BILL ANALYSIS Ó AB 1570 Page A Date of Hearing: April 8, 2014 ASSEMBLY COMMITTEE ON HUMAN SERVICES Mark Stone, Chair AB 1570 (Chesbro) - As Introduced: January 30, 2014 SUBJECT : Residential Care Facilities for the Elderly (RCFE). SUMMARY : Increases training requirements for licensees and staff of RCFEs. Specifically, this bill : 1)Deletes the existing requirement of 40 hours of classroom instruction for RCFE licensee certification training programs and replaces it with 100 hours of required coursework, which shall include at least 40 hours of coursework that shall be attended in person. 2)Adds personal rights, management of antipsychotic medication, managing Alzheimer's disease and related dementias, and managing the physical environment, including maintenance and housekeeping to the list of items covered in the RCFE licensee certification training program. 3)Clarifies that a RCFE licensee applicant is required to pass a state-administered exam, rather than a written exam, in order to become a RCFE licensee. 4)Requires the state-administered exam to be comprised of 100 questions and requires the Department of Social Services (DSS) to allow applicants to have access to the RCFE Act, related regulations and the evaluator manual during the exam. 5)Requires DSS to annually review the exam and make changes, as necessary, to reflect changes in statute and regulations, and permits DSS to solicit stakeholder input in the development and review of test questions. 6)Eliminates the requirement that a RCFE staff person must undergo ten hours of training within the first four weeks of employment and, instead, requires a RCFE staff person to undergo 40 hours of training prior to working independently with residents. 7)Requires the staff person training to include 24 hours of coursework training, which shall include 12 hours of training AB 1570 Page B relating to dementia care, as specified, and 16 hours of hands-on training; and permits the 24 hours of coursework training to utilize various methods of instruction, as specified. 8)Requires DSS to establish regulations, in consultation with provider organizations, to develop the staff person training subject matter, which shall additionally include training on dementia care and the misuse of antipsychotic medication. 9)Expands the requirement to annually complete eight hours of continuing education in dementia care to include all RCFE staff. EXISTING LAW 1)Establishes the California RCFE Act, which requires facilities that provide personal care and supervision, protective supervision or health related services for persons 60 years of age or older who voluntarily choose to reside in that facility to be licensed by the California Department of Social Services' (DSS) Community Care Licensing Division (CCLD). (H&S Code 1569 and 1569.1) 2)Requires RCFE licensee applicants to attend an orientation given by the department which outlines the applicable rules and regulations, and the scope and responsibility for operation of a RCFE. (H&S Code 1569.235) 3)Requires a RCFE administrator to be at least 21 years of age, have a valid RCFE administrator certificate, as specified, and hold a high school diploma or pass a general educational development (GED) test, as specified. (H&S Code 1569.613). 4)Requires RCFE licensee applicants to successfully complete a certification program approved by DSS, consisting of a minimum of 40 hours of classroom instruction, as specified, and passage of a written test. (H&S Code 1569.23) 5)Requires DSS to authorize organizations, as specified, to provide certificate and continuing education courses for RCFE administrators. (H&S Code 1596.616(i)) 6)Requires RCFE licensees, administrators, facility managers and staff to undergo a criminal background check and clearance AB 1570 Page C prior to operation or employment. (H&S Code 1569.17) 7)Requires RCFE administrator certification to consist of 40 hours of classroom instruction, for it to be renewed every two years, and makes issuance of the renewal conditional upon the administrator to submit documentation of completion of 40 hours of continuing education, which shall include eight hours of training on providing care to residents with dementia, as specified. (H&S Code 1596.616(f)) 8)Requires an RCFE administrator who holds a valid license as a nursing home administrator, as specified, to comply with required administrator training requirements, but exempts him or her from having to take the written administrator test. (H&S Code 1596.616) 9)Permits a RCFE administrator to designate a "facility manager;" defined as a person on the premises with the authority and responsibility necessary to manage and control the day-to-day operation of a RCFE and supervise residents. (H&S Code 1596.618) 10)Requires RCFE staff to undergo ten hours of training within the first four weeks of employment and four hours annually thereafter, as specified. (H&S Code 1569.625) 11)Requires RCFE staff to undergo an additional six hours of training on providing care to residents with dementia within the first four weeks of employment and eight hours of in-service training on dementia care annually thereafter. (H&S Code 1569.626) 12)Requires DSS to provide appropriate training to CCLD licensing personnel, which includes 40 hours of pre-service training, as specified, and 36 hours of annual training, as specified. (H&S Code 1569.652) FISCAL EFFECT : Unknown. COMMENTS : Background : It is the intent of the Legislature, in establishing the RCFE Act, to help provide a system of residential care to allow older persons be able to voluntarily live independently in a homelike environment as opposed to being AB 1570 Page D forced to live in an institutionalized facility, such as a nursing home, or having to move between medical and nonmedical environments. RCFEs, commonly referred to as assisted living facilities, are licensed retirement residential homes and board and care homes that accommodate and provide services to meet the varying, and at times, fluctuating health care needs of individuals who are 60 years of age and over, and persons under the age of 60 with compatible needs. Licensed by DSS' Community Care Licensing Division (CCLD), they can range in size from residential homes with six or less beds to more formal residential facilities with 100 beds or more. There is also no uniform common care model; rather the types of assistive services can vary widely, which can include differing levels of personal care and protective supervision, based upon the needs of the resident. If a resident needs medical care in his or her residence in order to maintain an independent lifestyle, incidental medical services are permitted to be provided by a licensed or otherwise approved external provider, such as a home healthcare agency (HHA), which is licensed by the California Department of Public. Additionally, some RCFEs, upon approval of DSS and after having met specified orientation and training requirements, may provide assistive memory care services to individuals with dementia or Alzheimer's disease. Existing regulations also lay out the circumstances under which an individual may be allowed to reside in RCFEs. Specifically, they include persons:<1> Capable of administering their own medications; Receiving medical care and treatment outside the facility or who are receiving needed medical care from a visiting nurse; Who because of forgetfulness or physical limitations need only be reminded or to be assisted to take medication usually prescribed for self-administration; With problems including, but not limited to, forgetfulness, wandering, confusion, irritability, and inability to manage money; With mild temporary emotional disturbance resulting from personal loss or change in living arrangement; -------------------------- <1> Section 87455(b) of Title 22, California Code of Regulations. AB 1570 Page E Who are temporarily bedridden, as specified; and Who are under 60 years of age whose needs are compatible with other residents in care, if they require the same amount of care and supervision as do the other residents in the facility. Regulations also provide specific prohibitions on individuals who are allowed to reside in a RCFE, which includes whether the resident has active communicable tuberculosis, requires 24-hour skilled nursing or intermediate care, has an ongoing behavioral or mental disorder, or has dementia, unless he or she is otherwise permitted to be cared for in a RCFE by CCLD.<2> Growing demand : Over the past thirty years, the demand for RCFEs has grown substantially. Although RCFEs have been generally available, they experienced explosive growth in the 1990s, more than doubling the number of beds between 1990 and 2002,<3> and continued to grow 16 percent between 2001 and 2010.<4> Nationwide, states reported 1.2 million beds in licensed RCFEs in 2010.<5> In 2010, the national Centers for Disease Control reported that 40% of RCFE residents needed help with three or more activities of daily living and three-fourths of residents had at least two of the 10 most common chronic conditions.<6> According to DSS, as of March 5, 2014 there are 7,589 licensed RCFEs in California with a capacity to serve 176,317 residents. RCFE licensee and administrator requirements : California statute differentiates between facility licensees, who often are the business owners and may be property owners and --------------------------- <2> Section 87455(c) of Title 22, California Code of Regulations. <3> Flores and Newcomer, "Monitoring Quality of Care in Residential Care for the Elderly: The Information Challenge". Journal of Aging and Social Policy, 21:225-242, 2009. <4> SCAN Foundation. "Long Term Care Fundamentals: Residential Care Facilities for the Elderly." March 2011. http://thescanfoundation.org/sites/thescanfoundation.org/files/LT C_Fundamental_7_0.pdf <5> "Assisted Living and Residential Care in the States in 2010," Mollica, Robert, AARP Public Policy Institute <6> "Residents Living in Residential Care Facilities: United States, 2010, Caffrey, Christine, et al., US Centers for Disease Control, April 2012 AB 1570 Page F administrators who are charged with overseeing the quality of the day-to-day operations and are generally required to be present at the facility during normal working hours. However, initial training and certification requirements for licensees and administrators are similar. At minimum, in order to be eligible to apply for a RCFE license, a person must be at least 21 years of age, pass a criminal background check and have a high school diploma or pass a GED test. A prospective licensee must then provide evidence that he or she is of "reputable and responsible character,"<7> which includes providing their employment history and character references. A prospective licensee must also document that he or she has sufficient financial resources to maintain the standard of care required by law and disclose any prior role as an administrator or licensee of another community care facility, including whether any disciplinary action was taken against him or her. Regarding training, a licensee and administrator are both required to undergo 40 hours of classroom instruction in order to be certified. This training covers relevant laws and regulations and core competencies as follows: Laws, regulations, and policies and procedural standards that impact the operations of residential care facilities for the elderly; Business operations; Management and supervision of staff; Psychosocial needs of the elderly; Community and support services; Physical needs for elderly persons; Use, misuse, and interaction of medication commonly used by the elderly; Resident admission, retention, and assessment procedures; Training focused specifically on serving clients with dementia; and Cultural competency and sensitivity in issues relating to the underserved aging lesbian, gay, bisexual, and transgender community. Once completed, licensees and administrators must pass a written exam administered by CCLD. Once certified, licensees and --------------------------- <7> Health and Safety Code 1569.15 AB 1570 Page G administrators must renew their certification every two years. However, for administrators, in order to have their certification renewed, they must have participated in at least 40 hours of continuing education. The continuing education hours are required to include at least eight hours of education on providing dementia care, and no more than half of the hours of continuing education can be completed through online courses. RCFE staff requirements : Licensees employ a wide range of staff to provide day-to-day support and care for residents of RCFEs. Although many employ individuals with specific expertise and certifications, such as Licensed Vocational Nurses and Certified Nursing Assistants, at minimum staff "who assist residents with personal activities of daily living"<8> are required to be at least 18 years of age and undergo 10 hours of training within four weeks of being employed by the RCFE and four hours of training each year thereafter. The training is somewhat similar to that required of licensees and administrators, but is limited to covering the physical limitations and needs of the elderly, the importance and techniques for personal care services, residents' rights, policies and procedures regarding medications and the psychosocial needs of the elderly. There are also additional training requirements for staff who work in RCFEs that "provide" dementia care or who assist residents with managing their medication. Staff who work in a RCFE that "advertise(s) or promote(s) special care, special programming, or a special environment for persons with dementia"<9> are required to undergo an additional six hours of training on providing care to persons with dementia. Staff also must annually complete eight hours of continuing training on dementia care. Training for staff who assist residents in the management and self-administration of medication depends on the size of the facility in which they work. For facilities with 16 or more residents, staff must undergo 16 hours of training, and for facilities with 15 or fewer residents, staff must complete six hours of training on medication management. Both training requirements must be completed within the first two weeks of employment and conclude with an examination. Four hours of annual continuing medication management training is required, as well. All personnel, including the licensee, administrator and staff, --------------------------- <8> Health and Safety Code 1569.625(b) <9> Health and Safety Code 1569.626 AB 1570 Page H are required to undergo and receive a criminal background clearance, and must demonstrate they are of good health, which means they must be physically and mentally capable of performing assigned tasks. In order to ensure that all personnel are of good health, they are required to undergo a health screening not more than six months prior or seven days after employment or licensure.<10> Adequacy and relevancy of existing training and certification requirements : Nearly 25 years have passed since existing RCFE licensing certification requirements have been changed. The last noted change was AB 1615 (Hannigan), Chapter 848, Statutes of 1991, which required prospective licensees to undergo an orientation training prior to commencing the licensee certification process. Additionally, there are no requirements that licensees or administrators to have a college degree or professional license, and staff are only required to be 18 years of age regardless of whether they have a high school diploma. The staff training requirements pale in comparison to those of many service related positions that do not provide direct care to the infirm, elderly or disabled. In its 2013 special report, "Residential Care in California: Unsafe, Unregulated, and Unaccountable," California Advocates for Nursing Home Reform wrote that even a manicurist "must have 400 hours of training and pass a state exam." The existing training requirements and methods by which RCFE personnel access and meet their ongoing training needs is also antiquated. Currently, a RCFE licensee and administrator are required to undergo 40 hours of training and complete a written exam. However, as noted by DSS, "currently, no proctoring protocol exists, resulting in no statewide uniformity on how the exams are administered. This lack of consistency and guidance results in errors and can ultimately result in candidates getting certified who may not meet the minimum qualifications."<11> Concerns have also been raised by advocates about the rigor and relevance of the administrator exam. According to DSS, approximately 500 people take the administrator certification --------------------------- <10> Section 87411(f) of Title 22, California Code of Regulations. <11> 2014-15 Budget Change Proposal #CCLD-2; Department of Social Services; Social Services and Licensing. 2014-15 Budget. Page 12. AB 1570 Page I test each month. However, there is no requirement under law that the exam reflects what is provided in the 40 hours of administrator/licensee training required for completion prior to taking the certification exam. The Governor's 2014-15 CCLD budget proposal : In response to a growing number of highly publicized incidents at licensed community care facilities throughout the state, most notably the abandonment of Valley Springs Manor, a licensed RCFE in Castro Valley, CA, by its owner and licensee, the Governor has proposed an increase of $7.5 million for CCLD. The proposal includes a request to increase the number of administrative and inspection analyst positions to: "enhance health and safety outcomes for children and adults in Community Care Facilities by ensuring a robust enforcement program with a continued emphasis on increasing visits to facilities, qualifications of facility administrators, and civil penalties; updating facility fees; establishing clear fiscal, program and corporate accountability; developing necessary resources for populations with medical and mental health needs; and efficiently deploying staff and managers."<12> Within the proposal, DSS acknowledges its responsibility to "see that training provided properly prepares potential administrators to safely operate facilities" and goes on to state, in justifying their request for four additional staff, that the requested funding is to "fully meet this responsibility and to prevent the certification of unqualified administrators." Although this proposal attempts to address over ten years of budget reductions experienced by CCLD, it makes no mention of additional training requirements for RCFE personnel, whether increases in age qualifications or education should be considered, or whether existing staff level requirements are sufficient to meet the growing needs of California's aging population. Need for this bill : Stating the need for the bill, the author writes: "The current requirements for RCFE administrator and ------------------------- <12> 2014-15 Budget Change Proposal #CCLD-2; Department of Social Services; Social Services and Licensing. 2014-15 Budget. Page 1. AB 1570 Page J caregiver training have not been revised in many years, despite the changes in resident needs and despite higher standards being imposed by some licensees themselves. This has led to significant criticism and raised questions regarding the quality and quantity of staff and administrator training overall. In fact, the administrator exam itself has come under fire for not having been updated in many years to reflect changing laws and regulations. [This bill] will increase the current requirements and ensure that all RCFE administrators and direct care staff have the appropriate level of training and that the training covers the essential topics. This bill restores integrity of the administrator exam itself by more than doubling the number of questions and requiring that the exam be updated on an annual basis to reflect new laws and regulations." POLICY CONSIDERATIONS: Under current law, DSS is authorized to develop regulations governing the selection of vendors of initial certification and continuing education training programs. However, it lacks specificity as to whether DSS conducts periodic evaluations of these programs. As a result, many years could pass before a vendor is reviewed and assessed as to the quality of its program training. Should the committee choose to pass this measure, it should encourage the author to consider whether the bill should also address the quality and rigor of initial certification and continuing education training program vendors. RECOMMENDED AMENDMENTS: Current law does not require the administrators and licensees to take exams that reflect the content required of their training. Additionally, the bill does not specifically require DSS to review and revise the administrator and licensee exam on a regular periodic basis. This would allow DSS to make changes to the exam to reflect changes in statute and/or regulations and improve the test's rigor and questions on a more regular basis. Specifically, staff recommends the following amendments: Amendment #1 - On page 2, line 11 after "questions." insert: AB 1570 Page K The exam shall be reflective of the uniform core of knowledge pursuant to subdivision (c). Amendment #2 - On page 3, line 25, delete "shall review the exam annually and update it as" delete line 26 and on page 27 delete "regulations." and insert: , no later than July 1, 2015 and every other year thereafter, shall review and revise the exam to reflect changes in law and regulations in order to ensure the rigor and quality of the exam. REGISTERED SUPPORT / OPPOSITION : Support LeadingAge California (Sponsor) California Assisted Living Association (CALA) California Commission on Aging California Long-Term Care Ombudsman Association Chancellor Health Care, Inc. Long Term Care Ombudsman Services of San Luis Obispo County National Association of Social Workers CA Chapter (NASW-CA) Care and Compliance Group be.group Senior Living Facilities Activecare at Rolling Hills Ranch ActiveCare Living, Inc. AlmaVia of Camarillo Atherton Baptist Homes Beach Homes Belmont Village Belmont Village Assisted Living of San Jose Belmont Village Hollywood Belmont Village of Encino Belmont Village of Westwood Belmont Village Rancho Palos Verdes Belmont Village Sabre Springs Belmont Village Senior Living Belmont Village Sunnyvale BridgePoint at Los Altos Burlingame Villa Byron Park Byron Park Capriana, Oakmont Senior Living Community AB 1570 Page L Casa de Santa Fe Cedar Creek Chancellor Place of Murieta CiminoCare Claremont Place Courtyard Terrace Cranbrook of Tustin Cypress Court Cypress Place Assisted Living Cypress Place Superior Living Drake Terrace Easton Creek Villa Elder Care Alliance Emeral Court Emeritus at Apple Valley Emeritus at Casa Glendale Emeritus at Casa Glendale Emeritus at Chatsworth Emeritus at Corona Emeritus at Diablo Lodge Emeritus at Folsom Emeritus at Grand Terrace Emeritus at Lassen House Emeritus at Meadowlark Emeritus at Orchard Park Emeritus at Palm Springs Emeritus at Roseville Gardens Emeritus at Villa de Anza Emeritus at Whittier Emeritus of Alhambra Emeritus Senior Living, CA Division Emeritus, San Juan Capistrano Eskaton Vallage Placerville Fair Oaks Villa Foothill Village Fredericka Manor Fredericka Manor Front Porch Garden Park Villas Harbor View Chateau Hollenbeck Palms Huntington Terrace Inn at the Park Lakeside Park Lantern Crest AB 1570 Page M Lodge at Paulin Creek MBK Senior Living Meadowbrook at Agoura Hills Meadows at Country Place Milestone Retirement, LLC Mirage Inn Mission Hills at Rancho Mirage Murieta Gardens Nohl Ranch Inn Northstar Rancho Cordova Oakdale of La Mesa Oakmont of Carmichael Palm Gardens Palm Village Retirement Community Paramount Court Senior Living Paramount House Senior Living Park Plaza Park Terrace Parson Group, Inc. Ponte Palmero Regency of Evergreen Valley Regency Place River Fountains of Lodi Salem Lutheran Home Sandi Flores Consulting Group, Inc. Silverado Belmont Hills Silverado Calabasas Silverado Escondido Silverado Senior Living - San Juan Capistrano Silverado, Irvine Stacie's Chalet Modesto Assisted Living Stratford at Beyer Park Summerhill Villa Sunrise Assisted Living of Tustin Sunrise at San Marino Sunrise of Huntington Beach Sunrise of La Costa Sunrise of La Jolla Sunrise of Mission Viejo Sunrise of Sunnyvale Sunrise of Westlake Village Sunrise of Yorba Linda Sunrise Senior Living Sunrise Senior Living of Beverly Hills Sunrise Senior Living of Oakland AB 1570 Page N The Arbors at Rancho Pensaquitos The Carlisle The Huntington The Patrician The Point at Rockridge The Regency The Strafford Valencia Terrace Villa Bonita Vintage Burbank Senior Living Vintage Cerritos Vintage Coventry Vintage Encino Hills Vintage Golden Gate Vintage Mission Viejo Vintage Senior Living Bradford Square Vintage Sierra Pointe Vintage Simi Hills Vista Village Wesley Palms Whittier Place Windchime of Marin Woodbridge Place Opposition California Right to Life Committee, Inc. Community Residential Care Association of California Consumer Advocates for RCFE Reform (CARR) Analysis Prepared by : Chris Reefe / HUM. S. / (916) 319-2089