BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                            



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                                    THIRD READING


          Bill No:  AB 1572
          Author:   Eggman (D), et al.
          Amended:  4/8/14 in Assembly
          Vote:     21

           
           SENATE HUMAN SERVICES COMMITTEE  :  4-0, 6/10/14
          AYES:  Beall, DeSaulnier, Liu, Wyland
          NO VOTE RECORDED:  Berryhill

           SENATE APPROPRIATIONS COMMITTEE  :  Senate Rule 28.8

           ASSEMBLY FLOOR :  72-1, 5/5/14 - See last page for vote


           SUBJECT  :    Residential care facilities for the elderly:   
          resident and family 
                      council

           SOURCE  :     California Advocates for Nursing Home Reform


           DIGEST  :    This bill requires a Residential Care Facility for  
          the Elderly (RCFE) to assist residents in establishing and  
          maintaining a resident council at the request of two or more  
          residents, instead of at the request of a majority of residents.  
          Additionally, this bill requires facilities to respond to  
          resident council concerns in writing and to promote the resident  
          council as specified.  This bill also requires facilities to  
          respond to concerns raised by family councils and to include  
          notice of the family council as specified.  This bill  
          additionally requires facilities to perform other specified  
          actions pertaining to the resident and family councils.
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           ANALYSIS  :    

          Existing law:

          1. Establishes the Residential Care Facilities for the Elderly  
             Act, which provides for the California Department of Social  
             Services (DSS) to license and regulate RCFEs as a separate  
             category within the existing community care licensing (CCL)  
             structure of DSS. 

          2. Requires every licensed RCFE, at the request of a majority of  
             residents, to assist residents in establishing and  
             maintaining a resident-oriented facility council composed of  
             residents and family members. 

          3. Provides that a willful and repeated violation of the above  
             shall not constitute a misdemeanor offense but shall be  
             subject to other civil penalties established pursuant to the  
             RCFE Act. 

          4. Provides that an RCFE may not prohibit the formation of a  
             family council and requires the family council be permitted  
             to meet in a common room of the RCFE, be provided with  
             adequate space on a prominent bulletin board. 

          5. Defines family council as a meeting of two or more family  
             members, friends, responsible parties or legal agents of  
             residents. 

          This bill:

          1. Requires RCFEs assist residents in establishing and  
             maintaining a single resident council at the facility at the  
             request of two or more residents and renames "resident  
             oriented facility council" as "resident councils."

          2. Provides that various non-resident stakeholders may  
             participate in resident council meetings and activities at  
             the invitation of the council.

          3. Requires a facility to respond in writing to written concerns  

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             or recommendations made by a resident council or a family  
             council within 14 days.

          4. Establishes numerous rights of the resident council including  
             to meet independently with outside persons or facility  
             personnel and for members to be informed by the facility  
             about each resident's right to be interviewed as part of the  
             regulatory inspection process.

          5. Requires an RCFE to promote the resident council by informing  
             residents, providing information regarding the timing and  
             location of meetings, and the resident representative  
             contact.

          6. Requires an RCFE with 16 or more residents to appoint a  
             designated staff liaison to assist a resident council or a  
             family council, as specified.

          7. Prohibits an RCFE from willfully interfering with the  
             formation of a resident or family council or its  
             participation in the regulatory inspection process, as  
             defined.

          8. Provides that facility personnel may attend a family council  
             meeting only at the invitation of the council and that upon  
             request of the family council, a facility shall share the  
             name and contact information of the designated representative  
             of the family council with the long-term care ombudsman  
             program.

          9. Requires facilities to provide notice regarding the family  
             council in routine mailings and to inform family members and  
             resident representatives identified on a new or current  
             resident's admissions agreement regarding the family council;  
             or if no family council exists, requires the facility to  
             provide written information to the family or resident  
             representative of their right to form a council.

          10.Prohibits an RCFE from willfully interfering with the  
             formation of a resident council or its participation in the  
             regulatory inspection process, as defined.

          11.Provides that a violation of the facility requirements  
             pertaining to both resident councils and family councils  

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             shall constitute a violation of resident's rights and imposes  
             a $250 daily civil penalty until the violation is corrected.

           Background 
           
          According to the author's office, RCFEs currently are not  
          required to inform residents and their families or  
          representatives of their right to form resident and family  
          councils.  The author's office further states that existing law  
          requiring a majority of residents to request the formation of a  
          resident council is prohibitive to the creation of resident  
          councils.  The author's office states that resident and family  
          councils allow concerns to be addressed through a formal body  
          that is tasked with representing the interests of the residents  
          and family members and those councils may be able to resolve  
          disputes without the involvement of CCL, thus saving the state  
          money.

          This bill is part of a broad package of legislation sponsored by  
          California Advocates for Nursing Home Reform (CANHR) in response  
          to recent instances of inadequate regulatory oversight of RCFEs.  
           A series of events has drawn attention to questions about the  
          adequacy of DSS oversight and the state's ability to protect  
          people who reside in RCFEs. 

             In July 2013, ProPublica and Frontline reporters wrote and  
             produced a series of stories on Emeritus, the nation's  
             largest RCFE provider.  Featured in the article was a woman  
             who died after receiving poor care at in a facility in  
             Auburn, California.  The series documented chronic  
             understaffing, a lack of required assessments and substandard  
             care. 

             Reports in September 2013, prompted by a consumer watchdog  
             group that had hand-culled through stacks of documents in San  
             Diego, revealed that more than two dozen seniors had died in  
             recent years in RCFEs under questionable circumstances that  
             went ignored or unpunished by CCL.  

             In late October 2013, 19 frail seniors were abandoned at  
             Valley Springs Manor in Castro Valley by the licensee and all  
             but two staff after the state began license revocation  
             proceedings.  DSS inspectors, noting the facility had been  
             abandoned, left the two unpaid service staff to care for the  

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             abandoned residents with insufficient food and medication,  
             handing them a $3,800 citation before leaving for the  
             weekend.  The next day sheriff's deputies and paramedics sent  
             the patients to local hospitals.

           Regulatory Oversight  .  The CCL division of DSS provides the  
          primary public oversight over the quality and care provided in  
          RCFE facilities.  Prior to January 2004, CCL conducted annual  
          visits of all RCFEs and other licensed facilities within its  
          jurisdiction.  However, as a result of a series of budget cuts  
          beginning in 2003, CCL began inspecting facilities based on a  
          random sample protocol.  Under this scenario, those facilities  
          that warrant close monitoring because of a poor history of  
          compliance are monitored annually, as well as facilities that  
          are federally required to be inspected annually.  Typically,  
          this comprises about 10% of all facilities. Of the remaining  
          90%, approximately 30% are randomly selected for inspection each  
          year.  A five-year inspection mandate was imposed with the  
          intent to catch facilities that are not randomly selected at  
          least that often for inspection.

          A 2008 study published by the California Health Care Foundation  
          investigating the impact on the truncated frequency of visits  
          found that "routine visits were replaced with significant  
          increases in the number of complaint and problem-driven visits"  
          and that "the monitoring of quality of care in RCFEs has become  
          a complaint and problem driven process."

           FISCAL EFFECT  :    Appropriation:  No   Fiscal Com.:  Yes    
          Local:  No

           SUPPORT  :   (Verified  6/20/14)

          California Advocates for Nursing Home Reform (source)
          California Long-Term Care Ombudsman Association
          County of San Diego

           ARGUMENTS IN SUPPORT  :    The bill's sponsor, CANHR, states that  
          resident councils and family councils can positively influence  
          the quality of care in RCFEs by offering a forum to enhance  
          communications with facility staff and assist with identifying  
          and addressing facility problems.  The author's office and  
          sponsor additionally state that while existing law permits the  
          formation of resident and family councils, it does not encourage  

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          their development, as there is no affirmative obligation for  
          facilities to inform potential participants or their right to  
          form, or the existence of a resident or family council, nor any  
          obligation to respond to concerns raised.

           ASSEMBLY FLOOR  :  72-1, 5/5/14
          AYES:  Achadjian, Alejo, Allen, Ammiano, Atkins, Bigelow, Bloom,  
            Bocanegra, Bonilla, Bonta, Bradford, Brown, Buchanan, Ian  
            Calderon, Campos, Chau, Chávez, Chesbro, Conway, Cooley,  
            Dababneh, Dahle, Daly, Dickinson, Eggman, Fong, Fox, Frazier,  
            Beth Gaines, Garcia, Gatto, Gomez, Gonzalez, Gordon, Gorell,  
            Gray, Grove, Hagman, Hall, Harkey, Holden, Jones,  
            Jones-Sawyer, Levine, Linder, Lowenthal, Maienschein, Medina,  
            Mullin, Muratsuchi, Nazarian, Nestande, Olsen, Pan, Perea, V.  
            Manuel Pérez, Quirk, Quirk-Silva, Rendon, Ridley-Thomas,  
            Rodriguez, Salas, Skinner, Stone, Ting, Wagner, Weber,  
            Wieckowski, Wilk, Williams, Yamada, John A. Pérez
          NOES:  Donnelly
          NO VOTE RECORDED:  Roger Hernández, Logue, Mansoor, Melendez,  
            Patterson, Waldron, Vacancy

          JL:d  6/23/14   Senate Floor Analyses 

                           SUPPORT/OPPOSITION:  SEE ABOVE

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