BILL ANALYSIS                                                                                                                                                                                                    Ó






                             SENATE JUDICIARY COMMITTEE
                         Senator Hannah-Beth Jackson, Chair
                              2013-2014 Regular Session


          AB 1442 (Gatto)
          As Amended June 5, 2014
          Hearing Date: June 24, 2014
          Fiscal: No
          Urgency: No
          TH   
                    

                                        SUBJECT
                                           
                             Pupil Records: Social Media

                                      DESCRIPTION  

          This bill would authorize a school district, county office of  
          education, or charter school to adopt a program to gather or  
          maintain personal information from social media on enrolled  
          pupils only if certain specified conditions are met.

                                      BACKGROUND  

          Late last year, the Glendale Unified School District contracted  
          with a company called Geo Listening to search and examine the  
          public social media postings of middle and high school students  
          as part of an effort to combat, among other things, online  
          bullying.  According to media reports, the "Los Angeles school  
          district is now looking at the public postings on social media  
          by middle and high school students, searching for possible  
          violence, drug use, bullying, truancy and suicidal threats," and  
          is "paying $40,500 to a firm to monitor and report on 14,000  
          middle and high school students' posts on Twitter, Facebook and  
          other social media for one year."  (Martinez, California School  
          District Hires Firm to Monitor Students' Social Media (Sep. 18,  
          2013)  
           (as of Jun. 19, 2014).)  According to another report:

            [t]he company's computers scour an untold number of public  
            posts by students on blogs, Facebook, Twitter and Instagram,  
            for example.  Analysts are alerted to terms that suggest  
            suicidal thoughts, bullying, vandalism and even the use of  
                                                                (more)



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            obscenities, among other things.  When they find posts they  
            think should spur an intervention or anything that violates  
            schools' student codes of conduct, the company alerts the  
            campus.  (Ceasar, Glendale District Says Social Media  
            Monitoring is for Student Safety (Sep. 14, 2013) <  
            http://articles.latimes.com/2013/sep/14/local/la-me-glendale-so 
            cial-media-20130915> (as of Jun. 19, 2014).)

          While monitoring the public postings of students' social media  
          accounts may alert school authorities to potentially dangerous  
          situations involving their students, a number of stakeholders  
          have expressed concern that monitoring arrangements such as this  
          undermine the privacy interests of school students.  According  
          to one stakeholder:

            This is the government essentially hiring a contractor to  
            stalk the social media of the kids . . . When the government  
            -- and public schools are part of the government -- engages in  
            any kind of line-crossing and to actually go and gather  
            information about people away from school, that crosses a line  
            . . . People say that's not private: It's public on Facebook.   
            I say that's just semantics.  The question is what is the  
            school doing?  It's not stumbling into students -- like a  
            teacher running across a student on the street.  This is the  
            school sending someone to watch them.  Martinez, California  
            School District Hires Firm to Monitor Students' Social Media  
            (Sep. 18, 2013)  
             (as of Jun. 19, 2014).)

          This bill would authorize a school district, county office of  
          education, or charter school (school entity) to adopt a program  
          to gather or maintain personal information from social media on  
          enrolled pupils only if the following conditions are met:
           pupils and their parents or guardians are informed about the  
            program and given an opportunity to comment at a regularly  
            scheduled public meeting before the program is implemented;
           the program gathers or maintains only publicly accessible  
            information, which does not include information known to have  
            been made publicly accessible without the consent of the  
            original author or secondary information derived from social  
            media content (such as geo location information), as  
            specified;
           the program offers pupils with access to any personal  
            information gathered or maintained through the program, as  
            well as with an opportunity to correct or delete information  
                                                                      



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            improperly gathered;
           the program requires the destruction of personal information  
            gathered from social media within one year after a pupil turns  
            18 years old or is no longer enrolled in the school entity  
            operating the program;
           the program notifies each parent or guardian that their  
            pupil's personal information is being gathered from social  
            media and maintained in the school entity's records;
           the program notifies each parent or guardian of the process by  
            which gathered or maintained information may be reviewed,  
            corrected, or deleted by a pupil, parent, or guardian; and
           the program, if contracting with a third party for the  
            collection and maintenance of personal information, prohibits  
            by contract the third party from using the information for its  
            own purposes or from selling or sharing the information with  
            any person or entity other than the school entity, and  
            requires the third party to destroy the information  
            immediately upon satisfying the terms of the contract or  
            within one year after a pupil turns 18 years old or is no  
            longer enrolled in the school entity operating the program.

                                CHANGES TO EXISTING LAW
           
           Existing law  provides that, among other rights, all people have  
          an inalienable right to pursue and obtain privacy.  (Cal.  
          Const., art. I, Sec. 1.)
           
           Existing case law  permits a person to bring an action in tort  
          for an invasion of privacy and provides that in order to state a  
          claim for violation of the constitutional right to privacy, a  
          plaintiff must establish the following three elements: (1) a  
          legally protected privacy interest; (2) a reasonable expectation  
          of privacy in the circumstances; and (3) conduct by the  
          defendant that constitutes a serious invasion of privacy.  (Hill  
          v. National Collegiate Athletic Assn. (1994) 7 Cal.4th 1.)   
          Existing law recognizes four types of activities considered to  
          be an invasion of privacy, giving rise to civil liability  
          including the public disclosure of private facts.  (Id.)
           
           Existing case law  provides that there is no reasonable  
          expectation of privacy in information posted on an Internet Web  
          site.  The information is no longer a "private fact" that can be  
          protected from public disclosure.  (Moreno v. Hanford Sentinel  
          (2009) 172 Cal.App.4th 1125.)

           Existing federal law  requires an operator of an Internet Web  
                                                                      



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          site or online service directed to a child, as defined, or an  
          operator of an Internet Web site or online service that has  
          actual knowledge that it is collecting personal information from  
          a child to provide notice of what information is being collected  
          and how that information is being used, and to give the parents  
          of the child the opportunity to refuse to permit the operator's  
          further collection of information from the child. (15 U.S.C.  
          Sec. 6502.)

           This bill  would require a school district, county office of  
          education, or charter school that considers a program to gather  
          or maintain in its records any personal information obtained  
          from social media of any enrolled pupil to notify pupils and  
          their parents or guardians about the proposed program and  
          provide an opportunity for public comment at a regularly  
          scheduled public meeting of the governing board of the school  
          district or county office of education, or governing body of the  
          charter school, as applicable, before the adoption of the  
          program.

           This bill  would require a school district, county office of  
          education, or charter school (school entity) that adopts such a  
          program to do all of the following:
           gather or maintain only information that was made publicly  
            accessible, which shall not include: information that the  
            school entity knows or has reason to believe was reposted or  
            otherwise made publicly accessible by another party without  
            the express consent of the original author; or secondary  
            information derived from content posted to social media,  
            unless that secondary information was intentionally made  
            publicly accessible or unless the school entity has obtained  
            consent from an eligible pupil or a parent or guardian;
           provide a pupil with access to any personal information about  
            the pupil gathered or maintained by the school entity that was  
            obtained from social media, and an opportunity to correct or  
            delete information that was gathered or maintained improperly,  
            as specified; and
           destroy personal information gathered from social media and  
            maintained in its records within one year after a pupil turns  
            18 years of age or within one year after the pupil is no  
            longer enrolled in the school entity, whichever occurs first.

           This bill  would provide that a school entity that adopts such a  
          program shall also notify each parent or guardian of a pupil  
          subject to the program that the pupil's personal information is  
          being gathered from social media and that any such information  
                                                                      



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          maintained in the school entity's records with regard to the  
          pupil shall be destroyed, as specified.  The required  
          notification shall also:
           provide an explanation of the process by which a pupil or a  
            pupil's parent or guardian may access the pupil's records for  
            examination of the personal information gathered or maintained  
            under the program; and
           provide an explanation of the process by which a pupil or a  
            pupil's parent or guardian may request the removal of  
            inaccurate personal information or make corrections to  
            personal information gathered or maintained under the program.

           This bill  would require, if the school entity contracts with a  
          third party to gather personal information from social media on  
          an enrolled pupil, the relevant contract terms to:
           prohibit the third party from using the information for its  
            own purposes;
           prohibit the third party from selling or sharing the  
            information with any person or entity other than the school  
            entity; and
           require the third party to destroy the information immediately  
            upon satisfying the terms of the contract, within one year  
            after a pupil turns 18 years of age, or within one year after  
            the pupil is no longer enrolled in the school entity,  
            whichever occurs first.
          
           This bill  would define "social media" to mean "an electronic  
          service or account, or electronic content, including, but not  
          limited to, videos, still photographs, blogs, video blogs,  
          podcasts, instant and text messages, email, online services or  
          accounts, or Internet Web site profiles or locations."  This  
          bill would specify that "social media" shall not include an  
          electronic service or account used exclusively for school  
          purposes, as provided.

                                        COMMENT
           
          1.  Stated need for the bill  
          
          The author writes:
          
            [This] bill was introduced in response to concerns expressed  
            by students and parents of the Glendale Unified School  
            District after they discovered that the district had  
            contracted, using taxpayer dollars, a vendor to monitor  
            students' social media accounts and compile information about  
                                                                      



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            them.  Though the district assured students and parents that  
            the monitoring was being done to track and prevent any illegal  
            or harmful behavior, such as cyberbullying, violent crimes, or  
            possible suicides, many felt that this intrusion delved too  
            far into the off-campus lives of students.  Furthermore,  
            neither students nor parents were notified that the data  
            collection [would] take place nor were they given an  
            opportunity to voice their concerns.

            AB 1442 sets privacy and notification standards for [school  
            entities] that collect or contract to collect information on  
            or pertaining to their students from social media websites.   
            The bill makes several additions to existing law, for which  
            there are no existing guidelines on the matter.  First, it  
            requires that parents be notified before their children's  
            personal information is compiled, and it requires that parents  
            and students be given the opportunity to comment at a publicly  
            noticed board or governing body meeting.  Second, it directs  
            that any personal social media information collected by a  
            local education agency or a third-party contractor be  
            destroyed within one year of the child leaving the district,  
            or one year after turning 18 years old-whichever is first.   
            Finally, it requires that parents or students be given the  
            opportunity to examine any information gathered from social  
            media about them upon request.

            This measure would still allow school districts to take such  
            preventative safety measures.  However, it would provide  
            parents reasonable warning and an assurance to students that  
            any potentially embarrassing or harmful information gathered  
            about students in their formative years would be properly  
            destroyed after its need had passed and not "come back to  
            haunt them" in their adult lives.

          2.  Expectation of privacy  

          Staff notes that the right to privacy is a fundamental right  
          protected by Section 1 of Article I of the Constitution of  
          California.  This bill builds upon that fundamental right by  
          requiring school entities and their contractors to disclose  
          details about programs that gather and maintain a student's  
          personal information from social media.  Aside from requiring  
          school entities to hold public meetings before launching such  
          programs, this bill would limit permissible collection to  
          include only that personal information which is "publicly  
          accessible," and would require school entities to inform  
                                                                      



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          students, parents, and guardians how they can review, correct,  
          or delete gathered information.  Additionally, this bill would  
          require school entities and their contractors to destroy  
          gathered information after a certain period of time, and would  
          explicitly prohibit contracted third parties from selling or  
          sharing the information with any entity other than the  
          contracting school entity.

          While this bill empowers students, parents, and guardians to  
          exercise some control over information collected from social  
          media, it does not afford them the opportunity to opt out of a  
          school's social media gathering program.  The American Civil  
          Liberties Union (ACLU), writing in support, states:
            We recommend requiring consent from either parents or students  
            prior to social media information being complied or an  
            opportunity for parents or students to opt out of the  
            collection of a student's social media information.  In its  
            current form, AB 1442 requires parents [to] be notified that  
            their child's personal information is being gathered from  
            social media, but the bill does not allow parents to refuse to  
            have their child's personal information be gathered and  
            maintained by the school district.

          To address this concern, the Committee may wish to consider the  
          following amendment which gives parents and students an  
          opportunity to opt-out of a school entity's social media  
          information collecting program:

             Suggested Amendment  :

            On page 3, between lines 30 and 31, insert:  (2) Provide a  
            pupil, as well as each pupil's parent or guardian, with an  
            opportunity to opt out of participation in the program.

          3.  Information that is "publicly accessible"  

          A key privacy element of this bill is its restriction on  
          allowing school entities or their contractors to collect  
          personal information from social media sources that is not  
          "publicly accessible."  This bill would define publicly  
          accessible to mean anything posted on social media or any other  
          Internet Web site that is accessible to the general public, not  
          including anything posted on social media or any other Internet  
          Web site that is only accessible to a restricted group of  
          persons.  Unfortunately, this restriction may not prevent a  
          school entity's social media information gathering program from  
                                                                      



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          collecting sensitive data inadvertently made public.

          Studies have shown that unfamiliarity with particular social  
          media products and confusion about how information will be  
          displayed across a social network have led to the unwanted  
          dissemination of personal information.  One such study by  
          Columbia University found that 93.8 percent of participants  
          revealed information that they intended to keep private, and  
          that 84.6 percent of participants were hiding information that  
          they actually wanted to share.  (Madejski, et. al., The Failure  
          of Online Social Network Privacy Settings (2011)  (as of April 20,  
          2013).)  As recent as 2010, 83 percent of adults surveyed  
          nationwide said they were more concerned about online privacy  
          today than they were five years ago.  (Common Sense Media Poll  
           (as of April 20, 2013).)  When asked about the  
          privacy of children online, the same survey found that 92  
          percent of parents were concerned that their children shared too  
          much information online, and three quarters of parents (75  
          percent) didn't think social networking sites did a good job of  
          protecting children's online privacy.  (Id.)

          This bill, as currently drafted, allows students, parents, and  
          guardians to delete or remove personal information that was  
          either gathered or maintained in violation of the bill's  
          restrictions, or that is factually inaccurate.  Given the  
          likelihood that a student could inadvertently post sensitive  
          information he or she meant to keep private, the Committee may  
          wish to consider an amendment that would allow any personal  
          information to be removed or deleted, whether or not it is  
          inaccurate or was improperly gathered.

             Suggested Amendments  :

            On page 3, lines 35 and 36, strike "information that was  
            gathered or maintained in violation of paragraph (1)," and  
            insert: "such information"

            On page 4, line 17, strike "inaccurate"

          Equipping consumers with a statutory mechanism to require the  
          removal of personal information from a social media gathering  
          program would further the Legislature's longstanding policy of  
          providing effective laws to protect individual privacy.

                                                                      



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          4.  Clarifying the class of subject information  

          Supporters of this bill note that the bill's current text  
          appears to interchangeably use the words "information" and  
          "personal information" without clearly distinguishing between  
          these two concepts.  The bill does not appear to use  
          "information" or "personal information" in a restrictive sense,  
          other than to refer to that class of information that is  
          obtained from social media that is posted by or refers to an  
          enrolled pupil.  To attain a higher degree of clarity, the  
          Committee may wish to strike the word "personal" when used in  
          conjunction with "information" from the bill, which would result  
          in the bill's provisions applying uniformly to all information  
          gathered or maintained from social media.

             Suggested Amendments  :

            Strike "personal" from the following locations: page 3, lines  
            6, 31, and 37; page 4, lines 4, 14, 17, 18, and 21
          
          5.  Other stakeholder concerns  

          Stakeholders have also expressed a desire for the author to  
          expand this bill in a number of ways.  The ACLU and Privacy  
          Rights Clearinghouse recommend that the author adopt explicit  
          guidelines setting out the allowable purposes for which  
          information gathered from social media may be used.  The Capitol  
          Resource Institute, writing in opposition, recommends that the  
          author adopt the following additional safeguards:
           prohibit any action from being taken against a student who has  
            posted something on social media that is constitutionally  
            protected free speech; and
           explicitly exclude "emails," "texts," and "instant messages"  
            from the definition of "social media."


           Support  :  American Civil Liberties Union of California;  
          California Federation of Teachers; Privacy Rights Clearinghouse

           Opposition  :  Capitol Resources Institute

                                        HISTORY
           
           Source  :  Author

           Related Pending Legislation  :
                                                                      



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          SB 501 (Corbett) would require social networking Web sites to  
          remove the personal information of a registered user, upon  
          request, and permit a parent or legal guardian of a registered  
          user who identifies himself or herself as under 18 years of age  
          to request the social networking Internet Web sites to remove  
          personal identifying information of their children.  This bill  
          is in the Assembly Arts, Entertainment, Sports, Tourism, and  
          Internet Media Committee.

          SB 1177 (Steinberg) would prohibit an operator of an Internet  
          Web site, online service, online application, or mobile  
          application designed and marketed for K-12 school purposes from  
          using, sharing, disclosing, or compiling specified information  
          about a K-12 student for any purpose other than the K-12 school  
          purpose or for maintaining, developing, and improving the  
          integrity and effectiveness of the site, service, or  
          application.  This bill is in the Assembly Arts, Entertainment,  
          Sports, Tourism, and Internet Media Committee.

          AB 1584 (Buchanan) would authorize a local educational agency to  
          enter into a contract with a third party to provide services for  
                                                                                      the digital storage, management, and retrieval of pupil records,  
          provided that the contract includes specific provisions about  
          the use, ownership, and control of the pupil records.  This bill  
          is in the Senate Judiciary Committee.

           Prior Legislation  :

          SB 568 (Steinberg, Ch. 336, Stats. 2013) prohibits an operator  
          of an Internet Web site, online service, online application, or  
          mobile application, from marketing or advertising a product or  
          service to a minor if the minor cannot legally purchase the  
          product or participate in the service in the State of  
          California.  This bill also prohibits an operator from using,  
          disclosing, or compiling, or allowing a third party to knowingly  
          use, disclose, or compile, the personal information of a minor  
          for the purpose of marketing goods or services that minors  
          cannot legally purchase or engage in the State of California.
          AB 1291 (Lowenthal, 2013) would have created the Right to Know  
          act of 2013, repealing and reorganizing certain provisions of  
          existing law pertaining to the disclosure of a consumer's  
          personal information.  This bill died in the Assembly Judiciary  
          Committee.

          SB 761 (Lowenthal, 2012) would have required the Attorney  
                                                                      



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          General, by July 1, 2012, to adopt regulations that would  
          require online businesses to provide California consumers with a  
          method for the consumer to opt out of the collection or use of  
          his or her information by the business.  This bill died in the  
          Senate Appropriations Committee.

          SB 242 (Corbett, 2011) would have prohibited a social networking  
          Internet Web site from displaying the home address or telephone  
          number, in specified text fields, of a registered user who  
          identifies himself or herself as under 18 years of age.  This  
          bill failed passage on the Senate floor.

          SB 1361 (Corbett, 2010) would have prohibited a social  
          networking Internet Web site, as defined, from displaying, to  
          the public or other registered users, the home address or  
          telephone number of a registered user of that Internet Web site  
          who is under 18 years of age, as provided.  This bill failed  
          passage in the Assembly Arts, Entertainment, Sports, Tourism,  
          and Internet Media Committee.

          SB 632 (Davis, 2009) would have required a social networking  
          Internet Web site to provide a disclosure to users that an image  
          which is uploaded onto the Web site is capable of being copied,  
          without consent, by persons who view the image, or copied in  
          violation of the privacy policy, terms of use, or other policy  
          of the site.  This bill was vetoed.

          ACR 106 (Nava, 2008) would have urged user-generated content Web  
          sites to work with the Safety Technical Task Force and law  
          enforcement to reduce the use of those Web sites for purposes of  
          criminal behavior.  This resolution died on the Assembly Floor.

           Prior Vote  :

          Senate Education Committee (Ayes 7, Noes 0)
          Assembly Floor (Ayes 78, Noes 0)
          Assembly Committee on Education (Ayes 7, Noes 0)
          Assembly Committee on Judiciary (Ayes 9, Noes 0)

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