BILL ANALYSIS                                                                                                                                                                                                    Ó






                                  SENATE HUMAN
                               SERVICES COMMITTEE
                          Senator Leland Y. Yee, Chair


          BILL NO:       AB 1232                                      
          A
          AUTHOR:        V. Manuel Perez                              
          B
          VERSION:       February 22, 2013                           
          HEARING DATE:  June 11, 2013                                
          1
          FISCAL:        Yes                                          
          2
                                                                      
          3
          CONSULTANT:    Mareva Brown                                 
          2

                                        

                                     SUBJECT
                                         
               Developmental services: quality assessment system

                                     SUMMARY  

          This bill would require that any quality assurance  
          instrument used by the Department of Developmental Services  
          (DDS) to assess the provision of services within the system  
          to also assess whether services are being provided in a  
          linguistically and culturally competent manner. It requires  
          that an outcome-based measure on issues of equity and  
          diversity be included. This bill also would require the  
          department's quality assurance contractor to be experienced  
          in issues relating to linguistic and cultural competency.

                                     ABSTRACT  

           Existing law  : 

             1)   Establishes the Lanterman Developmental  
               Disabilities Services Act, which states  
                that California is responsible for providing an array  
               of services and supports sufficiently complete to meet  
               the needs and choices of each person with  
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               developmental disabilities, regardless of age or  
               degree of disability, and at each stage of life and to  
               support their integration into the mainstream life of  
               the community. (WIC 4500, et al)  

              2)   Establishes a system of nonprofit Regional Centers  
               to provide fixed points of contact in the community  
               for all persons with developmental disabilities and  
               their families, to coordinate services and supports  
               best suited to them throughout their lifetime. (WIC  
               4620)  

              3)   Requires that DDS implement an improved, unified  
               quality assessment system and identify, with  
               stakeholders, a valid and reliable quality assurance  
               instrument to assess consumer and family satisfaction,  
               provision of services and personal outcomes, as  
               specified. (WIC 4571)  

              4)   Requires DDS to contract with an independent agency  
               or organization to implement by January 1, 2010, the  
               quality assurance instrument and defines  
               qualifications that the contractor must have, as  
               specified. (WIC 4751 (d))  

              5)   Requires DDS, in consultation with the contractor,  
               to establish the methodology by which the quality  
               assurance instrument is administered, as specified,  
               and to provide aggregate information for all regional  
               centers and the state as a whole. (WIC 4751 (e))  

              6)   Requires that this survey be conducted in the  
               primary language of the consumer or family member  
               surveyed, upon request of the consumer or family  
               member. (WIC 4751 (e))  
           
           This bill:
           
             1)   Makes various findings and declarations about the  
               individual program plan (IPP) and individual family  
               service plan (IFSP), including:

                  a.        That the Lanterman Act requires active  
                    participation of the consumer and family member  
                    to create and implement the plans;




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                  b.        That the planning and services must be  
                    provided in a linguistically and culturally  
                    competent manner;
                  c.        That existing law requires DDS to  
                    establish a quality assessment system to provide  
                    evaluation and oversight for regional center  
                    services;
                  d.        That DDS has an established contractual  
                    relationship with the National Core Indicators to  
                    meet those statutory requirements, with an annual  
                    expenditure of more than $3.2 million in the  
                    budget year;
                  e.        That the current quality assessment  
                    system does not require evaluation or oversight  
                    on issues of equity and diversity to ensure that  
                    regional center services are provide in   
                    linguistically and culturally competent manner.

             2)   Requires that the existing process for DDS and  
               stakeholders to identify a valid and reliable quality  
               assurance assessment instrument also include an  
               assessment about whether services are provided in a  
               linguistically and culturally competent manner.

             3)   Requires that the assessment instrument include  
               outcome-based measures on issues of equity and  
               diversity to evaluate the linguistic and cultural  
               competency of regional center services that are  
               provided to consumers across their lifetime.

             4)   Requires that the contracted agency or organization  
               that is to implement the quality assurance instrument  
               be experienced in issues related to linguistic and  
               cultural competency, in addition to other statutory  
               requirements.





                                  FISCAL IMPACT  

          An Assembly Appropriations committee analysis concluded  
          costs associated with this bill should be minor and  
          absorbable within existing DDS resources.




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                            BACKGROUND AND DISCUSSION  

           Purpose of the bill

           The author states that AB 1232 will add cultural competency  
          outcome measures to existing oversight requirements of  
          regional center services to ensure that all Californians  
          have the appropriate access to state-funded services. The  
          author notes that the prevalence of autism spectrum  
          disorder (ASD) has increased dramatically since the 1980s.  
          Recent studies have underscored that early intervention  
          therapy may "rewire the brain" for some children with ASD,  
          thereby resulting in significant improvements. 

          This bill, and others introduced in this session, result  
          from a 2013 report by the Senate Select Committee on Autism  
          and Related Disorders, which found that many families, due  
          to issues of equity and diversity, lack access to vital  
          services, including those for ASD.

           Senate Hearing

           The Senate Select Committee on Autism and Related Disorders  
          held an informational hearing on April 30, 2012, to discuss  
          questions surrounding equal access to regional center  
          services for consumers with ASD. The hearing was prompted  
          by a series of articles in the Los Angeles Times published  
          in late 2011, which explored the differences that families  
          of children with autism had in accessing services. The  
          articles looked at variations in services among families  
          with different ethnic backgrounds, geography and other  
          factors, including differences in practices at various  
          regional centers.

               "Though all regional centers are supposed to follow  
               the same criteria, average spending per child varies  
               widely from place to place and race to race,"  
               according to data obtained by The Times under the  
               California Public Records Act. 

          The articles noted that in 2010, the system served 16,367  
          autistic children between the critical ages of 3 and 6,  
          spending an average of $9,751 per case statewide. But  
          spending ranged from an average of $1,991 per child at the  




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          regional center in South Los Angeles to $18,356 at the one  
          in Orange County.

          An outcome of the select committee's hearing was a  
          Taskforce on Equity and Diversity for Regional Center  
          Autism Services, which was charged with finding  
          recommendations to ensure that consumers of regional center  
          services receive appropriate and timely supports regardless  
          of race, ethnicity, educational background and other  
          socio-economic factors. A 119-page report, "A Preliminary  
          Report by the Taskforce on Equity and Diversity for  
          Regional Center Autism Services," was published on March  
          18, 2013, and identified 19 recommended changes to practice  
          within the Developmental Services system, including  
          incorporating cultural and linguistic competency  
          measurements into existing quality assessment instruments.

           National Core Indicators
          
           The National Core Indicators (NCI) is a collaboration  
          between the National Association of State Directors of  
          Developmental Disability Services and the Human Services  
          Research Institute. Its goal is to implement a systematic  
          approach to performance and outcome measurement nationwide.  
          Through the collaboration, participating states pool their  
          resources and knowledge to create performance monitoring  
          systems, identify common performance indicators, work out  
          comparable data collection strategies, and share results.  
          Many of the state agencies use NCI as a component within  
          their quality management systems. 

          California is among the states that contract with the NCI  
          (in 2012-2013 the contract was $3.2 million). DDS  
          established the contract in 2009 after consolidating two  
          other data collection efforts in order to maintain its  
          statutorily required data collection on consumer  
          satisfaction, provision of services and personal outcomes. 

          The NCI's current set of performance indicators includes  
          approximately 100 consumer, family, systemic, cost, and  
          health and safety outcomes which are designed to evaluate  
          the overall health of public developmental disabilities  
          agencies, according to the organizations' website.  
          Associated with each indicator is a source from which the  
          data is collected. Sources of information include consumer  




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          survey (e.g., empowerment and choice issues) family surveys  
          (e.g., satisfaction with supports), provider survey (e.g.,  
          staff turnover), and state systems data (e.g.,  
          expenditures, mortality, etc.).
           
          Related Legislation

           This bill is part of a package of legislation drafted from  
          recommendations in the Taskforce's report. Other bills in  
          this 2013 package, which were passed by the Senate Human  
          Services Committee, include: 

          SB 158 (Correa) would authorize the establishment of the  
          Regional Center Excellence in Community Autism Partnerships  
          (RE CAP) program, at a major university to advise regional  
          centers on a voluntary basis in improving cultural and  
          linguistic competency for the consumers they serve.

          SB 208 (Lara) would require a request for proposals that is  
          prepared by a regional center for consumer services and  
          supports to include a section on issues of equity and  
          diversity, as specified.

          SB 319 (Price) would require DDS to ensure that the  
          regional centers collect, analyze, and detail data using a  
          uniform methodology to allow for comparisons across  
          regional centers. This bill was held in the Senate  
          Appropriations Committee.

          SB 321 (Price) would require DDS to establish performance  
          contract guidelines and measures for regional centers  
          relating to issues of cultural and linguistic competency.  
          This bill was held in the Senate Appropriations Committee.

          SB 367 (Block) would require each regional center to post  
          on its Internet Web site information regarding the training  
          and support provided to members of the regional center's  
          governing board. The bill would require the performance  
          review of the director to include an evaluation of the  
          director's performance in providing regional center  
          services that are linguistically and culturally  
          appropriate.

          SB 555 (Correa) would require a regional center to make  
          every reasonable effort to communicate in the native  




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          language of a consumer or his or her family during the IPP  
          and IFSP planning processes and to provide a copy of the  
          IPP and IFSP in the consumer's or family's native language.

           Comments

          Staff recommends deleting intent language that restates  
          existing law, as follows: 
          
          The Legislature finds and declares the following:

           (a) The Lanterman Developmental Disabilities Services Act  
          requires that regional centers provide services to  
          consumers in a manner that is determined by the individual  
          program plan (IPP) or the individual family service plan  
          (IFSP).

          (b) The act requires the active participation of the  
          consumer, and his or her family, in the planning and  
          implementation of the IPP and the IFSP.

          (c) The IPP and the IFSP and all regional center services  
          must be provided in a linguistically and culturally  
          competent manner for the consumer.

          (d)   While e  xisting law requires the State Department of  
          Developmental Services to establish a quality assessment  
          system to provide evaluation and oversight for regional  
          center services  , the current quality assessment system does  
          not require evaluation or oversight on issues of equity and  
          diversity to ensure that regional center services are  
          provided in a linguistically and culturally competent  
          manner.
           

           (e) The department has established a contractual  
          relationship with the National Core Indicators to meet  
          these statutory requirements with an annual expenditure of  
          $3,235,000 for the 2012-13 fiscal year.
           
           (f) The current quality assessment system does not require  
          evaluation or oversight on issues of equity and diversity  
          to ensure that regional center services are provided in a  
          linguistically and culturally competent manner.
           




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                                   PRIOR VOTES

           Assembly Floor           73 - 0
          Assembly Appropriations       16 - 0
          Assembly Human Services         7 - 0

                                    POSITIONS  

          Support:       ACT (Autism Care and Treatment) Today!  
          (sponsor)
                         Fiesta Educativa, Inc. (sponsor)
                         Autism Society of Los Angeles
                         Center for Autism and Related Disorders  
          (CARD)
                         Disability Rights California
                         Special Needs Network    
                         State Council on Developmental Disabilities

          Oppose:   None received






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