the information or accusation against the  
            applicant has been dismissed. 

          7)Requires DSS, in determining whether or not to deny a license  
            based on a prior conviction, to consider specified factors  
            related to the nature and seriousness of the crime, its  
            relationship to the person's employment duties and  
            responsibilities, the person's post-conviction activities, the  
            time elapsed, the individual's compliance with conditions of  
            parole, probation, restitution or other sanctions, other  
            evidence of rehabilitation, employment history and employer  
            recommendations, and the circumstances surrounding the  
            commission of the offense demonstrating the unlikelihood of  
            repetition.

          8)Prohibits a public or private organization, except a county  
            providing IHSS services or other entity exempted from  
            licensing under the HCSA, from representing itself to be an  
            HCO, implying that it has a license to provide home care  
            services, referring to employee bonding in relation to such  
            services, or using the terms "health care organization," "home  
            care," "in-home care," or any combination of such terms in its  
            name, unless it is licensed pursuant to the HCSA. 

          9)Allows DSS to investigate complaints against an employment  
            agency if it fails to comply with the HCSA and levy civil  
            penalties of up to $900 per day per violation.








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          10)Requires HCOs, with respect to home care aides employed by  
            the organization, to consult the DSS registry before hiring  
            the individual, ensure that he or she meets the requirements  
            for home care aides specified in the act, evaluate home care  
            aides, as provided, and ensure that, when providing services,  
            home care aides have access to a supervisor at all times and  
            wear an identification badge.

          11)Requires HCOs to investigate complaints against a home care  
            aide made by a client or the client's family, and if the HCO  
            determines that the home care aide violated the HCSA, it shall  
            immediately notify DSS to take the appropriate action to  
            address the violation.

          12)Establishes requirements on HCOs to protect clients' rights,  
            as specified.

          13)Requires DSS to certify any person hired after January 1,  
            2014, as a home care aide to be within 90 days of the date of  
            hire and that any person referred by an employment agency who  
            provides assistance with activities of daily living be  
            certified prior to any referral.

          14)Establishes training requirements for home care aide  
            certification, including requiring home care aides to complete  
            five paid hours of DSS approved training on job-related  
            topics, training curricula that are developed with input from  
            consumer and worker representatives, require instruction by  
            qualified instructors, and are approved by DSS.

          15)Prohibits, beginning July 1, 2014, an HCO from hiring an  
            individual as a home care aide unless the individual completes  
            an interview and meets specified job requirements, and  
            requires the individual to provide proof of certification.

          16)Requires an applicant for employment as a home care aide to  
            consent to a background clearance, and prohibits a home care  
            aide employed on or after July 1, 2014, from providing home  
            care services until he or she passes the required background  
            clearance.

          17)Requires a background clearance through DOJ, as described, on  
            individuals hired as home care aides, unless the individual  








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            holds a valid, unexpired license or registration in a  
            health-related field that requires background checks; requires  
            DSS to request subsequent arrest notification service from  
            DOJ; and, requires DOJ to charge a fee to cover the actual  
            costs related to these activities.

          18)Requires that DSS deny certification to an individual  
            convicted or incarcerated for conviction, within 10 years, for  
            child abuse, senior or dependent adult abuse, a violent or  
            serious felony as defined in the Penal Code, or a felony  
            offense for which the person is required to register as a sex  
            offender, unless the individual has obtained a certificate of  
            rehabilitation, or the information or accusation has been  
            dismissed, pursuant to specified provisions of the Penal Code.

          19)Establishes the Home Care Organization and Home Care Aide  
            Fund within the State Treasury and requires that licensure and  
            certification funds, as well as fines and penalties, be  
            deposited into the Fund, from which funds shall, upon  
            appropriation by the Legislature, be made available to DSS to  
            administer the HCSA.

          20)Establishes requirements for notifying HCOs and employment  
            agencies of violations of the HCSA or rules promulgated under  
            the act, and authorizes DSS to impose a fine of up to $900 per  
            violation per day based on consideration of specified factors.

           FISCAL EFFECT  :  According to the Assembly Appropriations  
          Committee:

          1)Assuming there are approximately 3,200 agencies that employ  
            100,000 home care workers, DSS would be required to license  
            and investigate complaints for those new entities.  This would  
            constitute almost a 5% increase in the number of facilities  
            licensed by DSS.  Based on that increase, the on-going cost  
            for DSS' Community Care Licensing Division (CCLD) would be  
            approximately $5 million.  The bill requires that revenue from  
            licensing and certification fees be sufficient to cover the  
            on-going cost of the program.

          2)One-time costs of approximately $30 million for regulations,  
            forms, and information technology related with creating the  
            new licensing system, the initial inspections and licensing of  
            all 3,200 agencies, and certifying close to 100,000 home care  








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            workers.  In order for these costs to be fully offset by  
            licensing fees, each agency would need to pay approximately  
            $9,500 in a licensing application fee. 

          3)The Department of Justice projects General Fund costs of  
            $251,000 for 2013-14, $536,000 for 2014-15, and $132,000 for  
            2015-16 for the workload associated with the background checks  
            required of all home care aids and home care organizations. 

           COMMENTS  :    

           Medical and nonmedical home care services  :  California law  
          currently provides for two types of in-home care for the  
          elderly, disabled, and people in need of home-based care;  
          through In-Home Supportive Services (IHSS) and Home Health  
          Agencies (HHA).

          Licensed by the California Department of Public Health (DPH),  
          HHAs provide an array of medical and non-medical care and  
          services, including skilled nursing services, based upon a plan  
          of treatment prescribed by the patient's physician or surgeon.   
          These services can range in types of care from regular  
          day-to-day home care services to significant medical care,  
          including the administration of intravenous medications and  
          other services that would otherwise be provided in a skilled  
          nursing facility (SNF).  In order to provide "home health aide  
          services," home health aides must undergo specified training and  
          be certified by DPH.  HHAs help to provide patients with the  
          opportunity to live as comfortably as possible at home while  
          receiving necessary medical care as prescribed by their  
          physician rather than in a medical facility. 

          IHSS is a county operated service, in coordination with DSS,  
          which provides in-home care to low-income elderly or disabled  
          persons.  Although similar in the provision of non-medical care,  
          IHSS differs from HHAs in that it provides support services and  
          some "paramedical services" but often not substantial, SNF-level  
          medical services in the home.  The focus of IHSS is to provide  
          services that make it possible for a patient (or recipient) to  
          live independently at home while receiving basic personal care  
          assistance and domestic services from an IHSS provider, in  
          addition to help with administering medications, assistance with  
          prosthetic devices, and bowel, bladder and menstrual care.









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           Current licensing standards for community care providers  :  DSS  
          Community Care Licensing Division (CCLD) is responsible for  
          carrying out the duties established by the California Community  
          Care Facilities Act and other related licensing acts in the  
          Health and Safety Code.  

          Prior to 2003, CCLD was required to visit most licensed  
          organizations once per year and family child care homes once  
          every three years.  However, due to the state's ongoing budget  
          deficit, the state eliminated these requirements in the 2003-04  
          Budget and limited visits to 10% of facilities based upon their  
          poor performance history. 

          For those residential facilities not subject to annual  
          inspections, CCLD is currently required to conduct comprehensive  
          compliance inspections of a 30% random sample of facilities each  
          year, with each facility required to be visited as least once  
          every five years.  There are additional inspection requirements  
          for new facilities or when changes occur to the license, which  
          includes pre-licensing and post-licensing inspections that help  
          to ensure that a new licensee starts off correctly. 
           
          Importance of unannounced licensing visits  :  Unannounced  
          licensing visits are of fundamental importance in protecting the  
          health and safety of children and adults receiving care through  
          facility or home-based care.  They ensure that basic health and  
          safety requirements are being met and also provide opportunities  
          for increased technical assistance to programs, enhanced  
          information sharing, the development of best practices, and  
          ultimately lead to an improvement in the quality of life for  
          clients under care. 

           Regulating the home care market  :  This measure seeks to regulate  
          what is considered to currently be the home care industry, which  
          has existed for many years, but has begun to increase as the  
          nation's elderly population expands and the demand for in-home  
          care increases to allow individuals to live comfortably at home  
          with the assistance of a day-to-day home care provider.  Home  
          care providers provide basic daily non-medical living  
          assistance, such as cooking, cleaning, dressing, feeding, and  
          other regular daily needs.  However, unlike their IHSS and HHA  
          counterparts, there are no requirements in current law that  
          require home care aides to have minimum levels of training,  
          undergo a criminal background check, or comply with basic  








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          standards of service.

          Due to the lack of a regulatory structure and related  
          enforcement, there is no framework or definition for what is  
          considered a home care aide.  Although the title "home care  
          aide" implies a level of expertise and integrity associated with  
          a minimum level of care, any person may represent him or herself  
          as a home care aide.  In some instances, individuals may solicit  
          their services through notifications posted online on websites  
          such as Craigslist or in newspaper classified ads.  This can  
          place consumers who are in need of day-to-day living assistance  
          services in the home in potentially vulnerable situations, as  
          there are little to no existing legal requirements and  
          protections established.  In some respects, it is not  
          unreasonable to associate home care aides unaffiliated with  
          reputable or established organizations or who operate as  
          independent contractors as part of an underground home care  
          industry whereby the public rests their faith in the hope that  
          the elderly and disabled are receiving adequate and beneficial  
          care in the home. 

          Regarding established agencies and associations that currently  
          employ home care aides, there is an expectation and desire to  
          develop a regulatory framework in anticipation of public demand  
          for greater standards and accountability.  This bill, as  
          proposed, seeks to regulate the entirety of the home care  
          industry, addressing home care organizations and the home care  
          aides they employ, agencies that provide referrals for contract  
          based home care aides and independent home care aides. 

           
          Analysis Prepared by  :    Chris Reefe / HUM. S. / (916) 319-2089 


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