BILL ANALYSIS Ó AB 1627 Page 1 Date of Hearing: May 1, 2014 ASSEMBLY COMMITTEE ON TRANSPORTATION Bonnie Lowenthal, Chair AB 1627 (Gomez) - As Amended: April 23, 2014 SUBJECT : Vehicles: qualified industry partners SUMMARY : Requires an industry partner enrolled in the Department of Motor Vehicles' (DMV) Business Partners Automation Program (BPA) to provide a disclosure to their customers that they may receive the same service from DMV without an additional charge, as specified. Specifically, this bill : 1)Requires a BPA-enrolled qualified industry partner (BPA partner) providing a service for a fee that DMV similarly carries out to provide a disclosure to their customers that DMV offers the same or similar service without an additional charge. 2)Requires the BPA partner to provide the disclosure in writing for services conducted in person. 3)Requires the BPA partner to provide the disclosure on the provider's web site in a conspicuous location for services conducted over the Internet. EXISTING LAW : 1)Authorizes DMV to enter into contractual agreements with BPA partners to provide DMV-related services. 2)Authorizes DMV to establish contracts for electronic programs that allow DMV-approved BPA partners to provide a variety of services including electronically processing and submitting payment to DMV for vehicle registration and titling transactions. 3)Establishes occupational licensing requirements for vehicle registration service providers that allow businesses to manually process vehicle registration without enrollment in the BPA program. A non-BPA registration service provider (non-BPA business) maintains inventory of DMV registration cards and stickers, orders additional inventory as needed, and manually processes vehicle registration transactions. AB 1627 Page 2 4)Defines registration services as a person engaged in the business of soliciting or receiving an application for the registration, renewal of registration, or transfer of registration or ownership of a vehicle or transmitting registration documentation to DMV when any compensation is solicited or received for the service. Specifies that a registration service provider does not include a motor club, as defined. FISCAL EFFECT : Unknown COMMENTS : DMV established the BPA program in 1996, through administrative action, to allow DMV-authorized BPA partners to provide a variety of DMV-related services, primarily through electronic transactions. In addition to specific registration titling services, BPA partners are permitted to issue validated registration cards, collect and electronically transmit prescribed fees, and provide registration stickers for license plates. Once approved by DMV, BPA partners at all levels must abide by various operational requirements such as staff training, inventory tracking, and obtaining a prescribed security bond, and are subject to financial audits and site inspections. DMV keeps and maintains records of every transaction that is processed by BPA partners. SB 46 (Polanco), Chapter 127, Statutes of 2001, codified the BPA program, authorized DMV to set up a fee structure for BPA partners through the promulgation of regulations, and allowed for the expansion of DMV-related services that may be carried out by BPA partners. Current BPA partners include new car dealers, registration service providers, smog check stations, vehicle dismantlers, rental car companies, leasing companies, and salvage pool companies. As BPA partners, these entities are able to electronically transfer and receive specific vehicle information from DMV and, many times, also immediately issue vehicle decals to customers. For example, new car dealers electronically transfer new vehicle title and registration information to DMV when a vehicle is purchased and registration service providers issue validated registration cards and full year stickers to be affixed to the vehicle. BPA partners are authorized to charge a service fee, with the amount contingent on the services provided. For example, existing regulations limit BPA vehicle dealers and dismantler AB 1627 Page 3 service fees to $25 for each transaction. BPA registration service providers and salvage pools are not restricted in the amount they may charge for services provided. DMV also charges a $4 transaction fee for each transaction processed and completed. According to DMV's annual BPA report for Fiscal Year 2012-2013, BPA partners processed a variety of transactions including, 1.7 million new vehicle registrations; 904,904 registration renewals; and 45,398 transfers of ownership. The total amount of fees collected by BPAs and electronically transmitted to DMV totaled $947.4 million. This bill would require any BPA partner that provides a DMV-related service for a fee that DMV similarly conducts without an additional charge, to provide a disclosure to the customer indicating DMV provides those services without an additional charge. Specifically, the disclosure shall either be a hard copy provided to the customer or a post on a BPA partner's website for Internet transactions. The author asserts that this proposal will close an existing loophole where businesses are required to disclose that they are not an official government entity however fail to disclose that DMV provides the same or similar service without an additional charge. Committee concerns : The BPA program is designed to provide customers with expedited services by allowing BPA partners to process and electronically transmit customer and vehicle information to DMV. While the requirement to provide a specific disclosure is well intended, this bill may have a number of unintended consequences to particular BPA partners and customers. For example, AB 1215 (Blumenfield), Chapter 329, Statutes of 2011, required all new car dealers to enroll in the BPA and electronically transfer vehicle registration and required fees to DMV, in turn establishing a more timely and accurate process to complete all registration and titling documentation. Under the implementation of this bill, if a customer decided to personally submit the required vehicle information to DMV rather than use the dealer's services for a fee, the dealership could not release the vehicle to the purchaser and would have to hold the purchased vehicle until the consumer returned with the necessary vehicle registration documentation provided by DMV. In relation to other services provided by BPA partners such as smog check stations, a customer may experience delays in renewing their vehicle registration if they choose to personally submit their smog certification to DMV AB 1627 Page 4 but fail to provide the documentation to DMV prior to the vehicle's registration expiration date. Additionally, the disclosure requirement specified in this bill is not imposed on non-BPA businesses that offer DMV-related services for a fee. For example, in relation to registration service providers, BPA registration service providers have taken additional steps to set up a contract with DMV and electronically transmit and receive vehicle information, whereas non-BPA registration service providers maintain an inventory of DMV materials and manually process a customer's vehicle information. Currently 1,829 BPA and non-BPA registration service providers are authorized and licensed by DMV. The provisions in this bill will require only BPA registration service providers to provide the specified disclosure, while failing to impose this same requirement on non-BPA businesses providing similar services. As a result, customers that choose a non-BPA registration service provider will not be provided with the disclosure specified in this bill. Suggested amendment: The committee suggests amending this bill to replace the current language with disclosure provisions within the Vehicle Code that regulate registration services. The amendment would require all registration providers, both BPA partners and non-BPA businesses, to provide a disclosure to customers that they may receive similar services from DMV without an additional fee. Previous legislation : AB 1215 (Blumenfield), Chapter 329, Statutes of 2011, required dealers of new motor vehicle to participate in DMV's EVR program and required license plates to be attached upon receipt by the vehicle owner. SB 46 (Polanco), Chapter 127, Statutes of 2001, enacted a number of reforms to the BPA program including, establishing the BPA program in statute, authorizing DMV to set up a fee structure for BPA partners through the promulgation of regulations, and allowing for the expansion of DMV-related services that may be carried out by BPA partners. REGISTERED SUPPORT / OPPOSITION : Support None on file AB 1627 Page 5 Opposition None on file Analysis Prepared by : Manny Leon / TRANS. / (916) 319-2093