BILL ANALYSIS                                                                                                                                                                                                    Ó




                                                                  AB 1570
                                                                  Page A
           Date of Hearing:   April 8, 2014

                        ASSEMBLY COMMITTEE ON HUMAN SERVICES
                                  Mark Stone, Chair
                 AB 1570 (Chesbro) - As Introduced:  January 30, 2014
           
          SUBJECT  :  Residential Care Facilities for the Elderly (RCFE).

          SUMMARY  :  Increases training requirements for licensees and  
          staff of RCFEs.  Specifically,  this bill  :   

          1)Deletes the existing requirement of 40 hours of classroom  
            instruction for RCFE licensee certification training programs  
            and replaces it with 100 hours of required coursework, which  
            shall include at least 40 hours of coursework that shall be  
            attended in person. 

          2)Adds personal rights, management of antipsychotic medication,  
            managing Alzheimer's disease and related dementias, and  
            managing the physical environment, including maintenance and  
            housekeeping to the list of items covered in the RCFE licensee  
            certification training program. 

          3)Clarifies that a RCFE licensee applicant is required to pass a  
            state-administered exam, rather than a written exam, in order  
            to become a RCFE licensee.

          4)Requires the state-administered exam to be comprised of 100  
            questions and requires the Department of Social Services (DSS)  
            to allow applicants to have access to the RCFE Act, related  
            regulations and the evaluator manual during the exam. 

          5)Requires DSS to annually review the exam and make changes, as  
            necessary, to reflect changes in statute and regulations, and  
            permits DSS to solicit stakeholder input in the development  
            and review of test questions.

          6)Eliminates the requirement that a RCFE staff person must  
            undergo ten hours of training within the first four weeks of  
            employment and, instead, requires a RCFE staff person to  
            undergo 40 hours of training prior to working independently  
            with residents. 

          7)Requires the staff person training to include 24 hours of  
            coursework training, which shall include 12 hours of training  









                                                                  AB 1570
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            relating to dementia care, as specified, and 16 hours of  
            hands-on training; and permits the 24 hours of coursework  
            training to utilize various methods of instruction, as  
            specified. 

          8)Requires DSS to establish regulations, in consultation with  
            provider organizations, to develop the staff person training  
            subject matter, which shall additionally include training on  
            dementia care and the misuse of antipsychotic medication. 

          9)Expands the requirement to annually complete eight hours of  
            continuing education in dementia care to include all RCFE  
            staff.  

           EXISTING LAW   

          1)Establishes the California RCFE Act, which requires facilities  
            that provide personal care and supervision, protective  
            supervision or health related services for persons 60 years of  
            age or older who voluntarily choose to reside in that facility  
            to be licensed by the California Department of Social  
            Services' (DSS) Community Care Licensing Division (CCLD).   
            (H&S Code 1569 and 1569.1)

          2)Requires RCFE licensee applicants to attend an orientation  
            given by the department which outlines the applicable rules  
            and regulations, and the scope and responsibility for  
            operation of a RCFE.  (H&S Code 1569.235)

          3)Requires a RCFE administrator to be at least 21 years of age,  
            have a valid RCFE administrator certificate, as specified, and  
            hold a high school diploma or pass a general educational  
            development (GED) test, as specified.  (H&S Code 1569.613). 

          4)Requires RCFE licensee applicants to successfully complete a  
            certification program approved by DSS, consisting of a minimum  
            of 40 hours of classroom instruction, as specified, and  
            passage of a written test.  (H&S Code 1569.23)

          5)Requires DSS to authorize organizations, as specified, to  
            provide certificate and continuing education courses for RCFE  
            administrators.  (H&S Code 1596.616(i))

          6)Requires RCFE licensees, administrators, facility managers and  
            staff to undergo a criminal background check and clearance  









                                                                  AB 1570
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            prior to operation or employment.  (H&S Code 1569.17)

          7)Requires RCFE administrator certification to consist of 40  
            hours of classroom instruction, for it to be renewed every two  
            years, and makes issuance of the renewal conditional upon the  
            administrator to submit documentation of completion of 40  
            hours of continuing education, which shall include eight hours  
            of training on providing care to residents with dementia, as  
            specified. (H&S Code 1596.616(f)) 

          8)Requires an RCFE administrator who holds a valid license as a  
            nursing home administrator, as specified, to comply with  
            required administrator training requirements, but exempts him  
            or her from having to take the written administrator test.   
            (H&S Code 1596.616)

          9)Permits a RCFE administrator to designate a "facility  
            manager;" defined as a person on the premises with the  
            authority and responsibility necessary to manage and control  
            the day-to-day operation of a RCFE and supervise residents.   
            (H&S Code 1596.618)

          10)Requires RCFE staff to undergo ten hours of training within  
            the first four weeks of employment and four hours annually  
            thereafter, as specified.  (H&S Code 1569.625)

          11)Requires RCFE staff to undergo an additional six hours of  
            training on providing care to residents with dementia within  
            the first four weeks of employment and eight hours of  
            in-service training on dementia care annually thereafter.   
            (H&S Code 1569.626)

          12)Requires DSS to provide appropriate training to CCLD  
            licensing personnel, which includes 40 hours of pre-service  
            training, as specified, and 36 hours of annual training, as  
            specified.  (H&S Code 1569.652)

           FISCAL EFFECT  :  Unknown.

          COMMENTS  :    

           Background  :  It is the intent of the Legislature, in  
          establishing the RCFE Act, to help provide a system of  
          residential care to allow older persons be able to voluntarily  
          live independently in a homelike environment as opposed to being  









                                                                  AB 1570
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          forced to live in an institutionalized facility, such as a  
          nursing home, or having to move between medical and nonmedical  
          environments.  RCFEs, commonly referred to as assisted living  
          facilities, are licensed retirement residential homes and board  
          and care homes that accommodate and provide services to meet the  
          varying, and at times, fluctuating health care needs of  
          individuals who are 60 years of age and over, and persons under  
          the age of 60 with compatible needs.  Licensed by DSS' Community  
          Care Licensing Division (CCLD), they can range in size from  
          residential homes with six or less beds to more formal  
          residential facilities with 100 beds or more. 

          There is also no uniform common care model; rather the types of  
          assistive services can vary widely, which can include differing  
          levels of personal care and protective supervision, based upon  
          the needs of the resident. 

          If a resident needs medical care in his or her residence in  
          order to maintain an independent lifestyle,  incidental medical  
          services are permitted to be provided by a licensed or otherwise  
          approved external provider, such as a home healthcare agency  
          (HHA), which is licensed by the California Department of Public.  
           Additionally, some RCFEs, upon approval of DSS and after having  
          met specified orientation and training requirements, may provide  
          assistive memory care services to individuals with dementia or  
          Alzheimer's disease. 

          Existing regulations also lay out the circumstances under which  
          an individual may be allowed to reside in RCFEs.  Specifically,  
          they include persons:<1>

                 Capable of administering their own medications;
                 Receiving medical care and treatment outside the  
               facility or who are receiving needed medical care from a  
               visiting nurse;
                 Who because of forgetfulness or physical limitations  
               need only be reminded or to be assisted to take medication  
               usually prescribed for self-administration;
                 With problems including, but not limited to,  
               forgetfulness, wandering, confusion, irritability, and  
               inability to manage money;
                 With mild temporary emotional disturbance resulting from  
               personal loss or change in living arrangement;


             --------------------------
          <1> Section 87455(b) of Title 22, California Code of  
          Regulations.








                                                                  AB 1570
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                 Who are temporarily bedridden, as specified; and
                 Who are under 60 years of age whose needs are compatible  
               with other residents in care, if they require the same  
               amount of care and supervision as do the other residents in  
               the facility. 

          Regulations also provide specific prohibitions on individuals  
          who are allowed to reside in a RCFE, which includes whether the  
          resident has active communicable tuberculosis, requires 24-hour  
          skilled nursing or intermediate care, has an ongoing behavioral  
          or mental disorder, or has dementia, unless he or she is  
          otherwise permitted to be cared for in a RCFE by CCLD.<2>

           Growing demand  :  Over the past thirty years, the demand for  
          RCFEs has grown substantially. Although RCFEs have been  
          generally available, they experienced explosive growth in the  
          1990s, more than doubling the number of beds between 1990 and  
          2002,<3> and continued to grow 16 percent between 2001 and  
          2010.<4>  Nationwide, states reported 1.2 million beds in  
          licensed RCFEs in 2010.<5> In 2010, the national Centers for  
          Disease Control reported that 40% of RCFE residents needed help  
          with three or more activities of daily living and three-fourths  
          of residents had at least two of the 10 most common chronic  
          conditions.<6>

          According to DSS, as of March 5, 2014 there are 7,589 licensed  
          RCFEs in California with a capacity to serve 176,317 residents. 

           RCFE licensee and administrator requirements  :  California  
          statute differentiates between facility licensees, who often are  
          the business owners and may be property owners and  
          ---------------------------
          <2> Section 87455(c) of Title 22, California Code of  
          Regulations. 
          <3>  Flores and Newcomer, "Monitoring Quality of Care in  
          Residential Care for the Elderly: The Information Challenge".  
          Journal of Aging and Social Policy, 21:225-242, 2009.
          <4>  SCAN Foundation. "Long Term Care Fundamentals: Residential  
          Care Facilities for the Elderly." March 2011.
          http://thescanfoundation.org/sites/thescanfoundation.org/files/LT 
          C_Fundamental_7_0.pdf
          <5>  "Assisted Living and Residential Care in the States in  
          2010," Mollica, Robert, AARP Public Policy Institute
          <6>  "Residents Living in Residential Care Facilities: United  
          States, 2010, Caffrey, Christine, et al., US Centers for
          Disease Control, April 2012








                                                                  AB 1570
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          administrators who are charged with overseeing the quality of  
          the day-to-day operations and are generally required to be  
          present at the facility during normal working hours.  However,  
          initial training and certification requirements for licensees  
          and administrators are similar. 

          At minimum, in order to be eligible to apply for a RCFE license,  
          a person must be at least 21 years of age, pass a criminal  
          background check and have a high school diploma or pass a GED  
          test.  A prospective licensee must then provide evidence that he  
          or she is of "reputable and responsible character,"<7> which  
          includes providing their employment history and character  
          references.  A prospective licensee must also document that he  
          or she has sufficient financial resources to maintain the  
          standard of care required by law and disclose any prior role as  
          an administrator or licensee of another community care facility,  
          including whether any disciplinary action was taken against him  
          or her. 

          Regarding training, a licensee and administrator are both  
          required to undergo 40 hours of classroom instruction in order  
          to be certified.  This training covers relevant laws and  
          regulations and core competencies as follows:
           
                 Laws, regulations, and policies and procedural standards  
               that impact the operations of residential care facilities  
               for the elderly;
                 Business operations;
                 Management and supervision of staff;
                 Psychosocial needs of the elderly;
                 Community and support services;
                 Physical needs for elderly persons;
                 Use, misuse, and interaction of medication commonly used  
               by the elderly;
                 Resident admission, retention, and assessment  
               procedures;
                 Training focused specifically on serving clients with  
               dementia; and
                 Cultural competency and sensitivity in issues relating  
               to the underserved aging lesbian, gay, bisexual, and  
               transgender community.

          Once completed, licensees and administrators must pass a written  
          exam administered by CCLD.  Once certified, licensees and  



          ---------------------------
          <7> Health and Safety Code 1569.15








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          administrators must renew their certification every two years.   
          However, for administrators, in order to have their  
          certification renewed, they must have participated in at least  
          40 hours of continuing education.  The continuing education  
          hours are required to include at least eight hours of education  
          on providing dementia care, and no more than half of the hours  
          of continuing education can be completed through online courses.

           RCFE staff requirements  :  Licensees employ a wide range of staff  
          to provide day-to-day support and care for residents of RCFEs.   
          Although many employ individuals with specific expertise and  
          certifications, such as Licensed Vocational Nurses and Certified  
          Nursing Assistants, at minimum staff "who assist residents with  
          personal activities of daily living"<8> are required to be at  
          least 18 years of age and undergo 10 hours of training within  
          four weeks of being employed by the RCFE and four hours of  
          training each year thereafter.  The training is somewhat similar  
          to that required of licensees and administrators, but  is  
          limited to covering the physical limitations and needs of the  
          elderly, the importance and techniques for personal care  
          services, residents' rights, policies and procedures regarding  
          medications and the psychosocial needs of the elderly. 

          There are also additional training requirements for staff who  
          work in RCFEs that "provide" dementia care or who assist  
          residents with managing their medication.  Staff who work in a  
          RCFE that "advertise(s) or promote(s) special care, special  
          programming, or a special environment for persons with  
          dementia"<9> are required to undergo an additional six hours of  
          training on providing care to persons with dementia.  Staff also  
          must annually complete eight hours of continuing training on  
          dementia care.  Training for staff who assist residents in the  
          management and self-administration of medication depends on the  
          size of the facility in which they work.  For facilities with 16  
          or more residents, staff must undergo 16 hours of training, and  
          for facilities with 15 or fewer residents, staff must complete  
          six hours of training on medication management.  Both training  
          requirements must be completed within the first two weeks of  
          employment and conclude with an examination.  Four hours of  
          annual continuing medication management training is required, as  
          well.

          All personnel, including the licensee, administrator and staff,  


          ---------------------------
          <8> Health and Safety Code 1569.625(b)
          <9> Health and Safety Code 1569.626








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          are required to undergo and receive a criminal background  
          clearance, and must demonstrate they are of good health, which  
          means they must be physically and mentally capable of performing  
          assigned tasks.  In order to ensure that all personnel are of  
          good health, they are required to undergo a health screening not  
          more than six months prior or seven days after employment or  
          licensure.<10>

           Adequacy and relevancy of existing training and certification  
          requirements  :  Nearly 25 years have passed since existing RCFE  
          licensing certification requirements have been changed.  The  
          last noted change was AB 1615 (Hannigan), Chapter 848, Statutes  
          of 1991, which required prospective licensees to undergo an  
          orientation training prior to commencing the licensee  
          certification process.  Additionally, there are no requirements  
          that licensees or administrators to have a college degree or  
          professional license, and staff are only required to be 18 years  
          of age regardless of whether they have a high school diploma.   
          The staff training requirements pale in comparison to those of  
          many service related positions that do not provide direct care  
          to the infirm, elderly or disabled.  In its 2013 special report,  
          "Residential Care in California: Unsafe, Unregulated, and  
          Unaccountable," California Advocates for Nursing Home Reform  
          wrote that even a manicurist "must have 400 hours of training  
          and pass a state exam." 

          The existing training requirements and methods by which RCFE  
          personnel access and meet their ongoing training needs is also  
          antiquated. Currently, a RCFE licensee and administrator are  
          required to undergo 40 hours of training and complete a written  
          exam.  However, as noted by DSS, "currently, no proctoring  
          protocol exists, resulting in no statewide uniformity on how the  
          exams are administered.  This lack of consistency and guidance  
          results in errors and can ultimately result in candidates  
          getting certified who may not meet the minimum  
          qualifications."<11> 

          Concerns have also been raised by advocates about the rigor and  
          relevance of the administrator exam.  According to DSS,  
          approximately 500 people take the administrator certification  
          ---------------------------
          <10> Section 87411(f) of Title 22, California Code of  
          Regulations.
          <11> 2014-15 Budget Change Proposal #CCLD-2; Department of  
          Social Services; Social Services and Licensing. 2014-15 Budget.  
          Page 12.








                                                                  AB 1570
                                                                  Page I
          test each month.  However, there is no requirement under law  
          that the exam reflects what is provided in the 40 hours of  
          administrator/licensee training required for completion prior to  
          taking the certification exam.  

           The Governor's 2014-15 CCLD budget proposal  :  In response to a  
          growing number of highly publicized incidents at licensed  
          community care facilities throughout the state, most notably the  
          abandonment of Valley Springs Manor, a licensed RCFE in Castro  
          Valley, CA, by its owner and licensee, the Governor has proposed  
          an increase of $7.5 million for CCLD.  The proposal includes a  
          request to increase the number of administrative and inspection  
          analyst positions to:

               "enhance health and safety outcomes for children and adults  
               in Community Care Facilities by ensuring a robust  
               enforcement program with a continued emphasis on increasing  
               visits to facilities, qualifications of facility  
               administrators, and civil penalties; updating facility  
               fees; establishing clear fiscal, program and corporate  
               accountability; developing necessary resources for  
               populations with medical and mental health needs; and  
               efficiently deploying staff and managers."<12> 

          Within the proposal, DSS acknowledges its responsibility to "see  
          that training provided properly prepares potential  
          administrators to safely operate facilities" and goes on to  
          state, in justifying their request for four additional staff,  
          that the requested funding is to "fully meet this responsibility  
          and to prevent the certification of unqualified administrators."  
           Although this proposal attempts to address over ten years of  
          budget reductions experienced by CCLD, it makes no mention of  
          additional training requirements for RCFE personnel, whether  
          increases in age qualifications or education should be  
          considered, or whether existing staff level requirements are  
          sufficient to meet the growing needs of California's aging  
          population.  

           Need for this bill  :  Stating the need for the bill, the author  
          writes:

               "The current requirements for RCFE administrator and  

               -------------------------
          <12> 2014-15 Budget Change Proposal #CCLD-2; Department of  
          Social Services; Social Services and Licensing. 2014-15 Budget.  
          Page 1.








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               caregiver training have not been revised in many years,  
               despite the changes in resident needs and despite higher  
               standards being imposed by some licensees themselves.  This  
               has led to significant criticism and raised questions  
               regarding the quality and quantity of staff and  
               administrator training overall.  In fact, the administrator  
               exam itself has come under fire for not having been updated  
               in many years to reflect changing laws and regulations.   
               [This bill] will increase the current requirements and  
               ensure that all RCFE administrators and direct care staff  
               have the appropriate level of training and that the  
               training covers the essential topics. This bill restores  
               integrity of the administrator exam itself by more than  
               doubling the number of questions and requiring that the  
               exam be updated on an annual basis to reflect new laws and  
               regulations."

           POLICY CONSIDERATIONS:  

          Under current law, DSS is authorized to develop regulations  
          governing the selection of vendors of initial certification and  
          continuing education training programs.  However, it lacks  
          specificity as to whether DSS conducts periodic evaluations of  
                             these programs.  As a result, many years could pass before a  
          vendor is reviewed and assessed as to the quality of its program  
          training. 

          Should the committee choose to pass this measure, it should  
          encourage the author to consider whether the bill should also  
          address the quality and rigor of initial certification and  
          continuing education training program vendors.

           RECOMMENDED AMENDMENTS:  

          Current law does not require the administrators and licensees to  
          take exams that reflect the content required of their training.   
          Additionally, the bill does not specifically require DSS to  
          review and revise the administrator and licensee exam on a  
          regular periodic basis.  This would allow DSS to make changes to  
          the exam to reflect changes in statute and/or regulations and  
          improve the test's rigor and questions on a more regular basis. 

          Specifically, staff recommends the following amendments:

          Amendment #1 - On page 2, line 11 after "questions." insert:









                                                                  AB 1570
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          The exam shall be reflective of the uniform core of knowledge  
          pursuant to subdivision (c).

          Amendment #2 - On page 3, line 25, delete "shall review the exam  
          annually and update it as" delete line 26 and on page 27 delete  
          "regulations." and insert: 
          , no later than July 1, 2015 and every other year thereafter,  
          shall review and revise the exam to reflect changes in law and  
          regulations in order to ensure the rigor and quality of the  
          exam.

           REGISTERED SUPPORT / OPPOSITION  :   

           Support 
           
          LeadingAge California (Sponsor)
          California Assisted Living Association (CALA)
          California Commission on Aging
          California Long-Term Care Ombudsman Association
          Chancellor Health Care, Inc.
          Long Term Care Ombudsman Services of San Luis Obispo County
          National Association of Social Workers CA Chapter (NASW-CA)
          Care and Compliance Group
          be.group

           Senior Living Facilities
           Activecare at Rolling Hills Ranch
          ActiveCare Living, Inc.
          AlmaVia of Camarillo
          Atherton Baptist Homes
          Beach Homes
          Belmont Village 
          Belmont Village Assisted Living of San Jose
          Belmont Village Hollywood
          Belmont Village of Encino
          Belmont Village of Westwood
          Belmont Village Rancho Palos Verdes
          Belmont Village Sabre Springs
          Belmont Village Senior Living
          Belmont Village Sunnyvale
          BridgePoint at Los Altos
          Burlingame Villa
          Byron Park
          Byron Park
          Capriana, Oakmont Senior Living Community









                                                                  AB 1570
                                                                  Page L
          Casa de Santa Fe
          Cedar Creek
          Chancellor Place of Murieta
          CiminoCare
          Claremont Place
          Courtyard Terrace
          Cranbrook of Tustin
          Cypress Court
          Cypress Place Assisted Living
          Cypress Place Superior Living
          Drake Terrace
          Easton Creek Villa
          Elder Care Alliance
          Emeral Court
          Emeritus at Apple Valley
          Emeritus at Casa Glendale
          Emeritus at Casa Glendale
          Emeritus at Chatsworth
          Emeritus at Corona
          Emeritus at Diablo Lodge
          Emeritus at Folsom
          Emeritus at Grand Terrace
          Emeritus at Lassen House
          Emeritus at Meadowlark
          Emeritus at Orchard Park
          Emeritus at Palm Springs
          Emeritus at Roseville Gardens
          Emeritus at Villa de Anza
          Emeritus at Whittier
          Emeritus of Alhambra
          Emeritus Senior Living, CA Division
          Emeritus, San Juan Capistrano
          Eskaton Vallage Placerville
          Fair Oaks Villa
          Foothill Village
          Fredericka Manor
          Fredericka Manor
          Front Porch
          Garden Park Villas
          Harbor View Chateau
          Hollenbeck Palms
          Huntington Terrace
          Inn at the Park
          Lakeside Park
          Lantern Crest 









                                                                  AB 1570
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          Lodge at Paulin Creek
          MBK Senior Living
          Meadowbrook at Agoura Hills
          Meadows at Country Place
          Milestone Retirement, LLC
          Mirage Inn
          Mission Hills at Rancho Mirage
          Murieta Gardens
          Nohl Ranch Inn
          Northstar Rancho Cordova
          Oakdale of La Mesa
          Oakmont of Carmichael
          Palm Gardens
          Palm Village Retirement Community
          Paramount Court Senior Living
          Paramount House Senior Living
          Park Plaza
          Park Terrace
          Parson Group, Inc.
          Ponte Palmero
          Regency of Evergreen Valley
          Regency Place
          River Fountains of Lodi
          Salem Lutheran Home
          Sandi Flores Consulting Group, Inc.
          Silverado Belmont Hills
          Silverado Calabasas
          Silverado Escondido
          Silverado Senior Living - San Juan Capistrano
          Silverado, Irvine
          Stacie's Chalet Modesto Assisted Living
          Stratford at Beyer Park
          Summerhill Villa
          Sunrise Assisted Living of Tustin
          Sunrise at San Marino
          Sunrise of Huntington Beach
          Sunrise of La Costa
          Sunrise of La Jolla
          Sunrise of Mission Viejo
          Sunrise of Sunnyvale
          Sunrise of Westlake Village
          Sunrise of Yorba Linda
          Sunrise Senior Living
          Sunrise Senior Living of Beverly Hills
          Sunrise Senior Living of Oakland









                                                                  AB 1570
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          The Arbors at Rancho Pensaquitos
          The Carlisle
          The Huntington
          The Patrician
          The Point at Rockridge
          The Regency
          The Strafford
          Valencia Terrace
          Villa Bonita
          Vintage Burbank Senior Living
          Vintage Cerritos
          Vintage Coventry
          Vintage Encino Hills
          Vintage Golden Gate
          Vintage Mission Viejo
          Vintage Senior Living Bradford Square
          Vintage Sierra Pointe
          Vintage Simi Hills
          Vista Village
          Wesley Palms
          Whittier Place
          Windchime of Marin
          Woodbridge Place

           Opposition 
           
          California Right to Life Committee, Inc.
          Community Residential Care Association of California
          Consumer Advocates for RCFE Reform (CARR)
           
          Analysis Prepared by  :    Chris Reefe / HUM. S. / (916) 319-2089