BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                  AB 1263
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          ASSEMBLY THIRD READING
          AB 1263 (John A. Pérez)
          As Amended April 11, 2013
          Majority vote 

           HEALTH              13-5        PUBLIC EMPLOYEES    5-2         
           
           ----------------------------------------------------------------- 
          |Ayes:|Pan, Ammiano, Atkins,     |Ayes:|Bonta, Jones-Sawyer,      |
          |     |Bonilla, Bonta, Chesbro,  |     |Mullin,                   |
          |     |Gomez,                    |     |Rendon, Wieckowski        |
          |     |Roger Hernández, Gordon,  |     |                          |
          |     |Mitchell, Nazarian,       |     |                          |
          |     |V. Manuel Pérez,          |     |                          |
          |     |Wieckowski                |     |                          |
          |     |                          |     |                          |
          |-----+--------------------------+-----+--------------------------|
          |Nays:|Logue, Maienschein,       |Nays:|Allen, Harkey             |
          |     |Mansoor, Wagner, Wilk     |     |                          |
          |     |                          |     |                          |
           ----------------------------------------------------------------- 
                                                              
           APPROPRIATIONS      12-5                                        
           
           -------------------------------- 
          |Ayes:|Gatto, Bocanegra,         |
          |     |Bradford,                 |
          |     |Ian Calderon, Campos,     |
          |     |Eggman, Gomez, Hall,      |
          |     |Ammiano, Pan, Quirk,      |
          |     |Weber                     |
          |     |                          |
          |-----+--------------------------|
          |Nays:|Harkey, Bigelow,          |
          |     |Donnelly, Linder, Wagner  |
          |     |                          |
           -------------------------------- 
           SUMMARY  :  Establishes the Medi-Cal Patient Centered  
          Communication (CommuniCal) program at the Department of Health  
          Care Services (DHCS) to provide and reimburse for certified  
          medical interpretation services to limited English proficient  
          (LEP) Medi-Cal enrollees.  Establishes a certification process  
          and registry of CommuniCal certified medical interpreters (CCMI)  
          at the California Human Resources Department (CalHR) and grants  








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          CCMI collective bargaining rights with the state.  Specifically,  
           this bill  :  

           CommuniCal  

          1)Requires DHCS to establish the CommuniCal program to provide  
            and reimburse for certified medical interpretation services to  
            LEP Medi-Cal enrollees and requires, commencing July 1, 2014,  
            CommuniCal to offer medical interpretation services to  
            Medi-Cal providers who are providing services on either a  
            fee-for-service (FFS) or managed care basis. 

          2)Requires CommuniCal to include in-person, telephonic, and  
            video medical interpretation services and specifies that  
            in-person interpreter services be the preferred mode of  
            medical interpretation in specified instances whenever  
            possible.

          3)Requires CommuniCal to be administered by a patient-centered  
            communication broker, procured through competitive Request for  
            Proposals and to be responsible for specified duties,  
            including registering CCMIs with Medi-Cal; verifying CCMI  
            certification with the State Personnel Board; verifying  
            Medi-Cal eligibility for interpreter services utilizing the  
            State's Medi-Cal Eligibility Data System; submitting billing  
            summaries to Medi-Cal, aggregating the cost for services  
            provided; ensuring compliance with all Medi-Cal and applicable  
            CommuniCal reporting requirements; making payments to CCMIs,  
            including any dues and service fee deductions; scheduling CCMI  
            appointments with Medi-Cal providers; monitoring the quality  
            of CommuniCal interpreter services; complying with state  
            oversight requirements of CommuniCal; and, creating CommuniCal  
            promotional materials for distribution to Medi-Cal providers,  
            managed care plans (MCPs), and enrollees.

          4)Provides that for purposes of the CommuniCal program, CCMIs  
            are not state employees and shall be independent contractors  
            of the State; are not employees of the broker, health care  
            providers, or consumers; and, the State action antitrust  
            exemption to the application of federal and State antitrust  
            laws is applicable to the activities of CCMIs and their  
            exclusive representatives.

          5)Establishes the base reimbursement rate for CCMIs to be no  








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            less than $60 per hour and authorizes it to be adjusted for  
            factors such as geography, language spoken, availability of  
            interpreters, level of certification, and travel time.

          6)Requires DHCS to issue guidance on the administration of the  
            CommuniCal program to ensure compliance with the provisions of  
            this bill and all applicable State and federal laws by all  
            contractors and subcontractors of the program.

          7)Establishes the CommuniCal Program Fund (Fund) in the State  
            Treasury and requires any interest and dividends earned on  
            deposits in the Fund be retained in the Fund for specified  
            purposes.  Requires moneys in the Fund to consist of any funds  
            dedicated to the CommuniCal program and that upon  
            appropriation by the Legislature to DHCS are to be used solely  
            to fund the CommuniCal program.

          8)Requires DHCS to pursue all available sources of federal  
            funding to establish and operate CommuniCal and seek necessary  
            federal approvals.

           Certification and Registration of CommuniCal Medical  
          Interpreters
             
             1)   Requires CalHR to serve as the CommuniCal CCMI  
               certifying body.

          2)Requires CalHR to establish an examination, as specified to  
            test competency and provide for certification of  
            Spanish-language medical interpretation; requires the CCMI  
            Exam to have both an oral and a written component; and,  
            requires the certifying body to establish and charge fees, not  
            to exceed the reasonable costs, for applicants to take the  
            exam.

             3)   Requires a CCMI registry of all interpreters who pass  
               the CCMI Exam and have been issued a certificate as  
               specified and provides that the registry shall be effective  
               January 1, 2014, and requires, commencing July 1, 2014,  
               that in order to be eligible to provide services under  
               CommuniCal, Spanish-language interpreters shall be required  
               to pass the CCMI Exam and be listed on the registry and  
               requires a single fee that does not exceed the reasonable  
               costs for certification and listing on the registry and  








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               provides, for the 2013-14 fiscal year only, the fee for  
               certification and listing on the registry is waived.

             4)   Requires, for those languages of lesser diffusion (than  
               Spanish) or languages for which a recognized medical  
               interpreter exam has not been created, the certifying body  
               shall determine, by July 1, 2014, with CCMIs and their  
               exclusive representatives, appropriate testing, training,  
               and experience standards for interpreters to also be placed  
               on the registry and listed as a CCMI and requires testing  
               requirements for certification in each language and the  
               creation of a list of those languages where standards  
               permit registration of the interpreter.

             5)   Requires the state to certify individuals as certified  
               interpreters and place them on the registry if they meet  
               specified criteria as of January 1, 2014 and requires CalHR  
               to notify the individual of the acceptance or denial of his  
               or her inclusion on the registry within 10 days of  
               submission of the application. 

             6)   Requires the certifying body to establish, maintain,  
               administer, and publish annually an updated registry of  
               CCMIs; provides for removing the name of a person from the  
               registry under specified circumstances. 

             7)   Requires the certifying body to adopt quality standards  
               and medical interpretation certification requirements  
               through regulations, to include, but not be limited to,  
               maintaining patient confidentiality and familiarity or  
               experience working with medical terminology.

             8)   Requires the exclusive representative of CCMIs and a  
               nonprofit organization to partner to create and administer  
               a training program for medical interpreters, in order to  
               prepare interpreters for the exam or other certification  
               standards established for languages of lesser diffusion and  
               provide continuing education for those CCMIs placed on the  
               registry. 

             9)   Provides that only interpreters certified pursuant to  
               this article to be represented by a labor organization for  
               purposes of collective bargaining as established by this  
               bill. 








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           Collective Bargaining for CCMIs 

              1)   Grants CCMIs the right to form, join, and participate in  
               the activities of a labor organization of their own  
               choosing for purpose of representation and makes the State  
               action antitrust exemption to the application of federal  
               and State antitrust laws applicable to the activities of  
               CCMIs and their exclusive representatives under this bill  
               and applicable law.

             2)   Requires CCMIs to have the right to be represented by an  
               exclusive labor organization of their own choosing for the  
               purpose of collective bargaining with the State of  
               California on matters of mutual concern, as specified.

             3)   Requires the appropriate bargaining unit for CCMIs to be  
               a statewide unit of eligible CCMIs.

             4)   Provides that CCMIs are not public employees and that  
               this bill does not establish an employer-employee  
               relationship between CCMIs and the State or  
               patient-centered communication brokers for any purpose,  
               including, but not limited to, State employee eligibility  
               for health or retirement benefits, or vicarious liability  
               in tort.

             5)   Requires the labor organization to be as specified in  
               the Internal Revenue Code and has as its primary purpose  
               the representation of public service providers in their  
               relations with State and other public entities.

             6)   Establishes a process, consistent with public employee  
               collective bargaining rights for a labor organization to  
               establish a showing that a majority of CCMIs in the State  
               desire to be represented exclusively by that labor  
               organization and no other, to certify and grant exclusive  
               representation to the labor organization; requires, if less  
               than a majority but at least 30% of CCMIs desire to be  
               represented exclusively by that labor organization, the  
               matter to be set for a mail ballot election.

             7)   Establishes a process for a representation election to  
               be a mail ballot election; allows for a consent election  








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               agreement as specified and specifies that the State shall  
               be represented by the CalHR and DHCS, prohibits other labor  
               organizations from being allowed to intervene in an  
               election unless the intervening labor organization shows at  
               least 30% of the CCMIs desire to be represented exclusively  
               by the intervening labor organization and requires the  
               Public Employment Relations Board (PERB) to initiate a mail  
               ballot election.

             8)   Provides for a process for determination of all issues  
               or matters in dispute and requires the determination and a  
               directed election order or consent election agreement  
               between the labor organization and the State to be made as  
               specified. 

             9)   Requires PERB to initiate a mail ballot election within  
               10 days of the execution of a directed election order or  
               consent election agreement.  Requires the election to  
               provide for an affirmative vote for employee representation  
               by the petitioning employee organization.  Provides that  
               the proposition receiving the votes of a majority of all  
               valid votes cast shall win the election and if no option  
               receives an absolute majority vote of all valid votes cast,  
               requires a runoff vote between the two options receiving  
               the highest number of votes to occur within seven days.

             10)  Establishes additional procedures for the election and  
               mailing of ballots including providing for the resolution  
               of final issues; requires PERB to validate the ballots  
               against the list of CCMIs.  

             11)  Requires discussions and collective bargaining between  
               the certified labor organization and the State and its  
               designated agents in CalHR and DHCS to commence within 30  
               days upon certification and at any time thereafter upon  
               request of the labor organization.

             12)  Requires a labor organization certified by PERB as  
               receiving a majority of all valid votes cast to be the  
               exclusive representative of all CCMIs in the State, and  
               requires all CCMIs who are eligible for the bargaining unit  
               after the certification to be part of the bargaining unit  
               and represented by the labor organization.









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             13)  Requires discussions and collective bargaining between  
               the certified labor organization and the State and its  
               designated agents in CalHR and DHCS to commence within 30  
               days upon certification and at any time thereafter upon  
               request of the labor organization.

             14)  Requires the State, through its designated agents in  
               CalHR and DHCS, to meet and collectively bargain in good  
               faith with representatives of a certified labor  
               organization and to fully consider the proposals made by  
               the labor organization on behalf of CCMIs.

             15)  Provides that an agreement resulting from collective  
               bargaining be legally binding, reduced to writing and  
               presented to the appropriate administrative, legislative,  
               or other governing body in the form of a binding agreement,  
               resolution, bill, law, or other form required for adoption.  


             16)  Provides that nothing in this bill affects the right of  
               a CCMI to authorize dues or a service fee deduction from  
               his or her reimbursement, provides for the deduction of  
               dues or services fees, fair share services fees, and  
               transmittal to the treasurer of the labor organization.

             17)  Prohibits the State from interfering with, intimidating,  
               restraining, coercing, or discriminating against CCMIs due  
               to the exercise of their rights, and requires a complaint  
               alleging a violation of this provision to be processed as  
               an unfair practice charge.

             18)  Permits any charging party, respondent, or intervenor  
               aggrieved by a final decision or order of PERB in an unfair  
               practice case to petition for a writ of extraordinary  
               relief from that decision or order.

             19)  Requires that execution of a valid written agreement  
               between the State and the certified labor organization to  
               bar the filing of an application or petition for  
               certification of a majority representative for the length  
               of the agreement except as otherwise provided in this bill.

             20)  Prohibits the State from encouraging or discouraging  
               membership in a labor organization, or discriminating  








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               against any CCMI on specified basis, including, but not  
               limited to, union activity, union membership, age, sex,  
               race, or religious beliefs.

             21)  Permits the state to adopt reasonable rules and  
               regulations after consultation in good faith with  
               representatives of a certified labor organization for  
               administration of CCMI labor relations under this bill.

             22)  Provides, in the event of a judicial declaration  
               declaring any provision invalid, the remaining provisions  
               remain in force. 

           FISCAL EFFECT  :  According to the Assembly Appropriations  
          Committee:

          1)One-time costs likely in the hundreds of thousands of dollars  
            to develop program guidelines, seek necessary federal  
            approvals, and contract for CommuniCal administration.

          2)Ongoing costs potentially exceeding several million dollars  
            per year to provide interpreter services in FFS Medi-Cal.  The  
            actual cost of this voluntary program will depend on the  
            demand level for interpreter services not already being met.

          3)Minor costs in Medi-Cal managed care.  Under current law,  
            health plans are required to provide interpretation services,  
            including managed care plans that contract with the DHCS. It  
            is unclear whether the bill's provisions would increase costs  
            above what is already incurred.

          4)Potential one-time costs of $139,000 and ongoing annual costs  
            of $53,000 per year to PERB.

          5)State General Fund costs would be offset by an enhanced  
            federal match of 75%, pursuant to a 2010 federal guidance,  
            rather than the 50% match generally attributable for  
            administrative costs.  

           COMMENTS  :  According to the author, this bill is to establish a  
          program to provide and reimburse for medical interpretation  
          services to LEP Medi-Cal enrollees and to allow for collective  
          bargaining for certified medical interpreters.  The author cites  
          data that show more than 40% of Californians speak a language  








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          other than English at home.  In addition, almost seven million  
          Californians are estimated to speak English "less than very  
          well."  Other research finds that language barriers can  
          contribute to inadequate patient evaluation and diagnosis, lack  
          of appropriate and/or timely treatment, or other medical errors  
          that can jeopardize patient safety and lead to unnecessary  
          procedures and costs.  The author argues that today, language  
          assistance in medical settings is provided by trained or  
          untrained staff or in an informal manner by family members or  
          friends.  In conclusion, the author states that California has  
          an opportunity to develop a more comprehensive language  
          assistance program by seeking additional federal funding for  
          medical interpreter services in the Medi-Cal program.

          The Children's Health Insurance Program Reauthorization Act  
          (CHIPRA) of 2009 contains provisions that affect both the  
          federal Children's Health Insurance Program (CHIP) and Medicaid.  
           In July 2010, the Centers for Medicare and Medicaid Services  
          provided guidance on the implementation of the provisions of  
          CHIPRA relating to increased administrative funding for  
          translation or interpretation services provided under CHIP and  
          Medicaid.  For Medicaid, increased federal funding for  
          translation and interpretation services available under CHIPRA  
          is limited to children and family members of those children.   
          For CHIP, increased federal funding for translation and  
          interpretation services is not just limited to children, and  
          includes pregnant women receiving CHIP coverage.  Prior to  
          CHIPRA, states could claim federal matching funds for  
          translation or interpretation costs as either an administration  
          expense or as a medical assistance-related expense, and were  
          reimbursed at the standard Federal Medical Assistance Percentage  
          (regular FMAP rate which in California is typically 50% for  
          Medi-Cal and 65% for the Healthy Families Program (HFP)).   
          Although children in the HFP are currently transitioning to  
          Medi-Cal, it is still considered a CHIP program for FMAP  
          purposes.  

          CHIPRA provides increased federal matching funding for  
          translation or interpretation services provided to eligible  
          individuals for whom English is not their primary language.  The  
          increased FMAP for translation or interpretation services  
          differs for Medicaid and CHIP.  For Medicaid, the increased  
          match is 75% of allowable expenditures.  For CHIP, the increased  
          match is 75%, or the State's enhanced FMAP plus 5%, whichever is  








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          higher (in California, it would be 75%).  However, the increased  
          FMAP is only available for eligible expenditures claimed for  
          administration of the Medicaid or CHIP plan, and not  
          expenditures claimed for benefits (which are matched at the  
          State's usual FMAP rate of 50% for Medi-Cal and 65% for CHIP).   
          In addition, the expenditures that qualify for the increased  
          match under CHIP are subject to the 10% cap on administrative  
          expenditures.

          Supporters such as Interpreting for California, The Low-Income  
          Self-Help Center and Catholic Charities of Santa Clara County,  
          write that this bill address the need for interpreters in  
          Medi-Cal as the state will experience greater demand when 35% of  
          the newly eligible enrollees speak English less than well.   
          These supporters state that this bill will make it possible for  
          the 2.5 million Medi-Cal enrollees who are LEP to communicate  
          with healthcare providers, reducing medical errors and improving  
          the standard of care by providing access to trained  
          interpreters.  Other supporters such as The American Federation  
          of State, County and Municipal Employees, AFL-CIO and Somos  
          Mayfair writes in support that, with the expansion of Medi-Cal  
          and the implementation of the California Health Benefit Exchange  
          under federal health care reform, the State has a clear  
          opportunity to create an interpreters' program that will allow  
          patients and providers to clearly communicate with each other.   
          These supporters point out that during these difficult fiscal  
          times, the State should seek to maximize all federal dollars to  
          help the Medi-Cal program, and matching funds for health care  
          interpretation will help our state respond to the needs of LEP.   
                                                                                         According to these supporters, in 2003 California passed the  
          strongest law in the country requiring all private health plans  
          to provide language assistance services to LEP individuals  
          beginning in 2009.  However, the supporters assert, patient  
          interpretation needs remain unmet despite these laws and  
          explicit policy directives to Medi-Cal MCPs to provide  
          interpreter services.  According to the Transnational Institute  
          for Grassroots Research and Action (TIGRA), LEP Californians  
          frequently reported problems related to their experience of  
          care.  TIGRA asserts that LEP enrollees of the state's seven  
          largest health plans were more likely than English proficient  
          enrollees to report problems understanding their physician (1.2%  
          versus 2.6%) and believe they would have received better care if  
          they were of a different race/ethnicity (14% versus 3.2%).  









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          The Asian Americans for Civil Rights and Equality (AACRE) and  
          the Asian American Center for Advancing Justice, state they have  
          long supported the creation of a comprehensive, efficient  
          reimbursement system in California to ensure the provision of,  
          and funding for, qualified and trained interpreters and  
          translators for LEPs.  While they agree with the policy goals  
          expressed in the bill, key issues and critical details regarding  
          the new CommuniCal program have not been addressed.  In order to  
          establish an effective reimbursement program that would truly  
          serve the needs of LEP persons, AACRE recommends addressing  
          additional issues such as the quality of interpreter services  
          provided to Medi-Cal beneficiaries; the range of additional  
          languages spoken by the Medi-Cal population; inclusion of  
          translation, not just interpretation; guidelines for in-person  
          interpretation; reimbursement for bilingual staff or  
          interpreters at clinics, hospitals and doctor's offices; and,  
          the establishment of a stakeholder group to work with DHCs to  
          address these issues. 


           Analysis Prepared by  :    Marjorie Swartz / HEALTH / (916)  
          319-2097 


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