BILL ANALYSIS Ó AB 1584 Page 1 Date of Hearing: April 9, 2014 ASSEMBLY COMMITTEE ON EDUCATION Joan Buchanan, Chair AB 1584 (Buchanan) - As Amended: March 28, 2014 [Note: This bill is double referred to the Assembly Judiciary Committee and will be heard as it relates to issues under its jurisdiction.] SUBJECT : Pupil records: privacy: third-party contracts: digital storage services and digital educational software SUMMARY : Authorizes local educational agencies (LEAs) to enter into contracts with third parties for specified computer services and requires the contracts to contain specified provisions. Specifically, this bill : 1)Authorizes LEAs to contract with third parties for the following purposes: a) To provide services, including cloud-based services, for the digital storage, management, and retrieval of pupil records; and b) To provide digital educational software that authorizes a third party provider of digital educational software to access and acquire pupil records. 2)Requires the contracts to contain all of the following: a) A statement that pupil records continue to be the property of and under the control of the local educational agency; b) A prohibition against the third party using information in individual pupil records for commercial or advertising purposes; c) A prohibition against the third party releasing any information in a pupil record to any unauthorized individual or entity without the prior written approval of the eligible pupil or the pupil's parent or legal guardian; d) A description of the procedures by which a parent, legal AB 1584 Page 2 guardian, or eligible pupil may review the pupil's records and correct erroneous information; e) A description of the actions the third party will take, including the designation and training of responsible individuals, to ensure the security of pupil records. Compliance with this requirement shall not, in itself, absolve the third party of liability in the event of an unauthorized disclosure of pupil records; f) The assignment of liability and the procedures for notifying the affected parent, legal guardian, and eligible pupil in the event of an unauthorized disclosure of the pupil's records; g) A certification that a pupil's records shall not be retained or available to the third party when that pupil is no longer enrolled in the local educational agency and a description of how that certification will be enforced; and h) A description of how the local educational agency and the third party will jointly ensure compliance with the federal Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g) and the federal Children's Online Privacy Protection Act of 1998 (15 U.S.C. Sec. 6501 et seq.) for all pupils, including pupils who are more than 13 years of age. 3)Provides that a contract that fails to comply with the requirements of this subdivision shall be voidable and all pupil records in possession of the third party shall be returned to the local educational agency. 4)Provides that, if these provisions are in conflict with the terms of a contract in effect before January 1, 2015, they shall not apply to the local educational agency or the third party subject to that agreement until the expiration, amendment, or renewal of the agreement. 5)Defines "eligible pupil" to mean a pupil who has reached 18 years of age. 6)Defines "local educational agency" to include school districts, county offices of education, and charter schools. AB 1584 Page 3 7)Defines "third party" to refer to a provider of digital educational software, including cloud-bases services, for the digital storage, management, and retrieval of pupil records. EXISTING LAW (both state and federal) provides different levels of protection for different types of pupil records. Specifically, existing law: 1)Requires school districts to adopt a policy identifying those categories of directory information that may be released. 2)Defines "directory information" to mean one or more of the following items: pupil's name, address, telephone number, date of birth, email address, major field of study, participation in officially recognized activities and sports, weight and height of members of athletic teams, dates of attendance, degrees and awards received, and the most recent previous public or private school attended by the pupil. 3)Authorizes school districts to release directory information without prior parental/guardian consent. 4)Requires an annual notice of the information the district plans to release and the recipients. 5)Prohibits a district from releasing directory information of a pupil if that pupil's parent has notified the district that it shall not be released. 6)Prohibits the release on non-directory information (such as disciplinary records, Individualized Education Plans for special needs pupils, eligibility for free or reduced price meals, etc.) without prior written parental consent, except for the following requesters, if they have a legitimate educational interest: a) School officials, employees of the district, and members of a school attendance review board; b) Officials and employees of other public schools where the pupil intends to or is enrolled; c) The Comptroller General of the U. S., the U. S. Secretary of Education, state and local educational authorities, or the U. S. Department of Education's Office of Civil Rights, if the information is necessary to audit or evaluate a federally funded program; AB 1584 Page 4 d) Other state and local officials if the information is required to be reported pursuant to state law adopted before November 19, 1974; e) Parents of a pupil 18 years of age or older if the pupil is a dependent; f) A pupil who is 16 years of age or older or who has completed 10th grade and a pupil who is 14 years of age or older who is a homeless or unaccompanied youth; g) A district attorney conducting a truancy mediation program or investigating a violation of compulsory attendance laws; h) A probation officer, district attorney, or counsel of record for a minor for purposes of conducting a criminal investigation or an investigation in regards to declaring a person a ward of the court or involving a violation of a condition of probation; i) A judge or probation officer in relation to a truancy mediation program; j) A county placing agency; aa) A representative of a child welfare agency; bb) Appropriate persons in connection with a health or safety emergency; cc) Agencies in connection with the application of a pupil for financial aid; dd) Accrediting associations; ee) A contractor or consultant with a legitimate educational interest who has a formal written agreement or contract with the school district regarding the provision of outsourced institutional services or functions; 7)Prohibits a person, agency, or organization that has been permitted access to pupil records from permitting access to any other entity without written parental consent, and requires them to certify in writing that they will not do so, except as permitted by the federal Family Educational Rights and Privacy Act (FERPA). FISCAL EFFECT : Unknown COMMENTS : FERPA is the primary law that protects the privacy of pupil records. It applies to all educational institutions that receive federal funds. In general, state law mirrors FERPA. The USDOE revised the FERPA regulations in 2011 to broaden the AB 1584 Page 5 definition of entities that can have access to pupil records under specified circumstances. According to the USDOE, these changes were necessary to improve access to data to facilitate the ability of states to evaluate education programs and ensure that limited resources are invested effectively (Federal Register, Vol. 76, No. 232, December 2, 1022). The revised regulations allow three general exceptions to the prohibition against the disclosure of pupil records-including non-directory and personally identifiable information-without prior written consent: 1)The "school official exception," which allows the disclosure of pupil records to an entity that is performing a function that would otherwise be performed by the LEA using LEA employees. LEAs use this exception to, among other things, contract with entities to provide services, including cloud-based services, for the digital storage, maintenance, and retrieval of pupil records. 2)The "audit or evaluation exception," which allows the disclosure of pupil records to specified state and federal agencies to conduct an audit or evaluation of a federally-funded program. 3)The "studies exception," which allows the disclosure of pupil records to entities conducting studies for, or on behalf of the LEA. Studies can be for the purpose of developing, validating, or administering predictive tests. LEAs use this exception when contracting with entities for instructional software or programs. Pupil records can be used by the software providers to evaluate the effectiveness of the software and to guide new software development. Written agreements pursuant to the studies exception must do the following: 1)Specify the purpose, scope, and duration of the study and the information to be disclosed; 2)Require the organization to use personally identifying information (PII) only to meet the purpose or purposes of the study; 3)Require the organization to conduct the study in a manner that AB 1584 Page 6 does not permit the personal identification of parents and pupils by anyone other than the representatives of the organization with legitimate interests; and 4)Require the organization to destroy all PII from education records when the information is no longer needed for the purposes of the study. FERPA is not enough. FERPA has three primary weaknesses. First, it is not self-executing, meaning that is does not establish the means by which its privacy protections can be assured. For example, it does not require contracts between LEAs and service providers to identify responsible persons or how they will be trained in the requirements of FERPA. Nor does it explicitly prohibit the use of information from pupil records for commercial or advertising purposes, or address the assignment of liability in the event of the unauthorized disclosure of information from pupil records. Second, the only penalty for a violation of FERPA is the complete withdrawal of federal funds from the educational agency. This is a "nuclear option," which has never been invoked. Third, the private, third party services are beyond the reach of FERPA for enforcement purposes. In other words, the USDOE does not have the authority to impose any penalties on private companies that may violate FERPA. The USDOE acknowledges that FERPA alone may not always be sufficient to protect pupil privacy, and advises that, "As States develop and refine their information management systems, it is critical that they take steps to ensure that student information is protected and that PII from education records is disclosed only for authorized purposes and under circumstances permitted by law" (Federal Register, Vol. 76, No. 232, December 2, 2011). According to the USDOE, FERPA provides "basic" protections and states should consider additional means of assuring the privacy of pupil data. The USDOE explicitly defers to state law governing contracts and written agreements regarding access to pupil records. However, California law has not been amended to reflect the current federal regulations. This bill addresses each of these weaknesses. By focusing on the contract entered into between an LEA and a third party AB 1584 Page 7 service provider, this bill: 1)Provides additional prohibitions against the misuse of pupil records; 2)Requires contracts to describe specific steps that will be taken to ensure compliance with FERPA; 3)Establishes-through the possible nullification of a contract-an enforcement mechanism that applies to contractors as well as to LEAs; and 4)Establishes a penalty that can be imposed on LEAs that falls short of the total revocation of federal funding, and is therefore more likely to be used if needed. Arguments in support. According to the author's office, the protections afforded by existing state and federal law are not keeping pace with the growing use of online and cloud-based services that involve the disclosure of pupil records to private third parties. As a result, pupil privacy is increasingly at risk. The state has a duty to ensure that the educational records of pupils are not misused or released to unauthorized persons or entities. Staff recommendation . As written, the prohibition against the third party releasing any information in a pupil record to any unauthorized individual or entity without written parental consent (provision #3) may be too broad. First, it is not clear who constitutes an "unauthorized" vs. an "authorized" individual or entity. Second, this could prevent the disclosure of information that is otherwise allowed by FERPA. For example, a school district can submit pupil's records to a college or university of support of a pupil's application for admission without prior consent. If that same district contracted with a service provider to manage pupil's records and respond to such requests, then the service provided would need to get parental approval for each request. It is not the author's intent to be this restrictive. Most of the protections sought by provision #3 are covered by provision #8, which requires a description of how the LEA and third party will jointly ensure compliance with federal privacy laws. However, provision #8, by itself, would still allow the third party to disclose information for purposes other than those contracted for as long as it does not violate FERPA. To prevent against the unauthorized disclosure of student information, without being overly broad, staff recommends that AB 1584 Page 8 that the bill be amended to strike provision #3 and add a provision that the contract include assurances that the information in pupil records will not be used for any purpose other than the purpose contracted for. Related legislation: AB 1442 (Gatto) requires an LEA that considers a program to gather or maintain in its records personal information obtained through social media on any student enrolled in the school district shall notify students, parents, and guardians about the proposed program and provide an opportunity for public comment prior to the adoption of any such program and to take other specified steps. (Passed Assembly Judiciary 9-0 and is pending in the Education Committee.) AB 2504 (Chau) requires a school district contract with a cloud service provider to specify the types of data transferred or collected and include a limit or prohibition on the redisclosure of student data. (Pending in Assembly Education.) SB 1177 (Steinberg) prohibits K-12 online educational sites, services, and applications from compiling, sharing, or disclosing student personal information and from facilitation, marketing, or advertising to K-12 students. (Passed Senate Education 9-0 and is pending in Senate Judiciary.) REGISTERED SUPPORT / OPPOSITION : Support None received Opposition None received Analysis Prepared by : Rick Pratt / ED. / (916) 319-2087 AB 1584 Page 9