BILL ANALYSIS Ó AB 1232 Page 1 Date of Hearing: April 16, 2013 ASSEMBLY COMMITTEE ON HUMAN SERVICES Mark Stone, Chair AB 1232 (V. Manuel Pérez) - As Introduced: February 22, 2013 SUBJECT : Developmental services: quality assessment system SUMMARY : Includes linguistic and cultural competency among the outcomes measured with the State Department of Developmental Services (DDS) quality assurance instrument. Specifically, this bill : 1)Makes the following legislative findings: a) The Lanterman Developmental Disabilities Services Act requires that regional centers provide services to consumers in a manner that is determined by the individual program plan (IPP) or the individual family service plan (IFSP); b) The Act requires the active participation of the consumer, and his or her family, in the planning and implementation of the IPP and the IFSP; c) The IPP and the IFSP and all regional center services must be provided in a linguistically and culturally competent manner for the consumer; d) Existing law requires DDS to establish a quality assessment system to provide evaluation and oversight for regional center services; e) The department has established a contractual relationship with the National Core Indicators to meet these statutory requirements with an annual expenditure of $3,235,000 for the 2012-13 fiscal year; and f) The current quality assessment system does not require evaluation or oversight on issues of equity and diversity to ensure that regional center services are provided in a linguistically and culturally competent manner. 1)Changes the scope of the existing quality assurance instrument AB 1232 Page 2 identified by DDS, which includes an assessment of the provision of services, to include an assessment of whether services are provided in a linguistically and culturally competent manner. 2)Requires that the quality assurance instrument include outcome-based measures on issues of equity and diversity to evaluate the linguistic and cultural competency of regional center services provided to consumers across their lifetime. 3)Requires the independent agency or organization that DDS contracts with to implement the quality assurance assessment to have experience with issues related to linguistic and cultural competency. EXISTING LAW 1)Establishes the Lanterman Developmental Disabilities Services Act (Lanterman Act), under which the Department of Developmental Services (DDS) is authorized to contract with private non-profit regional centers to provide case management services and arrange for, or purchase, services that meet the individual needs and choices of each person with developmental disabilities, regardless of age or degree of disability, and at each stage of life and to support their integration into the mainstream life of the community. 2)Grants all individuals with developmental disabilities, among all other rights and responsibilities established for any individual by the United States Constitution and laws and the California Constitution and laws, the right to services and supports in the least restrictive environment. 3)Requires the development of an Individual Program Plan (IPP) for each regional center consumer, which specifies services to be provided to the consumer, based on his or her individualized needs determination and preferences, and defines that planning process as the vehicle to ensure that services and supports are customized to meet the needs of consumers who are served by regional centers. 4)Requires that the planning processes to create an IPP include: a) A statement of the individual's goals and objectives, a AB 1232 Page 3 schedule of the type and nature of services to be provided and other information and considerations, as specified; b) Review and modification, as necessary, by the regional center's planning team no less frequently than every three years; and c) Statewide training and review of the IPP plan creation, as specified. 1)Establishes that an infant or toddler under age 3 who is eligible for regional center services shall have an individualized family service plan (IFSP) to direct services, as specified, and defines the types of services, supports and staffing that should be considered when creating the plan. 2)Requires all regional centers to notify consumers and families of the availability of services in English and such other languages as may be appropriate to the service area, provide outreach services in areas with a high incidence of developmental disabilities, and identify persons who may need services. 3)Requires that every state agency which serves a substantial number of non-English-speaking people and which provides materials in English explaining services shall also provide the same type of materials in any non-English language spoken by a substantial number of the public served by the agency, as specified. 4) Defines a "substantial number of non-English-speaking people" as members of a group who either do not speak English, or who are unable to effectively communicate in English because it is not their native language, and who comprise 5 percent or more of the people served by any local office or facility of a state agency. 5)Declares that evaluation of the services consumers receive is a key aspect to the service system. 6)Requires DDS in consultation with stakeholders, to identify a valid and reliable quality assurance instrument that measures consumer and family satisfaction, provision of services and personal outcomes, as specified. AB 1232 Page 4 7)Allows the quality assurance instrument to be expanded to collect additional data requested by the State Council on Developmental Disabilities, to the extent funding is available. 8)Requires DDS, as of January 1, 2010, to contract with an independent agency or organization to implement an improved, unified quality assessment system and establishes criteria for the contract agency or organization's required experience. 9)Requires DDS to do the following with respect to the quality assurance instrument: a) Establish the methodology used to administer the quality assurance instrument; b) Contract with the State Council on Developmental Disabilities to collect data for the quality assurance instrument; and c) In consultation with stakeholders, undergo an annual review of the quality assurance instrument data and findings and accept recommendations regarding additional or different criteria for the instrument to improve assessment and services. 1)Requires reports related to the data and findings of the quality assurance instrument to be publicly available and subjects implementation of the instrument and process to an annual budget appropriation. FISCAL EFFECT : Unknown. Background The Lanterman Developmental Disabilities Services Act (Welfare & Institutions Code § 4500 et seq.) guides the provision of services and supports for Californians with developmental disabilities. Each individual under the Act, typically referred to as a "consumer," is legally entitled to treatment and habilitation services and supports in the least restrictive environment. Lanterman Act services are designed to enable all consumers to live more independent and productive lives in the community. Direct responsibility for implementation of the Lanterman Act AB 1232 Page 5 service system is shared by the Department of Developmental Services (DDS) and 21 regional centers, which are private nonprofit entities, established pursuant to the Lanterman Act, that contract with DDS to carry out many of the state's responsibilities under the Act. The principal roles of regional centers include intake and assessment, individualized program plan development, case management, and securing services through generic agencies or purchasing services provided by vendors. Regional centers also share primary responsibility with local education agencies for provision of early intervention services under the California Early Intervention Services Act (e.g., Early Start Program). The regional center caseload includes over 250,000 consumers who receive services such as residential placements, supported living services, respite care, transportation, day treatment programs, work support programs, and various social and therapeutic programs. Approximately 1,600 consumers reside at one of California's four Developmental Centers-and one state-operated, specialized community facility-that provide 24-hour habilitation and medical and social treatment services. According to March DDS data that shows the ethnic breakdown of consumers served by regional centers, 34.87% are identified as Hispanic and 37.40% as White, whereas 10% are identified as Black/African-American and 6.36% are identified as Asian. Services provided to people with developmental disabilities are determined through an individual planning process. Under this process, planning teams-which include, among others, the consumer, his or her legally authorized representative, and one or more regional center representatives-jointly prepare an Individual Program Plan (IPP) based on the consumer's needs and choices. The Lanterman Act requires that the IPP promote community integration and maximize opportunities for each consumer to develop relationships, be part of community life, increase control over his or her life, and acquire increasingly positive roles in the community. The IPP must give the highest preference to those services and supports that allow minors to live with their families and adults to live as independently as possible in the community. Quality Assessment Services project ABX4 9 (Evans) Chapter 9, Statutes of 2009, was a Budget Act DDS trailer bill and the vehicle that was used to consolidate two data collection efforts. The Evaluation of People with Developmental Disabilities Moving from Developmental Centers AB 1232 Page 6 into the Community, and the Life Quality Assessments were consolidated into the Quality Assessment Services project, for which DDS uses a nationally validated instrument that allows for the collection of statewide and regional center data needed to assess consumer satisfaction and success. DDS established membership with the National Core Indicators (NCI) program, of which 33 other states' developmental services systems are members. Using the NCI survey instruments, DDS collects data on consumer satisfaction, provision of services, and personal outcomes, which provide the Department with the information it needs to evaluate the quality of the DDS service delivery system. The State Council on Developmental Disabilities (SCDD) uses the NCI instrument to collect the data for this project, similar to SCDD's involvement in collecting data for the Life Quality Assessments that were conducted prior to development of the new quality assessment system. The data that the SCDD gathers, including information about consumers' employment status, perceptions of their own safety, and interactions with their regional centers, for example, give the state the opportunity learn a great deal about the quality of services and the impacts they have on consumers' quality of life within the DDS system. COMMENTS : The Senate Select Committee on Autism and Related Disorders held an informational hearing on April 30, 2012, to discuss questions surrounding equal access to regional center services for consumers with autism spectrum disorders (ASD). An outcome hearing was creation of a 20-member Taskforce on Equity and Diversity for Regional Center Autism Services, which was charged with developing recommendations to ensure that consumers of regional center services receive appropriate and timely supports regardless of race, ethnicity, educational background and other socio-economic factors. The report, "A Preliminary Report by the Taskforce on Equity and Diversity for Regional Center Autism Services," was published on March 18, 2013, and identified a number of recommendations for changes to current practice within the Developmental Services system based on the work of five subcommittees. Among them were recommendations to include issues of equity and diversity within the quality assurance instrument, in addition to using the instrument to measure consumers across their lifetime, not just as adults. (P.53) Both of these recommendations are reflected in this legislation. AB 1232 Page 7 According to the author, this bill "simply stipulates that future contracts by DDS for the quality assessment of regional center services, already mandated by current law, must also include outcome measures related to cultural and linguistic competency." Current statute regarding the quality assessments system allows the State Council on Developmental Disabilities to expand the quality assessment instrument to collect additional data. While the author's attempt to require cultural and linguistic competency to be measured with respect to regional center service delivery is not an effort put forth by the SCDD under their statutory authority, SCDD supports the bill's goals. RELATED LEGISLATION SB 208 (Lara) requires that a request for proposal prepared by DDS or a regional center that relates to consumer services and supports include a section on equity and diversity. SB 319 (Price) Requires DDS to ensure that the regional centers collect, analyze, and report data in a way that allows for comparisons across regional centers, and requires regional centers to identify plans to reduce disparities that are identified. SB 321 (Price) would require DDS to establish performance contract guidelines and measures relating to issues of cultural and linguistic competency. SB 367 (Block) would require Regional Centers to develop a Regional Center Study and Planning Process for Equity and Cultural and Linguistic Competency (RESPECT) to oversee issues related to regional center staff and vendor cultural and linguistic competency. PRIOR LEGISLATION ABX4 9 (Evans) Chapter 9, Statutes of 2009 added Section 4571 to the Welfare and Institutions Code, which directed the Department of Development Services (DDS) to "implement an improved, unified, quality assessment system." REGISTERED SUPPORT / OPPOSITION : Support AB 1232 Page 8 Fiesta Educativa, Inc. Opposition None on file Analysis Prepared by : Myesha Jackson / HUM. S. / (916) 319-2089